Dude! That's one of the OLD pennies! (See the wheat sheaves instead of Lincoln's Memorial?) They were worth more, back then. THAT must be the difference! LOL!
(Actually, I'm a Math teacher, so if I don't find a way to laugh about this...I'll cry.)
so... apparently where everything went wrong here is verizon charges two tenths of one cent per kilobyte used which is .002 dollars but because both the customer and service combined dollars and cents the customer service representatives clearly got confused and misquoted .002 cents. this guy's bill is correct, two tenths of one cent is .2 cents or .002 dollars times his data usage is 70ish dollars. it sounds like when this guy called to contest the bill he was also misunderstanding the quote.
You don't have to be a mathematician! You have .002 dollars, that is equal to .2 cents! Then you have .002 cents, and that is one hundred times less than that!
Do you realize there's a difference between a dollar and a cent? "Yes." Do you realize there's a difference between half a dollar and half a cent? "Yes." Do you realize there's a difference between .002 dollars and .002 cents? "No."
I'm not very good at math so I can tell the difference between half a dollar and half a penny, but not 2 thousandths of a dollar and two thousandths of a penny. That's not even math. That's just knowing how big a number is.
It's one of those things where, if you are not an idiot, you pause, then realize the answer is obvious. In this case, of course .002 cents is FAR less.
The part that killed me "do you recognize that half a dollar and half a cent are different? Yes. Do you recognize that $0.002 and ¢0.002 are different? No."
@ukingsken "I'm not a mathematician!" "You don't have to be, but if you're in charge of my bills you better be able to figure out how much I'm supposed to pay."
I'm an customer service agent for another large U.S. mobile provider. Do any of you realize that all this d-bag manged to do was mildly inconvenience this customer service rep and his supervisor.
"I'm trying to teach math." Fuck you! Dispute the charges or get the fuck off the phone. Being condescending only made the fuck I was giving about your problem go right out the window.
"I'm going to put this on my blog." How's that new vagina you're sporting? Need help pulling your panties out of it?
@hitman036 hey, u are the type of persons that hate their job.. find one that u like and you GTF out!!
if you are in customer service your job is to know what you will need to talk about. its like if you work at mcdonalds and dont know what the fuck you are selling
@nalgasdehule - Oh, I agree. I hate my job and think the agent in this scenario is retarded. However, the customer's douche-baggery didn't get him anywhere. It usually doesn't.
@hitman036 Verizon is wrong. You customer service reps don't know what you're talking about half the time. He was trying to dispute the changes; however, Verizon's agents were too stupid to know basic math.
I do agree that that "I'm going to put this on my blog" shit was stupid.
@hitman036 I also work in Customer Service. This is a terrible job by agent and supervisor to get to the root of the issue. They deflect it by keep bringing up his usage rather than just focusing on the question. IF they had stopped to realize it's their job to HELP the customer, they would've realized their calculation error. "I'm not a mathematician???" - Any GOOD customer service would find a mathematician if it would resolve an issue. Telecommunication companies have the WORST service.
@hitman036 you should have done it because it's the right thing to do in this case. Sometimes, there are things you do to make your job easier, but it's not this time.
@petermazzucco - You are 100% correct. The supervisor, especially, was bad. She pretty much told the customer that because she wasn't competent enough to resolve the problem, he was S.O.L.
@rusty0tea Absolutely not. Both the agent and the supervisor did a terrible job of handling this call, and have no place at Verizon, or should be properly re-trained to see that this was error and make it right. I'm simply stating that the customer did himself no favors by being condescending.
@hitman036 And it's people like you who will get fired and someone who deserves the job will take your spot.
If you ever were this stupid, you deserve to be insulted.
There's a reason that you're working as a customer service agent and I'm a graduate student at my college teaching calculus to freshman who have an intelligence far beyond yours and anyone who works with you.
I'm making a living and getting educated while your insignificant life is going nowhere.
@SniperrelyT - Oh, I get it. Because I work in customer service, you're clearly better than me. I hope you get a sense of purpose from teaching a class taken solely because it's required.
And FYI, no one deserves to work in customer service and get belittled by people such as yourself. Well, except for people such as yourself.
If you only knew how many times a guy like you has been inconvenienced by a guy a like me simply because it makes me laugh. Your food's probably been spat in, too.
@hitman036 Actually, I am completely respectful of everyone I meet in my life. But, as evident by the way that everyone has disagreed with you, you deserve the disrespect I gave you.
I don't get a sense of purpose teaching the most failed class at my university because it's too difficult. But the fact that I'm 22 and doing a better job of helping people than someone who has a job centered around that is rediculous.
@hitman036 And FYI, if you have "incovenienced a guy like me" because you have no worth in your job, you deserve the disrespect I gave you. I hope you lose your job tomorrow and someone who actually needs the job takes your place.
And, yes, I am better than you because you work in customer service. But it's not that you're in customer service, it's that you are you. People like you deserve complete disrespect and nothing out of their life.
@SniperrelyT - I'm tomorrow off, so I don't think I'll be fired. I actually won't be fired at all because I'm extremely good at my job. It's talking to smug pricks, like yourself, that make the job difficult. We're usually very pleasant and will go out of our way to help you (at least I will), when you can treat us like human beings... something you've displayed an inability to do during this conversation. So I leave you now. Thank you for your business and have a great day.
What's so smug about telling a fucker like you that you need to get over yourself and help the customer? To quote someone below, "You are what is wrong with this country. Don't breed."
@hitman036 He needs to put this on his blog because it's hilarious. And no he doesnt need to be considerate when the rep and his supervisor clearly showed no sign of consideration for the customer's problem. You only need to show respect to others the way they respect you.
@hitman036 I get it that people need to be considerate of other people's jobs. Sometimes, it's not the rep's fault that you get charged wrongly (well most of the time it's not), but when you politely explained your situation and the rep is being too incompetent to solve your problem and act like they are all that then yes it is the rep's fault!
My Sprint contract is up and I was thinking of a switch to Verizon. Not anymore. Any bill disputes I've had were rough to handle, but at least they knew basic math. I am nerd raging so hard right now.
@sittal Don't worry, this was fixed long ago. (note the video was released in 2007). Occasionally some stupid people exist (but that's always true). This is a user error (reading .002 as .002 cents because they don't know math). As a carrier, though, Verizon is great.
the funniest part of it all (i listen to this vid for a good laugh) but the whole time they are talking dollars and at the end she says "we are not quoting .002 dollars sir we are quoting .002 cents, man i love this video, just the pause in the answers they say just give me the time to laugh and for friends that has not heard it i see there expression to know they don't know the difference lol tmobile/att is gonna tear them open
On first listen, I 100% agreed with the customer's point of view that Verizon is not reading the price correctly. After some thinking, I can see how Verizon has a valid point of view. It's the representatives' opinions that $0.002 is read as "point zero zero two" cents, which is actually valid merely because that's how many (most?) people would read it. The problem arises because one would read "0.002 cents" in the exact same way, despite it having a different value. That confuses customers.
@fuzzyboy50 That's wrong. Saying "two cents" would be $0.02 not $0.002. To avoid the ambiguity, they should say "point zero zero two DOLLARS" or "two tenths of a cent" or "two thousandths of a dollar".
"It's the representatives' opinions that $0.002 is read as "point zero zero two" cents, which is actually valid merely because that's how many (most?) people would read it."
Is totally wrong. Most people would read $.002 as "point zero zero 2 dollars"as that is the notation.
Only an ignorant child would read a dollarsigned number with the word "cents" at the end.
@JRBeaman Actually everyone reads dollar-signed numbers with the word "cents" at the end. For example, $0.02 would nearly always be read as "two cents" instead of "point zero two dollars". That's kinda my whole point. People are used to reading the part after the decimal point as "cents".
The problem the guy had is everyone at Verizon reads this number $0.002 as "point zero zero two cents". That is not the right way to read the number. They should say "point zero zero two DOLLARS" or "point two cents" or "two tenths of a cent" or "two thousandths of a dollar". When talking about money, people are simply used to calling the part after the decimal point "cents", but that doesn't work when reading the decimal point, like reading $1.23 as "one dollar and POINT two three cents"!
@Red62 I don't know what to tell you. You're simply wrong. Wikipedia, Encyclopedia Britannica, and generally everyone who knows what they're talking about will tell you that Mexico is part of North America. In fact, Wikipedia and Britannica both include all of Central America in North America.
Have you ever heard of NAFTA? You might want to look it up.
@Red62 I like how you got owned three straight times. Having nothing left because you're completely stupid, you tell him he has no life. So, going around to videos and bullshitting about "Only in America..... only in America......." means that you HAVE a life? Ha!
@Wonton118 Hey: I studied for robotics, not geography. You wanna talk idiots, I can talk idiots for you, but to be honest, I do'nt understand why the other guy is trying to use such a big demeaner and ego on me: all I said is that i've seen waaaaaayyy too many idiots in my life time and they're all in around the north americas (sone living very close to me), that's it.
I wouldn't pay, and when they would try to land me in trouble because of it I would take them to court under Canada Trademarks Act. Yes, it's sounds like a bit much over 71 dollars but I could try and sue them for lolz.
Or 0.71792 dollars. The problem here is they automatically assume that when it has no number before the decimal they think it's in cents, yet when they see the number they were hoping to expect you to pay they assume it's dollars. It's a either really cheap deal they're working out wrong or they're given the quote in wrong units.
@Charmolution Sorry, but the results of 2+2 is not an opinion, it is a mathamatical fact to be 4,
And not what ever you want it to be, or some number that makes yu feel good. Putting it on paper or not does not change the correct answer, are you really that stupid, or is this a joke?
Dude! That's one of the OLD pennies! (See the wheat sheaves instead of Lincoln's Memorial?) They were worth more, back then. THAT must be the difference! LOL!
(Actually, I'm a Math teacher, so if I don't find a way to laugh about this...I'll cry.)
dischucker12 1 week ago
This doesnt make any cents.
theciskokidd 2 weeks ago
@theciskokidd Ba-dum-dum tshhh
Tominator907 1 week ago
@Tominator907 hehe...Hello?!?!? Is this thing on???
theciskokidd 1 week ago
They're both the same if you look at them on paper-wise.
MrBlackEyedDog 3 weeks ago
@MrBlackEyedDog No... They are not.... Do you work for Verizon?
Diedin2seconds 2 weeks ago
@Diedin2seconds No but the guy who said in in the recorded call did so it must be true.
MrBlackEyedDog 2 weeks ago
It's even worse when he said half a dollar and half a cent, then .002 dollar and .002 cents
kagomae58 1 month ago
...................
DUDE. LOL SRSLY?
i am not an adult. i understand this. what....
the manager just failed harder than the original person
kagomae58 1 month ago
Who the phuck disliked this?
sk8eroy 1 month ago
11 dislikes? People have no common cents.
gjljoivey 1 month ago 3
once you get into .002's, things obviously get confusing, lol
packerfan748 1 month ago
Fucking apes should be fired
flame123652 1 month ago
This guys an asshole!!
kmct23 1 month ago
Geezuz!
gmgunner 1 month ago
how can people be so retarded..
she acknowledges that 1 dollar is different then 1 cent.
she acknowledges that .5 dollars is different then .5 cents
but she won't acknowledge that .002 dollars is different then .002 cents?
my mind is all full of fuk right now
reelbigfishc22 1 month ago
that was amazing...
"do you recognize theres a difference between 1 dollar and 1 cent?" --Yes
"do you recognize theres a difference between half dollar and half cent?" --Yes
"do you recognize theres a difference between 0.002 dollar and 0.002 cent?" --No
Cell phone companies...what can't they get away with?
ttristann 1 month ago 2
I LOLed so hard when she said it is a matter of opinion
cyborgSefr 1 month ago 26
Guy: When you get your paycheck does it come in dollars, cents or both?
Manager: It comes on paper dumbass.
chrisshawyeah 1 month ago
Manager: There's obviously a difference of opinion.
Guy: I agree. I believe that 0.002 cents doesn't make sense.
Manager: I don't know, I'm not a mathematician.
Guy: When you get your paycheck does it come in dollars, cents or both?
Manager: It comes on paper dumbass.
chrisshawyeah 1 month ago
My dad and I had this debate once.
ipeters61 1 month ago
@ipeters61, there is something to debate about? :(
dragade101 1 month ago
I got very angry.
mariofreak444 1 month ago
The 11 people who disliked this video can't do math.
waterbender42 2 months ago
This has been flagged as spam show
so... apparently where everything went wrong here is verizon charges two tenths of one cent per kilobyte used which is .002 dollars but because both the customer and service combined dollars and cents the customer service representatives clearly got confused and misquoted .002 cents. this guy's bill is correct, two tenths of one cent is .2 cents or .002 dollars times his data usage is 70ish dollars. it sounds like when this guy called to contest the bill he was also misunderstanding the quote.
demolaynick 2 months ago
Comment removed
demolaynick 2 months ago
This is why we do WORD PROBLEMS. When you keep plugging wrong numbers into the calculator, you're gonna keep getting wrong answers.
rswingman 2 months ago
LOL, so funny how we watched this is math class.
KesselnLeafs 2 months ago
i would do it like this...
the alleged charge, x is .002 cents
lets convert to dollars
.002 cents/KB * 1 dollar/ 100 cents = .00002 dollars/KB
Next step
KB/.00002 dollars * 71 dollars = 71/.00002 = 3550000
so for his bill to be 71 dollars, he would have to use 3550000 KB or 3550 MB or 3.5GB of data...He was alleged to have used 35893 KB or 3.5MB.
3.5GB != 35893 KB.
Clearly they have charged this guy incorrectly.
MrTekKnowledge 2 months ago
"I'm not a mathematician."
You don't have to be a mathematician! You have .002 dollars, that is equal to .2 cents! Then you have .002 cents, and that is one hundred times less than that!
ARGH!
TheBovineLord 2 months ago
Guy: Do you recognize the difference between your office and the kitchen?
Manager: yes.
Guy: get back in the kitchen.
Manager: I'm not a mathematician dur.
danbeb 2 months ago
Guy: You realize that there is a difference between 1 dollar and 1 cent?
Manager: Definitely
Guy: You realize that there is a difference between half a dollar and half a cent?
Manager: Definitely
Guy: You realize that you are a fucking idiot?
Manager: Definitely
Gunner3210 2 months ago
in my opinion, people owe me millions of dollars... .002 trillion, maybe? That makes "cents" doesn't it?
hat was hilarious
logmeindangit 2 months ago
Amazing.
dwplusrf 2 months ago
I raged, I lost.
Skriptid 2 months ago
This makes me so angry.
twotoonies 2 months ago
You should have stayed up in Canada. At least we know the difference between .002 dollar and .002 cent
danbeb 3 months ago 22
@danbeb Ya stay in Canada.
syzlak04 2 months ago
2:20 *SIGH*
feryerhalth 3 months ago
Comment removed
ErikWithBrain 3 months ago
minimum wage jobs folks lol
Espadajin 3 months ago
@Espadajin, i hope their mangers are not though.
dragade101 1 month ago
Maybe instead of saying "point zero zero 2 of", it would have been more effective to say "one one thousandth of" a cent or a dollat.
fafaforza 3 months ago
It's different on paper-wise!!
jas16899 3 months ago
hahaha lol
mtech101 3 months ago
"I don't know. I am not a mathematician." What?
patilsaurabhr 3 months ago
He should have just told them how it should have been multiplied, so that both the manager and the service operator could realize their stupidity.
MuhammedCam1988 3 months ago
will someone post a link to the full video or sound file plz
eddiekoski 3 months ago
I would have asked him (or her) to convert 0.002 cents to dollars before doing the kilobyte calculation
.
If they did that 0.002 cents (their quote) would become 0.00002 dollars multiplied by 35,896 == 0.71 dollars
.
electrictroy2010 3 months ago
Do you realize there's a difference between a dollar and a cent? "Yes." Do you realize there's a difference between half a dollar and half a cent? "Yes." Do you realize there's a difference between .002 dollars and .002 cents? "No."
Holy shit, are you serious?
Caleb9849 4 months ago
@JoeleoBallantyne Yes, you are wrong. Move it 2 places.
JRBeaman 4 months ago
0.002 dollars =0.2 cents
0.002 cents = 0.00002 dollars
A cent is 1/100 of a dollar
The dumbing-down of America is a RESOUNDING SUCCESS!
JRBeaman 4 months ago
I. Can't. Believe. This. Shit.
Nijulin 4 months ago
LMFAO!!!!!!!!!!!!
zugarpies 4 months ago
ohhh my this is the coolest thing i´ve heard in quite a while!!!! LMAO!!!!! THIS is soooo hilarious =)
zdarelight1 4 months ago
I'm not very good at math so I can tell the difference between half a dollar and half a penny, but not 2 thousandths of a dollar and two thousandths of a penny. That's not even math. That's just knowing how big a number is.
mmcfall88 4 months ago
MERICA!
Ticas58 4 months ago
LOL viihde.foorumi.eu
marjis3 4 months ago
ROFL americans are retarded:D
dodelol 4 months ago
LOL
brittc18 4 months ago
"It's a difference of opinion"
NO.
IT ISN'T.
It's not even difficult math!
This is like the riddle "What weighs more, a pound of feathers or a pound of iron?" You just have to pause for a second to go "Oh, okay."
PAMuffinMan 4 months ago 19
@PAMuffinMan NO it is not like the riddle. a pound of feathers is the same as a pound of iron but .002 cents is not the same as .002 dollars.
Kadda67 3 months ago
@Kadda67 That's the point.
It's one of those things where, if you are not an idiot, you pause, then realize the answer is obvious. In this case, of course .002 cents is FAR less.
PAMuffinMan 3 months ago
The part that killed me "do you recognize that half a dollar and half a cent are different? Yes. Do you recognize that $0.002 and ¢0.002 are different? No."
ukingsken 4 months ago 27
@ukingsken "I'm not a mathematician!" "You don't have to be, but if you're in charge of my bills you better be able to figure out how much I'm supposed to pay."
TheArchZodiac 3 months ago
Guys! She's not a mathematician!
samanthahuangify 4 months ago 2
@samanthahuangify This has to be a sarcastic comment. I refuse to believe otherwise :)
gazelle1991 4 months ago
I'm an customer service agent for another large U.S. mobile provider. Do any of you realize that all this d-bag manged to do was mildly inconvenience this customer service rep and his supervisor.
"I'm trying to teach math." Fuck you! Dispute the charges or get the fuck off the phone. Being condescending only made the fuck I was giving about your problem go right out the window.
"I'm going to put this on my blog." How's that new vagina you're sporting? Need help pulling your panties out of it?
hitman036 4 months ago
@hitman036 You are what is wrong with this country. Do not Reproduce.
Vatho0 4 months ago
@hitman036 hey, u are the type of persons that hate their job.. find one that u like and you GTF out!!
if you are in customer service your job is to know what you will need to talk about. its like if you work at mcdonalds and dont know what the fuck you are selling
nalgasdehule 4 months ago
@nalgasdehule - Oh, I agree. I hate my job and think the agent in this scenario is retarded. However, the customer's douche-baggery didn't get him anywhere. It usually doesn't.
hitman036 4 months ago
@hitman036 Verizon is wrong. You customer service reps don't know what you're talking about half the time. He was trying to dispute the changes; however, Verizon's agents were too stupid to know basic math.
I do agree that that "I'm going to put this on my blog" shit was stupid.
SnoFox6161 4 months ago
@hitman036 I also work in Customer Service. This is a terrible job by agent and supervisor to get to the root of the issue. They deflect it by keep bringing up his usage rather than just focusing on the question. IF they had stopped to realize it's their job to HELP the customer, they would've realized their calculation error. "I'm not a mathematician???" - Any GOOD customer service would find a mathematician if it would resolve an issue. Telecommunication companies have the WORST service.
petermazzucco 4 months ago
@petermazzucco Yeah, they both did a really shitty job. And it was only $70. I would have waived it just to get his smug ass off the phone.
hitman036 4 months ago
@hitman036 you should have done it because it's the right thing to do in this case. Sometimes, there are things you do to make your job easier, but it's not this time.
gazelle1991 4 months ago
@petermazzucco - You are 100% correct. The supervisor, especially, was bad. She pretty much told the customer that because she wasn't competent enough to resolve the problem, he was S.O.L.
hitman036 4 months ago
@hitman036 I also worked in customer service:
Agree with everyone else that disagrees with you...
lithiumfoxPR 4 months ago
@hitman036 So, he should be overcharged because a couple of idiots are incapable of doing elementary level math ?
rusty0tea 4 months ago
@rusty0tea Absolutely not. Both the agent and the supervisor did a terrible job of handling this call, and have no place at Verizon, or should be properly re-trained to see that this was error and make it right. I'm simply stating that the customer did himself no favors by being condescending.
hitman036 4 months ago
@hitman036 well you'd be mad if you were charged wrongfully. I get where the customer is coming from. Verizon needs to freaking do their jobs right.
gazelle1991 4 months ago
@hitman036 And it's people like you who will get fired and someone who deserves the job will take your spot.
If you ever were this stupid, you deserve to be insulted.
There's a reason that you're working as a customer service agent and I'm a graduate student at my college teaching calculus to freshman who have an intelligence far beyond yours and anyone who works with you.
I'm making a living and getting educated while your insignificant life is going nowhere.
SniperrelyT 4 months ago
@SniperrelyT - Oh, I get it. Because I work in customer service, you're clearly better than me. I hope you get a sense of purpose from teaching a class taken solely because it's required.
And FYI, no one deserves to work in customer service and get belittled by people such as yourself. Well, except for people such as yourself.
If you only knew how many times a guy like you has been inconvenienced by a guy a like me simply because it makes me laugh. Your food's probably been spat in, too.
hitman036 4 months ago
@hitman036 Actually, I am completely respectful of everyone I meet in my life. But, as evident by the way that everyone has disagreed with you, you deserve the disrespect I gave you.
I don't get a sense of purpose teaching the most failed class at my university because it's too difficult. But the fact that I'm 22 and doing a better job of helping people than someone who has a job centered around that is rediculous.
SniperrelyT 4 months ago
@hitman036 And FYI, if you have "incovenienced a guy like me" because you have no worth in your job, you deserve the disrespect I gave you. I hope you lose your job tomorrow and someone who actually needs the job takes your place.
And, yes, I am better than you because you work in customer service. But it's not that you're in customer service, it's that you are you. People like you deserve complete disrespect and nothing out of their life.
SniperrelyT 4 months ago
@SniperrelyT - I'm tomorrow off, so I don't think I'll be fired. I actually won't be fired at all because I'm extremely good at my job. It's talking to smug pricks, like yourself, that make the job difficult. We're usually very pleasant and will go out of our way to help you (at least I will), when you can treat us like human beings... something you've displayed an inability to do during this conversation. So I leave you now. Thank you for your business and have a great day.
hitman036 4 months ago
@hitman036
What's so smug about telling a fucker like you that you need to get over yourself and help the customer? To quote someone below, "You are what is wrong with this country. Don't breed."
Learn2Life
SniperrelyT 4 months ago
@hitman036 He needs to put this on his blog because it's hilarious. And no he doesnt need to be considerate when the rep and his supervisor clearly showed no sign of consideration for the customer's problem. You only need to show respect to others the way they respect you.
gazelle1991 4 months ago
@hitman036 I get it that people need to be considerate of other people's jobs. Sometimes, it's not the rep's fault that you get charged wrongly (well most of the time it's not), but when you politely explained your situation and the rep is being too incompetent to solve your problem and act like they are all that then yes it is the rep's fault!
gazelle1991 4 months ago
@hitman036 Shut the fuck up. If you don't know the difference between 0.002 cents and 0.002 dollars, you don't deserve to exist.
Gunner3210 2 months ago
My algebra ii teacher showed us this in class the otherday.
shia2113 4 months ago 3
They showed us this in math class today! (:
I1D2C3Dancers 4 months ago 2
My Sprint contract is up and I was thinking of a switch to Verizon. Not anymore. Any bill disputes I've had were rough to handle, but at least they knew basic math. I am nerd raging so hard right now.
sittal 4 months ago 9
@sittal Don't worry, this was fixed long ago. (note the video was released in 2007). Occasionally some stupid people exist (but that's always true). This is a user error (reading .002 as .002 cents because they don't know math). As a carrier, though, Verizon is great.
ATalkingFish 3 months ago
@ATalkingFish nice try Verizon employee
squealyparsuperstar 3 months ago
This is WAY too painful to listen to. "Obviously, it's a difference of opinion." *Facedesk*
kbtrumpeteer 5 months ago 31
@kbtrumpeteer No one says "facedesk" *facepalm*
punroxy2012 4 months ago
hahahahhahaah omg
mbgm8as3 5 months ago
there 10 mills in one penny, 0.002 represents 2 mills, 10,000 mills= $1.00 amiright.
jsJavaScript 6 months ago
@jsJavaScript No...
shia2113 4 months ago
@shia2113 recheck your math 10,000 mills= $1.00
jsJavaScript 4 months ago
i think they know but they are just saying no cause they don't wanna take responsibility. they trolling him, no one can be this stupid!
VanMedia 6 months ago
How do they even breathe?
Rall94KC 6 months ago 2
"paperwise"
dariussquared1 6 months ago 6
This has been flagged as spam show
employers hiring today careerstartshop .info ready to interview
andersonboucher620 6 months ago 2
This has been flagged as spam show
jobs now (-careerstartnow.info-) need to hire this week
valariemarshall397 6 months ago
I want to enjoy this. But I can't help but raging. Agfhghiriro
TheMightyShell 7 months ago
Great I just love listening to this the full version is even better 0.002 dollars is not 0.002 cents !!
eddieccm 7 months ago
This is so great! Verizon stinks!
Nitzer69 7 months ago
9 people work for Verizon customer service
dciguy01 8 months ago
ROFL HAHAHAHA
ksimp88 8 months ago
Biggest face palm ever.
VViitard 8 months ago
I bet 9 people couldn't tell the difference.
TheFlashPointe 8 months ago
I love that the woman tells him that it's a difference of opinion... LMAO!!
corinleigh 9 months ago 2
Hilarious.. yeah verizon sucks balls, how were these people not fired
DJhipsterrrist 9 months ago
This has been flagged as spam show
GET;''VERIZON`,.,.IPHONE`,.:FREE',.;
WWW.FREEVERIZONIPHONE.TK
COPY`;'THE'`:URL,.,.:
FlorentinoPhipps 9 months ago
Did you get a rebate?
sharpnsexyoak 10 months ago
This has been flagged as spam show
@sharpnsexyoak verizonmath(dot)blogspot(dot)com has the entire story...he got more than a rebate! LOL
zev007 9 months ago
Glad you posted this!
bubonicnate 10 months ago
This has been flagged as spam show
Only in America..... only in America.......
I mean for real
juna2509 10 months ago
the funniest part of it all (i listen to this vid for a good laugh) but the whole time they are talking dollars and at the end she says "we are not quoting .002 dollars sir we are quoting .002 cents, man i love this video, just the pause in the answers they say just give me the time to laugh and for friends that has not heard it i see there expression to know they don't know the difference lol tmobile/att is gonna tear them open
paqboy910 10 months ago
On first listen, I 100% agreed with the customer's point of view that Verizon is not reading the price correctly. After some thinking, I can see how Verizon has a valid point of view. It's the representatives' opinions that $0.002 is read as "point zero zero two" cents, which is actually valid merely because that's how many (most?) people would read it. The problem arises because one would read "0.002 cents" in the exact same way, despite it having a different value. That confuses customers.
FishDawgX 10 months ago
@FishDawgX
Then they should've just stuck with saying 2 cents. Thats what $0.002 is. Maybe its some marketing technique to make the numbers seem better...
fuzzyboy50 10 months ago
@fuzzyboy50
No...$0.002 is 0.2¢, not 2¢.
EdWatts 10 months ago 5
@fuzzyboy50 That's wrong. Saying "two cents" would be $0.02 not $0.002. To avoid the ambiguity, they should say "point zero zero two DOLLARS" or "two tenths of a cent" or "two thousandths of a dollar".
FishDawgX 9 months ago
@fuzzyboy50 haha wow...you should work at Verizon
Wonton118 8 months ago
@FishDawgX Sorry but your comment:
"It's the representatives' opinions that $0.002 is read as "point zero zero two" cents, which is actually valid merely because that's how many (most?) people would read it."
Is totally wrong. Most people would read $.002 as "point zero zero 2 dollars"as that is the notation.
Only an ignorant child would read a dollarsigned number with the word "cents" at the end.
JRBeaman 4 months ago
@JRBeaman Actually everyone reads dollar-signed numbers with the word "cents" at the end. For example, $0.02 would nearly always be read as "two cents" instead of "point zero two dollars". That's kinda my whole point. People are used to reading the part after the decimal point as "cents".
FishDawgX 4 months ago
@FishDawgX >>>"$0.02 would nearly always be read as "two cents"
This is correct. But that also means $0.002 should be read as .2 cents and that's not what they guy was quoted.
electrictroy2010 3 months ago
The problem the guy had is everyone at Verizon reads this number $0.002 as "point zero zero two cents". That is not the right way to read the number. They should say "point zero zero two DOLLARS" or "point two cents" or "two tenths of a cent" or "two thousandths of a dollar". When talking about money, people are simply used to calling the part after the decimal point "cents", but that doesn't work when reading the decimal point, like reading $1.23 as "one dollar and POINT two three cents"!
FishDawgX 10 months ago
ROFL, "It's obviously a difference of opinion." I've learned that this is the catch phrase for wrong-people-who-can't-understand-why-they're-wrong.
Caleb9849 11 months ago 3
@Caleb9849 ROFLMFAO
The answer is what ever makes you feel good.
Thanks to our Federally run school system.
JRBeaman 4 months ago
Only in America..... only in America.......
Red62 11 months ago
@Red62 And by America, you mean Canada.
scjones25 10 months ago
@scjones25 North America. You look around: everyone else is so much bloody smarter than the two of us!
Red62 10 months ago
@Red62 LOL! You prove your point nicely by failing to notice that there are 3 countries in N. America!
scjones25 10 months ago
@scjones25 LOL! You proved your point by failing to notice that Mexico is part of C. America!
Red62 10 months ago
@Red62 I don't know what to tell you. You're simply wrong. Wikipedia, Encyclopedia Britannica, and generally everyone who knows what they're talking about will tell you that Mexico is part of North America. In fact, Wikipedia and Britannica both include all of Central America in North America.
Have you ever heard of NAFTA? You might want to look it up.
scjones25 10 months ago
@scjones25 Wow you have no life...
Red62 10 months ago
This has been flagged as spam show
@Red62 I like how you got owned three straight times. Having nothing left because you're completely stupid, you tell him he has no life. So, going around to videos and bullshitting about "Only in America..... only in America......." means that you HAVE a life? Ha!
YRS317 9 months ago
@Red62 You..Are an idiot.
Wonton118 8 months ago
@Wonton118 Hey: I studied for robotics, not geography. You wanna talk idiots, I can talk idiots for you, but to be honest, I do'nt understand why the other guy is trying to use such a big demeaner and ego on me: all I said is that i've seen waaaaaayyy too many idiots in my life time and they're all in around the north americas (sone living very close to me), that's it.
Red62 8 months ago
everybody dies, but not everybody lives
DavidEnvy 11 months ago
Hahahaha!!! Thats a matter of opinion. I feel bad for this guy that was brutal.
RunningRiotz 11 months ago
Painful to watch .... wanna kick someone right now -_-
Inno1987 11 months ago 2
hurts to watch ... really painful -_-
Inno1987 11 months ago
More than anything, it shows the American educational system continues to go down the crapper. Math: a matter of opinion.
keefer37 11 months ago
there So Dumb : /
MrXbox480 11 months ago
what in the god.
ahahahaha.
this is absolutely sad.
very, very sad.
ElizabethDango 11 months ago
DUH everyone can contest math by saying it's a difference of opinion LOL, this makes me so sad to hear people are actually this stupid.
FlakeandFlosh 11 months ago
LOL start with cents...end in dollars.
Gotta love the moronic system.
hmongcanadian 11 months ago
I wouldn't pay, and when they would try to land me in trouble because of it I would take them to court under Canada Trademarks Act. Yes, it's sounds like a bit much over 71 dollars but I could try and sue them for lolz.
JimNoir1 1 year ago
.002 U.S. cents x 35 896 = 71.792 U.S cents.
Or 0.71792 dollars. The problem here is they automatically assume that when it has no number before the decimal they think it's in cents, yet when they see the number they were hoping to expect you to pay they assume it's dollars. It's a either really cheap deal they're working out wrong or they're given the quote in wrong units.
JimNoir1 1 year ago
Apparently they don't understand decimals.
sassotheg 1 year ago
If I'm ever in the mood to rage, I just come to this video.
h0twire15 1 year ago
But they are both the same if you look at them on paperwise! Don't you know how paperwise works?
872463051 1 year ago 2
@872463051
In reality, 2 + 2 = 4, but if you put it on paperwise, 2 + 2 can equal whatever the hell you want! Don't forget, it's just a matter of opinion.
Charmolution 8 months ago 13
@Charmolution haha, exactly! Not even the inventor of paperwise knows how it works!
872463051 8 months ago
@Charmolution Sorry, but the results of 2+2 is not an opinion, it is a mathamatical fact to be 4,
And not what ever you want it to be, or some number that makes yu feel good. Putting it on paper or not does not change the correct answer, are you really that stupid, or is this a joke?
JRBeaman 4 months ago
@JRBeaman
It's a joke, and you're retarded.
Prollium 4 months ago
@Prollium You are the retarded one, and that is no joke.
JRBeaman 4 months ago
This has been flagged as spam show
@Prollium You are the joke.
JRBeaman 4 months ago
@JRBeaman
I'm guessing you didn't watch the video before commenting...
Charmolution 4 months ago
@Charmolution I watched the video.
It's not a joke. This kind of shit happens all the time because too many people are really that stupid.
JRBeaman 4 months ago
@JRBeaman
Then congrats, you completely fail at understanding humour.
Charmolution 3 months ago
1. 0.002 d = 0.002 c
2. ???
3. Profit!
thetoukatly 1 year ago 31
"It's obviously a difference of opinion."
LOL!!!!!!!
MrYankeesfan413 1 year ago 5
did you ever get this resolved?
872463051 1 year ago 3
This has been flagged as spam show
Fight the Power ! \m/ !!
footballindia 1 year ago
Fight the Power !
footballindia 1 year ago
1 Dollar != 1 Cent
0,5 Dollars != 0,5 Cents
0,002 Dollars == 0,002 Cents
Suddenly this makes so much sense :O
TheLeafmuncher 1 year ago