Will AT&T-T-Mobile deal be good for consumers?

[xChalasx]

If AT&T cared about coverage they would invest 39 BILLION dollars in their network instead of buying competitors. Start using your brain instead of your remote controller, please.

[bieberhater1]

I want to know how att Sucks. I've been with them for 5 years and have had one dropped call and have had service everywhere it mattered, and I live in Oregon. My grandmother on Verizon has worse service than me, pats more and gets less on her plan. The only reason why t mo is better than att in my mind is because they offer wifi calling which att will acquire shortly after they adopt t mo. So in my mind. This merger is very much a good thing.

[xChalasx]

@bieberhater1 So, let me see if I understand. You think that it is a better idea to buy the neighbor's house fore the sole purpose to use their garage instead of expanding the one you already have. If AT&T wanted to give you any extra perk, they would take those 39 Billion dollars and invested it in their network. This is not about consumers of quality of service. It is about corporate control of the market. Are you always naive like that or this was just a bad day?

[markjohnston73]

T-Mobile does NOT cover much in the rural areas... AT&T will only add some density to their coverage in some cities, but also add a LOT of users, until the spectrum and towers are fully integrated 1-2 yrs after the merger is approved. Maybe service get's better, If you want to know if this merger will help u, AT&T customers, travel to those areas that coverage is bad, with AT&T, use a Prepaid T-Mobile phone with u & see if it works better if not there is your answer!

[honeybeaful]

I had Cingular, before AT&T took it over. This is the 2nd time I will be going through this. I don't need any reports to tell me that this is a bad idea. AT&T could build a better network for the same money it is paying to eliminate the lowest priced competition. I am expecting lots of dropped calls, lost bills and payments, and finally bad service at a shirt of my children's back price. If they are too tired to compete in the market or come up with some new innovation get out of the market.

[rwalford1979]

T-Mobile constantly rates highest in customer satisfaction, based on customer service. Verizon all around ranks highest, and Sprint and AT&T rank lowest, all around. However having two bad companies of any sort combine = more bad company only larger.

[thewarzoneking]

fuck at&t 

[Monkikis19]

FUCK THIS IM STAYING WITH CRIKET

[FloridaRaider]

well this really sucks

[bieberhater1]

Why does everyone care so much. It's going to be like Toyota and Lexus. Both are independent companies, but Toyota owns Lexus. Same thing applies here. Tmo will stay roughly the same as will att they will just share the same cell towers. And att's customer service Is by no means bad.

[rahmanroni]

@bieberhater1 Are you high? ATT is absolutely horrid. I was a Cingular customer, they said the same thing. That nothing would change, next thing i know, Cingular no longer exists and Im given the choice to leave or get a more expensive contract. After 2 painful years, I left for tmobile and their affordable plans and great customer service. Now its back to them again?

[honeybeaful]

@rahmanroni

Me too. I hate AT&T they take away our choices. They wave iPhone around like they will actually let any T-mobile customers have it for what they can get a cool HTC for. Soon we will be giving our tax dollars to "too big to fail" cell companies. AT&T will be at the Hill with their hand out. Normal people who 1) like predictable billing & service 2) want more option for the money 3) want a nice affordable phone, will all be on a pre-pay plan.

[xChalasx]

@bieberhater1 Att wants a merger, not a grandson relationship. In the automobile industry there are a great number of choices that keep the market healthy, you know, healthy Capitalism. We only have 4 and look how they all have been following ATT's censorship and "cap" trends. Imagine when they are the biggest and only 2 competitors. Start thinking bro.

[btigtime2]

Well too big to work... Why are we allowing all of these companies to be sucked into Monopolies? There has never been more evidence that bigger is better, in fact everything stops working.... can you here me now?

[cohje02]

Read the last 5 articles on Dea­dzones.com

[lestliness]

Name one merger in history that has resulted in more choices and lower prices for consumers. Name one merger that has actually created jobs for Americans and not resulted in more pink slips.

[EstelioKontos]

AT&T & T-Mobile = FED Network all the phones are tapped and tracked, all your texts go straight to the government, anytime u use keywords like President, terrorist,bomb, they are listening, My IT teacher taught us computer hacking and used to work for C.I.A. listening to cell phone calls with tens of thousands of other people, they are taxing u to spy on yourself

[derekstaroba]

Actually T mobile USA has like the best customer service... it's considered good journalism to do your fact checking. This is really classic att strategy to get a monopoly. It makes perfect sense. Now att owns a partial monopoly in the sense that they are now the only single big name GSM carrier. Everyone who wants sim card will be forced to go with ATT if they want a contract. Otherwise its boost mobile and virgin mobile no contract, which is cheap but poor customer service. Youth oriented.

[derekstaroba]

I would note that Virgin Mobile and Boost Mobile is owned by Sprint. I predict this will have either one or another effect: 1. Sprint Increases the Customer Service ratings of virgin mobile and/or boost mobile and builds a huge no contract empire geared towards the youth market with google's and blackberries and eventually catches up in the market while att and verizon continue to focus on each other or 2. one or all of the other carriers will switch to gsm to compete more

[derekstaroba]

if that happens though, it would be rather risky as each of the carriers would have to risk giving up their name brand by making it easier to unlock their phones, thus there would be the possibility of losing contracts. Sprint needs to and i think is already starting to recognize that contracts will be pretty much a losing battle anyways in the long run and should focus on providing better customer service and quality and they have great leaders to do just that anyone google Dan Hesse

[ClickyStudios]

the digitized voice mixers they are using in todays hip hop makes me laugh, they make themselves sound like a bunch of faggots. lol

[SoniQ93]

@ClickyStudios Wow. That was really random. Don't get me wrong, as a hip hop fan, I hate all of the Auto-Tune bullshit they have now, but could you have posted this in a more random place? This video is about the AT&T/T-Mobile merger. Where the hell did hip hop come from?

[darlanspanky]

i hope the quality of T-Mo service does not change...i see this as a plus for the AT&T customers big time-they will be able to use their cell phones to send and receive calls like we all do presently. can't understand why AT&T customers get a bill...if you can hear or receive calls-why should you pay????

if T-Mo goes to AT&T's mentality, i am done, going elsewhere!

[goody1701d]

He should clarify that the Consumer Reports rating on T-Mo is based on the quality of the phone service, T-Mo is actually one of the top rated when it comes to customer service, there is a big difference, T-Mo quality would greatly increase with better infrastructure. While AT&T has the infrastructure it just sucks for tech and customer service.

[atmancloud]

Once again big companys taking advantage of us

[LMZorro]

I have yet to meet a T-Mobile customer that is happy about this. Myself included.

[hansels13b13rnn14]

I used to have AT&T before it was full headaches, bad signal, swap number of cell that i had to buy from them. full hidden fees, i was stuck with them for 3 years contract. i could take it no more so i drop them within 1 1/2, i switch to T-mobile, and i been with them for over 6 years. not a problem but now AT&T taking over, I'm gonna drop them too. AT&T full of hidden fees, if you call costumer support they charged you. etc. ask around. I will switch to Verizon.

[FlippinFlaves]

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[Civsuccess2]

AT&T acquired SBC (Pac Bell). SBC went from quality service to horrible service.  A proof of what's to come.

[Civsuccess2]

Oligopoly will never benefit consumer. It's gonna be worse and more expensive.

[Cr8zyaznBoy]

AND AT&T SUCKS BALLZZZ TMOBILE IS THE BEST

[Cr8zyaznBoy]

I like the Name T-Mobile Better then At&t LOL

[wholtone]

Unless you're an AT&T exec, I don't know any consumer who is excited about this. If this goes through I will switch from T-Mobile to Verizon.

[tresbachfabiano]

You should consider using a (different) mic for these videos for better quality and greater clarity.

[smileluver]

@tresbachfabiano Yes, he needs a boom mic and also another light for the left side.

[tresbachfabiano]

@smileluver glad to see i'm not the only one who pays attention to these things :P

[smileluver]

@Ch1aka, this is not a Republican or Democrat issue. The issue started when Democrats (Clinton included) and Republican politicians auctioned off the best airwaves. The auction should have never happened because it was against free market principles ... What else should be auctioned off to raise money for a financially crippled government? Yellowstone National Park ? Statue of Liberty?

[kunalbajpai]

What will the merger call? AT&T&T...

Too many T's in this merger...

[Reconseal4050]

LESS COMPETITION IS ALWAYS BAD BAD BAD!!! THEY MAKE U PAY MORE 4 LESS!!! + THEY INNOVATE MUCH LESS.

[smileluver]

Looks to me that AT&T is eliminating tough competition as the growth for wireless internet skyrockets and home internet fades. .

[smileluver]

David, you are missing the point. T-Mobile had the cheapest unlimited download wireless internet in town. Visit your local target store if you do not believe me. AT&T has the most expensive wireless from my understanding. It even has a 2 gigabyte limit on new iphones.

[ch1aka2]

AT&T gives heavily to Republicans. What does that tell you? Americans are getting fornicated in the anus, again. That's what.

[jorgensen8]

I've been a customer of both Verizon and AT&T for many years in our business. Both companies will take advantage of you if you don't watch every contract you sign with them. I've also been a T-Mobile customer for the last 10 years and have had no problems (so far). I'd say on average, I'm much more satisfied with T-Mobile.

[conservativehaterman]

Fuck no, if T-Mobile sells out to those rip-off fucks, then screw them, I'll go straight to Verizon. Fuck T-Mobile and AT&T. AT&T ripped me off on phone service a year ago with a 150 dollar bill. They screwed me over and I had to take them to small claims court and won. I advise anyone not to go those screw-ups.

[EmeterioBetances]

This is the worst thing that can happen its bad enough that the telephone companies rip people of like verizon. Now they will boost and hike the prices more since they control more of the industry. Bad for consumers because the prices along with state taxes, surcharges etc are these phones continues to climb! So I see it being a negative thing for all consumers.

[bender713]

But 2 negaties make a positive,but in this case 2 negatives adding is a bigger negative

[ExileSkimboards]

Or combined infrastructure and eliminating costs which are now being paid for twice will increase efficiency and possibly lead to a better consumer experience. Given that the main 'problem' with ATT is perceived to be their network, then this acquisition is the fastest way to increase capacity and improve the customer experience.

Or maybe your illogical assertion that because the two are currently ranked at the bottom, the merger wont improve things is correct.

Which is the stronger argument?

[elpinchepollo1]

Grace yourself, all hell will break loose.

[ranelv]

Doesn't two negatives make a positive? :-(

[splortz]

It is well known that AT&T blows. They have also slammed me on at least four occasions, making them my long distance carrier for the land line phone and four times I had to call and bitch slap them. They are a bunch of sociopaths. If the T-mobile (my current carrier) deal goes through, I'll chuck my cell phone into San Francisco Bay,.

[XxMonkey92]

This video is full of lies, Tmobile Costumer service tops all. The truth is that if ATT bus out Tmobile the costumer service will indeed BECOME crap.

[str8out]

Oh really? Well who cares about what the CR says? On the other hand J.D. Power and Associates ranks it at the top. Should we take only that into consideration? OK, let's not. Let's call it even right there. Now go on and ask the customers directly, in forums or people you know. You'll see how satisfied people are. It is the best value for the money. You sound like that guy in the NYT that was just plagiarizing publications, instead of searching into the matter itself. Sir, you fail.