Im a computer network engineer and can easily troubleshoot any internet connection problems with comcast modem myself, as i have it myself. most issues are actually very basic to the trained eye, when connection is disrupted. needless to say i never have once called in a technician in the five years i have been a customer. if you live in chicago and need help, dont wait days for a comcast technician, contact me instead and i dont charge much either. email me here on YT.
If its that bad buy your own modem and install it yourself dumbass. Seriously it shouldn't have gone beyone one badd appointment or one day without internet. Thsts your bad for letting it linger that long.
Get Roku and say goodbye to Comcast and Dish! We are so happy; not paying for advertisements, crummy commercials, and over 80% of programs we don't like or watch.
comcast is the worst company ever. their service is so bad and the company is so big that you will find yourself too small to deal with their lawyer. only way let's create another internet service company anyone with any ideas to create one
Comcast is the worst company ever the problem is not with the technician. the problem is with comcast equipment and service. I did order a service true offerwire believe it takes you forever to deal with them. I got the service after 2 months and the daily struggle call for my bad luck there is only two providers of internet on my place and the other is at&t which is same as comcast. few companies doing business on one service we call the monopoly and that is happening now with the internet
Typical anti social pussy american. If you had a problem with him you should have woke him up and told him. Instead you take a creeper video watching a grown man sleep. Service techs have an incredibly bullshit job. Putting up with irrational customers, dealing with their own actual company and insane hours. What a stand up guy you were in this situation.
Isn't it nice that you can cast disparaging aspirations on someone from so far away?
I just love the "Internet tough guys" I see posting on forums all the time...
And yeah yeah, you'll tell me you're tall and muscular and have nth degree in some martial art, but that doesn't change the fact that people that speak the way you do of others are simply imprinting their own insecurities on said other in an effort to make himself feel superior.
@Fratricide82 You generalized an entire country and all of it's people. You should be ashamed, but I know people like you. You're not ashamed to disparage an entire people. You probably take pride in it. I could be wrong, but just a guess. You're a sad excuse for a human. The difference? I didn't say ALL of your countrymen are. I just said you. You should learn to become open-minded. You should learn that everyone is different, even within one country. Good luck n life. You'll eventually need it
You are an ASS. I used to do that job, and those people often have to work incredibly long hours, sometimes up to 13 days straight without a break. You could have had some compassion for him, but instead you chose to be an asshole and got him busted. For all you know he has several kids, child support, a mortgage, vehicle payments, maybe taking care of an elderly parent in a nursing home, maybe someone with cancer....you're an incredibly MEAN person and I hope someone does the same to you.
@texascommtech That, or he could be an asshole that stomps kittens to death for a laugh. It's completely irrelevant. The whole point of this video is to highlight how shitty it is that this Comcast company keeps their own techs on hold for over an hour when they're trying to do their job.
I can actually live with most of Comcast's BS. If you are a smart consumer you can negotiate through it. But the monopoly they have on local sports in the bigger cities is just criminal. The sports teams who sign on to their sports net channels are just as guilty. I'm not ever going to pay for cable, but I will for internet, and I'll stream sports for free. So suck it. Im not paying to watch my local teams that I also typically pay taxes towards. And I dont fault the installer. Its a bad job.
Thanks for that video.... I absolutely HATE Comcast, they are the worst!! Since Iv had my service with them I have had nothing but problems, lies, and the run around. I also have a few friends that say the same about Comcast and have changed service providers etc. We spread the word and trash Comcast every chance we get, They will be gone soon enough!! ; )
im a cable installer and theres been many time that ive nearly fallen asleep at customers houses on hold, when your working 14-16hrs a day 6 days a week it breaks you down fast....and yea he probably was fired thanks to this video and not his fault at all poor guy
I would like to know if anyone else experiences dramatically slower internet speeds than what they pay for.
I will call Comcast customer support and they want me to reset all my equipment. I no longer do that I just have them restart the connection on their end and guess what!?! It works again. I only get a few hours of good internet speed before it chokes back down to less than 1/4 of the speed I pay for.
After months of looking for work I finally landed a job at a company to which comcast had outsourced their customer service. They trained me so poorly that even though I tried my very best I was pretty much incompetent. Today it is less than 4 days from xmas, and I just learned that Comcast ended their contract, so me and everyone else (single mothers included) got laid off. Merry Christmas, Comcast. No wonder Dickens' Christmas Carol remains a classic...
@louisaruth LOL boo hoo quit whining 'cause u got laid off. Shit happens, u were never hired directly thru comcast, they merely contracted ur company for a short period so why should they feel guilty about letting u guys go? Maybe they decided to let their inhouse employees do the job since ur company was so imcompetent as u put it. U want more stability go in house or something but quit ur bitchin.
@damiion666 Huh, I didnt think I was whining. Sorry. I guess youre not a Dickens fan. And I guess youre not interested in the human experience. So it is with most people, I suppose, and so nothing will ever change even though this world could so easily be a better place. Anyway, peace on earth and good will towards man to you too.
@louisaruth i work for a company that outsources jobs. let me tell you that if a client terminates a contract is because his vendor is not providing a good quality customer service. your operation managers and supervisors should have come with an action plan to avoid this tragedy. we have closed other centers and now my company is the only one who owns the same client. it took 2 years, but now we got awarded as the best center.
I had comcast for 3 weeks. 3 weeks of trying to talk to someone about the terms of my trial contract and being transfered to everyone everywhere except someone who knew was enough. When I finally got through to someone I ended my free trial account. Not even worth it for free!
@kpgggggp if his shirt is red color it doesnt mean he works at comcast lol. This is just some stupid videos about some black guy sleeping on the couch. Stupidest shit ever!
Hey Zelda, never said it was acceptable. Your right he shouldve never sat down, but obviously you've never worked 14hrs a day 6 days a week. You should try it sometime. You wouldnt make it past wednsday.
@kemp6918 It's not acceptable to fall asleep while you're on the job. It's actually pretty easy not to do this anyway (he easily could have gotten up from the couch).
Haha, anyone trashing Comcast is a clueless idiot. First off, while they are far from perfect, they are far superior to Verizon in every way (As a whole I mean, as when they take over smaller cable companies with garbage infrastructure in place, you still have a terrible infrastructure). Service is better, customer service is better, turn around on repairs is shorter, prices are better. Some of there outsourcing sucks, but is required by franchise agreements. Learn before you post.
@punk3ch0 Bullshit. Comcast has by far the worst customer service ever. In the past year I had to trade in my modem and cable box five times because they keep giving me faulty (that people have already returned) equipment. There is something wrong with my cable connection and for five months they have sat on their ass and done nothing about it even after having someone come in to check the line. It takes a fucking week to get a technician to come to my house.
I once heard that a female customer of Comcast's called in to complain that her service wasn't working. At the beginning of the call, she was being very polite and kind. The call center rep started treating her like a moron when things weren't going right and under normal circumstances likely should have, so she was getting pissy. When she opened her next month's bill, it was addressed to "F*cking B*tch" (W/O censors I put). Needless to say, the call center rep had to job hunt later that day lol
Comcast feels like dial up. I have 15Mb down and 1.5 up. I remember back when it was 2mb down and surfing was so much faster. It's a big hose job. On a speed test you would get that advertised speed because Comcast keeps track of those sites. Actual surfing though is very mediocre.
I wish I could watch the video but my comcast service is too shitty! And that's paying for their most expensive internet connection. Thanks for cutting me off comcast, you bitches. I fucking hate comcast!
comcast sucks, they keep advertising their high speeds but it's all an illusion, you are capped at 250 gig per month, so no matter how much speed they give you you can't transfer up or down more than 250 gig per month, I kept getting letters cause I have netflix going to 2 rooms my kids and the living room and my kids would stream movies or their tv shows in their room and I would stream movies and shows in living room, after 3 months and their mean letters they shut off our service. changed isp
@TheJTLarsen No, I'd say the reason he lost is job is that he fell asleep at a customers house. I also think that's the reason this person made the video. just a wild guess though.
This is similar to ATT as well you ALWAYS get connected to some stupid ignorant nig that could care less about the customer because they are in prison!
I think the idea at these big corporate sleaze bag companies is to DISCOURAGE YOU FROM EVEN BOTHERING TO CALL.
The reason why you end up on the phone with the stupid nig nogs all the time is because Comcast contracts out to prisons and fed pens that are loaded with them. LOL
How come every time I have to call comcast i get stuck talking to some dumb ass negro. Is that all they hire? It sounds like they are straight from the ghetto too. Must be easy to get a job there!! Does it cost too much to hire educated people?
@TvLandZombie with all respects, when I had training to work with comcast one of the best tips that I had was not to generalize because not all the employees who work out of u.s are bums and if I had to say the same for techs who damage property it would be unfair t, so please do not generalize because after all we are all partners like or not...
i wrote"Then you have those BUMS at customer service who are outsourced and DO NOT follow the policies and procedures." If you were to be a hard working, customer service rep who does follow the proper procedures, this sentence wouldn't even apply....for they would not be the "bums" i refer to.
COMCAST customer service is the worst. They never showed up for an appointment to install a new modem with phone and when I called them, they said that "THE SYSTEM" had cancelled the appointment because I had no active phone. Guess what, they deactiavted my land line phone in order to get me their new internent phone. And then accuse the system of not having an active phone and therefore "the system" canceled the appointment. WTF????
I hate comcast. They didn't show up to my appointment (after I wasted the whole day waiting for them) and had to reschedule for the next week and trying to pay my bill online is a joke.
maybe this guy is going through a divorce and the wife is taking his kids away and he now lives on his own and has ALL the bills to pay by himself. Maybe, his mother passed away and with the bad economy and employers taking advantage of employees he cant miss a day. Maybe he is going to school to get a better job and he is exhausted? come on people... where is the love these days? were all struggling... slow down. Breath. Help each other. Peace.
I'm a cable installer. not for comcast but a smaller company. i can totaly see this happening and it prob. happens all the time. long hours installing and driving and then you sit on hold for an hour. Hahaha never happened to me but i can see it
DUDE, & THEN YOU GUYS CALL US MAD AT US CAUSE WE COULDN'T SOLVE YOUR ISSUE TRHU TECHNICAL SUPPORT. EASY, GUYS, STOP BEING SO TELEGENIC!!! READ BOOKS, GO WALKING, EXPAND YOUR NARROW MINDS WITH SOMETHING THAT'S NOT TV!!!!
How come every time I have to call comcast i get stuck talking to some dumb ass negro. Is that all they hire? It sounds like they are straight from the ghetto too. Must be easy to get a job there!! Does it cost too much to hire educated people?
FIRST OFF 1.6 million people viewed this? Look at the number of videos they have. Look at how well the video was put together. This obviously is propaganda from Verizon or some competitor. Don't even pay attention to these videos.
I hate comcast more than all of you they are the worst company I have ever had and it is true about there techs !! in our area they do not ware uniforms they wear street clothes1 guy smelled so bad of smoke It took days to get the smell out of the house enough of how bad techs are The real Issue is this company stinks I own my own business few days with no warning my phones and internet go dead 15 min hold send signal Ok JOKE comcast SUCKS there service is NO GOOD Stay Away Run to another ASAP
Comcast is just unreliable. Unfortunately I could't switch to t6 because it's not a broadband type deal and there are to many trees where I live. It's so annoying being stuck with such a worthless provider.
comcast blows dicks. i am two weeks comcast free now and i have no idea what possessed me to put up with their shit so long or pay their ridiculous prices. cable tv is expensive enough without the pay channels, but without them it's all reruns and infomercials! with free tv i am not missing much. if i want movies i can get a netflix subscription for a tiny fraction of the cost and don't have to watch the same 90's b movie 27 times a month either! cable is a DEAD medium folks!
@br3edage I get it 24 7 never have an issue Augusta Georgia the test area for all the new stuff like DVR that goes from room to room with TB storage , if I want I can pay 70 a month for 100 MB and no caps have a friend that gets it (by the way we both are tech support for a little cable company called knology .. I get that free and I have comcast!
@Distilled13 umm..... i have 3 of that same exact DVR in my truck with the TB storage.... not a big deal.
and that 100mb internet must be with another company because were still beta trialing 50mb internet. so nice try lying to a senior tech that beta tests every new product out there. i was the first crew to trial ipads for field use.
@Distilled13 LOL, says it all right there. All you haters have fun brushing off the dish and jacking into 5 megs with Qwest and the like. Bottom line: Comcast is the best out there.
i just installed the performance package from comcast, speed up to 15 Mbs, but to my surprise the thing is retardedly slow ! its downloading 40 kbs per second, thats less than 256 kbps on browsing speed ! where the hell is my 15 Mbs ? This video stopped 4 times to load ! but hey, speeds may vary, they just dont tell you to what extant
@thuglord007 That sounds like something easily fixed with a phone call. Either your modem has a bad boot file or you have crappy wiring in your house.
@FocusWithin IT IS NOT so easy I have a brand new top line wire comp phones comcast sucks issues continue my phone and internet go dead multiple times a week and they cant figure it out ,The money we all pay for this garbage service sound like you work for them ?
@sisilula No I don't work for them but I do know cable. Most people think they are buying the best cables they can get and really they are buying shit and getting over charged for it. No matter what cable company you have the service is only as good as the outside plant. Some people NEVER have a problem some do all the time. The reality is that your comcast sucks, not everyone's comcast sucks. Do you understand?
Ha ha! At least he came - that in itself is a miracle! I opted for self-install to avoid all this and walla - I'm now on phone call #4 to await so-called overnight delivery for the third time, hoping this time, to actually receive a modem.....
Still waiting....ordered service on June 22nd....this is July 9. Got my modem but it won't initialize. They've lied to me numerous times, entertained themselves by putting me on hold repeatedly until I give up or by transferring me to closed departments despite my protests. They promised this morning to have a tech here in 60 minutes, now they tell me the order was for sometime today....yet another lie. Always an 'I'm sorry", but never anything to fix the problem.
well right now usa got some bad connections with internet face it guys theres too many who live in the usa too many assholes there lol really no fucking joke here dont matter wut company u got(sometimes) cuz u guys are too many and BOOOOM next thing u know 1,000,000,000,000 u break the recooorrd yaay we gonna be sooo over popluated one day :)
Comcast really does suck more now than ever. I have had them for 20 years in FL and they are now just ripping people off like never before, the problem is that if you are in an area that doesn't have other options, you are basically stuck with them. If you try to cut one service, they raise the price of the others, so you can't win until someone like AT&T is in all of their markets.
I did that one time. I had to sit on the phone and wait for a slow ass reciever to download and me and my trainer fell to sleep on the customers couch. Being a cable installer is a shit job. I decided to go back to school. The cable and satellite industry is nothing but a hole in the road job tell you get a real job. Anyone who wants to be a cable man needs to take a second career choice because its not a clean or great paying job also the customers are some of the most hardest if not impossible
This guy may not be a "concrap" technician but a contractor that is hired by concrap. They do not have to adhere to the same dress and ID standards as a tech actually employed by Concrap.
It was said that during the internet vote for "worst company in america" that comcrap brass told their employees to put in "good" votes for the company. What a schlock operation.
Comcast is over priced and scummy. During Hurricane Wilma, South Floridians were without power/cable/water for almost 2 months. Comcast fucking charged customers for those two months.
Few days later, there were legions of Dish/Direct TV fans all over the place replacing Comcast.
Those sorry bastards had the NERVE to send apology letters and these piss-ass coupons to 'Come Back'.
Comcast is a great service once you get it to work. Expect to spend a million hours trying to get your service to be reliable. It took us about 2 years until our service finally stayed on like it was supposed to. Before that, we had network outages, like, every 5 to 10 minutes.
They hire people who have no business in the work force because the company gets tax credits (WOTC= work opportunity tax credit) for hiring people who come from all kinds of dubious backgrounds. That's why they suck.
Having been a Comcast QC supervisor, I can tell you this isn't a Tech. For starters Techs aren't allowed to wear short, whether they are contractors or in house. Secondly Techs have at least 4 numbers to try to get a hold of the office or dispatch so his wait might be 30 minutes at the most, if he was taking a payment he could wait an hour to validate a credit card or a checking or savings account & routing number. The problem here is a one way filter that needs to be removed from in a wall
@Coffeeforevah Secondly, I just solved your problem so when they show up again have then either find the old filter or run a new cable to the first 2 way splitter then bypassing a bad filter hidden in a wall. Secondly at the access point where they hook you up there might be an old filter or a bad tap port. There, now you know what to tell them when they come out again . That will be $50, I will take Paypal
04-07 comcast did not have the worst customer satisfaction rating of any company in the us. there fore everything else you say is invalid and most likely lies as well
Only 286 people are happy with their service.
dkell05 1 day ago
OVER THE PHONE
zzknight26 6 days ago
i hav a psn account and i just moved to GA .THEY CHARGE U JUST TO GET SOME ROUTER HELP
zzknight26 6 days ago
Im a computer network engineer and can easily troubleshoot any internet connection problems with comcast modem myself, as i have it myself. most issues are actually very basic to the trained eye, when connection is disrupted. needless to say i never have once called in a technician in the five years i have been a customer. if you live in chicago and need help, dont wait days for a comcast technician, contact me instead and i dont charge much either. email me here on YT.
xgotfiveonitx 6 days ago
The guy is tired haha.
The1800cpap 1 week ago
when your on hold with cs it sucks
ralphcasale76 1 week ago
If its that bad buy your own modem and install it yourself dumbass. Seriously it shouldn't have gone beyone one badd appointment or one day without internet. Thsts your bad for letting it linger that long.
rickysea 1 week ago
Get Roku and say goodbye to Comcast and Dish! We are so happy; not paying for advertisements, crummy commercials, and over 80% of programs we don't like or watch.
jdcarmen 2 weeks ago
comcast is the worst company ever. their service is so bad and the company is so big that you will find yourself too small to deal with their lawyer. only way let's create another internet service company anyone with any ideas to create one
musictomyhears 2 weeks ago
Comcast is the worst company ever the problem is not with the technician. the problem is with comcast equipment and service. I did order a service true offerwire believe it takes you forever to deal with them. I got the service after 2 months and the daily struggle call for my bad luck there is only two providers of internet on my place and the other is at&t which is same as comcast. few companies doing business on one service we call the monopoly and that is happening now with the internet
musictomyhears 2 weeks ago
Typical anti social pussy american. If you had a problem with him you should have woke him up and told him. Instead you take a creeper video watching a grown man sleep. Service techs have an incredibly bullshit job. Putting up with irrational customers, dealing with their own actual company and insane hours. What a stand up guy you were in this situation.
Fratricide82 2 weeks ago
@Fratricide82
"Typical anti social pussy american."
Isn't it nice that you can cast disparaging aspirations on someone from so far away?
I just love the "Internet tough guys" I see posting on forums all the time...
And yeah yeah, you'll tell me you're tall and muscular and have nth degree in some martial art, but that doesn't change the fact that people that speak the way you do of others are simply imprinting their own insecurities on said other in an effort to make himself feel superior.
micjustmic 1 week ago
@Fratricide82 You generalized an entire country and all of it's people. You should be ashamed, but I know people like you. You're not ashamed to disparage an entire people. You probably take pride in it. I could be wrong, but just a guess. You're a sad excuse for a human. The difference? I didn't say ALL of your countrymen are. I just said you. You should learn to become open-minded. You should learn that everyone is different, even within one country. Good luck n life. You'll eventually need it
Lovetto314 1 week ago
Yes everyone needs to perfect all the time.
mattjindrak 2 weeks ago
Comment removed
jacobbean79 2 weeks ago
You are an ASS. I used to do that job, and those people often have to work incredibly long hours, sometimes up to 13 days straight without a break. You could have had some compassion for him, but instead you chose to be an asshole and got him busted. For all you know he has several kids, child support, a mortgage, vehicle payments, maybe taking care of an elderly parent in a nursing home, maybe someone with cancer....you're an incredibly MEAN person and I hope someone does the same to you.
texascommtech 3 weeks ago
@texascommtech That, or he could be an asshole that stomps kittens to death for a laugh. It's completely irrelevant. The whole point of this video is to highlight how shitty it is that this Comcast company keeps their own techs on hold for over an hour when they're trying to do their job.
#firstworldproblems
CitrusC 1 week ago
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SuperImran109 4 weeks ago
I can actually live with most of Comcast's BS. If you are a smart consumer you can negotiate through it. But the monopoly they have on local sports in the bigger cities is just criminal. The sports teams who sign on to their sports net channels are just as guilty. I'm not ever going to pay for cable, but I will for internet, and I'll stream sports for free. So suck it. Im not paying to watch my local teams that I also typically pay taxes towards. And I dont fault the installer. Its a bad job.
RT378 1 month ago
Thanks for that video.... I absolutely HATE Comcast, they are the worst!! Since Iv had my service with them I have had nothing but problems, lies, and the run around. I also have a few friends that say the same about Comcast and have changed service providers etc. We spread the word and trash Comcast every chance we get, They will be gone soon enough!! ; )
jraf291 1 month ago
im a cable installer and theres been many time that ive nearly fallen asleep at customers houses on hold, when your working 14-16hrs a day 6 days a week it breaks you down fast....and yea he probably was fired thanks to this video and not his fault at all poor guy
robhop420 1 month ago 16
fags at the headend too busy i guess
rangerclass7s 1 month ago
I would like to know if anyone else experiences dramatically slower internet speeds than what they pay for.
I will call Comcast customer support and they want me to reset all my equipment. I no longer do that I just have them restart the connection on their end and guess what!?! It works again. I only get a few hours of good internet speed before it chokes back down to less than 1/4 of the speed I pay for.
I have a theory that they purposely choke speeds.
jcraymond1 1 month ago
@jcraymond1 "I have a theory that they purposely choke speeds" ...LOL dude go get ur hard drive defragged or something. That shit makes no sense.
damiion666 1 month ago
Comment removed
1120abeyanko 1 month ago
This is nothing we got internet and the technician installed two modems LMAO!
apehog 1 month ago
After months of looking for work I finally landed a job at a company to which comcast had outsourced their customer service. They trained me so poorly that even though I tried my very best I was pretty much incompetent. Today it is less than 4 days from xmas, and I just learned that Comcast ended their contract, so me and everyone else (single mothers included) got laid off. Merry Christmas, Comcast. No wonder Dickens' Christmas Carol remains a classic...
louisaruth 1 month ago
@louisaruth LOL boo hoo quit whining 'cause u got laid off. Shit happens, u were never hired directly thru comcast, they merely contracted ur company for a short period so why should they feel guilty about letting u guys go? Maybe they decided to let their inhouse employees do the job since ur company was so imcompetent as u put it. U want more stability go in house or something but quit ur bitchin.
damiion666 1 month ago
@damiion666 Huh, I didnt think I was whining. Sorry. I guess youre not a Dickens fan. And I guess youre not interested in the human experience. So it is with most people, I suppose, and so nothing will ever change even though this world could so easily be a better place. Anyway, peace on earth and good will towards man to you too.
louisaruth 1 month ago
@louisaruth i work for a company that outsources jobs. let me tell you that if a client terminates a contract is because his vendor is not providing a good quality customer service. your operation managers and supervisors should have come with an action plan to avoid this tragedy. we have closed other centers and now my company is the only one who owns the same client. it took 2 years, but now we got awarded as the best center.
JoseSalasblanca 3 weeks ago
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Comcast PLEASE come to Canada and wipe Bell from the face of this earth with your 250 GB monthly limit. PLEASE invade us America
gonavygonavy 1 month ago
Comcast is the worst. I cannot tell you how much times our cable has been randomly shut off through the years.
enmosley2 1 month ago
@enmosley2 Well then pay ur bill more often u deadbeat! No such thing as free cable
damiion666 1 month ago
@damiion666 wanna bet
rangerclass7s 1 month ago
@rangerclass7s Wanna bet what?
damiion666 1 month ago
I love Comcast, and the fast internet they provide for me, but sorry i can't say that for everybody els.
BIGBPRODUCTIONS100 1 month ago
COMCAST SUCKS DONT SWITCH TO THEM GET AWAY FROM THEM SWITCH TO AT&T U-VERSE!
MultiGooooooooooooog 1 month ago
I had comcast for 3 weeks. 3 weeks of trying to talk to someone about the terms of my trial contract and being transfered to everyone everywhere except someone who knew was enough. When I finally got through to someone I ended my free trial account. Not even worth it for free!
RojoDisco 1 month ago
u tripping balls man, how can u even tell that its a comcast technician sleeping on ur bed? its probably ur dad sleeping on the couch lol!
sergiysadoha 2 months ago
@sergiysadoha comcast shirt? maybe?
kpgggggp 2 months ago
@kpgggggp if his shirt is red color it doesnt mean he works at comcast lol. This is just some stupid videos about some black guy sleeping on the couch. Stupidest shit ever!
sergiysadoha 1 month ago
Even the company is shit to their own employees. Hate Comcast.
LordBrakensiek 2 months ago
Maybe he's a cop. Anything possible.
Phaden666 2 months ago
Hey Zelda, never said it was acceptable. Your right he shouldve never sat down, but obviously you've never worked 14hrs a day 6 days a week. You should try it sometime. You wouldnt make it past wednsday.
kemp6918 2 months ago
Not his fault hes over worked because they cant run a company. O well, whats one more unemployed citizen?
kemp6918 2 months ago
@kemp6918 It's not acceptable to fall asleep while you're on the job. It's actually pretty easy not to do this anyway (he easily could have gotten up from the couch).
ZeldaDD 2 months ago
Haha, anyone trashing Comcast is a clueless idiot. First off, while they are far from perfect, they are far superior to Verizon in every way (As a whole I mean, as when they take over smaller cable companies with garbage infrastructure in place, you still have a terrible infrastructure). Service is better, customer service is better, turn around on repairs is shorter, prices are better. Some of there outsourcing sucks, but is required by franchise agreements. Learn before you post.
punk3ch0 2 months ago
@punk3ch0 Bullshit. Comcast has by far the worst customer service ever. In the past year I had to trade in my modem and cable box five times because they keep giving me faulty (that people have already returned) equipment. There is something wrong with my cable connection and for five months they have sat on their ass and done nothing about it even after having someone come in to check the line. It takes a fucking week to get a technician to come to my house.
LordBrakensiek 2 months ago 5
@LordBrakensiek Whaaaaaaaa }:^(
ChrisInigma 1 month ago
You need to get that nasty air conditioner either replaced or fixed or SOMETHING.
MooviePhreak 2 months ago
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TV2Fios 3 months ago
That wasn't too obvious a joke to go for georgethe09 was it? I guess you are Georgethe09-year old. Badum bum. What? Too obvious?
1After100 3 months ago
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georgethe09 3 months ago
ur a fucking faggot if dont like it go to sprint or some shit like that
MrAlaneliezer 3 months ago
@MrAlaneliezer
dude this vid is from 2006
BLACKBINLATIN 3 months ago
I once heard that a female customer of Comcast's called in to complain that her service wasn't working. At the beginning of the call, she was being very polite and kind. The call center rep started treating her like a moron when things weren't going right and under normal circumstances likely should have, so she was getting pissy. When she opened her next month's bill, it was addressed to "F*cking B*tch" (W/O censors I put). Needless to say, the call center rep had to job hunt later that day lol
bvkuhn 3 months ago
Fuck I was considering getting comcast but everyone says it sucks now i dont know which internet to get i hope i can get fios in the area i live
Fenaticc 3 months ago
Comcast feels like dial up. I have 15Mb down and 1.5 up. I remember back when it was 2mb down and surfing was so much faster. It's a big hose job. On a speed test you would get that advertised speed because Comcast keeps track of those sites. Actual surfing though is very mediocre.
beautifulmollies 3 months ago
I wish I could watch the video but my comcast service is too shitty! And that's paying for their most expensive internet connection. Thanks for cutting me off comcast, you bitches. I fucking hate comcast!
xslickxrollinx 3 months ago
comcast sucks, they keep advertising their high speeds but it's all an illusion, you are capped at 250 gig per month, so no matter how much speed they give you you can't transfer up or down more than 250 gig per month, I kept getting letters cause I have netflix going to 2 rooms my kids and the living room and my kids would stream movies or their tv shows in their room and I would stream movies and shows in living room, after 3 months and their mean letters they shut off our service. changed isp
qoaa 3 months ago
Gotta love how we all allow them to monopolize our areas.
mackaltmaniii 3 months ago
And thanks to you that technician lost his job.
TheJTLarsen 4 months ago 42
@TheJTLarsen good
globalchaos1984 3 months ago
@globalchaos1984 why?
Haukthefurry 3 months ago
@Haukthefurry cause hes a fucking bum
globalchaos1984 3 months ago
@TheJTLarsen He asked for it falling asleep there.
TNFSDK 2 months ago
@TheJTLarsen in fairness he deserved it
TheTheBeatingDrum 1 month ago
@TheJTLarsen Given he was sleeping on the job he deserved it. Sorry but it is very unprofessional.
Greyfox2343 1 month ago
@TheJTLarsen As if they could identify him.
pHr33kAcHu 1 month ago
poor guy@TheJTLarsen
nitsuj182 1 month ago
@TheJTLarsen - Good! This lazy ass guy doesn't deserve privilege of having a job.
RagTagMillionaire 1 month ago
@RagTagMillionaire it is not his fault that he was on hold for 2 hours. It happens after being on hold
joshuarayborn 1 month ago
@TheJTLarsen No, I'd say the reason he lost is job is that he fell asleep at a customers house. I also think that's the reason this person made the video. just a wild guess though.
mgferrigno 4 weeks ago
@TheJTLarsen Do you think he should have kept his job after this? lol
AwesomeFinish 3 weeks ago
@AwesomeFinish Read the description: "After spending an hour on hold with Comcast's central office, he fell asleep on my couch."
qpstrafe 3 weeks ago
comcast sucks!!!! SWITCH TO AT&T U-VERSE ITS MUCH BETTER!!!
Reaction: Normal...
MultiGooooooooooooog 4 months ago
@MultiGooooooooooooog switch to aawebxpress and aawebdesign. look us up ebay roku 2.
wander1273 4 months ago
This is similar to ATT as well you ALWAYS get connected to some stupid ignorant nig that could care less about the customer because they are in prison!
I think the idea at these big corporate sleaze bag companies is to DISCOURAGE YOU FROM EVEN BOTHERING TO CALL.
watershed44 4 months ago
The reason why you end up on the phone with the stupid nig nogs all the time is because Comcast contracts out to prisons and fed pens that are loaded with them. LOL
watershed44 4 months ago
This has been flagged as spam show
How come every time I have to call comcast i get stuck talking to some dumb ass negro. Is that all they hire? It sounds like they are straight from the ghetto too. Must be easy to get a job there!! Does it cost too much to hire educated people?
watershed44 4 months ago
Comment removed
TvLandZombie 4 months ago
@TvLandZombie with all respects, when I had training to work with comcast one of the best tips that I had was not to generalize because not all the employees who work out of u.s are bums and if I had to say the same for techs who damage property it would be unfair t, so please do not generalize because after all we are all partners like or not...
sushirollerboarder 4 months ago
Comment removed
TvLandZombie 3 months ago
@TvLandZombie that was an accident
TvLandZombie 3 months ago
This has been flagged as spam show
i wrote"Then you have those BUMS at customer service who are outsourced and DO NOT follow the policies and procedures." If you were to be a hard working, customer service rep who does follow the proper procedures, this sentence wouldn't even apply....for they would not be the "bums" i refer to.
TvLandZombie 3 months ago
COMCAST customer service is the worst. They never showed up for an appointment to install a new modem with phone and when I called them, they said that "THE SYSTEM" had cancelled the appointment because I had no active phone. Guess what, they deactiavted my land line phone in order to get me their new internent phone. And then accuse the system of not having an active phone and therefore "the system" canceled the appointment. WTF????
chen471 4 months ago
aww...poor guy
TheFullmetaljoker 4 months ago
I hate comcast. They didn't show up to my appointment (after I wasted the whole day waiting for them) and had to reschedule for the next week and trying to pay my bill online is a joke.
nori452 4 months ago
comcast sucks
iammaxxmaxxiam 4 months ago in playlist funny shit
maybe this guy is going through a divorce and the wife is taking his kids away and he now lives on his own and has ALL the bills to pay by himself. Maybe, his mother passed away and with the bad economy and employers taking advantage of employees he cant miss a day. Maybe he is going to school to get a better job and he is exhausted? come on people... where is the love these days? were all struggling... slow down. Breath. Help each other. Peace.
holdinurwhiz 4 months ago
@holdinurwhiz Thanks god there are still people like you nowadays
sushirollerboarder 4 months ago
I'm a cable installer. not for comcast but a smaller company. i can totaly see this happening and it prob. happens all the time. long hours installing and driving and then you sit on hold for an hour. Hahaha never happened to me but i can see it
phantom21629 4 months ago
why would some sleep in someones else house that they don't know?
it like sleeping in Osama Bin Laden house while being a american comcast worker....
i think that's your dad or something
charkee167 4 months ago
Comcast customer service is the worst ever. This is painful. However being a racist is completely uncalled for.
aregli 4 months ago
While on hold, the robot says "Thank you for choosing Comcast."
I didn't choose you, Comcast! You've just taken over my neighborhood and driven out the competitors.
Cerratosaurus 4 months ago
DUDE, & THEN YOU GUYS CALL US MAD AT US CAUSE WE COULDN'T SOLVE YOUR ISSUE TRHU TECHNICAL SUPPORT. EASY, GUYS, STOP BEING SO TELEGENIC!!! READ BOOKS, GO WALKING, EXPAND YOUR NARROW MINDS WITH SOMETHING THAT'S NOT TV!!!!
diesSaturni 5 months ago
@diesSaturni yeah thats right!! people should spend their times doing better stuff than calling to complain for a box!!!
sushirollerboarder 4 months ago
I'm really more concerned about the asbestos from the fucked up a/c unit.
williamdeiter 5 months ago
How come every time I have to call comcast i get stuck talking to some dumb ass negro. Is that all they hire? It sounds like they are straight from the ghetto too. Must be easy to get a job there!! Does it cost too much to hire educated people?
mcdaniel2100 5 months ago
@mcdaniel2100 God have mercy on your soul!!
sushirollerboarder 4 months ago
FIRST OFF 1.6 million people viewed this? Look at the number of videos they have. Look at how well the video was put together. This obviously is propaganda from Verizon or some competitor. Don't even pay attention to these videos.
xIRouGelx 5 months ago
my comcast internet is lagging as FUCK right now! aghhhhhhhhhhhhhhh pisses me off..
KustomGraphics206 5 months ago
EPICCCCC
lilcezzNRD 5 months ago
l2wake ppl up!
Xentozz 5 months ago
nice AC unit
IGoOcHI 5 months ago
Comcast suppose to installed my shit today and they didn't show up those cocksucking maggots!!!!
samuraiyao 5 months ago
I hate comcast more than all of you they are the worst company I have ever had and it is true about there techs !! in our area they do not ware uniforms they wear street clothes1 guy smelled so bad of smoke It took days to get the smell out of the house enough of how bad techs are The real Issue is this company stinks I own my own business few days with no warning my phones and internet go dead 15 min hold send signal Ok JOKE comcast SUCKS there service is NO GOOD Stay Away Run to another ASAP
sisilula 6 months ago
Comcast is just unreliable. Unfortunately I could't switch to t6 because it's not a broadband type deal and there are to many trees where I live. It's so annoying being stuck with such a worthless provider.
BigKrazyKag 6 months ago
This is too funny..
MrSdaniel78 6 months ago
thumbs up for directtv!
pippydippsippy 6 months ago
maybe he was just tired after the hand job you gave him
dhide14 6 months ago 40
@dhide14 YES TY i was wandering when someone would make that joke
AlbertOwnZ 6 months ago
comcast blows dicks. i am two weeks comcast free now and i have no idea what possessed me to put up with their shit so long or pay their ridiculous prices. cable tv is expensive enough without the pay channels, but without them it's all reruns and infomercials! with free tv i am not missing much. if i want movies i can get a netflix subscription for a tiny fraction of the cost and don't have to watch the same 90's b movie 27 times a month either! cable is a DEAD medium folks!
jwallbanger 6 months ago
ssuch exciting work!!
flypeepshow 6 months ago
comcrap!
htownbrown 6 months ago
results.speedtest.comcast.net/result/77907022.png
Distilled13 6 months ago in playlist craxy stuff 2
@Distilled13 and how long does that last you? i bet your not getting that during peak hours.
br3edage 6 months ago
@br3edage I get it 24 7 never have an issue Augusta Georgia the test area for all the new stuff like DVR that goes from room to room with TB storage , if I want I can pay 70 a month for 100 MB and no caps have a friend that gets it (by the way we both are tech support for a little cable company called knology .. I get that free and I have comcast!
Distilled13 1 month ago
@Distilled13 umm..... i have 3 of that same exact DVR in my truck with the TB storage.... not a big deal.
and that 100mb internet must be with another company because were still beta trialing 50mb internet. so nice try lying to a senior tech that beta tests every new product out there. i was the first crew to trial ipads for field use.
br3edage 1 month ago
@br3edage out here in chicago we have 100mb internet, for a good while now. Also, i agree, TB storage is not a big deal, i have 2 on my truck too
powercamaro87 1 month ago
@br3edage also that is through my wi fi about 100 foot away not even the hard line , if I pull the router out its closer to 60 Mb!
Distilled13 1 month ago
@Distilled13 LOL, says it all right there. All you haters have fun brushing off the dish and jacking into 5 megs with Qwest and the like. Bottom line: Comcast is the best out there.
HorseheadNebula85 6 months ago
@HorseheadNebula85 verizon fios > comcast.. comcast sucks.. period.
darmen91 5 months ago
i just installed the performance package from comcast, speed up to 15 Mbs, but to my surprise the thing is retardedly slow ! its downloading 40 kbs per second, thats less than 256 kbps on browsing speed ! where the hell is my 15 Mbs ? This video stopped 4 times to load ! but hey, speeds may vary, they just dont tell you to what extant
thuglord007 6 months ago
@thuglord007 That sounds like something easily fixed with a phone call. Either your modem has a bad boot file or you have crappy wiring in your house.
FocusWithin 6 months ago
@FocusWithin IT IS NOT so easy I have a brand new top line wire comp phones comcast sucks issues continue my phone and internet go dead multiple times a week and they cant figure it out ,The money we all pay for this garbage service sound like you work for them ?
sisilula 6 months ago
@sisilula No I don't work for them but I do know cable. Most people think they are buying the best cables they can get and really they are buying shit and getting over charged for it. No matter what cable company you have the service is only as good as the outside plant. Some people NEVER have a problem some do all the time. The reality is that your comcast sucks, not everyone's comcast sucks. Do you understand?
FocusWithin 6 months ago
nice airconditioner
telecasterbear 7 months ago
Ha ha! At least he came - that in itself is a miracle! I opted for self-install to avoid all this and walla - I'm now on phone call #4 to await so-called overnight delivery for the third time, hoping this time, to actually receive a modem.....
rosecityremona 7 months ago
Still waiting....ordered service on June 22nd....this is July 9. Got my modem but it won't initialize. They've lied to me numerous times, entertained themselves by putting me on hold repeatedly until I give up or by transferring me to closed departments despite my protests. They promised this morning to have a tech here in 60 minutes, now they tell me the order was for sometime today....yet another lie. Always an 'I'm sorry", but never anything to fix the problem.
rosecityremona 6 months ago
well right now usa got some bad connections with internet face it guys theres too many who live in the usa too many assholes there lol really no fucking joke here dont matter wut company u got(sometimes) cuz u guys are too many and BOOOOM next thing u know 1,000,000,000,000 u break the recooorrd yaay we gonna be sooo over popluated one day :)
dumass1985 7 months ago
i hate comcast
eggypadua 7 months ago
Comcast really does suck more now than ever. I have had them for 20 years in FL and they are now just ripping people off like never before, the problem is that if you are in an area that doesn't have other options, you are basically stuck with them. If you try to cut one service, they raise the price of the others, so you can't win until someone like AT&T is in all of their markets.
gymowner123 7 months ago
That is in fact a Comcast Technician. Khaki bottoms and a variety or Comcast collared shirt and tshirts make up the Comcast uniform.
whatsmydamnusername 7 months ago
Comcast doesn't even treat their employees well, lolololl
RunaroundStar 7 months ago 2
FOXY BROWN "job"
...."nigga wanna lay up on my couch watchin' cable, hands all in his pants feet all up on my table..."
hahhahaaaaaahhaaa
watershed44 7 months ago
@irishcatgod
lol thats funny
beezyjbaby 7 months ago
Epic AC unit
Wendschlag 7 months ago
this dude got fired and he was prob on hold for over an hour forced to listen classical music that makes u wanna sleep
schofield00 7 months ago
This has been flagged as spam show
hahaha what a joke
hkyman27 7 months ago
posting this video helps nothing
NwGKenny 7 months ago
is it really a comcast tech?
cableinstallers 7 months ago
FUCK YO COUCH NIGGA !
krystaltaker 7 months ago
I did that one time. I had to sit on the phone and wait for a slow ass reciever to download and me and my trainer fell to sleep on the customers couch. Being a cable installer is a shit job. I decided to go back to school. The cable and satellite industry is nothing but a hole in the road job tell you get a real job. Anyone who wants to be a cable man needs to take a second career choice because its not a clean or great paying job also the customers are some of the most hardest if not impossible
egn83b 7 months ago
This guy may not be a "concrap" technician but a contractor that is hired by concrap. They do not have to adhere to the same dress and ID standards as a tech actually employed by Concrap.
It was said that during the internet vote for "worst company in america" that comcrap brass told their employees to put in "good" votes for the company. What a schlock operation.
watershed44 7 months ago
@watershed44 yes they do have to wear the uniform.
StarGeminiZ 7 months ago
Fuck you comcast!
tudiablita12 8 months ago
This doesn't look legit at all, however I am not defending Comcast because they are one of the biggest piece of shit companies around.
CamusTheDark 8 months ago
Comcast is over priced and scummy. During Hurricane Wilma, South Floridians were without power/cable/water for almost 2 months. Comcast fucking charged customers for those two months.
Few days later, there were legions of Dish/Direct TV fans all over the place replacing Comcast.
Those sorry bastards had the NERVE to send apology letters and these piss-ass coupons to 'Come Back'.
Ha!
frigidchick 8 months ago
poor guy, he suffers just as much as you do
dreamspacelion 8 months ago
hilarious i woulda given the guy a beer
94twiki 8 months ago
shaquille oneil? you should have been graced by his presence alone.
Nomneenja 8 months ago
Verizon FIOS ALL THE WAY!!! COMCAST U SUCK FIOS RULES
DeStory1001 8 months ago
Comcast is a great service once you get it to work. Expect to spend a million hours trying to get your service to be reliable. It took us about 2 years until our service finally stayed on like it was supposed to. Before that, we had network outages, like, every 5 to 10 minutes.
viewtifuldee 8 months ago
Jenkem kills
topsy420 8 months ago
what he say when he got up?
thecellmate 8 months ago
Video must see!......Toll Brothers....Go to Youtube......Looking For Schmucks
hbloch1 8 months ago
i wish i had comcast but all they have out here is direct or dish i have direct
romeodiscos 8 months ago
@romeodiscos Dude, I have Comcast. But im just saying, if you want it, think again.
LuigiandYoshiROCK1 8 months ago
Time Warner Cable all the way!
NextNate03 9 months ago
@NextNate03 no my friend Time Warner = NWO illumanti bullshit good day
100PercentTHCfilms 8 months ago
hahah
heramb2100 9 months ago
It may not be but the customer service still sucks. I love the cable but when it goes down, I dread making that phone call.
divinexjanice 9 months ago
Comcast sucks, I've had soo many issues with them
af1iRockNIKES 9 months ago 22
@af1iRockNIKES Probably where you live, I have no issues with them.
Lethalxjtlx1396 7 months ago
@af1iRockNIKES Now it's gotten better, don't go with clear they are 20000x worse.
SergeantNugget 6 months ago
lol even if this is staged, Comcast still sucks xD
MaroonStorm 9 months ago
This has been flagged as spam show
They hire people who have no business in the work force because the company gets tax credits (WOTC= work opportunity tax credit) for hiring people who come from all kinds of dubious backgrounds. That's why they suck.
GINGERALER 9 months ago
Comment removed
GINGERALER 9 months ago
its not the technician's fault. comcast just sucks nuts overall.
dpbertable 9 months ago
I hate the comcastic butt pirates.
rbolo29 9 months ago
I work for Comcast. xD That's not a tech. But funny shit to think about.
VizardKusa 9 months ago
Having been a Comcast QC supervisor, I can tell you this isn't a Tech. For starters Techs aren't allowed to wear short, whether they are contractors or in house. Secondly Techs have at least 4 numbers to try to get a hold of the office or dispatch so his wait might be 30 minutes at the most, if he was taking a payment he could wait an hour to validate a credit card or a checking or savings account & routing number. The problem here is a one way filter that needs to be removed from in a wall
Coffeeforevah 9 months ago
@Coffeeforevah Secondly, I just solved your problem so when they show up again have then either find the old filter or run a new cable to the first 2 way splitter then bypassing a bad filter hidden in a wall. Secondly at the access point where they hook you up there might be an old filter or a bad tap port. There, now you know what to tell them when they come out again . That will be $50, I will take Paypal
Coffeeforevah 9 months ago
Lol i don't know what comcast is. Do they have it is Australia?
TheCoHCaster 9 months ago
04-07 comcast did not have the worst customer satisfaction rating of any company in the us. there fore everything else you say is invalid and most likely lies as well
drstenso 9 months ago
u should have give him a head...
paki2thebon3s 9 months ago