Professional Carpet Cleaning Tips : Selling Carpet Cleaning Services

[TheElmirable]

nothing to see.

[kyleakapj]

sanitizers doesn't kill 99.99% bacteria...disinfectants do...sanitizers brings the bacteria to the safe level...it's really a deodorizer doesn't kill bacteria in your carpet...it gets rid of the food source of the odor causing bacteria and the bacterial dies off then...

[Aerotechcarpetgod]

Actually carpetrepair guy, ph balancing is only 1 technique for spot removal...you can just suspend,emulsify and extract. You can also can re-solubulize (like using a protease to remove a protein stain, or a solvent to remove tar), you can also use an oxidizer or reducing agent to render the dye invisible to the human eye. (you either add or remove an oxygen molecule)...

[Aerotechcarpetgod]

If you need further training in spotting, I recommend either taking an advance spotting course, or buying Jeff Cross's spotting training manual thru the CMI.

[Aerotechcarpetgod]

FYI not only am I a Master Textile cleaner thru the IICRC, but I also hold the Master Fire & Smoke Restorer, and the Master Water Restorer classifications... along with having won the 2009 Spotmaster Championship (3rd Cermak to win that by the way...) and have 32+ years in the cleaning, repair, restoration, and oriental rug cleaning field.

[carpetrepair]

@Aerotechcarpetgod

That's great that you are certified and you seem to know what you are talking about.

I was just defending the guy in the video for commenting on carpet cleaning and removing stains with spotters.

[carpetrepair]

@Aerotechcarpetgod

In my city I was voted the Ottawa's best carpet cleaner by local television viewers and I thought that was funny because I mostly do carpet repairs and 20% of my business is carpet cleaning.

[carpetrepair]

@Aerotechcarpetgod

I dropped my certifications in CCT, CRT, WRT, I also took the spot cleaning course and to tell you the truth I have not done anything different that I hadn't been doing for the past 34 years in the floor coverings field in which I am proficient in all types of vinyls, ceramics and my main field now that I'm an old guy is carpet repair and restorative cleaning.

[Aerotechcarpetgod]

34 years and you do not understand simple spotting procedures? That's nothing to brag about!

I'm not saying the course makes you an expert... but if you've taken the courses and still do not understand th basic's you need to either re-take the classes or mentor under someone who learned and applied the techniques.

[carpetrepair]

@Aerotechcarpetgod

Oh, I know my practices

I was on local television voted the city's best by local television viewers for my high quality cleaning and spot removal practices and not only was I certified like you taking a day and a half course for the knowledge but I'm actually qualified and that is where the difference's stand my friend.

Slamming people like the fella demonstrating his services and offering advice doesn't serve any purpose. He's done a good job don't you think?

[Aerotechcarpetgod]

In response to your post...In addition to being the spotmaster champion, I was voted carpet cleaner of the year by a panel of my peers in 2009(mostly master cleaners themselves) .

If you had taken any of the advance courses you would find requirements of 32 to 40 hours with prerequesites being the basic courses you attended.

How do you, with a few expired certs claim to "actually qualified", while I , who am in the top 300 or so in the world am not?

I never slammed the guy doing the video...

[carpetrepair]

@Aerotechcarpetgod

You know, I'm not a certified Carpet Repair Specialist because I refuse to take the one and a half day course for the certificate.

I now have 35 years experience specializing in this field and can teach this stuff from an actual skill level (apprenticeship at least one year) and I have actually supplied the power stretcher to the course itself for the instructor.

What's your point?

You are telling me an expired certification means that you have lost your 35 years experience?

[Aerotechman]

@carpetrepair

The class itself is not the point... continuing education is! So you apprenticed over 30 years ago and think all your techniques are cutting edge? Do you really think nothing in the repair industry has changed in 35 years?

What does loaning a stretcher for a class qualify you for? If you never used a kool glide electromagnetic iron, does that mean it no longer exists?

Your reaching for an argument 7 months old... if you really want to discuss this call 888-566-1119 after 7pm

[carpetrepair]

@Aerotechman Did you take the RRT "Carpet Repair" course since it's part of the continuing education process you speak about?

Did it help you become a better "Carpet Repair & Re-install Specialist"

I ask customers all the time.... "who would you prefer to clean your computer?"

"A janitor or a computer pro"

Likewise..."Who would you like to clean your carpets?"..........

I'll be glad to call so long as you stop flaming!

We shall see!

[Aerotechman]

@carpetrepair: It will take a few post's but here we go...

Carpet Cleaning Technician - CCT Carpet Maintenance - CMT Upholstery & Fabric cleaning Technician - UFT Journeyman Textile Cleaner - JTC, Water Damage Restoration – WRT,Carpet Repair & Re-Install Specialist - RRT, Journeyman Water Restorer - JWR, Color Repair Specialist - CRT, Fire & Smoke Restoration - FSR, Odor Control Technician - OCT, Journeyman Fire & Smoke Restorer - JFSR, Applied Structural Drying – ASD,

[Aerotechman]

Applied Microbial Remediation Technician – AMRT, Health & Safety Technician - HST, MASTER FIRE & SMOKE RESTORER - MSR, MASTER WATER RESTORER - MWR, MASTER TEXTILE CLEANER – MTC

I am Certified in Water Damage Restoration and Fire & Smoke Damage Restoration, by the National Institute of Fire Restoration a division of the Association of Specialists in Cleaning and Restoration.(ASCR)

[Aerotechman]

I have received extensive training thru RestorX - in Flood, Fire, Crime Scene Clean-up, Duct Cleaning, and Electronics Salvage. In addition, I have attended classes in Advance spot & stain removal, Leather cleaning, Oriental rug cleaning, as well as completing the Successful Subrogation training course for insurance. I am also a proud Strategies for Success alumni.

[Aerotechman]

Today, I not only personally do cleaning and restoration every day, but I am also involved in a mentoring program to help train other cleaners in the more advance aspects of cleaning and restoration.

I was voted 2009 Carpet Cleaner of the Year, I Won the 2009 Spotmaster Championship

[Aerotechman]

This is a brief list of what I've done... it does not include guest speaking engagements, moderation on different bulletin boards, of a multitude of things I do on a daily basis for a start... So you see I actually live this every day, thats why I'm so passionate about it.

[Aerotechman]

And just by coincidence, when I attended the RRT course, it was the first class to feature the KoolGlide or Sinch seaming iron, which I'm sure you are aware uses microwave technology to seam from the top, which not only makes for nicer seams, and is completely removable, but makes cookie cutter type repairs in 18 seconds.

[carpetrepair]

@Aerotechman Ouch! Doing repairs, careful don't bite off more than you can chew!

I've invited Mike Holmes "Holmes on Homes" to come to a few jobs that I am fixing one is carpet cleaning costing another $500, a patch job on a sisal type berber very dense weave costing another $450 (I recommend you never touch unless you know what you are doing.) and a whole upstairs that was screwed up by carpet cleaners, they did not it stretched properly adding more of a mess and another $1,200.00 to the job!

[carpetrepair]

@carpetrepair these screw-ups were created by people that did not know what they were doing!

I'm sure you are very good at what you do, you stay educated which is important. But to say education alone is going to make the "craftsman" does not make sense.

I believe "detail" is key to anything. Having a good eye for detail, a knack for being artistic with your hands taking the time and care to learn on job with the best and be the best and have a hard work ethic is what customer wants.

[Aerotechman]

@carpetrepair

Ever have your carpet professionally Hot Water Extracted (steam cleaning)?

I flush over 2 gallons per minute thru our high flow & high recovery wands, and am still able to leave the carpet dry to the touch when I leave your home. Something almost unheard of unless you use a low moisture system. I do understand attention to detail and quality work, and am unlike most of my peers.

[Aerotechman]

@carpetrepair

I do re stretches using a power stretcher all the time to fix so called "professional" installation jobs where they ONLY used a knee kicker on the whole house.

But what do you expect when I can get a whole house of carpet installed for 39.00 -99.00... There are hacks in both our professions!

[carpetrepair]

@Aerotechman These guys are not professionals. No way! The carpet re-stretching industry is growing at a rampant pace and what is going on is that these so called installers are not "apprenticing and therefore no mentorship.

The carpets are supposed to be power stretched with the advent of "plastic" backings which are stiff when new and give too much with elasticity when being walked on.

I find the way of the "craftsman' has fallen to quick and below average and lowest bidder contractors.

[Aerotechman]

@carpetrepair Here in Atlanta they need power stretchers, and to understand the proper gully size so the carpet stays on the tackless... there are hacks everywhere!

I couldn't agree more on the mentoring, of lowest bidder mentality.

[carpetrepair]

@Aerotechman You don't need a power stretcher on every job, most installers don't understand how to stretch and more importantly to stretch a certain way.

If you have a hallway as well as bedrooms to do, Install the hallway first and extend the stretching from the doorway seam to the opposite end in the bedroom.

It's a slower process but it does a better job on seams. Heavier backings need power stretching, lighter backings you have to use your judgement. What is your stretching technique like?

[Aerotechman]

@carpetrepair

I do not install new carpet, but rather either do a re-install after water damage, or a stretch where needed. I use a power stretcher on almost every job for these applications. I believe in the 8 position stretch endorsed by the Carpet & Rug Institute for many situations, but there are times that is is either overkill, or not practical, because I am relaying existing carpet.

[carpetrepair]

@Aerotechman

Don't listen to everything the CRI tells you. They say that you have to use seam sealer on both sides of a seam that is to be glued down prior to putting the seam together. OKAY! You can tell they haven't practiced that system except on a sample piece of carpet maybe, but a 50' foot seam or even a 100' foot seam (shaking my head) of 12 foot goods.

Also when re-installing do the central area first and the stretch outwards from your seams and then do whatever it is that you do!

[Aerotechman]

@carpetrepair

Don't worry, I rely on manufacturers specifications before everything but common sense...the same with the CRI... those are more general guide lines or good common practice, but not the answer for everything. I prefer using a hot knife wherever feasible to seal edges... faster and better too!

[Aerotechman]

@carpetrepair There is a difference between " flaming" and being a highly qualified and certified professional who finds errors and tries to correct them. I never knew that passion for your profession was a flaw until you...

[carpetrepair]

@Aerotechcarpetgod

I guess when I saw the RRT course being offered "Carpet Repair" course I was already qualified and to stand next to someone that takes a certification course for one day and that makes them skilled at even the most basics after a day and a half of theory with very little pratice, I just don't buy into that.

[carpetrepair]

@Aerotechcarpetgod

I apprenticed one full year before I even became a Carpet Repair Specialist being trained by a European fella and still learning back then and there a lot of tricky jobs out there let me tell ya!

[carpetrepair]

@Aerotechcarpetgod

I'm actually trying focus right now on odor control if you have any tips, would be appreciated. I find there are a ton of products out there but you have be careful not too promise the world to your customers when it comes to pet urine contamination. I find removing the pad is the best way and treat the backing and clean on both sides of the carpet however that's not always practical for the average lay person.

[carpetrepair]

@Aerotechcarpetgod

anyways that's what I'm researching for now a good quality recommend for my customers so that they don't have pay a professional big bucks for a simple pet accident.

Cheers,

Thanks for the feedback, it helps everybody

[Aerotechcarpetgod]

spotters remove spots & spills, not stains.

A stain by definition has altered the dye site and is not correctable with a spotter.

[carpetrepair]

@Aerotechcarpetgod

Wrong! You have to test the stain first for ph whether it is alkaline or acidic and then use the proper 'spotting' procedure.

Dye sites in the carpet fibers may have a permanent stain depending on the stained area. Most stains can be released by the spot removal kit that any professional will have in their business of carpet cleaning.

[Aerotechcarpetgod]

FYI ph balancing will remove some spots, but will not remove a "stain".

See my posts above for further information.

Please feel free to call me if you need further information, or help with your spotting.

[gosammy44]

Privately labeled their own spot cleaner? $100 says it's the same I "privately labeled", meaning I paid someone to put my label on it.

Sanitizer? What a joke.

[ahlsolutions]

Thanks for sharing!

[livingstrong2]

lol this guy is a joke

[vhzxb]

You dont know what you are talken about