Good Customer Service

[LadeOnline]

It all starts with management, most managers at retail stores for example are ass to the employees, so by not being friendly with your own employees your already creating a poor environment for your employees. Most company's don't realize that it starts with the management team. You can't just tell your employees oh be kind be friendly, and you as a manager are not kind and friendly to your own employees. I see it every day , you need a strong foundation to build a house.

[createthelifeclub]

@LadeOnline

I LOVE your comment - it's SO True. You might enjoy this video where I interview a business owner who believes like you - it starts at the top - it starts with him creating a happy place to work, and modeling choosing your attitude - Type "Mark Crutcher On Customer Service" into the youtube search bar and it should come up (can't seem to post this with a link.

Thanks for your comment!

Cheering you on, Kerrie

[NoNotALaughingMatter]

elocution lessons m'dear.

Take some because you are chewing-up your words and you are hard to understand.

.

Speak properly.

[createthelifeclub]

@NoNotALaughingMatter

Hi I filmed this for kerrie and she does speak clearly but the camera microphone seemed to slur peoples voices on every video I took on it. I have since brought a new camera and her voice is now clear.

Have a great day.

Lyndon

[NoNotALaughingMatter]

@createthelifeclub Great !

[phila7169]

So true, I love good customer service.

[9422win]

This is so true. A smile goes a long way to making people feel great about the service you are giving them.

[navworld78]

Top advice Kez, I totally agree with the words proceeding out of your mouth........sweet stuff!!