Xperia™ arc S - Pictures and videos

[GroozeroDj]

what internet speed using 3G?

[pixemar]

is there a front camera?

[sonyericssonsupport]

@pixemar No, this phone doesn't have a front camera. -Josh

[TheDisturbed0ne1]

Got it yesterday, and I'm super happy with it! :) Thx for creating this phone, it's pretty much perfect for me! :D

[sonyericssonsupport]

@TheDisturbed0ne1 Glad you like it that much! Hope you enjoy it a lot :-) -Josh

[9Richi9mechs9]

is it possible to install apps on the external micro sd?

[sonyericssonsupport]

@9Richi9mechs9 Yes it is possible to move the apps to the SD once they are installed on the phone. To do this go Menu>Settings>Applications>Man­age applications>Find and select the app to be moved>Move to SD. One thing you need to know is that not every app support the option to be moved to the SD. -Josh

[v4mp1reX3]

im so ansious to get mine this week *.* love it !!!

[sonyericssonsupport]

@v4mp1reX3 Hope you really get it soon :) -Josh

[v4mp1reX3]

@sonyericssonsupport yeah, i hope so ^^ cheers mate ;)

[98barbwire]

Sir can u pls help me on what to do when i accidentally deleted the shortcut icon of the message beside the menu button? Pls

[sonyericssonsupport]

@98barbwire A quick way to do it is add tap and hold on the bar next to the menu button and select the option "Add shortcut" or you could add the icon from the app menu and drag it to the bar where it was. -Josh

[98barbwire]

sir is there a camera infront of the phone bcoz i used skype to skpye conversation with my wife most of the time. Can u pls help me on what to do if it has a camera infornt of the phone. Thanks

[TheDzenie]

Sony Ericsson is the smartest mobile manufacturer in the world. it understands what comes in the users mind while using integrated functions in the phone. Am proud to be stuck up with SE since my beginning in mobile phone.

fahadzain. ARC

[11asdasda]

what means "dual core"?

[sonyericssonsupport]

@11asdasda Basically "Dual core" technology refers to two individual microprocessors on a single die cast chip. This is essentially two computer processing units (CPUs) in one. -Josh

[MKhater91]

Hi Guys ... i've been order new Xperia Arc S from amazon.com and it's lt18a , then i did some search in the internet ... i found there is another one it's lt18i ... so the question is is the lt18a can work with any GSM carrier in the world ... like the lt18i ?! 

[sonyericssonsupport]

@MKhater91 The difference between those two would be the 3G frequencies. So depending on where you live either the "a" or the "i" phone might not be 3G compatible with your phone service provider. -Josh

[MKhater91]

@sonyericssonsupport i'm living in US , but im going to Kingdom of Jordan in (the middle east) to visit . so the Sim card that i used to use it in Jordan is GSM 1800 ... so i just wanna make sure i can use the Phone over there ... BTW the Phone is Unlocked and this the link for it :

[MKhater91]

sorry the link can't be post here ...

in the Technical Details of the phone they say

Networks: UMTS/HSPA 800/850/1900/2100 GSM/GPRS/EDGE 850/900/1800/1900.

thnx alot for ur time Josh

[sonyericssonsupport]

@MKhater91 As for the GSM network any of the two variant models will work anywhere, since you live in the US I'd suggest to go for the "a" version which is the one intended to be used in the US. However you might not get 3G internet access when you go to Kingdom of Jordan but you would definitely get internet even if a lower speed than 3G. -Josh

[MKhater91]

@sonyericssonsupport Thanks alot Josh ... your the Best Technical Support I've ever deal with :)

[sonyericssonsupport]

@MKhater91 You are welcome! And thank you very much for the comment :-) -Josh

[KukYezha]

okay man, thanks for your time ;)

[sonyericssonsupport]

@KukYezha You are welcome :) -Josh

[KukYezha]

hmm. Josh, why is my camera kinda pixely, i cant say what i mean. but it doesnt look like HD video - my friend has an arc, but not s and his video filming is better than mine, its crystal clearr, but mines kinda foggy :/

[sonyericssonsupport]

@KukYezha Have you tried different video resolutions on your phone? Is it the same with in both low light and in normal/good light environment. -Josh

[KukYezha]

@sonyericssonsupport PIease,PIease, pIease teII me how to do that, cuz im pIanning to take my phone to warranty becouse of that. i i kinda bought this phone just for the exceIent camera.

and one more question, does the exmor r has tobe turned on somehow? becouse i cant get a exceIent picture on Iow Iight conditions. - thanks.

[sonyericssonsupport]

@KukYezha The Exmor R™ is always on, and from what you say It sounds to me as if the camera of your phone is not working as it should. You should have the same quality of both pictures and videos as your friend's Arc. Try to clean the camera lens of your phone and if that doesn't help I'd suggest running the Repair Phone option on PC Companion to confirm if this is a software problem on your phone. -Josh

[KukYezha]

@sonyericssonsupport i have aIready done aII of it. nothing heIped.

shouId i take it to warranty?

[sonyericssonsupport]

@KukYezha Since nothing else worked I'd say yes, if possible bring the phone to your local Sony Ericsson service center for a possible repair option. -Josh

[joyo02]

i wanna ask. why my Arc S picture pretty ugly? I mean the colour looks like 16bit. not so pretty colour. Sorry for bad English. Hope you will answer.

[sonyericssonsupport]

@joyo02 Are you taking the pictures in 8MP resolution. Once you get in camera mode on the second icon on the top left corner, make sure it says 8M and then try again. -Josh

[joyo02]

@sonyericssonsupport i mean not camera photo quality but the quality of pictures inside the phone pretty ugly.. also if i take a picture using camera both 6MP & 8MP the size of the photo always less than 1MB.. is it normal?

[sonyericssonsupport]

@joyo02 Is the quality of the pictures of both taken with the camera or any other picture that you transferred to the phone the same? And yes that is the normal size of the pictures for this phone. -Josh

[joyo02]

@sonyericssonsupport thanks for the size info. yup for both pictures taken with camera and from others as well.its like 16bit color for any picture and background including the wallpaper. just want to know is it only me or this Arc S?

[sonyericssonsupport]

@joyo02 It must be your arc, I'm using one right now and I'm not facing that problem. I'd suggest the Repair Phone option on PC Companion to confirm if this is a software related problem. -Josh

[wakaweli1991]

@sonyericssonsupport When you move some object fast and taking a shoot,would camera take a perfect shoot of the object like SE c905(great focus) do ,no mather how fast you move your hand when you taking a photo of it would it be perfect? c905 can do it apsolutly

[pianistq8]

thanks

[DJThaBeazt]

Soon it's my birthday, and I'm pretty sure I'm getting this phone! I can't wait! BTW very good video, good information ;)

[Slade951]

I want to set a picture as a wall paper but its always bigger in the screen or only partially shown. What can I do to make it fit to screen or at least mini size it so the whole pic is shown?

[sonyericssonsupport]

@Slade951 There are certain apps on the market that will allow you to set a whole picture as a wallpaper without the need to crop the picture. Try downloading one of those and I'm sure it will do what you are looking for. -Josh

[Jenglotto]

This is a very thorough help video. Good job! Very informative.



[sonyericssonsupport]

@Jenglotto Thanks for the nice words! And really glad that it does help :-) -Josh

[angeldemon00]

Is this phone available to T-Mobile? I've looked on their website and only saw the Equinox.

[sonyericssonsupport]

@angeldemon00 No, this phone is not available through T-Mobile. -Josh

[TheJfburn]

Why i can't connect my xperia arc to PC.When Arc connect to pc.. this pop up MPT failed.. can u help ?

[sonyericssonsupport]

@TheJfburn Try installing the PC Companion from the Sony Ericsson website, it will install the necessary drivers for your PC to recognize your phone. -Josh

[UniversalDesigning]

@sonyericssonsupport Thank you

[MrPokerJesus]

brilliant phone but could have been much better if it was a dual core processor with a gig of ram

[UniversalDesigning]

@MrPokerJesus True , but this device is already cheap for what it does already

[duwwi1978]

Hi can you tell me if we have a supplier here in Malta for Sony Ericsson? Thank you

[sonyericssonsupport]

@duwwi1978 We don't have market specific information here. Try to contact your local Sony Ericsson office to confirm if there is a supplier available in your area. -Josh

[BeboBest111]

That's Awesome My mum is gonna buy me this phone soon there are so many new model but i love this phone it is very attractive and kind of sexy lol :)

[RapidAscension]

@BeboBest111 I'd do it >_>

[BeboBest111]

@RapidAscension so what?

[RapidAscension]

@BeboBest111 getting one for my Bday, pure white, man its gonna be sweet. iphone 4s failed to meet my outstanding expectations of being differnt than than year old thing they ALREADY RELEASED..Viva la Sony!

[BeboBest111]

@RapidAscension you are so lucky do send me the unboxing i would to watch best of luck hope you get it soon lucky man or girl :)

[sonyericssonsupport]

@BeboBest111 Thanks for the comment :) -Josh

[BeboBest111]

@sonyericssonsupport it is a worthy video and mobile anytime i just love this phone hope that my mum will buy it soon i am so eager to hold it and have it <3

[sufy1000]

Thanks!