I am very pleased to see these kinds of tutorials made available. This is exactly the kind of resource the users need in lieu of actual customer service interaction.
I thought you said we would be able to keep our reviews if one of the duplicate listings was deleted?
I recently had a duplicate listing that I had no clue how it was created. I did as you said to do in the video. I clicked on report a problem, etc.... About 2 weeks later I received a call from a Google rep from India. She said she was going to delete one of the listings and that I WOULD NOT be able to keep my reviews. She said there was no way to do that.
How often should this process happen and how quickly will reported duplicate or incorrect listings be resolved? In New Zealand, the latter seems to take months.
I am very pleased to see these kinds of tutorials made available. This is exactly the kind of resource the users need in lieu of actual customer service interaction.
speedtigger 7 months ago
Hi Joel,
I thought you said we would be able to keep our reviews if one of the duplicate listings was deleted?
I recently had a duplicate listing that I had no clue how it was created. I did as you said to do in the video. I clicked on report a problem, etc.... About 2 weeks later I received a call from a Google rep from India. She said she was going to delete one of the listings and that I WOULD NOT be able to keep my reviews. She said there was no way to do that.
Nathanksmith1 8 months ago
Also, if I have two duplicate listings which one do you delete? The one with all the reviews or the one with all of the correct info?
Nathanksmith1 8 months ago
Hi Joel, I changed my address recently and now it appears that my google places page spit into 2 different pages.
One has the new address (1300 Guadalupe St.) and 1 old review dated in 2009
The other has the old address (3755 Capital) and the remaining 33 reviews.
When I log-in I do not see any of my old info or reviews however they still exist.
How do I fix this?
Nathanksmith1 8 months ago
How often should this process happen and how quickly will reported duplicate or incorrect listings be resolved? In New Zealand, the latter seems to take months.
AlternateInstinct 1 year ago
Thank you
Darkonomist 1 year ago
In fact I have been trying to merge 2 listings once a week. I followed exact instructions that is explained in here, no change what so ever.
musicwiz123 1 year ago