Recently I cancelled my service, by chat, had a trnscrpt sent to me, & even got a confirmation #. Today I checked my bank records & found that Elink had deducted $76! I called India & a rep said he'd refund the $, but had no explanation as to why the improper charge had happened. This is the 2nd time Elink has done this; a yr ago, when I set up srvce, they tacked on some additional service and charged me for it. I can't believe that 2 bogus charges in 1 year are accidents. Stay away from Elink!