I bought an 06 Mustang and I couldn't make more than 20 miles from the dealership! The car broke down on the highway with no electricity, with a flat tire and no spare! in Other word, the car wasn't checked for safety before I left.
They don't take the car back.
I haven't paid anything yet, cancelled the payment and took out all my money. What is going to happen to me?
this happened 3 days ago. I don't have a social security number btw, does it help?
Unfortunately, this happens a lot, where the car breaks down just after you buy it. But you can end up in trouble if you cancel the payment and keep the car. It's a good idea to get legal advice about how to handle this properly and protect yourself. The National Association of Consumer Advocates has info on their website about how to find an experienced auto fraud attorney who may be willing to help you get this straightened out. Best wishes with getting this resolved.
He should have some lemons painted all over the car. Have it neatly lettered in large letters telling everyone where he bought it . Park it close to the dealer, drive around near the dealer. People will ask him about it and then he can tell them. Don't say anything negative on the car. I bet in a few weeks thet will be more than happy to buy it back!
Sun Toyota in New Port Richey is just about as bad they sold me a extended warranty for $1200.00 and when it came time to horner it in the fine print there was a 40k mile clause and it had 41k when I bought it.
I got a car from Dubois Motors in Groveland Florida. It was a turquoise-ish Galant ES from 2003. According to car fax (after we purchased it), it has been totaled three times, and in serious accidents 8 times. They didn't warn us of this, and even let us see a carfax paper that has been edited.
@Xboxlivemgear Dear Consumer: Looks like a scam. If they won't give you a refund, you can consult an attorney who specializes in auto fraud cases there in FL and at least find out what your rights are. Many dealers traffic in rebuilt wrecks, and they'll keep getting away with it unless folks like you stand up to them. Time to go to battle stations! The National Association of Consumer Advocates has a website for finding pro-consumer legal help. Best wishes for getting a much safer car. :-)
That is FRAUD and YOU should Report them to your Local DMV (Department of Motor Vehicles) ASAP, although it's been 6 Months ago when we as Dealer's Sell Pre Owned they have to be Safety and Smog Checked there are Guidlines to this and your DMV
@Xboxlivemgear Yes the DMV FRAUD Division is Very Very Harsh, I work at a Large Dealer (Toyota) my Son went out without telling me then bought a Murano at what I call the mom an pop Lots Sled Lots, well the Dude won't fix stuff and then to Top it Off he had it advertised on the Web for $10950.00 and Sold it to him for $11950.00 and add GAP Insurance but didn't give him the Paperwork for it so basically he just swallowed it making an extra Profit of $1500.00!
4 years today 02/16/2007. Arbitration and the Courts failed. No access to justice. Mossy Toyota still refuses to do the right thing insisting on sticking me with an unsafe and unusable rusted out flood car.
Buyer beware......what he did wrong was not having it checked out before he signed the contract. I bought a car from a used car dealership, but I insisted that my (reputable) garage inspect it first (at my expense). That way, I knew if it was worth buying or not. The 75 bucks I spent was well worth the peace of mind it gave me. And yes, I bought it, at $800 under Blue Book value
It's wrong to blame the car buyer, who should be able to rely on what a licensed dealer says about the condition of the car. But you're right that the smartest thing to do is to insist on getting your own inspection BEFORE you agree to anything. That's because dealers often lie. However, not having it inspected beforehand does NOT excuse the dealer from being obligated to tell the truth.
Better yet, don't buy from a dealer at all. Why pay extra and still get ripped off?
@carconsumers They do lie. The dealer I bought my car from sold it to me with two tyres with skid marks down to the wire, a bad battery, no jack or tools. Then they didn't fix the door properly either. I got a mechanical check done before I bought it. I got another mechanical check after I bought it. The guy also was like "Oh my man out the back will take care of the cambelt." He then wrote "cam belt check" on the conditions of sale. Car dealers are sharks.
@carconsumers why would they lie and rip people off? that's like the dumbest thing they can do, now everyone knows not to trust that dealership again. any business that rips people off and is dishonest will be on my blacklist permanently.
ok lets keep one thing in mind here EVERY car rattles but that does NOT give you the right to call Ford the problem. its toyotas fault for buying the car and their fault for selling it. but the buyer is in deep crap if he bought the car, i purchased a Crown Victoria and the day after i bought it the power ignition coils all went out. that was a $1,200 repair and had the dealer not wanted my next car a toyota they could would and should have said "sorry we cant help you."
As a mechanic of 7 years the common things to look for would be to check the balancing shaft and also motor mounts haha that will take up the issue of the nightmare vibrator lol
Car was inspected by a leading industry expert with decades of investigative experience and deemed it was once submerged. You can see additional information at mossyscrewedme com. The car was only driven about a month then stored. It has been registered non- operable and has not been used since.
Today is 1,380 days or 3 years, 9 months, 11 days since Mossy Toyota sold me a previously submerged flood car and refuses to do anything about it. Never buy a car from a dealer that needs to hide behind an arbitration clause!
Here's the deal: the payments were over $146 per month, and the total sales price, including a service contract and other add-ons, was over $10,683. Jon has paid all that in full, while the car has been sitting unused for years-- because it was unsafe to drive.
@carconsumers Why would you take delivery of a car that is shaking like that? Why bother with the test drive at all if you are going to just dismiss the problems?
At age 18 I went to look at a truck, drove it, and swore I heard/felt something odd with the engine. I really wanted the truck, but knew better. How is this guy that oblivious to take delivery of a car that clearly had problems? Let them try to fix it then test drive it again. Due diligence was not taken by consumer.
It is definitely BS that they screwed the guy, but I couldn't help but LOL when I paused it at 3:03 to see the monthly payment of $55.XX... just take it to the scrap yard and chock it up as a lesson learned if that's all the payment is each month...
I had 2 Ford Escorts from the 90's I bought both new and they both shook and vibrated like crazy. The Ford Dealer just put their hands up in the air and did nothing for me either. Sorry you are having so much trouble.
Yes, like millions of other car buyers, he bought a used car from a dealer he thought was reputable -- only to find that once he signed, it became an absolute nightmare. The car had been traded in by another consumer.
Mossy is HORRIBLE! I bought from them. I have caught them charging me for work they never completed on more than one occasion. The first time was a minor oil change, the second it was electrical sensors that made my car completely shut down while I was driving. Also, they will delete service records, so if you try to lodge a complaint against them and prove their wrongdoing, you had BETTER make sure that you have kept EVERYTHING!! Trust me, I had it happen. I will NEVER buy from them AGAIN.
@lollopandgoran Yes -- Jon's attorney was talking about how the arbitration process is rigged against consumers. It's a trap. Even if the dealer violates the law, you get stuck without being able to defend yourself in court and have the law applied.
@kadihummer Jon's attorney' has been doing everything he can to try to get him a fair hearing, but -- his hands are tied by the forced arbitration. Meanwhile, Jon has had the car in storage for years, since he learned that it's unsafe to drive. Doesn't want to risk hurting somebody.
@fautorwithbounds12 That's why consumers should go to VIN checking services themselves instead of accepting the report from the dealership. It's an absurd thought to me to get a carfax from a used car dealership. They could just redact any part of the document with a common word processor or image editor.
my sisters friend has the same car and it does the same thing. when driving its feels and drives nice but when stopped it starts to shake uncontrollably. i think it may be a car defect but if the experts say it has been underwater and thats the cause well then go with that cause im no expert!
Wow, Mossy must be a Nationwide chain. They had a Mossy Oldsmobile for years in the Houston area.
The more national a car showroom is, the chances you will get less service. Pure and simple, each showroom is in competition with the next and returns hurt their bottom lines.
The dealer had Auto Check in the car... That was clean. After the fact I got Carfax, that only showed a rear end accident and not flood damage. That Carfax policy wouldn't have applied.
You can't fix a Katrina style FLOOD CAR. And how dare a prominent upstanding dealership as portrayed on TV stick it to their customer.. Good real good.
No clue... It purrs like a kitten in neutral or when it was being driven. Only at a stop sign or signal in gear does it do that. I don't know much about cars so I don't know the exact cause.
It's an Absolute shame that Mossy allowed this to happen. How about them doing the right thing. I deserved better and I deserve my money back as well as an apology.
@JonsPerz for real... someone needs to do something about whats goiing on in this country before something bad happens. people are going to start rebelling against the government and sooner or later were going to have another war amongst ourselves. jons im terribly sorry to hear about what happened to you and what they did is completely wrong. you deserve more than a apology my friend.
Clarification -- The dealer sold the car to Jon Perz for about $8000 plus he got an extended service contract and financing, etc for a total of about $12,000. Which he has now paid in full, in order to preserve his good credit.
Historical footnote --
Dealers got themselves a special exemption from arbitration, from Congress. They promised in writing then that they wouldn't oppose restoring the same Constitutional rights to consumers. But -- surprise! They lied.
The dealer sold the car to Jon Perz for $12,000. Hardly the price anyone would expect to pay for a junker. But -- as the expert who inspected it found, it's so unsafe he hardly even got to drive it. He did the responsible thing by storing it and keeping it off the road -- and keeping someone else from getting stuck with it.
Unfortunately, Carfax's database is full of holes and many car buyers are lulled into a false sense of security when the dealer tells them the "Carfax was clean."
@TheGreatBender Yes, that's what they claim -- but -- many consumers are very disillusioned with Carfax. Its data is full of holes. And the "guarantee" has a lot of loopholes. There's an informative report posted at Consumer Affairs.com that sheds light on how Carfax really operates. Look on their site for "Carfax: Not Always All the Facts" by Lisa Wade McCormick.
Just because the car has some rust does not mean it was in a flood. If it had been a flood vehicle it would not have a clean car fax. It just looks like a vehicle that may have come from a northern state where they get moisture, that is normal rust. I did not wee any reference to what was wrong with the vehicle.
should have bought a new one I guess or perhaps an extended warranty or maybe read the contracts before signing them or agree to pay much higher prices to cover frivolous lawsuits because you can't take care of yourself like an adult. you have several choices that are not mentioned in this piece. hmmmm big bad car dealer against poor little old me. haven't heard that one before.
Even if I wad aware of all the fine print in the 10,000 or more contract and even knew what the hell mandatory arbitration was and the specified arbitration called AAA and NAF. No consumer would suspect they are in the pocket of the business. The consumer win/loss statistics are alarming. In fact NAF got busted for hearing arbitration cases, siding with the business then owning and running the collection agency. Collusion. They no longer take many consumer cases.
Never needed a cooling off period. In fact my spouse returned 3 days later to sign the title of my trade in. All I wanted was the "idler" adjusted. That never happened.
I am not advocating dishonest salespeople, but if you're going to make a big purchase and you don't educate yourself on it and read the fine print, it's your fault. No matter how many regulations are created to "manage" and "prevent" bad things from happening, there will ALWAYS be a way for you to get screwed if you go through every major purchase deaf, dumb, and blind.
Take it to an independent mechanic before you buy. Read the fine print before you buy. It's that simple.
well its a late 90's model ford escort it couldn't have cost more than 4 grand and i hope he didn't pay more than that lol. But since this guy bought a car that "shook raddled and rolled" on the test drive, he prolly paid an outrageous fee for it. Like the age old saying theirs a sucker born every minute and look we just watched one.
A snob and biased. Ford has exceded Toyota/Honda in quality. But old perceptions die hard. Even back in the 90s the Escort was a tough little car, lasting 150K, 200K, 300k miles. Nothing fancy or pretentious....it got the job done.
Can we stay on topic? The same dealership wanted to soak Jon for $6000 on repairs for his Toyota T100 (that also had a broken tie-rod recall.....that Toyota dragged their feet on).
To each his own I guess. I think they are fun (at least with a stick shift) yet practical. In this economy some people have had to reevaluate the need for ostentatiousness. POS? I reserve that for cars like Yugo or Daewoo, but even then they might have their fans. (?)
You are coming across as a snob with those comments.
Does it matter if it's an Escort Zx2 or a Jaguar? It's the principal and the treatment Jon has recieved.
Actually, no. In Edmunds it gets good used car owner reviews. 7.8 (out of 10) for a 1999 ZX2. When a car is submerged in water it should be totaled. There are too many electrical and mechanical problems that can result. Any dealer, after Katrina, was aware of flood damaged cars making the rounds all across the country.
The problem isn't the car's design or age or any inherent problem, it's the dealership that sold a damaged vehicle.
Mandatory arbitration clauses allow for dealers to get away with this nonsense. This was not some corner lot no name dealer but part of Mossy Automotive Group. Over a dozen dealerships in several states. They were my go to for service for many years. Shame on these folks. The Aribitration Fairness Act HR 1020 is in committee and with it's passage creeps like this won't be getting away with murder anymore. I hope my story can help.
I used to work for nissan, and there are some abominations that roll through..we just have to sell them, sorry guys. Just get a little more car savvy before you buy.
I've added two new hash tags to Twitter #epicket and #dailyepicket for electronic picketing.
In the past a consumer would have to take the time and energy to stand out in front of a business that wronged them holding up signs. Now in the digital age consumers can picket from their own home or potable device and reach thousands.
I'm the unfortunate consumer...while I have never assumed the dealership knowingly "pawned stared" this flood car off on me, they failed as a prominent and upstanding business as portrayed on television and the outstanding service provided to me over the course of years. They failed at what was promised promised at the sale. They FAILED after discovery. Why? Because they do do not have to care whatsoever when there is a mandatory arbitration clause. TURN AND BURN I'm sure!
It has been a long time since I have smelled a car to determine if it is Kosher or not. And as we have learned over the past several years, sometimes corporations are not all that honest. Why are you so angry? Are you affiliated with a car dealership? No...I'm sure you are just a concerned citizen. Then again...I doubt that very much. Perch and rotate!
I had the exact same situation happen where they refused to fix something about the car that was obviously covered up during inspection, and they assured me not to take it to my mechanic. After paying 2000+ for insurance and warranty, surprisingly nothing that was wrong was covered. They have terrible business practices,
I had the exact same situation happen where they refused to fix something about the car that was obviously covered up during inspection, and they assured me not to take it to my mechanic. After paying 2000+ for insurance and warranty, surprisingly nothing that was wrong was covered. They have terrible business practices,
Yikes! Why didn't they just take the car back? Typical case of corporate bullying. I'll think twice next time I need to sign a contract to purchase a car!
I don't have the time to stand out in front of Mossy Toyota with a sign every evening and on weekends protesting. The internet is my platform for protesting. Sharing my story with others and in addition drawing attention to the Arbitration Fairness Act HR: 1020 that needs to be passed so other consumers do not get the shaft from business practices like these.
Mossy Toyota had three choices if they actually cared about customer satisfaction:
1) Fix the "idler" or vibration as promised (discovery of it being a flood car and previously rear ended would have remained unknown).
2) Exchange the vehicle for another at no additional charge.
3) Refund my money and take the car back.
They chose to do none of those and not give me the time of day. Even after their discovery of it being a flood car they still did nothing and demanded arbitration to this day.
Having bought my last new car at Mossy Nissan, I found this interesting. I guess they just don't mind losing the business. I won't buy there again. I hope they spent Jon's money wisely...They will surely lose much more than they made.
This is a bad rep for Carfax now, they didn't have a clue that a vehicle was SUBMERGED....
CanadianTechHelps 1 month ago
I bought an 06 Mustang and I couldn't make more than 20 miles from the dealership! The car broke down on the highway with no electricity, with a flat tire and no spare! in Other word, the car wasn't checked for safety before I left.
They don't take the car back.
I haven't paid anything yet, cancelled the payment and took out all my money. What is going to happen to me?
this happened 3 days ago. I don't have a social security number btw, does it help?
Thank you
middeleastmusician 4 months ago
test
carconsumers 4 months ago
Unfortunately, this happens a lot, where the car breaks down just after you buy it. But you can end up in trouble if you cancel the payment and keep the car. It's a good idea to get legal advice about how to handle this properly and protect yourself. The National Association of Consumer Advocates has info on their website about how to find an experienced auto fraud attorney who may be willing to help you get this straightened out. Best wishes with getting this resolved.
carconsumers 4 months ago
thank you carconsumers!!! you save my money!!!
pixer 8 months ago
He should have some lemons painted all over the car. Have it neatly lettered in large letters telling everyone where he bought it . Park it close to the dealer, drive around near the dealer. People will ask him about it and then he can tell them. Don't say anything negative on the car. I bet in a few weeks thet will be more than happy to buy it back!
compukenny 11 months ago
Sun Toyota in New Port Richey is just about as bad they sold me a extended warranty for $1200.00 and when it came time to horner it in the fine print there was a 40k mile clause and it had 41k when I bought it.
forbearsake 11 months ago
I got a car from Dubois Motors in Groveland Florida. It was a turquoise-ish Galant ES from 2003. According to car fax (after we purchased it), it has been totaled three times, and in serious accidents 8 times. They didn't warn us of this, and even let us see a carfax paper that has been edited.
Xboxlivemgear 1 year ago
@Xboxlivemgear Dear Consumer: Looks like a scam. If they won't give you a refund, you can consult an attorney who specializes in auto fraud cases there in FL and at least find out what your rights are. Many dealers traffic in rebuilt wrecks, and they'll keep getting away with it unless folks like you stand up to them. Time to go to battle stations! The National Association of Consumer Advocates has a website for finding pro-consumer legal help. Best wishes for getting a much safer car. :-)
carconsumers 1 year ago
That is FRAUD and YOU should Report them to your Local DMV (Department of Motor Vehicles) ASAP, although it's been 6 Months ago when we as Dealer's Sell Pre Owned they have to be Safety and Smog Checked there are Guidlines to this and your DMV
FULLTOY2 5 months ago
@FULLTOY2
DMV's do stuff like that?
Xboxlivemgear 5 months ago
@Xboxlivemgear Yes the DMV FRAUD Division is Very Very Harsh, I work at a Large Dealer (Toyota) my Son went out without telling me then bought a Murano at what I call the mom an pop Lots Sled Lots, well the Dude won't fix stuff and then to Top it Off he had it advertised on the Web for $10950.00 and Sold it to him for $11950.00 and add GAP Insurance but didn't give him the Paperwork for it so basically he just swallowed it making an extra Profit of $1500.00!
FULLTOY2 5 months ago
4 years today 02/16/2007. Arbitration and the Courts failed. No access to justice. Mossy Toyota still refuses to do the right thing insisting on sticking me with an unsafe and unusable rusted out flood car.
JonsPerz 1 year ago
If I were him....I said if!!!
I'd get some yellow paint to paint like a lemon write a few chosen words on the side of the car! I bought this car here & I'm still walking.
It takes backbone I think the guys got it ,he just needs to get MAD enough.
Burn me for 1000's for dollars see I'd be at that stealer ship plus drive that car where ever I could.
So sorry for ya dude!!!
leerider52 1 year ago
Buyer beware......what he did wrong was not having it checked out before he signed the contract. I bought a car from a used car dealership, but I insisted that my (reputable) garage inspect it first (at my expense). That way, I knew if it was worth buying or not. The 75 bucks I spent was well worth the peace of mind it gave me. And yes, I bought it, at $800 under Blue Book value
LTurbide 1 year ago
It's wrong to blame the car buyer, who should be able to rely on what a licensed dealer says about the condition of the car. But you're right that the smartest thing to do is to insist on getting your own inspection BEFORE you agree to anything. That's because dealers often lie. However, not having it inspected beforehand does NOT excuse the dealer from being obligated to tell the truth.
Better yet, don't buy from a dealer at all. Why pay extra and still get ripped off?
carconsumers 1 year ago
@carconsumers They do lie. The dealer I bought my car from sold it to me with two tyres with skid marks down to the wire, a bad battery, no jack or tools. Then they didn't fix the door properly either. I got a mechanical check done before I bought it. I got another mechanical check after I bought it. The guy also was like "Oh my man out the back will take care of the cambelt." He then wrote "cam belt check" on the conditions of sale. Car dealers are sharks.
cdoggay 1 year ago
@carconsumers why would they lie and rip people off? that's like the dumbest thing they can do, now everyone knows not to trust that dealership again. any business that rips people off and is dishonest will be on my blacklist permanently.
Xytos 1 year ago
ok lets keep one thing in mind here EVERY car rattles but that does NOT give you the right to call Ford the problem. its toyotas fault for buying the car and their fault for selling it. but the buyer is in deep crap if he bought the car, i purchased a Crown Victoria and the day after i bought it the power ignition coils all went out. that was a $1,200 repair and had the dealer not wanted my next car a toyota they could would and should have said "sorry we cant help you."
wheelman1991 1 year ago
As a mechanic of 7 years the common things to look for would be to check the balancing shaft and also motor mounts haha that will take up the issue of the nightmare vibrator lol
09r6rick 1 year ago
my guess is that the vibration is caused from one of the cylinder not firing, which was probably damaged from the car being submerged? LOL
Ninja1058 1 year ago
Car was inspected by a leading industry expert with decades of investigative experience and deemed it was once submerged. You can see additional information at mossyscrewedme com. The car was only driven about a month then stored. It has been registered non- operable and has not been used since.
JonsPerz 1 year ago
I also would like to know how this car passed calif smog running like this.
mr1nutwonder 1 year ago
Today is 1,380 days or 3 years, 9 months, 11 days since Mossy Toyota sold me a previously submerged flood car and refuses to do anything about it. Never buy a car from a dealer that needs to hide behind an arbitration clause!
JonsPerz 1 year ago
Here's the deal: the payments were over $146 per month, and the total sales price, including a service contract and other add-ons, was over $10,683. Jon has paid all that in full, while the car has been sitting unused for years-- because it was unsafe to drive.
carconsumers 1 year ago
@carconsumers Why would you take delivery of a car that is shaking like that? Why bother with the test drive at all if you are going to just dismiss the problems?
At age 18 I went to look at a truck, drove it, and swore I heard/felt something odd with the engine. I really wanted the truck, but knew better. How is this guy that oblivious to take delivery of a car that clearly had problems? Let them try to fix it then test drive it again. Due diligence was not taken by consumer.
fastaslightning1 1 year ago
@carconsumers as in the movie Christine " if you sold him that pos you should be a shamed of yourself"
mizix2001 1 year ago
It is definitely BS that they screwed the guy, but I couldn't help but LOL when I paused it at 3:03 to see the monthly payment of $55.XX... just take it to the scrap yard and chock it up as a lesson learned if that's all the payment is each month...
95riosnake 1 year ago
I had 2 Ford Escorts from the 90's I bought both new and they both shook and vibrated like crazy. The Ford Dealer just put their hands up in the air and did nothing for me either. Sorry you are having so much trouble.
greenninja2003 1 year ago
I'm confused, he went to a Toyota dealer and bought a Ford?
mikebarneynissan 1 year ago
@mikebarneynissan
Yes, like millions of other car buyers, he bought a used car from a dealer he thought was reputable -- only to find that once he signed, it became an absolute nightmare. The car had been traded in by another consumer.
carconsumers 1 year ago
Mossy is HORRIBLE! I bought from them. I have caught them charging me for work they never completed on more than one occasion. The first time was a minor oil change, the second it was electrical sensors that made my car completely shut down while I was driving. Also, they will delete service records, so if you try to lodge a complaint against them and prove their wrongdoing, you had BETTER make sure that you have kept EVERYTHING!! Trust me, I had it happen. I will NEVER buy from them AGAIN.
Drhall411 1 year ago 4
Update: 10/01/10 Day 1,324
Today the Superior Court Judge rejected Mossy's motion to dismiss and offered no other resolve. No day in court, no arbitration, no nothing.
JonsPerz 1 year ago
Consumers take the loss, it's that way with our entire system. But thanks for trying to fight the good fight.
noobelvlnoobe 1 year ago 24
Horrible story
luggypalmer 1 year ago
your own attorney is saying you have a snowball's chance in hell.
lollopandgoran 1 year ago
@lollopandgoran Yes -- Jon's attorney was talking about how the arbitration process is rigged against consumers. It's a trap. Even if the dealer violates the law, you get stuck without being able to defend yourself in court and have the law applied.
carconsumers 1 year ago
You have a facebook thing going on with this people sharing your situation?
hygre605hygre 1 year ago
still in arbitration?
lenifywithlenify79 1 year ago
Man, this has been going on for 3 years
phialwithphial949 1 year ago
@kadihummer Jon's attorney' has been doing everything he can to try to get him a fair hearing, but -- his hands are tied by the forced arbitration. Meanwhile, Jon has had the car in storage for years, since he learned that it's unsafe to drive. Doesn't want to risk hurting somebody.
carconsumers 1 year ago
The clean car fax can be manipulated.
fautorwithbounds12 1 year ago
@fautorwithbounds12 That's why consumers should go to VIN checking services themselves instead of accepting the report from the dealership. It's an absurd thought to me to get a carfax from a used car dealership. They could just redact any part of the document with a common word processor or image editor.
1lapmagic 1 year ago
Really? Wow.
repasteviltymbal 1 year ago
Shake Rattle and Roll!
stouplvlstoup852 1 year ago
Lemon City that should be their name.
cancanandsty 1 year ago
Damn that's a jankity old car
praam629ratan695 1 year ago
Looks like 2 of the 114k people who watched this video actually work at Mossy.
Wolfesscythe117 1 year ago 17
@Wolfesscythe117 The Mossy guys are laughing it out loud watching the cruelty of this guy.
prmass1 11 months ago
my sisters friend has the same car and it does the same thing. when driving its feels and drives nice but when stopped it starts to shake uncontrollably. i think it may be a car defect but if the experts say it has been underwater and thats the cause well then go with that cause im no expert!
ryon292 1 year ago
Wow, Mossy must be a Nationwide chain. They had a Mossy Oldsmobile for years in the Houston area.
The more national a car showroom is, the chances you will get less service. Pure and simple, each showroom is in competition with the next and returns hurt their bottom lines.
marciaj720 1 year ago
And welcome to the world of car dealer beware. Sell cars you can actually "stand by" and not "take a stand" for garbage vehicles.
JonsPerz 1 year ago
Welcome to the world of the "Car Salesmen"...
triBuck76 1 year ago
The dealer had Auto Check in the car... That was clean. After the fact I got Carfax, that only showed a rear end accident and not flood damage. That Carfax policy wouldn't have applied.
JonsPerz 1 year ago
@JonsPerz carfax is only as good as the information that is reported to it
jeremydb77 3 months ago
You can't fix a Katrina style FLOOD CAR. And how dare a prominent upstanding dealership as portrayed on TV stick it to their customer.. Good real good.
JonsPerz 1 year ago
HELLOO
SINCE THE CARFAX DIDN'T TELL THE TRUTH. CANT THEY BUY IT BACK LIKE THEY PROMISE IN THEIR GUARANTEE.
ablooddiamond 1 year ago
the fact that he brought the car without any common sense. If that was me I would wait until the dealer fixes the car before I pay for it.
DO THIS: DRIVE THAT CAR TO THE DEALERSHIP AND WITH A LARGE SIGN ON HE SIDE OF THE CAR THATS SAYS " I BOUGHT THIS CAR AT MOSSYS DEALERSHIP "
weirdvideosdude 1 year ago 2
No clue... It purrs like a kitten in neutral or when it was being driven. Only at a stop sign or signal in gear does it do that. I don't know much about cars so I don't know the exact cause.
JonsPerz 1 year ago
whats the actual problem thats making it vibrate like that?
slipsonic 1 year ago
A highly accredited expert in the industry with decades of experience with out a doubt knows it had been once submerged in fresh water, not ocean.
JonsPerz 1 year ago
wow it just pisses me off waching it
FREAKENBENLARSON 1 year ago
It's an Absolute shame that Mossy allowed this to happen. How about them doing the right thing. I deserved better and I deserve my money back as well as an apology.
JonsPerz 1 year ago
@JonsPerz for real... someone needs to do something about whats goiing on in this country before something bad happens. people are going to start rebelling against the government and sooner or later were going to have another war amongst ourselves. jons im terribly sorry to hear about what happened to you and what they did is completely wrong. you deserve more than a apology my friend.
LukeGeeeezy 1 year ago
Clarification -- The dealer sold the car to Jon Perz for about $8000 plus he got an extended service contract and financing, etc for a total of about $12,000. Which he has now paid in full, in order to preserve his good credit.
Historical footnote --
Dealers got themselves a special exemption from arbitration, from Congress. They promised in writing then that they wouldn't oppose restoring the same Constitutional rights to consumers. But -- surprise! They lied.
carconsumers 1 year ago 2
The dealer sold the car to Jon Perz for $12,000. Hardly the price anyone would expect to pay for a junker. But -- as the expert who inspected it found, it's so unsafe he hardly even got to drive it. He did the responsible thing by storing it and keeping it off the road -- and keeping someone else from getting stuck with it.
Unfortunately, Carfax's database is full of holes and many car buyers are lulled into a false sense of security when the dealer tells them the "Carfax was clean."
carconsumers 1 year ago 4
@carconsumers Doesn't Carfax have a buyback guarantee? At least that is what they claim
TheGreatBender 1 year ago 2
@TheGreatBender Yes, that's what they claim -- but -- many consumers are very disillusioned with Carfax. Its data is full of holes. And the "guarantee" has a lot of loopholes. There's an informative report posted at Consumer Affairs.com that sheds light on how Carfax really operates. Look on their site for "Carfax: Not Always All the Facts" by Lisa Wade McCormick.
carconsumers 1 year ago
See mossyscrewedme com
JonsPerz 1 year ago
Just because the car has some rust does not mean it was in a flood. If it had been a flood vehicle it would not have a clean car fax. It just looks like a vehicle that may have come from a northern state where they get moisture, that is normal rust. I did not wee any reference to what was wrong with the vehicle.
1949get 1 year ago
@epicket
JonsPerz 1 year ago
@jonperz
JonsPerz 1 year ago
I have a yelp review as well as a thread in talk San Diego
JonsPerz 1 year ago
Pure BS, Mossy needs to close up shop!!!!!
clepe10clepe10 1 year ago
Going nowhere? Whadya mean? Nothing happening on this? What's verdict?
mamaandait987 1 year ago
junkyard blues :(
bogle112bogle 1 year ago
Will find you on Twitter Jon
patten279patten 1 year ago
Is this car dealer on yelp? Has that been explored?
hag503hag 1 year ago
Came with warranty, bought extended... Did not cover Katrina Style Flood Cars.
JonsPerz 1 year ago
should have bought a new one I guess or perhaps an extended warranty or maybe read the contracts before signing them or agree to pay much higher prices to cover frivolous lawsuits because you can't take care of yourself like an adult. you have several choices that are not mentioned in this piece. hmmmm big bad car dealer against poor little old me. haven't heard that one before.
MrRobw68 1 year ago
Why would you buy a car that rattles to begin with? You don't need a salesman to tell you.. that's a pretty big deal.
mhiggins1287 1 year ago
Even if I wad aware of all the fine print in the 10,000 or more contract and even knew what the hell mandatory arbitration was and the specified arbitration called AAA and NAF. No consumer would suspect they are in the pocket of the business. The consumer win/loss statistics are alarming. In fact NAF got busted for hearing arbitration cases, siding with the business then owning and running the collection agency. Collusion. They no longer take many consumer cases.
JonsPerz 1 year ago
Never needed a cooling off period. In fact my spouse returned 3 days later to sign the title of my trade in. All I wanted was the "idler" adjusted. That never happened.
JonsPerz 1 year ago
I am not advocating dishonest salespeople, but if you're going to make a big purchase and you don't educate yourself on it and read the fine print, it's your fault. No matter how many regulations are created to "manage" and "prevent" bad things from happening, there will ALWAYS be a way for you to get screwed if you go through every major purchase deaf, dumb, and blind.
Take it to an independent mechanic before you buy. Read the fine print before you buy. It's that simple.
alexfsch 1 year ago
wow, $6000 in repairs same dealer?
smatchaumbry 1 year ago
How much did you pay?
hypped355hypped199 1 year ago
Yeah, easy repair, right....
sastra614sastra 1 year ago
Have been following you for a while now, pretty shocking actually.
cardsevilmenage 1 year ago
Whenever someone tells you, "Oh, it's just a simple repair," it ISN'T, otherwise they would have done it.
Seems to me like the engine is out of balance somehow or the computer is really messed up. Could be a lot of things.
FunAtSundown 1 year ago
well its a late 90's model ford escort it couldn't have cost more than 4 grand and i hope he didn't pay more than that lol. But since this guy bought a car that "shook raddled and rolled" on the test drive, he prolly paid an outrageous fee for it. Like the age old saying theirs a sucker born every minute and look we just watched one.
bordone 1 year ago
@Tdaz250
A snob and biased. Ford has exceded Toyota/Honda in quality. But old perceptions die hard. Even back in the 90s the Escort was a tough little car, lasting 150K, 200K, 300k miles. Nothing fancy or pretentious....it got the job done.
Can we stay on topic? The same dealership wanted to soak Jon for $6000 on repairs for his Toyota T100 (that also had a broken tie-rod recall.....that Toyota dragged their feet on).
timmm55 1 year ago
@Tdaz250
To each his own I guess. I think they are fun (at least with a stick shift) yet practical. In this economy some people have had to reevaluate the need for ostentatiousness. POS? I reserve that for cars like Yugo or Daewoo, but even then they might have their fans. (?)
You are coming across as a snob with those comments.
Does it matter if it's an Escort Zx2 or a Jaguar? It's the principal and the treatment Jon has recieved.
timmm55 1 year ago
@Tdaz250
Actually, no. In Edmunds it gets good used car owner reviews. 7.8 (out of 10) for a 1999 ZX2. When a car is submerged in water it should be totaled. There are too many electrical and mechanical problems that can result. Any dealer, after Katrina, was aware of flood damaged cars making the rounds all across the country.
The problem isn't the car's design or age or any inherent problem, it's the dealership that sold a damaged vehicle.
timmm55 1 year ago
Mandatory arbitration clauses allow for dealers to get away with this nonsense. This was not some corner lot no name dealer but part of Mossy Automotive Group. Over a dozen dealerships in several states. They were my go to for service for many years. Shame on these folks. The Aribitration Fairness Act HR 1020 is in committee and with it's passage creeps like this won't be getting away with murder anymore. I hope my story can help.
JonsPerz 1 year ago
I used to work for nissan, and there are some abominations that roll through..we just have to sell them, sorry guys. Just get a little more car savvy before you buy.
tietie1424 1 year ago
Scrap it!!!
eastcoastriots 1 year ago
Good luck getting your money back Jon! I hope others will see this video and stop buying vehicles from Mossy.
DAVEMC1000 1 year ago
I've added two new hash tags to Twitter #epicket and #dailyepicket for electronic picketing.
In the past a consumer would have to take the time and energy to stand out in front of a business that wronged them holding up signs. Now in the digital age consumers can picket from their own home or potable device and reach thousands.
@jonperz
JonsPerz 1 year ago
Dearest knownothing
I'm the unfortunate consumer...while I have never assumed the dealership knowingly "pawned stared" this flood car off on me, they failed as a prominent and upstanding business as portrayed on television and the outstanding service provided to me over the course of years. They failed at what was promised promised at the sale. They FAILED after discovery. Why? Because they do do not have to care whatsoever when there is a mandatory arbitration clause. TURN AND BURN I'm sure!
JonsPerz 1 year ago
knownothing2081,
It has been a long time since I have smelled a car to determine if it is Kosher or not. And as we have learned over the past several years, sometimes corporations are not all that honest. Why are you so angry? Are you affiliated with a car dealership? No...I'm sure you are just a concerned citizen. Then again...I doubt that very much. Perch and rotate!
LostHiway 1 year ago
Until my last breath... Until I'm made whole.
JonsPerz 1 year ago
GOOD FOR YOU!!!! RAKE THEM OVER THE COALS
grume30grume30 1 year ago
Going nowhere... WTF
JonsPerz 1 year ago
good
hG8rt 1 year ago
not into people gettting shafted
mopish422mopish 1 year ago
Corporate worms
yonderandyonder927 1 year ago
Sell me a huge pile of crap and hide behind a chicken shit arbitration clause. It would be a completely different story if we were heading to court!
JonsPerz 1 year ago
I just want my bloody money back for crying out loud. You'd think I was asking for a million dollars!
JonsPerz 1 year ago
I'm glad you're messing with these guys like they messed with you.
sorely493imaum 1 year ago
Hey Mossy is gonna go down like BP@@@@@@@@
XdyL78Cx 1 year ago
This is crazy ----- who gets away with this shit.
psVmlE 1 year ago
Good for you man
dusterlvlpickax359 1 year ago
Keepin' em on their toes!!!!!!
arrantevilinmost841 1 year ago
I hope you win
sqibhukm327 1 year ago
are there picketers out in front of them yet?
nhjzX32z 1 year ago
BOYCOTT!!!!!
UPnOd5C8 1 year ago
EVEERYBODY share on Facebook and we can fight this after all that's how Obama won the presidency
setto281lassie281 1 year ago
What's happening with the case?
tattoo4you2 1 year ago
What the hell is Mossy thinking
007rosexyz 1 year ago
Guy should get a refund right now.
xj1a3W 1 year ago
yea, there's no defense because of the small print
sLD5K5D 1 year ago
MOSSY WILL PAY FOR THIS CRAP
easmemphis 1 year ago
get it off your chest and get your money
noreenGolla 1 year ago
they should be SHUT DOWN!!!!
maxBergan 1 year ago
hate hearing stories like this all too common
j19z4fO 1 year ago
MOSSY TOYOTA YOU'RE GOIN DOWN
jeanieGodbee 1 year ago
i hope you're making them very nervous up in their air conditioned offices
kurtAmen 1 year ago
They should be jailed for this
kcP0vU61 1 year ago
I can't believe these morons, thanks for standing up to them
divers840divers 1 year ago
Jon you're our voice! Give em hell!
ofjU7ekz 1 year ago
those commercials are so foul
D0ObH3y 1 year ago
Give em his damn money back.
aceite551uncork232 1 year ago
Jerks, customer service is nil in this country as a whole.
spoonywithspoony 1 year ago
Critical vote on the Arbitration Fairness Act tomorrow -- tell your rep to vote yes! #finreg #cardealers #cfpa Mossy Toyota arbitration
JonsPerz 1 year ago
Nice Supreme Court ruling yesterday in favor of Corporations. Arbitrators like this one decides if there is bias involved. WTF? $&!@;!!!!
JonsPerz 1 year ago
sux. i hope they get what they deserve.
qTuzTQ 1 year ago
Make em pay for how they treat consumers.
BmrHI 1 year ago
Unfair treatment.
uncateevilsoso652 1 year ago
Jeez, the things people get away with!!!!!
metiscenter638 1 year ago
I'll share your video anywhere I can.
dartre146mishna 1 year ago
Don't take any shit.
H56de 1 year ago
Glad you're going up against them
rebuffarched210 1 year ago
These guys need to pay for this.
dartrelvlrecure709 1 year ago
Sorry you got bonkered.
totter6totter6 1 year ago
This has been flagged as spam show
I had the exact same situation happen where they refused to fix something about the car that was obviously covered up during inspection, and they assured me not to take it to my mechanic. After paying 2000+ for insurance and warranty, surprisingly nothing that was wrong was covered. They have terrible business practices,
BOYCOTT MOSSY TOYOTA!
snederik 1 year ago
I had the exact same situation happen where they refused to fix something about the car that was obviously covered up during inspection, and they assured me not to take it to my mechanic. After paying 2000+ for insurance and warranty, surprisingly nothing that was wrong was covered. They have terrible business practices,
BOYCOTT MOSSY TOYOTA!
snederik 1 year ago
Yikes! Why didn't they just take the car back? Typical case of corporate bullying. I'll think twice next time I need to sign a contract to purchase a car!
LostHiway 1 year ago
Good grief already. Do the right thing and make it right. Typical corporate America of today!
tallboynca 1 year ago
I don't have the time to stand out in front of Mossy Toyota with a sign every evening and on weekends protesting. The internet is my platform for protesting. Sharing my story with others and in addition drawing attention to the Arbitration Fairness Act HR: 1020 that needs to be passed so other consumers do not get the shaft from business practices like these.
JonsPerz 1 year ago
Mossy Toyota had three choices if they actually cared about customer satisfaction:
1) Fix the "idler" or vibration as promised (discovery of it being a flood car and previously rear ended would have remained unknown).
2) Exchange the vehicle for another at no additional charge.
3) Refund my money and take the car back.
They chose to do none of those and not give me the time of day. Even after their discovery of it being a flood car they still did nothing and demanded arbitration to this day.
JonsPerz 1 year ago
Sharing this on facebook should cut down some of their businesssssss
blowed289linn 1 year ago
Will try to spread your story around
rugosejole 1 year ago
Jeez what will they do next, steal our unborns?
wSJpFQHtV 1 year ago
checked out mossyscrewedme unreal
CSxtFH 1 year ago
CA should not let this happen
a19V8 1 year ago
So typical.
UVH6244W 1 year ago
Close these guys down!
LXevUb2Vp 1 year ago
keepin' it real mang proud of you
lolloplvlpiped 1 year ago
Mossy is Musty
rou26moping 1 year ago
You don't have to sign these thigns
h17v408 1 year ago
They'll be found accountable
mgQBV8P 1 year ago
bullshit
p7ljwiy 1 year ago
ridiculous
hukelvlhuke594 1 year ago
This guy deserves 2 new cars for this crap
archedandentree51 1 year ago
Too bad you ahve to spend your time with this. Sorry.
viands81unclog761 1 year ago
Hope the rest of your year is rockin'. You deserve a break.
SJ7iY 1 year ago
Crazy ass story, really somethin'
ar2JI8Xm 1 year ago
Wow, man.
XFYB8 1 year ago
I'm so sick of this society, no morals.
seizinandgobbet281 1 year ago
JERKS Should Hang for THIS!!!
aspandpins 1 year ago
Having bought my last new car at Mossy Nissan, I found this interesting. I guess they just don't mind losing the business. I won't buy there again. I hope they spent Jon's money wisely...They will surely lose much more than they made.
paullyc 1 year ago
Doesn't make me want to buy a car from them. Obviously dishonest dealers.
easyfame3 1 year ago