h5500 doesn't go farther than boot screen

[cafdo]

i have an rx 4540 with th same problem.

how did you do the hard reset?

any help would be appreciated.

[llewyn]

I would try flashing a rom update from the HP web site. There are a couple available

[ACDCEvan]

mine gets locked up on the start screen any ideas on how 2 fix it

[DjRuben]

hi there im having the same problem with my ipaq care to share the solution.please need my ipaq to work asap...thanks.