I will never allow a Petco Groomer to touch My Dog, I groom Her Myself, The groomers there use cage dryers and Ive seem where they killed a Dog because they left them in the dryer to long what did they do for the owner? Offer Free Grooming. They need to be shut down and the grooming left to professionals who can actually take the responsibility of handling an Animal with Love and Care.
Wow I'm sorry that happened to you... well that happens ALL the time here in my country... Ecuador, everytime I have sent my poodle-mix to the groomer asking them to NOT shave him... that's what I got... my dog shaved and not just that... also with injuries in his stomach and the last time he had a terrible cut behind the ears... but is a lost battle... they don't even know what a teddy-bear cut is... so that's why I learned to groom my dogs by myself... for my mental health and my dog's safety.
I hear ya, I want to one day open a dog grooming business, but one where we listen to what the costumer wants. Ive been horrified by some the tales of dog grooming like dogs bleeding and the owners not told, or the dog being taken down so short!!! I can't believe they charged you so much either for such a little dog! Take my advice and go to a small pet grooming place they will take the time to listen and vaule your service.
I'm a salon manager for Petco in Texas. I would like to apologise on how your complaint was handled. That is not what we strive for. It should have been handled better than that. If you were closer i'd ask you to give my salon a chance. We follow policy (including inspection of the coat at check in for matting). But to offer some advice, For a Teddy Bear cut, i have found that customers have many opinions of what a Teddy bear cut is. Some like it shorter while others think it is longer.
@apool624 I work for petsmart and I'd like to say I appreciate any groomer who feels the same as you about incidents like this. What this person says is true, a lot of people have different views of what a teddy bear cut is, same with a puppy clip, or a kennel cut. In this case it is very sad that the groomer who groomed your dog did not listen to you and ask more specific question on how you wanted your dog.
i also hate petco grooming!! i took my lahso opso breed in for grooming and they made a mess out of her!! it was not worth paying all that money by the time i got her back her ears were not even fully dried and her paws were also wet. it was just a mess all around!! i had barely dropped her off not even a couple minute after they called me back and said she was already done. THEY DONT CARE FOR PETS!! THEY RUSH TRHOUGH EVERYTHING!!
I will never allow a Petco Groomer to touch My Dog, I groom Her Myself, The groomers there use cage dryers and Ive seem where they killed a Dog because they left them in the dryer to long what did they do for the owner? Offer Free Grooming. They need to be shut down and the grooming left to professionals who can actually take the responsibility of handling an Animal with Love and Care.
KimSie13 2 months ago
OMG Petsmart doesnt even charge that for a lil yorkie!!!
macabrepisces 3 months ago
Wow I'm sorry that happened to you... well that happens ALL the time here in my country... Ecuador, everytime I have sent my poodle-mix to the groomer asking them to NOT shave him... that's what I got... my dog shaved and not just that... also with injuries in his stomach and the last time he had a terrible cut behind the ears... but is a lost battle... they don't even know what a teddy-bear cut is... so that's why I learned to groom my dogs by myself... for my mental health and my dog's safety.
campanitayamamoto 9 months ago
I hear ya, I want to one day open a dog grooming business, but one where we listen to what the costumer wants. Ive been horrified by some the tales of dog grooming like dogs bleeding and the owners not told, or the dog being taken down so short!!! I can't believe they charged you so much either for such a little dog! Take my advice and go to a small pet grooming place they will take the time to listen and vaule your service.
nikigurl08 9 months ago
I'm a salon manager for Petco in Texas. I would like to apologise on how your complaint was handled. That is not what we strive for. It should have been handled better than that. If you were closer i'd ask you to give my salon a chance. We follow policy (including inspection of the coat at check in for matting). But to offer some advice, For a Teddy Bear cut, i have found that customers have many opinions of what a Teddy bear cut is. Some like it shorter while others think it is longer.
apool624 1 year ago
@apool624 I work for petsmart and I'd like to say I appreciate any groomer who feels the same as you about incidents like this. What this person says is true, a lot of people have different views of what a teddy bear cut is, same with a puppy clip, or a kennel cut. In this case it is very sad that the groomer who groomed your dog did not listen to you and ask more specific question on how you wanted your dog.
macabrepisces 3 months ago
i also hate petco grooming!! i took my lahso opso breed in for grooming and they made a mess out of her!! it was not worth paying all that money by the time i got her back her ears were not even fully dried and her paws were also wet. it was just a mess all around!! i had barely dropped her off not even a couple minute after they called me back and said she was already done. THEY DONT CARE FOR PETS!! THEY RUSH TRHOUGH EVERYTHING!!
dont go to miraloma off pats ranch!! CA
PrtyHkGrl 1 year ago