Know Your PC Episode 13- Make Recovery Discs on HP TouchSmart PC

[Marychen91207]

Farstone@DriveClone offers backup & recovery

[Lekushg]

i got a new laptop and im making the discs, its been over 2 hours and its still on the same screen.... it says if i wanna cancel to hit cancel, no next yet, says please wait at the bottom, been at 100% for over an hour and its been there all this time. is this supposed to take this long??? what should i do???

[knowyourpc]

maybethe disc was bad. You could try ejecting it and starting over with another set of (high quality) discs. Otherwise, call HP support

[xXiiSlaNdKaaNgXx]

thanks. this really helped me out.

[xXiiSlaNdKaaNgXx]

is it also too late to make a recovery disc after you get a virus?

[knowyourpc]

I believe so, better off to recover from the factory partition

[knowyourpc]

Or, try System Restore to go back to a time before you got the virus.

[xXiiSlaNdKaaNgXx]

also, i went to "COMPUTER" but i didnt find a "factory image". theres only recovery, local disk, and cd drive?, i dont know what to do now... the closest thing to the factory image is "recovery" and it says 1.81 GB free of 10.8 GB. should i use that?

[knowyourpc]

it's a labelled a little differently on the laptop, "Recovery" would be the correct drive.

[xXiiSlaNdKaaNgXx]

if you use the disc, will it download all the programs that you installed after you bought the hp laptop onto the disc? so you wont have to reinstall them???

[knowyourpc]

no, it only copies the software that came pre-loaded, you'll have to reinstall the other stuff

[emv926]

god i am mad, i used the recovery mamager and then it told me error, and then every time i turn it on, it shows me Bootmanager is missing, what can i do?? i wan t my notebook back

[knowyourpc]

need more info, what were you using recovery manager to do? does your PC boot up into windows, or stay at the blue HP screen?

[emv926]

well it passes the hp screen but then the line in the top left corner stays there flashinf 4ever

[knowyourpc]

I'll take this conversation offline with you

[ukadmin]

Hello knowyourpc.

That was very clear and helpful.

Ive just bought a brand new hp pavillion laptop and im scared to switch it on because windows vista is all new to me.

All in all your video made me feel a little more at ease and i thankyou for that.

Happy new year.