Who is the actor in this and "The Disruptive Guest" I think it was called? The scene were the angry guy in the airport made my class crack up big time. Very funny. Much better than most of the dreck that passes for training films. These were funny enough to be a sitcom. The waitress was pure Waffle House funny.
Sorta sad that unless your in some sort of job hire most people won't get to see these.
First off....it's CUSTOMER a GUEST is someone that comes over, sleeps in your bed, and eats your food, NOT SOMEONE WHO PAYS YOU FOR SERVICES
GeronKizan 1 year ago
oooh .. she makes me randy! :-)
frankie07921 2 years ago
@frankie07921 20 bucks says she has whips and chains in the closet ^_^
RedneckYachtClubber 1 year ago
just Bcuz your a customer, it doesnt give you the right to be an a'hole, and just cuz im a csr doesnt mean i have to put up with your crap.
simple as that. csr's are not machines, treat others the way you want to be treated is my motto.
rams321 3 years ago 6
i had to watch this as part of our training in a call center ... cant say i took much from it
1Gaumer 3 years ago
Just yesterday I saw the entire video, is about an hour long and is great for training evethough is a little old. But is very realistic.
Vanessalee7 3 years ago
We're releasing an updated version of The Guest this year!
mpcfilms 3 years ago
Who is the actor in this and "The Disruptive Guest" I think it was called? The scene were the angry guy in the airport made my class crack up big time. Very funny. Much better than most of the dreck that passes for training films. These were funny enough to be a sitcom. The waitress was pure Waffle House funny.
Sorta sad that unless your in some sort of job hire most people won't get to see these.
mentalpix 3 years ago
Great demonstration! Customer service is becoming non-existent nationwide....common courtesy is no longer common.
dawnd470 4 years ago
Holy Hell!!! I saw this video at orientation and I wanted a copy!!! Absolutely hilarious!!! hahahahaha....how did you get this????
knightjedi666 4 years ago
The Guest is a great video.
Also check out "Customer Service Zone" from Engaging Training. Just google "Engaging Training"
kirklott 4 years ago
good video,, nice editing..
GuyJon57 4 years ago
Make customers feel welcome
armvermeulen 4 years ago