DONT BUY COPILOT LIVE. I spent $950 on a brand new Copilot, & I had to deactivate the key on line in order to recieve a NEW key to activate it. Alk Technologies have stuffed me around, by sending me automated replies saying they are busy & to bare with them! At $950 I dont give a fuck how busy they are! I WANT IT WORKING, & no one at ALK gives a SHIT! so i am taking my fight to every online forum i can find to warn other customers out there! DO NOT BUY COPILOT LIVE OR ANY PRODUCT FROM ALK