Added: 4 years ago
From: RonKaufman
Views: 9,536
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  • This right here is the Gold standard of Customer Service training. Mr Kauffman, you are a brilliant man.I've watched this video 50 times and it never gets old. Perhaps one day I'll have the privilege of seeing you live.

  • hey ron i love your lecture..and i think you gave one of the most intresting speech ever and you are fun to listen to. Btw it is really lights up my day cos i am study for my marketing exam tommorrow and u explain customer service quality well enought to enlighten me to write for my exam...just hope that your topic does appear in my exam tmr..btw i live in singapore too..

  • Hi Ron, I am a gr8 fan of yours ever since I entered service industry. Infact, i implement many of your ideas realtime. Would it be okay with you if I use few of your examples? or imitate few of them...

    Thanks a ton ...for being there...

    Gud luck anddddddd plz accept this as a Thankyou card for delivering exceptional service to the customer service industry......

  • amazing.

    watch a ton of customer service program from big training companies but this surpass it all.

    im a freelance trainer and will finishing my customer service module.Can I use some of your lectures and key points?I love training and I also believe that companies are losing too much profit bec of bad service.Thanks so much.More power!

  • Thanks for your note. It's people like YOU that keep me doing what I do - the speaking, traveling, writing. Whatever uplifting encouragement I bring to the world, it's people Like You who take that same spirit and, in your own ways, spread it out to so many more.

    I hope we meet each other one day. When it happens, please do come up and say "hello" to me, and remind me that YOU are the person who wrote. I will be touched to meet you then.

    Best, Ron Kaufman

  • Mr Kaufman, great stuff. Or should I say, quality stuff :)

  • It's absolutely stunning... Incredible speaker. Thanks Ron, it's inspiring me.. ^^

  • Mr Ron it is simply amazing how you can motivate someone to be better, Im a student from mexico, and right now Im taking some classes about quality service, my career is about tourism, thats how I found tour video, it is unbelieveble! unfortunetly most of my classmates don't speak english, they are learning, I was just wondering if you have your material with spanish subtitles or even in spanish language? congratulations, I will visit your page. once again amazing.

  • this is good :)

  • SIMPLY EXCELLENT

  • just one word :

    the 12 videos are excellent !!!

    I Have reviewed them several times.

  • Thanks! It's a pleasure to share these with the world of folks who are committed to superior service. Cheers! Ron

  • Tks. Ron K.

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