Added: 2 years ago
From: avtorouc
Views: 4,520
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  • I have the same problem on a Dell 2709wb.

    Same issue. They are there when Ii turn it on, if it has been turned off for a while. 3-4 lines in different colors with a few pixels in between them. Running from top to bottom on the left side of my screen,

    Event if the monitor is not connected to any source (other than electricity) the problem persists.

    My warranty is up. So would very much appreciate any advice on how to fix or minimize this issue. Like never turn it off or bash it with a hammer?

  • @koldtoftkim Unfortunately I have no idea how to fix this, it seems to be a defect of some kind. I would suggest that you double check your warranty coverage, I'm pretty sure most premium Dell monitors are 3 years.

  • I have the exact sane problem on my 2709w, stared as 1 vertical line on the right side (purple, and appeared after the monitor was off for a few minutes), then stays there when you turn it on for about 10-20 mins and finally dissappears all of a sudden (no gradual fade, just instantly gone). A month or so later it turned into 2 lines about 3 pixels apart, now its 4 lines all around the same area a few pixels apart from each other. They all dissappear at the same time after a slightly longer time

  • Same here; but with DELL 2709w. I usually run the LCD conditioning until it dissappears. The vertical line appears only on the blue component. It's located almost at the same position as this video.

  • How do you run the self test on this monitor? Thanks.

  • @kristian21 Hold the menu and plus buttons together for a few seconds, then use the plus button to switch colors.

  • @avtorouc thanks, it works. I get the vertical line on the grey, green and white colors :(

  • I have the same problem. There's a green line at the right side of the screen.

    Unfortunately I bought the monitor with only 1 year warrenty.

  • After waking up today i put on my monitor to check my e-mail and have a similar issue, although the lines on mine seem thinner. At first I thought it was my videocard since it's highly overclocked, but turning everything back to stock didn't help. On the VGA connector I have a second pc installed with a non overclocked card so i switched to that only to find out that didn't help. So it must be the monitor. After switching it off and back on again they were gone , but it has me a bit worried.

  • Also mine's a revision A02. I just checked the bill and it was bought July 21st 2009. I also noticed I have a 3 year Premium Panel exchange service Tier 3. I'm gonna hang on for a while and see if it returns, if it does I'm sending it back for a new panel. The problem is I'll probably have to get some cheap LCD to bridge the time, I depend on my PC since I work from my home and really can't afford to be without one. Then again might as well just go get an Eizo Flexscan, and sell the DELL.

  • @kmi187 they send a replacement first then you send yours back so you shouldn't have to worry about being without a monitor.

  • It will come back and get progressively worse with time.

  • Suffering from this problem at the moment, going to give them a call tomorrow! >:(

  • Got my new one today, Dell was pretty good about it all :-)

  • OMG! I have this problem too! Have you figured out how to fix the problem!? Mine only has one vertical green line but it stays there all the time, it never goes away!

  • Contacted Dell and after a bit of time on the phone I got them to RMA it.

  • Yeah, I was hoping you wouldn't say that, would have preferred to fix it myself but hey thanks for the help! Wonder if they replace it though, my warranty is possibly up, I've had the monitor over a year by now... :(

  • Warranty is 3 years on them all I believe.

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