Unfortunately, I started using SDP in version 8 and am having many problems with the service catalog and some basic problems of product design hated that I report to the support but it is not politically ManageEngine give an SLA for tickets that are opened . I love the product, I think it very good indeed and I hope for his success but I think that the versions need to be more work before released.
@mgomeslilo We are really sorry for the inconvenience, Our support will contact you immediately and look into it...
Glad you loved our product, we will work hard to bring more features and provide better service . Thanks
Arvind
manageengine 9 months ago
Unfortunately, I started using SDP in version 8 and am having many problems with the service catalog and some basic problems of product design hated that I report to the support but it is not politically ManageEngine give an SLA for tickets that are opened . I love the product, I think it very good indeed and I hope for his success but I think that the versions need to be more work before released.
mgomeslilo 9 months ago
The major new feature that has been added in V8 of ServiceDesk Plus is the Service Catalogue
Set3 Solutions - UK based ManageEngine Specialist
set3Solutions 10 months ago
I installed version8, but fail to see the difference. There are no real exciting new features.
AJ83x 1 year ago