Currys & PC World Knowhow PC repairs investigation - from Which?

[xxHelzangelxx]

All technicians in the national centre are highly skilled in their specialist area not "college students" students may work in store but this does not make them any less capable...

I think if this test was done again now you would see improvements as you did this during peak times not that this excuses what you found.

[FirebrandNIRE]

They employ college students and also guys with very limited computer knowledge, simply because PC World / Currys could not afford and would not afford to pay a highly skilled Technicians. You get what you pay for.

That's my opinion.

[ecvaldas1]

That's why I choose to work with the small businesses..

[andrewkingham]

I'm not in the slightest bit surprised by the results of this test. The entire Currys-PcWorld experience from start to finish is bloody abysmal. Their staff are so inept that they've had to resort to a PR offensive across the UK. The local Londonderry branch of Currys-PC World being possibly the worst tech shopping experience I have ever had. You really are better off just shopping online.