Added: 2 years ago
From: cedaorg
Views: 706
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  • Please call our customer service hotline again at 1-800-571-2332 and request to be transferred to the customer service supervisor. We wish to assist you in this matter and document this entire incident.

  • Sorry, that is not true about being contacted. I contacted CEDA the same day I posted my initial message. They told me I would be contacted within 72 hours. The 72 hours was up on Monday, June 21, 2010. So I called again and I was told the same thing. I will be happy to post if I am indeed contacted. Waiting...

  • Dear Mr. Hamilton:

    You are promoting weatherization but are you really doing anything? I have been on the waiting list for over a year. In feb 2010 an inspector finally came to my home and said work would be started on my home in March. It is now mid June and the inspector just keeps saying "Someone will call you next week!"

    So I'm wondering are you spending money on weatherization or spending it on making empty videos like this?

  • Thank you for bringing this to our attention. Please contact the CEDA-Weatherization Customer Service line as soon as possible at 1-800-571-2332. One of our customer service representatives will be able to assist you immediately.

  • Our policy is to respond to telephone inquiries within 24 hours. If you did not receive this, we apologize. We at CEDA-Weatherization believe in providing the highest quality service for all our clients and will work diligently to ensure you receive the assistance which you have been qualified for.

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