Added: 4 years ago
From: riesreport
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  • that voice needs to pass through a filter or tone ajuster before it reaches peoples ears. she had some good ideas however. but they were made over 3 years ago and far to late to save sears now. eddie lampert ran it into the ground because he thought wrongly he knew something about retail. he believed his own press that he was a guru when in fact he was a hedge fund manager,a bean counter. he knows noting of retail. he kept trying ideas that came into his mind to incorperate at stores that failed

  • Ries are the best their analysis

  • The lady is a liar. I bought my jeans and my car battery at Sears. I`m happy with both purchases.

  • dyslexia plagues thee.

  • @DashJohn Your killing me dude. rofl thank you

  • My God what an irritating voice ...

  • Anyone notice how she said walmart when she meant to say Kmart? 4:02

  • I've gotten dumber from watching this

  • This lady does not know what she's talking about.simply "DUM".

  • wow this lady is terrible

  • Like I tell all the car dealers: I don't sell cars, what makes you think you can do an ad?

  • Wall street aplauded that.............Walmart's stock when up 8%??????? Another thing to learn from this report is not to get your news from riesreport until they can work the bugs out of their poor reporting!

  • nobody cares :)

  • this lady sucks at reading a script

  • am i the only who thinks she sounds like she's reading a childrens book "wal-mart is the big boy of retailing"

  • One main problem at Sears is that when you go there to shop you cannot find any customer service reps.

  • Comment removed

  • dum dum woman

  • I thought you gave a very cohesive and well thought out presentation. An A+. Sears might want to heed your insight.

  • WOW, this report is dead-on-target. Soooo true, I wish they would focus on hardlines...

  • Shop at J C Penney!

  • but why would i care about what this woman thinks about fashion van dam that jacket is ugly

  • what man judges a woman's jacket??  only flamers! I dont care what that jacket looks like, I was visualizing her without it on!! JK

  • all days are sad at sears

  • @johncostigan2  i feel u brodda

  • u know maybe because wal mart sales groceries ansd sears dont that may make a difference u stupid bitch.... damn how much did wal mart pay u or did u blow the store manager...u have so many double standards u should listen to urself u dumbass cunt i hope only walmart fucks u in ur ass

  • Sears is still #1 in Multiple areas, and on the rise of even more! Can't wait til they take back the status over Wal-Mart of number Retailer. Not to mention there must have been something where Sears was #1 in the world! I love the Sears Holdings Co.

  • Everybody that works at Sears hates their jobs ... too many suckholes going to management ... at $100k a year... ass holes

  • I work at sears... I love my job.

  • Bartman reading your comments make everyone who reads them dumber you cant speak correctly or spell at all please stop commenting

    Thank you

    The rest of the world

  • i was not pay off my walmart i got family who work for sears holding. i would never buy large electrinoncs from sears or walmart because they repaire serivce sucks

  • So does your grammar.

  • walmart paid you.. do better..

  • your stupid walmart didn't pay me. i honsenty hate walmart quity of merchardise and customers serivce. i hate sears repaire serivce they do a half ass job

  • Dear Lord.

    Any detail to back up these broad claims?

  • Her voice gets on my nerves!!! It reminds me of Edith Bunker calling for Archie!

  • Someone made a comment that Sears doesn't care about you. Guess what? None of these big corps. do! They only care about the money in your wallet! Not to mention they don't care about their employees. The companys that sell stuff at "low prices" can do so because they get bad quality stuff and keep all their hard working staff underpaid. Everyone in the customer service end of a corporation like this does more than 1 job and only gets paid half of what it's actually worth.

  • What a cutie. Whats her name?

  • If you had shut up after about a minute and a half you would have been fine. After that you come off as a total kook.

  • What is funny is, my uncle is Eddy Lampert and guess what? he makes more money then you and make 23.6 Billion yearly and we are no longer with Allstate and 2nd best in retail. And are stocks been sky high since 03 so..um..yea..sorry

  • Craftsman tools are pretty good,I mean you could cut a craftsman wrench in half,and return for a replacement at any sears store.

  • Fix up your hair, bitch. You look like a damn COCKatoo.

    I too will be pissed and making You Tube videos if I was fired from Sears after blowing the entire management team for a promotion which I wasn't entitle to have in the first place.

  • virgin has virgin trains(UK) virgin atalntic virgin mobile virgin cable etc but hey are succefull what is the diference with sears

  • walmart are more dumpy than sears the problem is sears should foucs on run a store like kohls.

  • you've been paid by walmart. that,s the bottom line.

  • Sears customer service SUCKS!

  • Sears -- have had nothing but bad experiences with Sears.

    With so many other choices like Walmart, Loews, Home Depot, why bother taking chances with Sears. Sears does not care about you.

  • what happened is america is POOOOOOOR......

  • No! Were not Poor. We are dumb. We are the dumbest first world country there is.

    America is burning folks. Get out before the smoke kills you!

  • Other than for the power tools everything in Sears That I wanted I have found cheaper elsewhere and not just at Wal_mart.

  • She is right. Cut out all the softlines. I am a Sears Auto Center manager and every day I wish I could place a giant wall up in home appliances so that the store would only house our Auto Center the Home appliance and craftsman tool sections of the store..... As it stands now they worry way to much about the fine jewelry that never sells and the old woman clothes in the front of the store. While the Auto center and the other hardlines divisions are the ones who make the real money.

  • You Can't Stand For Anything If You are Selling Everything.

    True,True...............

  • I was shocked when I heard Circuit City went out of business before Sears.

  • Sears stores are usually dumpy, irrelevant affairs taking up commercial space in fashionable shopping centers. There is no one segment that Sears occupies that a competitor isn't performing better in. Better apparel can be found at JCPenney, Khols, Target and even Old Navy. Best Buy, Wal-Mart and local chains usually have better deals on appliances and electronics. Lawn and garden equipment can be had at Home Depot and Lowe's.

  • um, im not sure if you know this or not but Lands End is HUGE over seas...

    When working for sears we would get people from places like the UK buying as much Lands End stuff they could fit in a suit case, no joke. Why? because it's cheaper here than where they come from and so they load up when visiting the US so buying Lands End may not be great on the US side, but they make a TON off shore

  • It's a Department store! This video stinks! And it makes no sense!

  • What you failed to mention in this report is that WalMart sells crap. Sears at least had higher quality goods. The reason Walmart has such low prices is because their clothes, electronics and house hold items are all made in China and not made to last. If you want to buy something that is high quality the last place to go is Walmart. But Walmart has done a brilliant job marketing crap to a consumer who doesn't really know what quality is, and also to a consumer that doesn't have the big bucks.

  • Try a chromakey. That flicker off of the TV screen annoys me.

    Also, try reading your things in order...

    stocks to socks when on the screen it said socks to stocks

    walmart was passed by sears when it should have been sears was passed by walmart

  • wouldnt it be sears was passed by walmart not walmart was passed by sears ???

  • yes you are correct!

  • haha i thought that too lol

  • Two errors you made already, Its COLDWELL BANKER, also on the merger, you said that Walmarts stock went up 8 percent when you had a kmart graphic up

  • Yeah, this whole presentation sucks, the information is good though.

  • If your going to do a power point presentation, dont fucking read it! I can read on my own. I dont need you to do it for me. Tell me something other than whats on the board!!!!!

  • ive been working at sears for about a year i love my job im customer service my days are jam packed full of questions,customers,and phone calls i love how relaxed they are on there uniform and facial hair and tattoos the only thing i hate is theyll work me all damn day for only $6.65 an hour ive asked for raises but i get a no everytime ive asked to be out on the floor and they say no even though i know more than the floor employees do but im comftorable there and over all i have to poop

  • Hmm maybe they should have rehearsed this a few times before putting it out there? Interesting information though.

    I agree with djxsubzero, when I worked K-Mart it was the same thing. They would have 1 person covering 3/4 of the store who would get bitched out if returns weren't put away at the end of the night. Helloooo, aren't we here for customer service and if a customer needs my help I'm not going to walk away and say, Sorry, I have to put away these dishes and not help you. Jerks.

  • yall need to leave my dads store alone ok god dam

  • Sears finds ways to screw the employees over by making them do more work than what they're getting paid. I worked in electronics and they made me sell everything from tools, ac's, assembling grills, and working in the loading dock. as for the customers, sears sets up high prices which causes customers to price match for everything and waste my time answering their 20 billion questions just so they can go shop at best buy!!

  • I totally agree, djxsubzero. I worked in the Juniors department and on several occasions they tried to have me clean up throw up, diapers and crap (yes, people enjoyed crapping in the fitting rooms). I also found myself in the Jewelry, covering breaks and not making the commission as well as unloading trucks.

  • exactly! you know what i'm talking about. their whole system sucks because they try to get more than what they give, especially when it comes to respect and keeping a happy staff. the turnover rate of employees is bigger than my phone number. i'm glad i left that place. i'm never settling for less again, knowing i'm worth a lot more.

  • The information is good, but the presenter unctuous and plastic.

  • I think I'm going to sue Sears. I am a former employee. I tried to exchange a few shirts for a larger size. A computer glitch gave me a $20 credit, this transaction was approved by management. I got the heat, and they had me arrested. ARRESTED!!!!

  • Many items like the dry cleaners and other businesses ARE NOT owned by Sears but are licensed to outside companies. Sears is a mass-market retailer and they have sold a wide-range of products from the beginning.

  • I can't tell how many people came in and would say "Sears just isn't what it used to be." and leave without buying anything. It's true. The appliance department employees are amazing, they do a wonderful job selling the products, but the repair service kills it. Electronics, I'd honestly never buy anything there. Tools/L&G: They really make sure you're happy with your purchase and make sure you understand the warranty/return policy before you leave the store.

  • Every one at my old store loathed K-Mart. Not to mention all of the K-Mart employees that came into the store were incredibly rude and pretended to be better than our employees. Who HONESTLY goes to Sears for "the latest in fashion?" I don't. Sears should stick to what they know best; Tools, L&G and Appliances. I was a cashier and it was just awful. Especially when you have to work in the tool department, we're not trained to sell tools and get yelled at by customers for it.

  • A piece of her hair is standing up...

  • I worked for sears for 23 years, and finally escaped last July. Since Kmart took over the company has gone down hill fast.

  • As a Sears employee in the appliance department I can say its one of the worst places to work. All they do is find ways to screw us over. Not to mention the extended warranty, or "Protection Agreement" prices are ridiculously high.

  • Sears could freakin sell their asses off in appliances, but their repair service is a freakin DISASTER. When you cannot back up timely appliance repair and streamlined customer service to fix the mass appliances you're selling. You loss and I shop at Wal-Mart then. Check out my video on how I was spun around by Sears, their repair service SUCKS!!!

  • Excuse me? Perhaps you should pay closer attention. I never said Walmart was involved in the merger. The point is that Sears has been a brand in trouble for years. They have expanded to selling hard and soft goods. The merger with Kmart just makes things worse.

    Walmart was mentioned as an example of a brand that sells also everything but has a focus on low prices. They have succeeded b/c of that except when they have tried to go upscale which has been a disaster. Fashion ads in Vogue,foolish.

  • You are very right, I used to be head of security for a kmart in albany, new york and an old co-worker said recently they had a visit from some corporate bosses from way out in california and they made the choice to get rid of craftsman tools, diehard battery section and other brands in alot of Kmart stores on the east coast they say it is losing money. I think they made a mistake by buying them when kmart filed for chapter 11.

  • Dumbass can't tell the difference between Kmart and Walmart.. last time I checked Walmart wasn't involved in the merger. Next time you post a video.. how bout you check it out before you put it up for all America to pick apart.

  • I work for Sears, in Electronics/Vacuums so I say tis

    Appliances- GREAT! Commissioned associates have an aggressive drive to sell and its works!

    Electronics- Commission plus Hourly works, but Sears needs to focus on the big stuff, hold tight to brands like Samsung and Sony for TVs, Canon, Sony, and Kodak for Cameras, then phase out video games, phones, mp3 players, etc

    Apparel- Have very strong brands for each market.. expand structure, dockers, model after Targets and JC Pennys clothing...

  • that is fuckin true. sears sucks!!!

  • I agree with what you said about Sears business model currently.

    As others have said you have misspoken several times and even the graphics had spelling errors. Also, your coming accross as screechy.

  • At one point; right between 4:00 & 4:09; she calls KMart - Walmart.

  • Enough of this Sears Bullshit..... Let's see those titties!!!

  • You should review your video before you post it. You miss-spoke and made mistakes.

  • Genius as always. Thank you again.

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