British Telecom BT Openreach crackly line ++DON'T USE BT++

[Kutocer80]

What did the engineer tell you he did? There should be no noise on the at all and that is what is caused the drop in connection. The noise normally means there is a high resistance disconnection.which is basically a break in the copper but they are still touching giving you service. When you pick the handset up it pushes extra voltage down make the break push back and forth against each other giving the noise. AS long as you sued test socket and get noise you will not be billed.

[myozone]

@Kutocer80 They/He fixed a 'jelly bloc' 10.7 meters from the master socket. When I did a BT online test the problem was not found also the same when I phone BT and they did a test. When BT tested the line here it showed up as a 'Battery' on the line i.e. loose connection. We don't use the phone much so I feel it gives it time to re-corrode causing the bad connection again - the engineer did say it might happen again...