Great video. I disassembled the washer no problem. Got the bearings and seal out no problem. I ordered the parts from your website listed and paid for expedited shipping. Paid $90. You sent the wrong part twice. I asked for a call back and no response. My fear is that I am out $90. Why wont you respond to me?
@tsali1293 - Hi tsali1293 - sorry for the delay in responding. We discourage people from using the comments page here on the video because it is more difficult to communicate. We have set up a Google Chat group and we are on that every day. We need more details on the bearings and see sizes that you removed to determine why you have the wrong parts. Really sorry about this situation. Please don't worry about the money. We are doing this to help people, not to make a profit.
@tsali1293 here is a link to the page where you will find a link to the chat group and i am also forwarding your comments to Amy who runs the kit program: hometask.com/washerrepair.aspx
hi i ordered the bearling and seal kit from you a few days ago and received it i replaced everything but the tumbler wiggles up and down is it supposed to do that?
Great video. I disassembled the washer no problem. Got the bearings and seal out no problem. I ordered the parts from your website listed and paid for expedited shipping. Paid $90. You sent the wrong part twice. I asked for a call back and no response. My fear is that I am out $90. Why wont you respond to me?
tsali1293 3 weeks ago
@tsali1293 - Hi tsali1293 - sorry for the delay in responding. We discourage people from using the comments page here on the video because it is more difficult to communicate. We have set up a Google Chat group and we are on that every day. We need more details on the bearings and see sizes that you removed to determine why you have the wrong parts. Really sorry about this situation. Please don't worry about the money. We are doing this to help people, not to make a profit.
HomeTaskdotcom 3 weeks ago
@tsali1293 here is a link to the page where you will find a link to the chat group and i am also forwarding your comments to Amy who runs the kit program: hometask.com/washerrepair.aspx
HomeTaskdotcom 3 weeks ago
please visit this chat group for discussion about the washer repair: groups.google.com/group/washer-repair
HomeTaskdotcom 1 month ago
hi i ordered the bearling and seal kit from you a few days ago and received it i replaced everything but the tumbler wiggles up and down is it supposed to do that?
graysong8 2 months ago
Tripod ....Tripod !! I'm seasick..
ShoreScout 6 months ago
Hi so how do I order the spider and the seal from you?
hunguyenqu 7 months ago
Hello this is a great video... my question is where do you order the spider if that is broken?
steelcage39 8 months ago