Advice given by Ariens approved repair shop about buying online

[bran1har]

what did they tell you

[goBUHuskies]

You know what? If "local" authorized dealers want that local business that people like myself shop online for? Then why don't they get realistic with pricing? Never mind being a little higher, they are usually ALOT higher at a premium price. They drive themselves out of business. With the money I save shopping I can afford to replace as necessary rather then repair. Their poor business practices and slow sales are not my problem. They need to figure it out..

[goBUHuskies]

I DO buy "online" and I usually save HUNDREDS! I often get free shipping and pay no up front state sales taxes either, all making for a big difference in the cost. I just bought an Ariens Snow-Thrower on line out of state, had it delivered to my driveway and no up front tax for $400-500 less then it would have been from any "local" dealers around me (including sales tax). Thats alot of savings to be had and don't let them kid you, ANY authorized dealer would take it in for repairs.

[variableventuri]

That is true with most any product from any dealer ( small engine dealer, automobile dealer, appliances etc.) . You really can't hold it against them. They take care of the people who buy from them first. If you can find a good dealer that repairs the equipment they sell then why not buy from them. You build a relationship, support a local business and they take care of you. This was the way it use to be. People today are looking for the cheapest upfront deal and don't see the whole picture.

[OvertureProduction]

@variableventuri

agree. I've learned my lesson in two ways. 1) i understand why a repair shop would give preferred service to a client who bought directly thru them. But more importantly 2) Had I seen this mower leaking oil before I bought it, I would not have bought it.. This machine has been nothing but one problem after another, it was built cheaply, and when you see the poor craftsman ship (for example, the gasket sealant smeared all over the engine) its easy to see how poor it is.