Viking Refrigerator and Freezer do not keep food at Safe temperature

[quetzaltzzar]

We have the same model purchased in 2001. We have had the doors, ice maker, and "too warm" temperature problems. All of these are common problems. After multiple, multiple repairs, Viking is offering to let us buy a new one at a reduced cost. Ummmm.....

[sf23pair]

OMG, this is far too familiar!!! I am also waiting to hear from the Board of Viking. Our 48" version is 7 years old and we have had an insane # of problems since day 1. Yes, I know what you're thinking, why did I keep it. Well, I was naive enough to think we had most of the problems solved after a few months. I'm inspired to possibly make my own video.

[PeterTurkstra]

Viking took the 2 refrigerators back as a mechanical replacement. We now have a Sub Zero fridge; to date, the Sub Zero seems a lot better.

I wrote the Board of Directors of Viking and asked to speak with the Chairman. I received a polite phone call back offering a credit for food spoilage - which we declined. I asked for Viking to reconsider and arrange for a phone call. We are still waiting for a follow up. They have yet to arrange for a phone call with an executive ...

[capdeleu]

Viking is the joke of the Industry, especially when it comes to refrigeration!