just learn to use google and you will find out anything you want to know about a computer learn to read undo a few screws look inside and see what they are charging you 500 dollars too do... 2 plugs, insert OS DVD press enter follow directions... 1TB HDD 130 bucks
I had to chuckle. The fact that Geek Squad charges so much is highly ridiculous no doubt. But to knock certifications is just as ridiculous on your part. Yes someone can paper cert most of those exams but weeding those people out through evaluations should be easy.
On another note; I refuse to go into Best Buy and talk to anyone. I have 12 years experience as an IT, for someone to come up to me and ask me if I need any help is funny. I feel bad for people who don't have a friend in IT.
Why do people fight over who's computer is better? That 's like saying im a bigger nerd than you! Some people have a vista or an XP or a mac but everyone has a computer that works for them!
of course sales can suck too, caus ppl are like i want that and that, and dont want to listen to you, then they get home have no sound, cause they were too stupid to buy speakers, and again its all your fault. yes 90% of the time its the customer who thinks your just trying to pile shit on. the other 10% are morons that work there.
Another issue with geek squad is, even if they know what they are doing, and could fix it a better way, they are not allowed to, they gotta follow dumb protocols and trouble shoot the "best buy way" and they gotta do it their way. I wanted to work geek squad, but after seeing the shit they got to deal with from pissed off ppl, i said fuck that i'll stick to sales, caus ppl dont realize you cant fix the comp they trashed in 2 minutes.and of course its your fault they're not using antivirus.
If they just reformat the hard drive then thats the stupidest way to help someone......and I also noticed that they don't even ask for the a+ certificate as a job requirement.....xD
Calling All PC Tech's. Google is your freind. Never be afraid to ask an expert question either. You have to learn from those smarter than you to ever move forward in your field. Also research google for problems and prior fixes to similar problems.
You payed entirely to much for your external hdd. Mine costs $49.99. $90.00 isn't a bad deal for a Western Digital. I can't believe that Geek Squad is that bad. I will steer people away from them and towards me. I give free diagnosis and will make every effort to remove the virus manually before reloading. Data Backup and Restoration is a one time fee of $25.00 no matter how much data you have.
geeksquad can get a bit pricey depending on what you want done but to say they dont know what there doing is just fucking retarded! they have to know what there doing before they get hired.
@cedar234 yeah true (late reply) but the speed of the harddrive is slower compared to generally a more expensive one. So moving files around, transferring, etc takes waaay longer.
i just got an interview with geek squad the guy there told me they hire people that DONT KNOW ANYTHING about computers do to that they will learn on the way. WTF ive been working on computers for 4 years and geek squad hire people that dont know shit so there not geeks than.
@KandiAcid It's not Best Buy's fault that the MANUFACTURER doesn't provide a restore disk anymore. (And ALL Macs come with a full OS disk, BTW-Maybe you're buying the wrong computer?) They charge for THEIR making you a disk the computer manufacturer didn't provide. Complain about this to Dell, HP/Compaq, Toshiba, Acer, Asus, Sony, Gateway, IBM, Lenovo...yada, yada. ALL Windows boxes should come with a full OS disk. Don't blame Best Buy that they don't.
Here's an idea: give them some parts, make them build a computer, make them install gentoo and windows xp dual boot. That will give them research skills.
I'm 17, and fix computers independently. The nice thing about not working for a large problem is that I can do things creatively.
@codeythesilent a+ means the person has read a book and passed a test in basic computer technology. Nothing the average user couldn't learn in half the time just by reading the manual and checking out the articles on Microsoft's website.It does not imply that the person who has it is a skilled problem solver---and if they work for Geek Squad they probably aren't.
A+ means nothing? Sure, and High School means nothing either. *Insert sarcasm here* A+ is a REQUIREMENT for any respectable computer job, and is the computer nerd's computer version of High School. Still think it means nothing? Fuck you. I know I didn't waste my time taking the prep class so I can get my exam.
He says A+ doesn't mean shit because anyone can read a book. I'd reckon plenty of doctors got where they are by reading books along with many other professions. Id say if you don't know the material it damn sure is a great start.
@jjgamepro16 - Sir (or ma'am as the case may be) - The point here is that there is a difference between book knowledge (simply the ability to recite contents) and the actual ability to diagnose and resolve problems, whether medical or technological.
That said... I know plenty of people with little classroom education that can tear the heads off of people who have made being a student a profession. There's a reason that employers look for a combination of education and experience, and this is it
@troyoverton14 very well put. I was about to type a comment regarding this then i saw ur post, certifications are just a way to basically prove that your not a noob (because im lazy) i know tons of people that arnt certified in certain things but know more than people that are certified. and i would choose experience over certification anyday. rarely is anything text book
I worked for them for 3 years. Some of the techs were smart and honest, alot of them were typical salesmen trying to please management's unquenchable desire to rip the customer off. Horrible communication, incomplete and confusing documentation, inexperienced (for the most part) technicians, the list goes on.
Most computer problems can be fixed with a google search (less it's an internet problem).
I think there needs to be a computer bar, like the Florida Bar for lawyers. It's a start.
the only reason bestbuy ripoff local customers that only buy items in cash without guaranteed guic squad switches you item with a damage one like a returned item like a laptop that over heats
... nvm it's going on way too long and the 3rd paragraph that I needed to type didn't show so what I was going to say was to relate directly off that, it's all messed up now so I'll stop typing
... I was typing something but hit the refresh by accident... What I'm saying is many things can cause data corruption to the point where it won't be noticable. You won't know which .dll or file is messed up until you have to use something that needs it to be working. Uninstalling using a cleaner completely and reinstalling won't help if it's something that doesn't fall into a program. Something System32 or SystemWOW64, it's honestly faster to just...
... because I had it 1%. A lot of icons in the taskbar weren't there. I tried loading programs they wouldn't load saying something was wrong with Windows. The only way to fix was to reinstall Windows 7. I tried uninstalling, deleteing, even tried doing the same methods in safe mode nothing. There are somethings that you just cannot fix. It errored because I oced my PC and it locked. I had write-back flush caching disabled and other things to make it faster. Powering off the pc causes...
Look, I know all about Windows, I'm on Windows 7. I had a problem with either DirectX, Visual C++ 2010, or NET Framework 4.0 because 3DMark 11 wouldn't launch properly saying 3DMark 11 GUI has stopped responding. They don't know what's wrong. I tried installing the new ATI 11.1a drivers and had problems. The 11.1 had other problems said C++ 2010 failed. I used Frontline Registry Cleaner. Wow it messed up my PC so bad. I had no restore date before ...
Why would someone who has real world experience apply here, most people like "you" when you were 16 work at geek squad to get the experience to get a real job making real money.
these guys are fucking stupid. he was a support guy at BestBuy... it shows. Geek Squad isn't designed to be professional computer repair. It's just basic read-the-script troubleshooting. Sure they overcharge. But who cares? It's a business model that brings money. As long as you pay, they will exist. Take your computer to a computer shop (where they build machines, support business clients, etc) not a general electronics store.
HELP ME OUT! DID HE (THE GUY ON THE RIGHT) SAY AT 1:24 HE HOOKED UP A PC HARD DRIVE TO A LINUX COMPUTER TO RETRIEVE DATA.
I use my hacked psp and a homebrew app to idenify virus then google w/e & if possible remove from infected PC. why would i being this up? =Psp is not a windows OS so virus cant hide and...blah, blah
The A+ exam has seen a lot of changes since 2001, being a person that is working with people taking Prometric exams and working in warranty/repair I have firsthand knowledge about this. Also if management could actually weed out the incompetent pseudo computer troubleshooters in interviews I would appreciate it.
I don't agree, The A+ certification is now harder and it covers the basics you need to know and now you must retake the test every year to keep it. But where this fails for Best Buy is, they don't make it mandatory for Geek Squad employs, in fact Best Buy doesn't require any certifications, but the service they ship computers out to does. In that sense you COULD say that Best Buy's Geek Squad is not qualified to fix computers.
@mistoroboto you could not be more wrong, as someone that has the certification from a couple of years ago I get emails from CompTIA. This is a relatively new change to the A+. Don't believe me the read up about certification renewal on CompTIAs website and get your facts straight. comptia.org/certifications/listed/renewal.aspx
@johnnyroyal75 I have Comptia certs going back to 2001. Just because Comptia wants you to renew, doesn't change those who are grandfathered in so, once again, please get your facts straight. Either way, Comptia certs are a joke anyways, because any company worth its grain of salt doesn't give a shit about these pointless tests which don't actually prepare you for actual IT work. If you don't know your stuff it will show very quickly in any interview. Experience > Certifications any day.
@mistoroboto Those that are grandfathered in I did not mention that, yeah well my facts are straight and where the A+ would have any relevance would be a warranty/repair division for a laptop manufacturer and yes they don't care if you are "grandfathered in" they require you to renew. Sure that is not CompTIA's requirement, but it makes sense, also requiring certifications for that manufacturer does too.
@mistoroboto you could not be more wrong, as someone that has the certification from a couple of years ago I get emails from CompTIA. This is a relatively new change to the A+. Don't believe me the read up about certification renewal on CompTIAs website and get your facts straight. comptia.org/certifications/listed/renewal.aspx
@johnnyroyal75 Making it mandatory is stupid, if you don't know what you're doing those certifications don't do much. I've seen the updated information on them and its the same BS (on the hardware end anyways) as always. I'm well aware its change a lot in years (that's a given in this industry), but certs do not make for a competent tech. bullettotheboard makes the best point, Google, for the most part does a better job helping troubleshoot than a GS agent could.
@mistoroboto Yes I agree! But that is the company’s choice. The updated questions that I like are the situational questions that require critical thinking, a skill that is in short supply LOL. Yes certs do not make a good computer tech you are certainly right! Let's face it many want to get the A+ to work at Best Buy LOL and they really don't need it with their common line to the customer being "were going to have to ship that to the repair division". I wish more people would use google LOL
@derekjackson2008 There are 8 bits to a byte, so 5,000,000,000,000(5 terabits)/8=625,000,000,000(625gigabytes). Also, hard drive makers use base 10, but everyone else uses base 2. That means each "kilobyte" of storage is actually only 1000bytes(1*10^3), instead of 1024(1*2^10) .That brings it back up to exactly 640gigabytes(625/1000*1024), and 640 gigabyte hard drives DO exist.
geek squad ripped my mother off.. what they did was they replaced the hard drive to the brand new computer she bought for me... while i was on the phone with geek squad i said.. ok you replaced the hard drive shouldn't that be covered under the warranty... and they said they did some software work too..... so basically they wont even give u the option to easily install the operating system yourself.. they keep secrets from customers.. they are a flat out robbery.. i will be spamming this
I fix my own computers now. Every time I would take my computer to someone that claimed to know how to fix it they would just format it and I would likely lose all my stuff without them even mentioning what they planned..
Warpurlgis, you are 18 years old so please spare me the talk of how the A+ "used to be really easy". You're another little shit head moron who comes here looking at men. And no, I am not A+ certified nor do I work in GeekSquad. I am worried that comments from this idiot here in the video will make toilet trained faggots like you physically attack an employee of Geeksquad or any store. Narb? Fucking moron.
I dont believe for one second that this faggot, founder of "Digg" worked a day in BestBuy or in the GeekSquad. And no, not everyone can get A+ certified just by "reading" a book like he says. Then again, why doesn't he say anyone can read a book to become a Doctor or Nurse? He is just a ridiculous person who made his money with a silly website in which he stepped down due to low profit margins. The GS charges you an arm and a leg because 50% is retail based.
@yingdiskette The A+ Cert test used to be really really easy compared to now. Nothing is hard about troubleshooting computers. You're just some pissed Geek Squad narb.
I found out what was wrong with your computer...it's THE BLUE SCREEN OF DEATH. It's a very serious computer problem and you have to say it in all caps.
My step brother is studying to be a tech support person and he also doesn't know anything.
Geek Squad employees dont set the price. I work for Geek Squad and it is frustrating to try and help customers with over inflated prices for every service. I'm on of three actual techs at our precint that are able to fix computers. the three other agents man the counter and help on the floor as sales reps for services. What it boils down to is Best Buy used to hire rated and certified techs but at a salary that was much higher than it is now. If only they paid better
Mac is Great less issues than pc. But i worked for geek squad and everything that is said here is true. Some of the techs don't know what they are doing. I would say before you hire them They should take a test with problems setup on several pc's to see what these guys actually know. That would weed out a lot of people.
once I wiped the hard drive on my friends laptop so I could put xp on it sense he only had one gig of ram with vista and the bios didn't recognize the cd drive anymore. That's one thing that never happened to me, apparently acer makes terrible laptops.
It most certainly is geek squad and best buy's fault. They hire based on Job experience in retail, or some sort of selling level. They don't hire Technicians, they hire door to door Sales people that know how to bullshit customers, not fix computers.
This is very true...I worked at Circuit City for Firedog and our store had two techs, me and a friend of mine. He and I would be swapping mobos on laptops and fixing issues most places wouldn't touch. We got so frustrated with other technicians at other stores. We got calls all the time from other stores asking what they should do with issues and it would be simple stuff like winsock errors.
We all had to go through some Microsoft training but it was so simplistic and moronic it was useless.
@robbyrod89 Go do it, spend your money unwisely. It is your money. I prefer to take it to a friend of a friend that worked in the field and charges reasonable prices.
@T3hTroll Yeah me too! I love computers and I'm a good troubleshooter! I fix computers for my friends and family, so I'm thinking about working for geek squad! Maybe give them a better name in my town! lol
Well they're not that bad I was prank calling a geek squad until a woman answered so I was kinda like " could you come here and see the problem I have no car", yeh so when the geek squad duddet came looking for the problem she said she'd get a professional I fucking got her laid of her dumb ass.
Geek Sqaud is such a huge ripoff. My computer crashed the other day, so I took it in and had them look at it. They ran a disk check, and the hard drive failed. I asked them how much it was going to cost to fix it, and they said 70 for the diagnostic test, 50-100 depending on the cost of the new hard drive, 50 to install it, and 130 to put the operating system back on the new hard drive. I called Dell today and they're sending me a new hard drive for free and I can install it myself :)
I am a tech at GeekSquad. We no longer repair computers in our "precinct." We hook the units up on a remote desktop to India, where Slumdog Millionaire under the code name Agent Johnny Utah runs an automated virus removal. Why dont we fix computers in store? The in-store techs are too busy loading preloading adware on new pc's, before clients purchase them. We also ship units to Louisville where they are either lost or simply replaced and returned by the Pony Express.
Wow, are we talking about Tech support or actual Agent? I am actually a Technician that does work for Geek Squad and all I can say is that you guys are retarded. Restore after 20 minutes? Really? Over drivers? No you really are just ignorant. We have tools that locate and remove viruses, tools that Geek Squad Technicians have made themselves. Maybe if you actually worked behind a precinct or a repair center and around people that do repairs, not answer phones, your opinion would be different
I disagree with you guys on this point: Most people want their problem fixed fast and thorough. In certain situations your only choice is to reinstall the operating system. Like: registry hives being corrupt with no restore points or virus infected system files like the atapi.sys virus that was going around recently.
I could sit there and troubleshoot the thing all day long but I've got other customers waiting in line and I don't want the problem to come back or they're gonna be pissed.
@dustinjonesguitar we used to spend a lot of time cleaning the virus and spyware, but then I started asking customers how much is their data worth?
If they don't have anything valuable then I'll tell them it's much cheaper just to reformat and reinstall windows, plus you know there isn't going to be problems later on.
are you guys drunk? also did we really talk about why my local geek squad is no good?
also, you should itemize that estimate for 400 to replace the hd. perhaps the customer had more work to be done than meets the eye. btw i do not work for geek squad, in fact i suspect they arent very good at what they do,
Don't you hate it when they fade into a video with some douche laughing? It's like; "Why include your stupid inside joke?" I've always noticed it's like this with hipsters like this.
I didn't even notice he said Terabit haha.. I was listening with my headset on the table. Only computer illiterate people confuse byte and bit. I know it's a very common mistake but calling the capacity storage on a HDD bit is just dumb haha..
i agree i mean dude, i love spending time on something that I cant fix then learn how to. Its always going to stay with you. as an IT guy this is why its a passion for the love of what you do...id rather make my customer happy and charge them less just for the learning experience.
I had to format and re instal windows on my laptop. HP pavilion.
i installed windows xp home edition and now my built in speakers dont work and my wirless button no longer lights up and I can no longer connect wirlessly. i can only connect localy. my speakers still make like error sounds as if the system had a problem or somthing. but I cant get any noise or adio on anything, headphones dont even work. could you please help me with this? D:
I agree with most of you guys here. when I first got into fixing electronics (mostly PC's) it took alot of patience, understanding and time to get it right. NOBODY is perfect, but as long as you learn from your mistakes and realize what is wrong and how to solve it it can become a good feeling. Most people are in this for the money, we all need to survive but people seriously depend on you cause they need it up and running for there survival.
The problem with Best Buy, is that they seem to not want to hire people that actually know computers. They would NOT hire me, two different times, and I have knowledge with computers. Best Buy sucks.
Same thing here and staples they told me that "I'm not focused on sales" BUT yet they put up signs stating "tech support". They use Geeks and these cliche gimmicks to milk people. The minute you walk in and and show you have skills the manager will not want you cause they know it will be fixed, you will probably get alot or rep and the customer won't need to comeback for a while which leads them not having nobody to overcharge.
@MasterPhil175 They don't want to hire you because if you already have the knowledge and are actually capable of fixing computers with no one's help except the quick internet check for error codes, then you are basically over-qualified and would be the only one there that can actually do the job correctly. Thus you are placed into a situation where you will get frustrated very quickly and most likely quit because you are gaining nothing from it. Which would probably be true
I had a friend who was new to networking and didn't know how to set up her Apple Airport Extreme. So she went to geek squad and they told her it isn't even a router.
Sometimes it takes days of thinking about it ... and you have to stop walk away and come back to it. Also if you just reformat to start over chances are the user of the computer will just end up back in that same spot with the same problem or something similar all over again. I hate going to electronic stores and hearing people spout babble at me as if they know anything when there knowledge is just enough to sound like they do to someone that knows nothing.
Next time make a porno with each other. Be naked in the video, start making out with each other and fuck each other in the ass and take turns bending over for the camera.
I would say most of the "techs" in these stores know nothing about basic electronics and a lot of computer problems are solvable if you know electronics. The techs should be required to take a basic electronics course at a reliable tech school and that would prepare them for almost any work in computers or anything you plug in to a wall socket.
very true what those dudes say.....but sadly it isn't just about geek squad, and neither just about tech support.....in any type of customer service if employees have no ideea what they are dealing with, everything goes to shit and sadly customers are charged for the shitty service and the company's name goes down
I agree with you on that one. We have an IT company here in FL.. and it is becoming an everyday thing.. This is becoming a BS industry.. It suck for the real IT pro's.
The pretty boy with the hat belittling Geeksquad is Kevin Rose, an asshole who became rich peddling his stupid website years ago. He doesn't have any type of real certification in computer troubleshooting, and instead of offering here an alternative all he does is repeat himself and how GS reinstall the OS instead of fixing the problem. Truth is, the "problem" could take hrs to fix and will cost customers more. He knows this.
Before you get your computer fix, call Fertech Computer Repair, there number is 312-735-1788. My friend call them and got his computer Fix for $40.00 they give you what you want plus there extremely fast. everyone is saying that Fertech Computer Repair is 100 times better then Geek Squad.
My boyfriend is a "geek" he loves computers, loves working with the public and is extremely intelligent. I am proud that he has a job that he absolutely loves and takes pride in. It's rediculous one sided claims like this that put people like him, who aren't out to scam you, who could care less about how much money something or a service costs. The Geek Squad is there to provide a service. It's a business. If you don't like it, have your mommy fix it.
I agree, I'm an agent as well and I love my job and the pay is great for starting out. PPL who diss Geek Squad is ppl who know everything about pc's, ppl who lack knowledge in the area think of us as "gods", because we power their lives in a way.
Pay is great? Perhaps you should get out of your house and look at a real job because $10 -12 an hour is not 'great' pay. Only geek squad agents that make good pay are the onsite agents. All the instore agents get lousy pay.
You get NOTHING for your sales. Blue crew bucks is a sorry attempt to hide low wage.
Hey, I know a cheap guy in the I.T field most of them just want to take your money but this guy pretty much is alright... :) He really works with you on your computer issues the company's number is (916) 821-5488 I think it's call Alpha Tech or something like that... I like that they're honest but mostly serving SAC only right now (I think )only downfall I know of Anyone needing help with their computer problems should check him out plus they're REALLY reasonable
most ppl in "geek squad" are not certified and they really dont know what they are doing, i'm happy ur bf is a smart fellow who can actually benefit society
Ok so he paid alot of money to get that data. Did you ever guess how important that data was to the client? No. Second gs has made all their services extremely affordable now. Also if your fam/friend/etc paid for services u could do... Maybe they don't think about you when they're there. Simple.
ahhh technical support, blamed by customers, horrible co workers, even worse computers brought in. not geek squads fault, its individuals, and the protocol of the job isn't the best, can only help a customer so much....
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you guys are fucking morons.. hey that is true, spend 2 hours fixing something that can be done in 23 minutes.. time is money. both of you are gay... i'd like to see you fix an operating system that loops, 1200 infections, and a registry that does'nt know what programs it has installed on it... people pay for quality service, wherever u worked sounds pretty terrible.
gfh2005: Judging by your comment, you are yet another geek squad person who doesn't know what they are talking about. "A registry that doesn't know what programs it has installed on it", lol. Great to see your A+ certification worked out for you.
LOL!! Another fucking genius... I agree with you.. freaking SAD. There are lots of the so called "experts.." Too many.. Geek Squad needs to be shut down.
You don't have ANY idea what you are talking about: "registry that does'nt know what programs it has installed on it" WTF does that mean??!?! you dumb ass.. Go home and jerk off. Then go back working for geek squad..
and also 18 hrs of separate TRUST training, so they ppl they hire aren't exactly idiots anymore, the hiring process has been stepped up. A rip off? Give me a break, GS prices are actually pretty good all around, and ppl pay it because they dont trust themselves with doing such a task, regardless of how "simple it may be to us techs, they feel comfortable knowing someone qualified is doing their work for them, i rest my case bitches.
I just recently started working at Geek Squad as a CIA and I love my job..the pay isn't bad to start out either. As for the ppl who are dissing GS, why dont you stop wasting your time making these shitty ass videos and go get a job then! Not all GS Agents are idiots, I work with some very intelligent guys tbh. You shouldn't judge the whole entire GS operation just for a few knuckleheads who slipped passed management. P.S, in order to work in GS now you have to pass 3 Certifications
Ok you guys are idiots....and anyone who keeps Valuable information on their computer is also an idiot they make blank media for very cheap nowdays how about you keep your valuable information on a disk or portable harddrive??? why troubleshoot for hours and hours when i can reformat and have all my drivers installed within an hour and a half??? you computer dorks are idiots there is no need to troubleshoot unless your having a hardware issue
Fuck you. Best Buy charges over $30 to install 1 stick of Ram. I can teach a monkey to install Ram in 5 minutes, it is so fucking easy. They are just greedy little bitches over at best buy.
Like I said... if you don't like the price don't pay for it, its america. People don't know how to use computers... if they want to pay geek squad let them... Dan you seem like a pretty smart guy.. oh wait no you dont.
just learn to use google and you will find out anything you want to know about a computer learn to read undo a few screws look inside and see what they are charging you 500 dollars too do... 2 plugs, insert OS DVD press enter follow directions... 1TB HDD 130 bucks
techgoofdotinfo 2 weeks ago
@techgoofdotinfo oh yea 1TB HDD might be a little more due to the floods.
techgoofdotinfo 2 weeks ago
I had to chuckle. The fact that Geek Squad charges so much is highly ridiculous no doubt. But to knock certifications is just as ridiculous on your part. Yes someone can paper cert most of those exams but weeding those people out through evaluations should be easy.
On another note; I refuse to go into Best Buy and talk to anyone. I have 12 years experience as an IT, for someone to come up to me and ask me if I need any help is funny. I feel bad for people who don't have a friend in IT.
LTR2019 1 month ago
on of the reasons I dropped out of PC Tech Support all you geeks are smart asses
Cam6990 1 month ago
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Why do people fight over who's computer is better? That 's like saying im a bigger nerd than you! Some people have a vista or an XP or a mac but everyone has a computer that works for them!
copy and paste if u agree.
danish1583 2 months ago
I brung my laptop to geeksquad .. Hope it'll be ok ..
mimin123fan 2 months ago
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take it to the apple store. they could probably fucking fix it. lol
18appleman 2 months ago
take it to the apple store. they could probably fucking fix it
18appleman 2 months ago
of course sales can suck too, caus ppl are like i want that and that, and dont want to listen to you, then they get home have no sound, cause they were too stupid to buy speakers, and again its all your fault. yes 90% of the time its the customer who thinks your just trying to pile shit on. the other 10% are morons that work there.
Gmc42082 3 months ago
Another issue with geek squad is, even if they know what they are doing, and could fix it a better way, they are not allowed to, they gotta follow dumb protocols and trouble shoot the "best buy way" and they gotta do it their way. I wanted to work geek squad, but after seeing the shit they got to deal with from pissed off ppl, i said fuck that i'll stick to sales, caus ppl dont realize you cant fix the comp they trashed in 2 minutes.and of course its your fault they're not using antivirus.
Gmc42082 3 months ago
should have got tech support that covers all that shit and would have cost only 200 bucks, 100 bucks if ya bought it with the comp.
Gmc42082 3 months ago
I wanted to be part of the geek squad...lol
If they just reformat the hard drive then thats the stupidest way to help someone......and I also noticed that they don't even ask for the a+ certificate as a job requirement.....xD
avx7fld 4 months ago
Calling All PC Tech's. Google is your freind. Never be afraid to ask an expert question either. You have to learn from those smarter than you to ever move forward in your field. Also research google for problems and prior fixes to similar problems.
duke4eva84 4 months ago
You payed entirely to much for your external hdd. Mine costs $49.99. $90.00 isn't a bad deal for a Western Digital. I can't believe that Geek Squad is that bad. I will steer people away from them and towards me. I give free diagnosis and will make every effort to remove the virus manually before reloading. Data Backup and Restoration is a one time fee of $25.00 no matter how much data you have.
duke4eva84 4 months ago
54 people work at Geeksquad.
247Fife 4 months ago
@247Fife make that 55. >:P
JohnSmith77913 3 months ago
geeksquad can get a bit pricey depending on what you want done but to say they dont know what there doing is just fucking retarded! they have to know what there doing before they get hired.
ableturner 4 months ago
nice...pretty expensive hard drive...now days you can guy a 2tb hard drive for $60
cedar234 4 months ago
@cedar234 yeah true (late reply) but the speed of the harddrive is slower compared to generally a more expensive one. So moving files around, transferring, etc takes waaay longer.
VideoRoom207 2 months ago
i just got an interview with geek squad the guy there told me they hire people that DONT KNOW ANYTHING about computers do to that they will learn on the way. WTF ive been working on computers for 4 years and geek squad hire people that dont know shit so there not geeks than.
PrivateTech35 5 months ago
i want to work here, and i know geek squad is crap lol. I'm 16....
WeenyHutGeneral95 5 months ago
Store agents suck. I work in the laptop repair facility. :)
LadyAngelofDeath 5 months ago
I volunteer at a nonprofit computer fixing place and I have the solution : flowcharts.
MrFreezway 5 months ago
@KandiAcid It's not Best Buy's fault that the MANUFACTURER doesn't provide a restore disk anymore. (And ALL Macs come with a full OS disk, BTW-Maybe you're buying the wrong computer?) They charge for THEIR making you a disk the computer manufacturer didn't provide. Complain about this to Dell, HP/Compaq, Toshiba, Acer, Asus, Sony, Gateway, IBM, Lenovo...yada, yada. ALL Windows boxes should come with a full OS disk. Don't blame Best Buy that they don't.
newipad 6 months ago
what they should do is higher more qualified employees, and have them get paid more for their skill.
ReadyAimShoot 7 months ago
Here's an idea: give them some parts, make them build a computer, make them install gentoo and windows xp dual boot. That will give them research skills.
I'm 17, and fix computers independently. The nice thing about not working for a large problem is that I can do things creatively.
MrJordanstech 8 months ago
@codeythesilent a+ means the person has read a book and passed a test in basic computer technology. Nothing the average user couldn't learn in half the time just by reading the manual and checking out the articles on Microsoft's website.It does not imply that the person who has it is a skilled problem solver---and if they work for Geek Squad they probably aren't.
lezwitch 8 months ago
what is this d.i.g.g.?
GlItCh017 8 months ago
This should be the geek Squad training vid
Fleetmenace 9 months ago
only one person is amazing in geek squad and try the one in oregon!!!
MrScope777 9 months ago
A+ means nothing? Sure, and High School means nothing either. *Insert sarcasm here* A+ is a REQUIREMENT for any respectable computer job, and is the computer nerd's computer version of High School. Still think it means nothing? Fuck you. I know I didn't waste my time taking the prep class so I can get my exam.
codeythesilent 9 months ago
He says A+ doesn't mean shit because anyone can read a book. I'd reckon plenty of doctors got where they are by reading books along with many other professions. Id say if you don't know the material it damn sure is a great start.
jjgamepro16 10 months ago
@jjgamepro16 - Sir (or ma'am as the case may be) - The point here is that there is a difference between book knowledge (simply the ability to recite contents) and the actual ability to diagnose and resolve problems, whether medical or technological.
That said... I know plenty of people with little classroom education that can tear the heads off of people who have made being a student a profession. There's a reason that employers look for a combination of education and experience, and this is it
troyoverton14 9 months ago
@troyoverton14 very well put. I was about to type a comment regarding this then i saw ur post, certifications are just a way to basically prove that your not a noob (because im lazy) i know tons of people that arnt certified in certain things but know more than people that are certified. and i would choose experience over certification anyday. rarely is anything text book
DrLsw 9 months ago
Since when can you work at Best Buy / Geeksquad when youre sixteen?? Weird.
rb0304 11 months ago
@rb0304 Since he was Kevin Rose.
troyoverton14 9 months ago
I worked for them for 3 years. Some of the techs were smart and honest, alot of them were typical salesmen trying to please management's unquenchable desire to rip the customer off. Horrible communication, incomplete and confusing documentation, inexperienced (for the most part) technicians, the list goes on.
Most computer problems can be fixed with a google search (less it's an internet problem).
I think there needs to be a computer bar, like the Florida Bar for lawyers. It's a start.
eatthis555 11 months ago
the only reason bestbuy ripoff local customers that only buy items in cash without guaranteed guic squad switches you item with a damage one like a returned item like a laptop that over heats
franktejon1234 11 months ago
lol i have no certs and have taken 0 high school and 0 college computer courses and im a geek squad agent. self taught, suck it.
ScottMinusShirt 11 months ago
... nvm it's going on way too long and the 3rd paragraph that I needed to type didn't show so what I was going to say was to relate directly off that, it's all messed up now so I'll stop typing
AntDX316 1 year ago
... I was typing something but hit the refresh by accident... What I'm saying is many things can cause data corruption to the point where it won't be noticable. You won't know which .dll or file is messed up until you have to use something that needs it to be working. Uninstalling using a cleaner completely and reinstalling won't help if it's something that doesn't fall into a program. Something System32 or SystemWOW64, it's honestly faster to just...
AntDX316 1 year ago
... because I had it 1%. A lot of icons in the taskbar weren't there. I tried loading programs they wouldn't load saying something was wrong with Windows. The only way to fix was to reinstall Windows 7. I tried uninstalling, deleteing, even tried doing the same methods in safe mode nothing. There are somethings that you just cannot fix. It errored because I oced my PC and it locked. I had write-back flush caching disabled and other things to make it faster. Powering off the pc causes...
AntDX316 1 year ago
Look, I know all about Windows, I'm on Windows 7. I had a problem with either DirectX, Visual C++ 2010, or NET Framework 4.0 because 3DMark 11 wouldn't launch properly saying 3DMark 11 GUI has stopped responding. They don't know what's wrong. I tried installing the new ATI 11.1a drivers and had problems. The 11.1 had other problems said C++ 2010 failed. I used Frontline Registry Cleaner. Wow it messed up my PC so bad. I had no restore date before ...
AntDX316 1 year ago
Why would someone who has real world experience apply here, most people like "you" when you were 16 work at geek squad to get the experience to get a real job making real money.
pirahc 1 year ago 5
these guys are fucking stupid. he was a support guy at BestBuy... it shows. Geek Squad isn't designed to be professional computer repair. It's just basic read-the-script troubleshooting. Sure they overcharge. But who cares? It's a business model that brings money. As long as you pay, they will exist. Take your computer to a computer shop (where they build machines, support business clients, etc) not a general electronics store.
gophop 1 year ago
these guys are fucking stupid. he was a support guy at BestBuy... it shows.
gophop 1 year ago
HELP ME OUT! DID HE (THE GUY ON THE RIGHT) SAY AT 1:24 HE HOOKED UP A PC HARD DRIVE TO A LINUX COMPUTER TO RETRIEVE DATA.
I use my hacked psp and a homebrew app to idenify virus then google w/e & if possible remove from infected PC. why would i being this up? =Psp is not a windows OS so virus cant hide and...blah, blah
nivakk 1 year ago
Best Buy should just be a shipping desk for all computer repairs. They are not qualified to repair anything.
johnnyroyal75 1 year ago
The A+ exam has seen a lot of changes since 2001, being a person that is working with people taking Prometric exams and working in warranty/repair I have firsthand knowledge about this. Also if management could actually weed out the incompetent pseudo computer troubleshooters in interviews I would appreciate it.
johnnyroyal75 1 year ago
sorry Geek Squad, you are being replaced by Google.
bullettotheboard 1 year ago
@bullettotheboard That's true, but most people don't know that...
nivakk 1 year ago
I don't agree, The A+ certification is now harder and it covers the basics you need to know and now you must retake the test every year to keep it. But where this fails for Best Buy is, they don't make it mandatory for Geek Squad employs, in fact Best Buy doesn't require any certifications, but the service they ship computers out to does. In that sense you COULD say that Best Buy's Geek Squad is not qualified to fix computers.
johnnyroyal75 1 year ago
@johnnyroyal75 Comptia does not require you to renew those certifications, please get your facts straight.
mistoroboto 1 year ago
@mistoroboto you could not be more wrong, as someone that has the certification from a couple of years ago I get emails from CompTIA. This is a relatively new change to the A+. Don't believe me the read up about certification renewal on CompTIAs website and get your facts straight. comptia.org/certifications/listed/renewal.aspx
johnnyroyal75 1 year ago
@johnnyroyal75 I have Comptia certs going back to 2001. Just because Comptia wants you to renew, doesn't change those who are grandfathered in so, once again, please get your facts straight. Either way, Comptia certs are a joke anyways, because any company worth its grain of salt doesn't give a shit about these pointless tests which don't actually prepare you for actual IT work. If you don't know your stuff it will show very quickly in any interview. Experience > Certifications any day.
mistoroboto 1 year ago
@mistoroboto Those that are grandfathered in I did not mention that, yeah well my facts are straight and where the A+ would have any relevance would be a warranty/repair division for a laptop manufacturer and yes they don't care if you are "grandfathered in" they require you to renew. Sure that is not CompTIA's requirement, but it makes sense, also requiring certifications for that manufacturer does too.
johnnyroyal75 1 year ago
This has been flagged as spam show
@mistoroboto you could not be more wrong, as someone that has the certification from a couple of years ago I get emails from CompTIA. This is a relatively new change to the A+. Don't believe me the read up about certification renewal on CompTIAs website and get your facts straight. comptia.org/certifications/listed/renewal.aspx
johnnyroyal75 1 year ago
@johnnyroyal75 Making it mandatory is stupid, if you don't know what you're doing those certifications don't do much. I've seen the updated information on them and its the same BS (on the hardware end anyways) as always. I'm well aware its change a lot in years (that's a given in this industry), but certs do not make for a competent tech. bullettotheboard makes the best point, Google, for the most part does a better job helping troubleshoot than a GS agent could.
mistoroboto 1 year ago
@mistoroboto Yes I agree! But that is the company’s choice. The updated questions that I like are the situational questions that require critical thinking, a skill that is in short supply LOL. Yes certs do not make a good computer tech you are certainly right! Let's face it many want to get the A+ to work at Best Buy LOL and they really don't need it with their common line to the customer being "were going to have to ship that to the repair division". I wish more people would use google LOL
johnnyroyal75 1 year ago
oh wow 5 terrabit...... your a genius...
derekjackson2008 1 year ago 11
@derekjackson2008 haha no shit huh..
Mephalis2009 1 year ago
@derekjackson2008 5 Tbits is 0.625 TBytes lol. A little more than the 500GB he bought.
Snyper20 2 months ago 2
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thebeetalls 2 months ago
This has been flagged as spam show
@derekjackson2008 There are 8 bits to a byte, so 5,000,000,000,000(5 terabits)/8=625,000,000,000(625gigabytes). Also, hard drive makers use base 10, but everyone else uses base 2. That means each "kilobyte" of storage is actually only 1000bytes(1*10^3), instead of 1024(1*2^10) .That brings it back up to exactly 640gigabytes(625/1000*1024), and 640 gigabyte hard drives DO exist.
Clearly he IS a genius.
thebeetalls 2 months ago
@derekjackson2008 pwnd
thatsfornoobs 4 weeks ago
@derekjackson2008 *YOU'RE - the genius. Genius.
TheDrivenMind 2 weeks ago
@derekjackson2008 lol terrabyte noob.
tomzhangus 1 week ago
A hard drive replacement is $50.
tec41 1 year ago
This has been flagged as spam show
any one in fairfield ohio i have started my own repair company. Just send me a message and i will do my best to help you.
nofatties529 1 year ago
2204355 in google im felling lucky....
lgeklsflz 1 year ago
geek squad ripped my mother off.. what they did was they replaced the hard drive to the brand new computer she bought for me... while i was on the phone with geek squad i said.. ok you replaced the hard drive shouldn't that be covered under the warranty... and they said they did some software work too..... so basically they wont even give u the option to easily install the operating system yourself.. they keep secrets from customers.. they are a flat out robbery.. i will be spamming this
partyongarth420 1 year ago
HEY THE GUYS FROM SCREEN SAVERS, AWESOME!!!!!!
javster95350 1 year ago
MORONS,. LOL
digitalfuk 1 year ago
I hate to break it to you. No one with real education on fixing computers is going to work at Best Buy.
natefromcanada 1 year ago
I fix my own computers now. Every time I would take my computer to someone that claimed to know how to fix it they would just format it and I would likely lose all my stuff without them even mentioning what they planned..
shadywalker 1 year ago
terabits?
it's Terabytes. byte and bits are completely different units.
decimus785 1 year ago
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decimus785 1 year ago
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decimus785 1 year ago
Warpurlgis, you are 18 years old so please spare me the talk of how the A+ "used to be really easy". You're another little shit head moron who comes here looking at men. And no, I am not A+ certified nor do I work in GeekSquad. I am worried that comments from this idiot here in the video will make toilet trained faggots like you physically attack an employee of Geeksquad or any store. Narb? Fucking moron.
yingdiskette 1 year ago
5 terabit drive? wtf is that? lol
firedolphin 1 year ago
@firedolphin 5000 gigabytes.
BlackMasterJoe89 1 year ago
@BlackMasterJoe89
Conversion fail.
opmike343 1 year ago
@opmike343
He said terabit, but he meant terabyte.
BlackMasterJoe89 1 year ago
I dont believe for one second that this faggot, founder of "Digg" worked a day in BestBuy or in the GeekSquad. And no, not everyone can get A+ certified just by "reading" a book like he says. Then again, why doesn't he say anyone can read a book to become a Doctor or Nurse? He is just a ridiculous person who made his money with a silly website in which he stepped down due to low profit margins. The GS charges you an arm and a leg because 50% is retail based.
yingdiskette 1 year ago
@yingdiskette The A+ Cert test used to be really really easy compared to now. Nothing is hard about troubleshooting computers. You're just some pissed Geek Squad narb.
Warpurlgis 1 year ago
I found out what was wrong with your computer...it's THE BLUE SCREEN OF DEATH. It's a very serious computer problem and you have to say it in all caps.
My step brother is studying to be a tech support person and he also doesn't know anything.
onlyoneannabanana 1 year ago
Geek Squad employees dont set the price. I work for Geek Squad and it is frustrating to try and help customers with over inflated prices for every service. I'm on of three actual techs at our precint that are able to fix computers. the three other agents man the counter and help on the floor as sales reps for services. What it boils down to is Best Buy used to hire rated and certified techs but at a salary that was much higher than it is now. If only they paid better
acheron426 1 year ago
Mac is Great less issues than pc. But i worked for geek squad and everything that is said here is true. Some of the techs don't know what they are doing. I would say before you hire them They should take a test with problems setup on several pc's to see what these guys actually know. That would weed out a lot of people.
TheePoet 1 year ago
once I wiped the hard drive on my friends laptop so I could put xp on it sense he only had one gig of ram with vista and the bios didn't recognize the cd drive anymore. That's one thing that never happened to me, apparently acer makes terrible laptops.
hockeyhatesgooglnow 1 year ago
It most certainly is geek squad and best buy's fault. They hire based on Job experience in retail, or some sort of selling level. They don't hire Technicians, they hire door to door Sales people that know how to bullshit customers, not fix computers.
CJay554 1 year ago
NO guarantees with any data back any where, but yes geek squad is noob.
LndSofaKing1337 1 year ago
This is very true...I worked at Circuit City for Firedog and our store had two techs, me and a friend of mine. He and I would be swapping mobos on laptops and fixing issues most places wouldn't touch. We got so frustrated with other technicians at other stores. We got calls all the time from other stores asking what they should do with issues and it would be simple stuff like winsock errors.
We all had to go through some Microsoft training but it was so simplistic and moronic it was useless.
94XJ 1 year ago
Geeksquad for life!!!!!
robbyrod89 1 year ago
@robbyrod89 Go do it, spend your money unwisely. It is your money. I prefer to take it to a friend of a friend that worked in the field and charges reasonable prices.
lcvd1 1 year ago
Why not learn how to fix something yourself? It's fun and easy < for me.. a 15yr old..
T3hTroll 1 year ago
@T3hTroll Yeah me too! I love computers and I'm a good troubleshooter! I fix computers for my friends and family, so I'm thinking about working for geek squad! Maybe give them a better name in my town! lol
Jveach5 1 year ago
@Jveach5 you should mebe start your own business. Underground computer business :P
T3hTroll 1 year ago
Well they're not that bad I was prank calling a geek squad until a woman answered so I was kinda like " could you come here and see the problem I have no car", yeh so when the geek squad duddet came looking for the problem she said she'd get a professional I fucking got her laid of her dumb ass.
Darkbloodywinds 1 year ago
@Darkbloodywinds
WHAT THE FUCK DID YOU JUST FUCKING SAY
shazugin 1 year ago
@shazugin I didnt say athing i typed something
Darkbloodywinds 1 year ago
Get a life!
mybadbaby 1 year ago
shit. I just gave them my laptop, fuckk i am going to regret this, they said 2-3days, watch it be 7-10days =/.
2cRaZeE 1 year ago
Geek Sqaud is such a huge ripoff. My computer crashed the other day, so I took it in and had them look at it. They ran a disk check, and the hard drive failed. I asked them how much it was going to cost to fix it, and they said 70 for the diagnostic test, 50-100 depending on the cost of the new hard drive, 50 to install it, and 130 to put the operating system back on the new hard drive. I called Dell today and they're sending me a new hard drive for free and I can install it myself :)
xAlyssaJones37 1 year ago
@xAlyssaJones37 I think it's cute how you put that little happy face in the end of your sentence.
TheChemist187 1 year ago
I use to work for geeksquad. I agree with everything said here
zj0nzj0n 1 year ago 9
I am a tech at GeekSquad. We no longer repair computers in our "precinct." We hook the units up on a remote desktop to India, where Slumdog Millionaire under the code name Agent Johnny Utah runs an automated virus removal. Why dont we fix computers in store? The in-store techs are too busy loading preloading adware on new pc's, before clients purchase them. We also ship units to Louisville where they are either lost or simply replaced and returned by the Pony Express.
austinoneal88 1 year ago
@austinoneal88 your point?
Geek Squad are retarded
xxxXXXrockband2XXXxx 1 year ago
most of the time "tech support" people just reads from a checklist
dan1986ist 1 year ago
i know how to fix the blue screen of death and i'm 12. ;) Only 2 years of computer experience.
CpuLegend 1 year ago
Wow, are we talking about Tech support or actual Agent? I am actually a Technician that does work for Geek Squad and all I can say is that you guys are retarded. Restore after 20 minutes? Really? Over drivers? No you really are just ignorant. We have tools that locate and remove viruses, tools that Geek Squad Technicians have made themselves. Maybe if you actually worked behind a precinct or a repair center and around people that do repairs, not answer phones, your opinion would be different
SOLOxTRiPLe 1 year ago
I disagree with you guys on this point: Most people want their problem fixed fast and thorough. In certain situations your only choice is to reinstall the operating system. Like: registry hives being corrupt with no restore points or virus infected system files like the atapi.sys virus that was going around recently.
I could sit there and troubleshoot the thing all day long but I've got other customers waiting in line and I don't want the problem to come back or they're gonna be pissed.
dustinjonesguitar 1 year ago
@dustinjonesguitar we used to spend a lot of time cleaning the virus and spyware, but then I started asking customers how much is their data worth?
If they don't have anything valuable then I'll tell them it's much cheaper just to reformat and reinstall windows, plus you know there isn't going to be problems later on.
whiskeyify 1 year ago
@whiskeyify lmao just use windows security essentials and all you viruses are gone.
CpuLegend 1 year ago
@CpuLegend does it run on window 2000? I'm still using an old P3 computer.
whiskeyify 1 year ago
these guy have no idea of what the hell they are talking about.
prozanine 1 year ago
I agree a lot of people don't know what they are doing or just too lazy so let's reformat.
I'm not saying in our shop we are experts, but we are all 60 years + old so we have many years of experience in electronic repair.
I had one tech that would come in, he's a super smart guy he would reformat the drive.
He did not want to take the time to fix anything.
whiskeyify 1 year ago
Sometimes reformatting is your only option. Especially when the registry hives are corrupt and you have no restore points.
dustinjonesguitar 1 year ago
good candidates cost good money!
bruin03 1 year ago
They completely went off topic XD
Eggnog12345678910 1 year ago
what brand is the left laptop ?
stefanosvidalis5crew 1 year ago
are you guys drunk? also did we really talk about why my local geek squad is no good?
also, you should itemize that estimate for 400 to replace the hd. perhaps the customer had more work to be done than meets the eye. btw i do not work for geek squad, in fact i suspect they arent very good at what they do,
potna69 1 year ago
@RecedingMillenium
it is terabyte
aj0743 1 year ago
Don't you hate it when they fade into a video with some douche laughing? It's like; "Why include your stupid inside joke?" I've always noticed it's like this with hipsters like this.
Gamer1987x 1 year ago
First, its Terabyte- not terabit.
second, $415 is not likely accurate on the customers part. I doubt it was the case.
you worked with the smartest people in the world eh? no way you spin doctors would work with such individuals.
RecedingMillenium 1 year ago
I didn't even notice he said Terabit haha.. I was listening with my headset on the table. Only computer illiterate people confuse byte and bit. I know it's a very common mistake but calling the capacity storage on a HDD bit is just dumb haha..
$415 seems inaccurate
Spyhunter107 1 year ago
what are the kinds of stuff we can do to look and fix problems without reformat?
0501701 1 year ago
i agree i mean dude, i love spending time on something that I cant fix then learn how to. Its always going to stay with you. as an IT guy this is why its a passion for the love of what you do...id rather make my customer happy and charge them less just for the learning experience.
ehwilliams84 2 years ago
could you help me then?
I had to format and re instal windows on my laptop. HP pavilion.
i installed windows xp home edition and now my built in speakers dont work and my wirless button no longer lights up and I can no longer connect wirlessly. i can only connect localy. my speakers still make like error sounds as if the system had a problem or somthing. but I cant get any noise or adio on anything, headphones dont even work. could you please help me with this? D:
King008899 2 years ago
you need to install your mobo drivers dude ;)
greg2414 2 years ago
I agree with most of you guys here. when I first got into fixing electronics (mostly PC's) it took alot of patience, understanding and time to get it right. NOBODY is perfect, but as long as you learn from your mistakes and realize what is wrong and how to solve it it can become a good feeling. Most people are in this for the money, we all need to survive but people seriously depend on you cause they need it up and running for there survival.
Vargas1349 2 years ago
putang ina nyo
jann1180 2 years ago
geek squad charges that much and they get it...so stop hating, fags!
lexyota 2 years ago
The problem with Best Buy, is that they seem to not want to hire people that actually know computers. They would NOT hire me, two different times, and I have knowledge with computers. Best Buy sucks.
MasterPhil175 2 years ago 3
Same thing here and staples they told me that "I'm not focused on sales" BUT yet they put up signs stating "tech support". They use Geeks and these cliche gimmicks to milk people. The minute you walk in and and show you have skills the manager will not want you cause they know it will be fixed, you will probably get alot or rep and the customer won't need to comeback for a while which leads them not having nobody to overcharge.
Vargas1349 2 years ago
@MasterPhil175 They don't want to hire you because if you already have the knowledge and are actually capable of fixing computers with no one's help except the quick internet check for error codes, then you are basically over-qualified and would be the only one there that can actually do the job correctly. Thus you are placed into a situation where you will get frustrated very quickly and most likely quit because you are gaining nothing from it. Which would probably be true
XanALaOM00 1 year ago
I had a friend who was new to networking and didn't know how to set up her Apple Airport Extreme. So she went to geek squad and they told her it isn't even a router.
ilovepth123 2 years ago
oh see thats the whole problem there he has a mac
p14y4h0n3 2 years ago 42
@p14y4h0n3
exactly
TENNSUMITSUMA 1 year ago
@p14y4h0n3 LOL true dat!
RedneckYachtClubber 1 year ago
@p14y4h0n3 GOOD ONE FAGGET HE HAS A MAC THAT EXPLAINS EVERYTHING YOU SHOULD BE A COMEDIAN
mikedoerrproduction 1 year ago
@mikedoerrproduction Love the caps locks.
revoltkid123 1 year ago
"You have to be willing to spend two hours figuring out the dumbest problem"
Agreed. That's what I do when I screw up my computer. Fixing a computer takes knowledge, experience, and PATIENCE.
Tech0utsider 2 years ago 2
@Tech0utsider Starting over (reformatting) doesn't take much knowledge :/ Neither does attempting to fool a customer.
Tech0utsider 2 years ago
Sometimes it takes days of thinking about it ... and you have to stop walk away and come back to it. Also if you just reformat to start over chances are the user of the computer will just end up back in that same spot with the same problem or something similar all over again. I hate going to electronic stores and hearing people spout babble at me as if they know anything when there knowledge is just enough to sound like they do to someone that knows nothing.
Aberran of the Axiom of Discord
AxiomofDiscord 2 years ago
ZZZZZZZZZZZZZZZZZZ
Next time make a porno with each other. Be naked in the video, start making out with each other and fuck each other in the ass and take turns bending over for the camera.
inturn23 2 years ago
I would say most of the "techs" in these stores know nothing about basic electronics and a lot of computer problems are solvable if you know electronics. The techs should be required to take a basic electronics course at a reliable tech school and that would prepare them for almost any work in computers or anything you plug in to a wall socket.
Johnflugelhorn 2 years ago
geek squad is terrible. they are money grubbers and nothing more.
wowhornby 2 years ago 30
@wowhornby oh so you has moneys??? NOM NOM NOM
CJay554 1 year ago
very true what those dudes say.....but sadly it isn't just about geek squad, and neither just about tech support.....in any type of customer service if employees have no ideea what they are dealing with, everything goes to shit and sadly customers are charged for the shitty service and the company's name goes down
AxLstyle 2 years ago
I agree with you on that one. We have an IT company here in FL.. and it is becoming an everyday thing.. This is becoming a BS industry.. It suck for the real IT pro's.
mackjsm 2 years ago
The pretty boy with the hat belittling Geeksquad is Kevin Rose, an asshole who became rich peddling his stupid website years ago. He doesn't have any type of real certification in computer troubleshooting, and instead of offering here an alternative all he does is repeat himself and how GS reinstall the OS instead of fixing the problem. Truth is, the "problem" could take hrs to fix and will cost customers more. He knows this.
yingdiskette 2 years ago
Before you get your computer fix, call Fertech Computer Repair, there number is 312-735-1788. My friend call them and got his computer Fix for $40.00 they give you what you want plus there extremely fast. everyone is saying that Fertech Computer Repair is 100 times better then Geek Squad.
Mendoza0208 2 years ago
You sound too cheap... and that scares me..
mackjsm 2 years ago 2
My boyfriend is a "geek" he loves computers, loves working with the public and is extremely intelligent. I am proud that he has a job that he absolutely loves and takes pride in. It's rediculous one sided claims like this that put people like him, who aren't out to scam you, who could care less about how much money something or a service costs. The Geek Squad is there to provide a service. It's a business. If you don't like it, have your mommy fix it.
PhotoWickham81 2 years ago 3
I agree, I'm an agent as well and I love my job and the pay is great for starting out. PPL who diss Geek Squad is ppl who know everything about pc's, ppl who lack knowledge in the area think of us as "gods", because we power their lives in a way.
bigduey69 2 years ago
Pay is great? Perhaps you should get out of your house and look at a real job because $10 -12 an hour is not 'great' pay. Only geek squad agents that make good pay are the onsite agents. All the instore agents get lousy pay.
You get NOTHING for your sales. Blue crew bucks is a sorry attempt to hide low wage.
obliviondio 2 years ago
my comp teacher does it for me for free! as long as a buy the parts
nbLBacker56 2 years ago
Hey, I know a cheap guy in the I.T field most of them just want to take your money but this guy pretty much is alright... :) He really works with you on your computer issues the company's number is (916) 821-5488 I think it's call Alpha Tech or something like that... I like that they're honest but mostly serving SAC only right now (I think )only downfall I know of Anyone needing help with their computer problems should check him out plus they're REALLY reasonable
LyfePhazes1 2 years ago
most ppl in "geek squad" are not certified and they really dont know what they are doing, i'm happy ur bf is a smart fellow who can actually benefit society
iliketodraw100 2 years ago
Ok so he paid alot of money to get that data. Did you ever guess how important that data was to the client? No. Second gs has made all their services extremely affordable now. Also if your fam/friend/etc paid for services u could do... Maybe they don't think about you when they're there. Simple.
Pallyfinale 2 years ago
ahhh technical support, blamed by customers, horrible co workers, even worse computers brought in. not geek squads fault, its individuals, and the protocol of the job isn't the best, can only help a customer so much....
customers will pay for it, they are stupid
MrAntithis 2 years ago
This comment has received too many negative votes show
you guys are fucking morons.. hey that is true, spend 2 hours fixing something that can be done in 23 minutes.. time is money. both of you are gay... i'd like to see you fix an operating system that loops, 1200 infections, and a registry that does'nt know what programs it has installed on it... people pay for quality service, wherever u worked sounds pretty terrible.
gfh2005 2 years ago
gfh2005: Judging by your comment, you are yet another geek squad person who doesn't know what they are talking about. "A registry that doesn't know what programs it has installed on it", lol. Great to see your A+ certification worked out for you.
leimeisei909 2 years ago
LOL!! Another fucking genius... I agree with you.. freaking SAD. There are lots of the so called "experts.." Too many.. Geek Squad needs to be shut down.
mackjsm 2 years ago
You don't have ANY idea what you are talking about: "registry that does'nt know what programs it has installed on it" WTF does that mean??!?! you dumb ass.. Go home and jerk off. Then go back working for geek squad..
mackjsm 2 years ago
you both are fuckin idiots
kluess87 2 years ago
fuck these clowns
TDobs410 2 years ago
great topic you guys...
MrWorlox 2 years ago
CONTINUED
and also 18 hrs of separate TRUST training, so they ppl they hire aren't exactly idiots anymore, the hiring process has been stepped up. A rip off? Give me a break, GS prices are actually pretty good all around, and ppl pay it because they dont trust themselves with doing such a task, regardless of how "simple it may be to us techs, they feel comfortable knowing someone qualified is doing their work for them, i rest my case bitches.
bigduey69 2 years ago 3
I just recently started working at Geek Squad as a CIA and I love my job..the pay isn't bad to start out either. As for the ppl who are dissing GS, why dont you stop wasting your time making these shitty ass videos and go get a job then! Not all GS Agents are idiots, I work with some very intelligent guys tbh. You shouldn't judge the whole entire GS operation just for a few knuckleheads who slipped passed management. P.S, in order to work in GS now you have to pass 3 Certifications
bigduey69 2 years ago 2
Ok you guys are idiots....and anyone who keeps Valuable information on their computer is also an idiot they make blank media for very cheap nowdays how about you keep your valuable information on a disk or portable harddrive??? why troubleshoot for hours and hours when i can reformat and have all my drivers installed within an hour and a half??? you computer dorks are idiots there is no need to troubleshoot unless your having a hardware issue
Fast06GTO 2 years ago
if you don't like the price don't pay for it... retards...
justryanism 2 years ago
Fuck you. Best Buy charges over $30 to install 1 stick of Ram. I can teach a monkey to install Ram in 5 minutes, it is so fucking easy. They are just greedy little bitches over at best buy.
DanMorgan98 2 years ago
Like I said... if you don't like the price don't pay for it, its america. People don't know how to use computers... if they want to pay geek squad let them... Dan you seem like a pretty smart guy.. oh wait no you dont.
justryanism 2 years ago
Shut the fuck up faggot. You probably have to pay the Geek Squad to install software for you, dumbass.
DanMorgan98 2 years ago