This kind of stuff happens everyday I work as a Sup for Directv. There is a ton of people that hate their jobs, and Sup calls and hold like this happens alot. I am sorry you had such a shitty experience.. If you would have got me this would have never happened
Ok here's the deal dish or direct is a two year contract dish blows and directv rules we own all the sports hahaha all your gonna get with dish is the lame red zone look were at the ten lol lame and signal wise directv is the best look all you have to know is who's installing your system if its put in shitty its gonna work shitty Sry ppl but any satalite you put in it has to be installed correctly and FYI directv has been number one in customer service for 5 years were the best !!!
You talked to the wrong person... retention department is where you want to make the deals. Anyways i have a faster number into Directv where you won't be stuck on hold or bothered by voice activated screens... If your interested write me back.
I have the Choice Extra package, which i dont remember exactly how many channels i have, something like 210 i think! well i actually watch maybe 10 channels AT MOST!.....and half of them are like i said paid programming stations, so theres nothing exept infomercials day and night! and the other 100 channels are in Spanish, or Channels from different regions that you can see whats on, but can not watch! Direct TV is in the long run a HUUUUUGE unnecasary Headache! Especially if you have any probs!
I agree bro. the nazis direct tv charge me 102$ 4 basic cable. and they charge my credit card without my fucking permission. I'm so fucking angry of directv I'm gonna make those fucking motherfuckers idiots to pay more than what they can handle. I tried to call them but there's no fucking number to talk to them..im schizophrenic!!!!!! god have mercy on your soul
This really ended up being a rant rather than a comparison video.We switched from Direct TV to Dish Network,and Dish is a lot better.Not quite as many channels,but you get better service.I don't know about customer service,but reception is a lot better on Dish Network.With Direct TV,if it rained it was hard to get the signal back.I think that's improved a little in the past few years,but it was still annoying.On Dish we've only lost the signal completely one time,and that was because the whole
@JAREDMICHALLE I agree DirectTv is a FUCKING joke! Outside the reciever being slow as hell and So unresponsive that it drives you fucking insane! and them telling you over and over that there is no way they can garentee you the "GOOD" equipment! Even though you see commercials with the new "FAST" receivers, and all the other bull shit lies! When it comes down to it they have not only HORRIBLE customer service but HORRIBLE equipment that has been to every tom dick and harry! (im talkin HD)
@JAREDMICHALLE ....and yeah dish might have fewer channels! But unless you like watching Insanity Workout, Proactive-Free Shipping!, Justin Beiber is ProActive, Jessica Simpson is Proactive, Cut Heating Bills in Half!,Legacy Gemstone Jewelry Collection, Only 10 Minutes To workout?, Instant Tummy Tuck, Best Vacuum Ever!, Airbushed Beauty, Improve your memory, Never Rake Again, Juice Blend Chop & Mix, Check out My Butt!, P90x-Get ripped, Lose 30 plus pnds Diet Secrets Revealed!
@JAREDMICHALLE Informercials on every other fucking channel every hour of the day! Day and Night people!....THere are SOOOOOOOOOOOO many pointless ass channels on Direct TV its not even funny! i mean you literraly have to scroll threw like 25 channels of Bullshit Paid Programming channels in between the few channels you actually do watch! Dont be fooled by these idiots! want my advice (as a directtv customer stuck in there contract!) STAY AWAY FROM DIRECT TV!- THEY DONT CARE ABOUT CS WATSOEVER!!
Warning for anyone that has the nfl ticket.... they say its free for one year. but by contract you ethier need to pay for the second year *488$ or if you dont want it for the second year you still need to pay for the first year you had for free. no joke everyone that got the nfl ticket this tyear will be f$%#^ pissed when they get there "surprise" bill..
We have had directv for 7 years and there customer service sucks we have had the same problem with waiting on the phone for more than a hour just to speak with a moron im with you . Good luck with dishnetwork .
One may have one channel that another isn't contracted with here and there. But they play the same type games! My Dish receiver just died, and even though I paid $6 on top of my Dish bill each month for two years for insurance - Dish now has no record of my insurance, and wanted to charge me $200 for a new receiver! I tried everything! I even offered to fax/mail a copy of my bills to show the insurance. But, they won't agree! So, they are going to charge me $15 just to return the receiver!
The Directv customer service motto is "Every Call Has Options" That means offer the customer new equipment (which requires new 24 month commitment) or offer premium channels. GREEDY!!!!!!!!
Directv scammed me with "Refer a Friend" as well. My friend signed up and started getting the discounts but I didn't. I also contacted customer service and was transfered around with no resolution. I finally recieved form a letter in the mail stating that I was not going to recieve the $100.00 credit because my friend called the wrong number to sign up. Really? the wrong number? Look on the web concerning the business practices of Directv. I am no longer a customer after 10 years. Never again.
@Steam4ever You are right. They want to get your order for new service processed and not give you the chance to get the credit. They are super GREEDY! I worked at Convergys - the outsource company for Directv service - for 5 months before getting fired. It is a terrible place to work. Training is not adequate. Pay sucks. None of the CSR's really know what they are doing. Customer service is not the main focus. It's sale! Sale! Sale!
Why are they still in business. Buy a roku and get basic cable. Its a hell of a lot cheaper and you won't have to pay a corporation. Directv said they legally took action where they can debit your account for the final bill when you terminate service. They won't do it when a payment is due if you are not signed up for auto pay but oh boy will they do it in a heartbeat at the end. They want you to be late and want you to go to best buy and buy your receivers cause they are gonna charge you n e wa
You have to go through discount redemption process idiot. You don't just run around town telling people to sign up with dtv and hope they will give you credits. Fucking idiot.
Time warner cable is the best service provider in ohio with the bundle. they have unlimited long distance phone and an internet speed of up to 1mbps. and have free movie channels like amc tcm and foxmn. but their ungodly prices and shitty customer services where i live is the reason we left.
mamabhive you'll get the discounts if you do what the agreement says. stupid people always call in saying that they're getting screwed over but they never take the steps to get the discounts.
Uh, I work for them and the issue you were having would be easy to resolve. All they would have had to do is look up your grandma's account and see you referred her and issue an escalation for the credit to be applied. Very easy fix. I'm not sure who the heck you were speaking with. Dish sucks! I'm not just saying that because I work for DTV either. I hate to sound like I'm defending them, but like any other company, it just depends who you get on the phone I guess.
They are a bunch of shysters, and my service is up this month. I have been hoodwinked by directv at least 4-5 times in the last couple of years I have had service with them. I'm going back to dish this month or rabbit ears..lol
Hes right no matter how good the deal seems you will be stuck with a huge disconnection fee READ THE SERVICE AGREEMENT OR ASK THEM BEFORE YOU SIGN UP i just want to help people out because this is wrong its a big hidden fee that they try and avoid telling you when you sign up.
I know dude...I was with direct tv for ten years...I finally dumped them and got Dish installed on Saturday...my remotes do not work at night...past 10pm..cannont watch the news...and they have a wicked delay when you change channels. they all suck i guess. Frustrating.
do nott get dishh network trust me, i use to work for them and they rip you off so bad and for any little change , your commitment restarts and they never let you know , and tust me dish customer service sucks way way more
I love DirecTV, I went to Sams Club the other day, and they tried to sell me on it, "Oh, it can do everything Xfinitiy can!!!" I pay about $159 for a Triple Play, DVR, HD, Howard Stern, and a few other TV's. DirecTV's price to come close to my package? $140 - No Internet OR Phone, but he promises me it's better, ask if it has Howard Stern, "Oh, it should! Here, if we can fill this out" The pressure they put, and the price is not right. They lie, and they don't have Howard Stern. I lol'd at him.
1.Dish Network best for the price the best HD channels and free the movie channel Direct or others wont give you and they now have google internet tv.
2.Comcast best on demand thousand of free shows and movies good overall channels and sports.
3.Direct tv bad customer service they charge to much for there premium channels very good sports and they give you 2 DVRS to record shows and movies which is cool.
4.Uverse Lots of channels record 4 shows and watch in different rooms there Hd is good.
every one has there opinion..CABLE,DISH<DIRECTV,I have seen so many credits be added to a bill for late installs,for customers calling in after they ghave smoked up all there weed,and saying it was not working whenhe left,,also i have seen where the tech just was not up to doing there job today,but to actually comment on this video ,,all i can say is try them out but you will see the grass is not always greener on the other side ,,good luck
I have Directv . Choice Xtra Package $63.99 about 200 + ch's . + HD tv Access is $10.00 + One Leased Receiver $5.00 + One Primary Leased Receiver $5.00 Total $83.99 But I call To Drop My Service & they said we will Give you = 4 ch of Show time +4 ch of Starz + 2 ch ENC + 2 ch ? For 6 Month Free And one Year $25.00 Credit . Total $59.43 know Cont. or $58.99. And they did . But I Have had Dish All ready And now i will agin
@irocx29 hahahaha primary leased reciver also give credit for it, if u has 2 receivers only pay one for 5 dlls, if u get choice extra and have a recurrent credit card to make pymnt will give free hd for life, all u need to know its how to use ur service and know how to read ur bills, and that it u will have service at leat for 30 dlls per month for a package in cost for dlls,
as for Dish Network I know they have good customer service, but they charge you for every single thing.... wanna change package? 5 dollar fee.... wanna technician? 95 dollars or 15 with insurance.... wanna have 3 receivers? fees for additional receiver up to 17 dollars EACH.... so yeah.... I think you can stick with comcast or someone else XD
This kind of stuff happens everyday I work as a Sup for Directv. There is a ton of people that hate their jobs, and Sup calls and hold like this happens alot. I am sorry you had such a shitty experience.. If you would have got me this would have never happened
xxkon1xx 2 weeks ago
it is the same the and worst in dish network
Roynirvana 3 weeks ago
@Gotstiloz No wrong again just a happy loyal customer
jdrollin28 3 weeks ago
Ok here's the deal dish or direct is a two year contract dish blows and directv rules we own all the sports hahaha all your gonna get with dish is the lame red zone look were at the ten lol lame and signal wise directv is the best look all you have to know is who's installing your system if its put in shitty its gonna work shitty Sry ppl but any satalite you put in it has to be installed correctly and FYI directv has been number one in customer service for 5 years were the best !!!
jdrollin28 1 month ago
@jdrollin28 of course you would say that. you work for Direct TV.
GoTsTiLoz 3 weeks ago
You talked to the wrong person... retention department is where you want to make the deals. Anyways i have a faster number into Directv where you won't be stuck on hold or bothered by voice activated screens... If your interested write me back.
governmentwarning 1 month ago
i like this guy.
p1bump 1 month ago
Everything is in writing. Can you read???
SatelliteProsDirecTv 2 months ago
I have the Choice Extra package, which i dont remember exactly how many channels i have, something like 210 i think! well i actually watch maybe 10 channels AT MOST!.....and half of them are like i said paid programming stations, so theres nothing exept infomercials day and night! and the other 100 channels are in Spanish, or Channels from different regions that you can see whats on, but can not watch! Direct TV is in the long run a HUUUUUGE unnecasary Headache! Especially if you have any probs!
SilentAssasin425 2 months ago
I agree bro. the nazis direct tv charge me 102$ 4 basic cable. and they charge my credit card without my fucking permission. I'm so fucking angry of directv I'm gonna make those fucking motherfuckers idiots to pay more than what they can handle. I tried to call them but there's no fucking number to talk to them..im schizophrenic!!!!!! god have mercy on your soul
bineivanit 2 months ago
This really ended up being a rant rather than a comparison video.We switched from Direct TV to Dish Network,and Dish is a lot better.Not quite as many channels,but you get better service.I don't know about customer service,but reception is a lot better on Dish Network.With Direct TV,if it rained it was hard to get the signal back.I think that's improved a little in the past few years,but it was still annoying.On Dish we've only lost the signal completely one time,and that was because the whole
JAREDMICHALLE 2 months ago
@JAREDMICHALLE I agree DirectTv is a FUCKING joke! Outside the reciever being slow as hell and So unresponsive that it drives you fucking insane! and them telling you over and over that there is no way they can garentee you the "GOOD" equipment! Even though you see commercials with the new "FAST" receivers, and all the other bull shit lies! When it comes down to it they have not only HORRIBLE customer service but HORRIBLE equipment that has been to every tom dick and harry! (im talkin HD)
SilentAssasin425 2 months ago
@JAREDMICHALLE ....and yeah dish might have fewer channels! But unless you like watching Insanity Workout, Proactive-Free Shipping!, Justin Beiber is ProActive, Jessica Simpson is Proactive, Cut Heating Bills in Half!,Legacy Gemstone Jewelry Collection, Only 10 Minutes To workout?, Instant Tummy Tuck, Best Vacuum Ever!, Airbushed Beauty, Improve your memory, Never Rake Again, Juice Blend Chop & Mix, Check out My Butt!, P90x-Get ripped, Lose 30 plus pnds Diet Secrets Revealed!
SilentAssasin425 2 months ago
@JAREDMICHALLE Informercials on every other fucking channel every hour of the day! Day and Night people!....THere are SOOOOOOOOOOOO many pointless ass channels on Direct TV its not even funny! i mean you literraly have to scroll threw like 25 channels of Bullshit Paid Programming channels in between the few channels you actually do watch! Dont be fooled by these idiots! want my advice (as a directtv customer stuck in there contract!) STAY AWAY FROM DIRECT TV!- THEY DONT CARE ABOUT CS WATSOEVER!!
SilentAssasin425 2 months ago
Warning for anyone that has the nfl ticket.... they say its free for one year. but by contract you ethier need to pay for the second year *488$ or if you dont want it for the second year you still need to pay for the first year you had for free. no joke everyone that got the nfl ticket this tyear will be f$%#^ pissed when they get there "surprise" bill..
trinxoxo69 2 months ago
We have had directv for 7 years and there customer service sucks we have had the same problem with waiting on the phone for more than a hour just to speak with a moron im with you . Good luck with dishnetwork .
killdonwhitehorse 3 months ago
Report these slime to your state attorney general.
BiggerFatterBlog 4 months ago
your a whiny ass baby!dish network sucks ass!i haven't had any issues with customer service at all.
sabbathrulz99 4 months ago
One may have one channel that another isn't contracted with here and there. But they play the same type games! My Dish receiver just died, and even though I paid $6 on top of my Dish bill each month for two years for insurance - Dish now has no record of my insurance, and wanted to charge me $200 for a new receiver! I tried everything! I even offered to fax/mail a copy of my bills to show the insurance. But, they won't agree! So, they are going to charge me $15 just to return the receiver!
VideoGuyNC 4 months ago
The Directv customer service motto is "Every Call Has Options" That means offer the customer new equipment (which requires new 24 month commitment) or offer premium channels. GREEDY!!!!!!!!
teresacason 4 months ago
Thats what happens when you don't use a Local Dealer
sctteicher 4 months ago
Directv scammed me with "Refer a Friend" as well. My friend signed up and started getting the discounts but I didn't. I also contacted customer service and was transfered around with no resolution. I finally recieved form a letter in the mail stating that I was not going to recieve the $100.00 credit because my friend called the wrong number to sign up. Really? the wrong number? Look on the web concerning the business practices of Directv. I am no longer a customer after 10 years. Never again.
Steam4ever 4 months ago
@Steam4ever You are right. They want to get your order for new service processed and not give you the chance to get the credit. They are super GREEDY! I worked at Convergys - the outsource company for Directv service - for 5 months before getting fired. It is a terrible place to work. Training is not adequate. Pay sucks. None of the CSR's really know what they are doing. Customer service is not the main focus. It's sale! Sale! Sale!
teresacason 4 months ago
Direst TV sucks
Mehdi5218 5 months ago
I used to work as a CSR, yeah. They don't care.
iChuckyPC 5 months ago
Why are they still in business. Buy a roku and get basic cable. Its a hell of a lot cheaper and you won't have to pay a corporation. Directv said they legally took action where they can debit your account for the final bill when you terminate service. They won't do it when a payment is due if you are not signed up for auto pay but oh boy will they do it in a heartbeat at the end. They want you to be late and want you to go to best buy and buy your receivers cause they are gonna charge you n e wa
SouthernVoice75 6 months ago
You have to go through discount redemption process idiot. You don't just run around town telling people to sign up with dtv and hope they will give you credits. Fucking idiot.
IRIE4IPIER 6 months ago
so whats better Direct tv or DIsh anyone ?
e1alex 6 months ago
@e1alex dish network i had both like dish alot better
dave72653 4 months ago
Time warner cable is the best service provider in ohio with the bundle. they have unlimited long distance phone and an internet speed of up to 1mbps. and have free movie channels like amc tcm and foxmn. but their ungodly prices and shitty customer services where i live is the reason we left.
skinnyfreak1022 6 months ago
mamabhive you'll get the discounts if you do what the agreement says. stupid people always call in saying that they're getting screwed over but they never take the steps to get the discounts.
rhcprxbandits 7 months ago
yeah come over to dish, where cust service sucks worse
andyZ338774 7 months ago
Uh, I work for them and the issue you were having would be easy to resolve. All they would have had to do is look up your grandma's account and see you referred her and issue an escalation for the credit to be applied. Very easy fix. I'm not sure who the heck you were speaking with. Dish sucks! I'm not just saying that because I work for DTV either. I hate to sound like I'm defending them, but like any other company, it just depends who you get on the phone I guess.
ericlanela 8 months ago
@ericlanela your grandma should have given your account # when she called in to get the service. i'm assuming she did that?
ericlanela 8 months ago
They are a bunch of shysters, and my service is up this month. I have been hoodwinked by directv at least 4-5 times in the last couple of years I have had service with them. I'm going back to dish this month or rabbit ears..lol
okie294life 9 months ago
Hes right no matter how good the deal seems you will be stuck with a huge disconnection fee READ THE SERVICE AGREEMENT OR ASK THEM BEFORE YOU SIGN UP i just want to help people out because this is wrong its a big hidden fee that they try and avoid telling you when you sign up.
marklvrd 9 months ago
I know dude...I was with direct tv for ten years...I finally dumped them and got Dish installed on Saturday...my remotes do not work at night...past 10pm..cannont watch the news...and they have a wicked delay when you change channels. they all suck i guess. Frustrating.
LIFEGUARD805 9 months ago
@LIFEGUARD805 All of them suck, you need to find the one who sucks less, and personally I think is Dtv
lewisleos 9 months ago
turn your friggen hat around and clean your room!!! dang
docrw 9 months ago
do nott get dishh network trust me, i use to work for them and they rip you off so bad and for any little change , your commitment restarts and they never let you know , and tust me dish customer service sucks way way more
gtocit 10 months ago
I love DirecTV, I went to Sams Club the other day, and they tried to sell me on it, "Oh, it can do everything Xfinitiy can!!!" I pay about $159 for a Triple Play, DVR, HD, Howard Stern, and a few other TV's. DirecTV's price to come close to my package? $140 - No Internet OR Phone, but he promises me it's better, ask if it has Howard Stern, "Oh, it should! Here, if we can fill this out" The pressure they put, and the price is not right. They lie, and they don't have Howard Stern. I lol'd at him.
kirbyyasha 10 months ago
what scam was exposed its just you giving your "verison" of what happen to you.. holy shyt batman you are beyond a moron you are an idiot
FILLERyouIn 11 months ago
nice that you have no proff of what you say... your a moron
FILLERyouIn 11 months ago
and yet directv has 50+millions customers..while dish only has around 20m customer and losing more each year to directv1
jdstyl3s 11 months ago
Thanks. Was considering switching but after hearing this we Will NOT be switching to DirecTV.
Ringo7000 11 months ago
@Ringo7000 Trust me dtv is way better than dish, if you do some research you will notice that.
lewisleos 9 months ago
get out of my country white man!!!!!!
find a better hobby.
liquidfire25 11 months ago
It "bondsly" is right!!!!!
giovanni2015 1 year ago
1.Dish Network best for the price the best HD channels and free the movie channel Direct or others wont give you and they now have google internet tv.
2.Comcast best on demand thousand of free shows and movies good overall channels and sports.
3.Direct tv bad customer service they charge to much for there premium channels very good sports and they give you 2 DVRS to record shows and movies which is cool.
4.Uverse Lots of channels record 4 shows and watch in different rooms there Hd is good.
bondsly 1 year ago
every one has there opinion..CABLE,DISH<DIRECTV,I have seen so many credits be added to a bill for late installs,for customers calling in after they ghave smoked up all there weed,and saying it was not working whenhe left,,also i have seen where the tech just was not up to doing there job today,but to actually comment on this video ,,all i can say is try them out but you will see the grass is not always greener on the other side ,,good luck
bagwelldaniel 1 year ago
Great review and info homie, way to stick it to the man... signing up with Dish... I hope DirectTV is aware of your review
raymondhwalker1 1 year ago
If you go onto the BBB site you will see that Directv has a F rating... DishNetwork has a C+
ucci05 1 year ago
@ucci05 you can also see that Directv has 10 times more customers to hear from as well
bagwelldaniel 1 year ago
Update: We are still with Direct TV. Not by choice by any means! We still dislike them very much but what can you do??
MaMaBHive 1 year ago
@MaMaBHive Why not get cable?
coffeeandsugar20 8 months ago
@MaMaBHive any update as of now?
movingtodie 3 weeks ago in playlist Uploaded videos
I have Directv . Choice Xtra Package $63.99 about 200 + ch's . + HD tv Access is $10.00 + One Leased Receiver $5.00 + One Primary Leased Receiver $5.00 Total $83.99 But I call To Drop My Service & they said we will Give you = 4 ch of Show time +4 ch of Starz + 2 ch ENC + 2 ch ? For 6 Month Free And one Year $25.00 Credit . Total $59.43 know Cont. or $58.99. And they did . But I Have had Dish All ready And now i will agin
irocx29 1 year ago
@irocx29 hahahaha primary leased reciver also give credit for it, if u has 2 receivers only pay one for 5 dlls, if u get choice extra and have a recurrent credit card to make pymnt will give free hd for life, all u need to know its how to use ur service and know how to read ur bills, and that it u will have service at leat for 30 dlls per month for a package in cost for dlls,
hunterikary 1 year ago
as for Dish Network I know they have good customer service, but they charge you for every single thing.... wanna change package? 5 dollar fee.... wanna technician? 95 dollars or 15 with insurance.... wanna have 3 receivers? fees for additional receiver up to 17 dollars EACH.... so yeah.... I think you can stick with comcast or someone else XD
V1cLMF 1 year ago
so how is Dish going?
V1cLMF 1 year ago
You will find that dish network is no better, I know from experience
stingraycorvette1 1 year ago 2
@stingraycorvette1 if dtv sucks... just imagine what Dish network can offer u... xD
jaesrock 1 year ago