Bypass all your splitters... plug the Set Top Box directly into the cable that comes into the house. If you're still having problems then either your area is under maintenance or you need a new drop/STB. If your problem is fixed, then it's the cable line/splitters in your house. Same thing for internet. If your modem is dropping offline, bypass routers/splitters. If there isn't a problem in the area and your modem still cannot get online... its the wiring inside the home/drop/modem itself.
I know the standard receivers they gave us were crapin out but we are gonna get 1 HD receiver for our new HDTV (my aunt has comcast HD but we live both live in sandston VA)
I pay $60 per month for their bundle package, biggest waste of money. The first cable box they installed stopped working after just a day. They gave me a replacement which is a fucking joke; its a puny little thing that doesn't even have a power button. And their on-demand ALWAYS freezes and crashes on me.
The cable internet is suppose to be up to 6 mb, BULLSHIT! My old netzero DSL was faster! I just wish I didn't sign a year contract. That's how they get you
Their customer service is as bad as their techical service, or worse. I went through 5 MONTHS of customer service HELL to get them to stop billing my credit card every month after I cancelled my service with them. I'll never go through that again. If I move somewhere with Comcast is the only option, I'll do without.
I used to pay the same a long time ago. It even did not have the channels that I wanted. I wanted in Spanish but it was on 2003. AND I thought VERIZON was a lot! It was $120.
I had the exact same thing happen. I called many times and many different technicians came out and they all told me different excuses. (You have an old box. The wires inside your house are old. Maybe you have rodents!) We moved, and I haven't had THAT problem since. I'm actually going to Comcast today to cancel for an entire set of different issues. They have the worst customer service I have ever experienced.
Wow, so you have shitty cable or a loose conection on the back of your TV. Instead of bitching on YouTube why don't you call them and ask them to fix it?
save the drama for your mama. I have been a cable tech for many years and the problem this guy is having is usually caused by a bad or loose connector and can be fixed in two minutes or less. People don't realize that we are in the digital age and that there is alot more to cable then what you can buy at radio shack. i.e. gold plated splitters and fittings and splitters don't mean shit . Leave the wiring to the professionals
I have the same problem, I've only had techs touch my equipment. The first time, a tech actually worked on my box @ my house & that just made it worst. The second and subsequent times, the tech just brought out a new box. I am now on my 6th box and its having the same problem, what can you suggest I do?
Start calling more and ask for managers, that usually puts fire under there ass.Also insist on having all new wire from the pole to the back of the t.v. remember you're the customer not them.
I have to step up on this one... Usually in most places that Comcasts 'services', they are the ONLY cable provider. There are satellite companies but what kind of choice is that? I have had satellite before and it was even worse than this at times. So.. if Comcast says they provide a clear digital signal then they should provide one consistently. I don't know the guy who posted this vid.. just chiming in.
okay, your paying $140 in cable services from comcast...dont you think the smart thing to do than is cancel your service and go somewhere else instead of complaining about it and wasting your time putting this videos on youtube? just cancel, end of problem...you do have a choice you know.
dude what he probably did was record this b4 he switched, then put it on you tube to show how crappy there service was. Cuz hell yeah he is gonna switch with that crap
I wish I had a choice. I have a lease restriction saying that I cannot install a dish on or outside my unit... Comcast is the only cable provider, so I'm stuck with them until my lease is up...
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kill2dress 3 months ago
Bypass all your splitters... plug the Set Top Box directly into the cable that comes into the house. If you're still having problems then either your area is under maintenance or you need a new drop/STB. If your problem is fixed, then it's the cable line/splitters in your house. Same thing for internet. If your modem is dropping offline, bypass routers/splitters. If there isn't a problem in the area and your modem still cannot get online... its the wiring inside the home/drop/modem itself.
tacothunder 1 year ago
Both CableTV and DirectTV suck! I tried both and got sick and tired of wasting money on poor service and the same crappy reruns and garbage programs.
InternetSatelliteTV 2 years ago
Try Att Uverse
bgb247 2 years ago
dude this is not a comcast issue its cus u have a splitter! the RX and Tx signal is trying to come in and ur splitter is fucked up!
replace ur splitter and its fixed EAZY!
downsouth187 3 years ago
Get verizon FIOS and you'll have none of these.
Sonic3000 3 years ago
I know the standard receivers they gave us were crapin out but we are gonna get 1 HD receiver for our new HDTV (my aunt has comcast HD but we live both live in sandston VA)
Thegamer5150 3 years ago
Switch to Time Warner!
Kitsuneranger 3 years ago
Comcast is the worst damn company on the planet and they could all go straight to Hizzellll!
Angelisv 3 years ago
COMCAST BOTH SUCKS AND BLOWS!
I pay $60 per month for their bundle package, biggest waste of money. The first cable box they installed stopped working after just a day. They gave me a replacement which is a fucking joke; its a puny little thing that doesn't even have a power button. And their on-demand ALWAYS freezes and crashes on me.
The cable internet is suppose to be up to 6 mb, BULLSHIT! My old netzero DSL was faster! I just wish I didn't sign a year contract. That's how they get you
Brendonbosy 3 years ago
Call them and make them come out and fix it do a truck role for every little thing that goes wrong.
Get the managers email as well as his bosses email and the president's email address and make them FIX IT.
Otherwise you can walk away due to them not fulfilling there part of the contract!
Angelisv 3 years ago
and perhaps we cut your cable off cause you are a whiny lil bitch who always pays late
ohhellnaw 4 years ago
Their customer service is as bad as their techical service, or worse. I went through 5 MONTHS of customer service HELL to get them to stop billing my credit card every month after I cancelled my service with them. I'll never go through that again. If I move somewhere with Comcast is the only option, I'll do without.
sidneysmalls 4 years ago
I used to pay the same a long time ago. It even did not have the channels that I wanted. I wanted in Spanish but it was on 2003. AND I thought VERIZON was a lot! It was $120.
vilapupu 4 years ago
i get same problem!
yx516 4 years ago
I had the exact same thing happen. I called many times and many different technicians came out and they all told me different excuses. (You have an old box. The wires inside your house are old. Maybe you have rodents!) We moved, and I haven't had THAT problem since. I'm actually going to Comcast today to cancel for an entire set of different issues. They have the worst customer service I have ever experienced.
joeshepp 4 years ago
perhaps its a message to start paying your bill
ohhellnaw 4 years ago
Perhaps you are a moron.
sidneysmalls 4 years ago
direct tv is the way to fly- the hell with comcast- its a poorly ran rackett!!!
Beanmaster73 4 years ago
Wow, so you have shitty cable or a loose conection on the back of your TV. Instead of bitching on YouTube why don't you call them and ask them to fix it?
JohnnyZ28 4 years ago
That doesn't work. Either you leave a message and they never get back to you, or they tell you it will be 8 days before they can come and fix it.
abacab87 4 years ago
I thought that the video of the video was worse than the video you were trying to video. And I agree with davidcblgy.......save the drama bitches!!!!
VigilantPatriot 4 years ago
save the drama for your mama. I have been a cable tech for many years and the problem this guy is having is usually caused by a bad or loose connector and can be fixed in two minutes or less. People don't realize that we are in the digital age and that there is alot more to cable then what you can buy at radio shack. i.e. gold plated splitters and fittings and splitters don't mean shit . Leave the wiring to the professionals
davidcblgy 4 years ago
I have the same problem, I've only had techs touch my equipment. The first time, a tech actually worked on my box @ my house & that just made it worst. The second and subsequent times, the tech just brought out a new box. I am now on my 6th box and its having the same problem, what can you suggest I do?
deezedayz 4 years ago
Start calling more and ask for managers, that usually puts fire under there ass.Also insist on having all new wire from the pole to the back of the t.v. remember you're the customer not them.
davidcblgy 4 years ago
amen. I was on the phone foe more than 2 hours trying to get my number ported. It's been a month and i'm getting pissed.
abqspencer 4 years ago
to me it would seem its not the box but rather the wiring in your home...how old is that..100 yrs ?
ohhellnaw 4 years ago
thes guys jus sayin that cuz they just damn poor i have comcast and im not complainin
hrtfjyy 4 years ago
I have to step up on this one... Usually in most places that Comcasts 'services', they are the ONLY cable provider. There are satellite companies but what kind of choice is that? I have had satellite before and it was even worse than this at times. So.. if Comcast says they provide a clear digital signal then they should provide one consistently. I don't know the guy who posted this vid.. just chiming in.
draeven57 4 years ago
okay, your paying $140 in cable services from comcast...dont you think the smart thing to do than is cancel your service and go somewhere else instead of complaining about it and wasting your time putting this videos on youtube? just cancel, end of problem...you do have a choice you know.
SerialKittyxTheTruth 5 years ago
dude what he probably did was record this b4 he switched, then put it on you tube to show how crappy there service was. Cuz hell yeah he is gonna switch with that crap
metalhead14147 4 years ago
I wish I had a choice. I have a lease restriction saying that I cannot install a dish on or outside my unit... Comcast is the only cable provider, so I'm stuck with them until my lease is up...
deezedayz 4 years ago