Update: How to convert AVI to MP4 for AVerMedia Game Capture HD

[ohPottsy]

when i record it only gives me no picture but just sound i need help

[AVerMediaGamerZone]

@ohPottsy

Please follow the boot procedure as detailed below:

1. Power on the Gaming Console first

2. Power on the Game Capture HD

Kindly confirm that the screen resolution of the Xbox360 or PlayStation 3 is under or equal to 1080i, for detailed setting instructions please refer to the User Manual.

Thanks!

[Trevordestroyer1]

I cant even put the video in the format because all of my vids are (.wmv) not avi... and I downloaded the 1.6.4 to my avermedia, i downloaded the (1.0.0.5) avermedia converter... why are my formats (.wmv) and not avi??

[AVerMediaGamerZone]

@Trevordestroyer1 Thanks for asking. The AVI to MP4 converter can only convert the recordings created by the Game Capture HD. Please check your videos are recorded by Game Capture HD(C281).

[Szczepkowsk1]

the mp4 converter won´t work and when i try to convert something, it says "filters are not registered or other errors". my OS is windows 7 64bit version. for some reason though it works on my laptop, windows 7 32bit version..

[AVerMediaGamerZone]

@Szczepkowsk1 Please try to download new MP4 Converter version(1.0.0.5) and upgrade C281 firmware to 1.6.4. Thanks for asking, please don’t hesitate to contact us should you have any question about this product.

[Szczepkowsk1]

@AVerMediaGamerZone i have just upgraded the firmware to 1.6.4 and everything is going fine with the device. but i have downloaded and re-installed the mp4 converter ver. 1.0.0.5 and i am still receiving the error "filters have not been registered or some other errors" when i try to convert a file which i have recorded.

[NiggyBZ]

Sorry, i edit my comment. It works with clips recorded before i upgraded C281 to 1.6.4

Clips recorded when 1.4.3 work fine in the MP4 Builder.

[NiggyBZ]

As lots of people, i got a problem.

Since i upgraded to 1.6.4 FW , the MP4 Builder says "This file is not from C281".

That MP4 Builder is the one released on 2012/01/20 and in fact, for 1.6.4 or later.

Someone helping me ? :S

[AVerMediaGamerZone]

@NiggyBZ Please make sure MP4 Converter version is 1.0.0.5. (Maybe the old version is not uninstalled.) Thanks for asking, please don’t hesitate to contact us should you have any question about this product.

[NiggyBZ]

@AVerMediaGamerZone thanks, but i have already fixed it. I just needed to install SP2 :D

[SirRobinII]

c127when for EU ?

[AVerMediaGamerZone]

@SirRobinII

Thank you for the interest in AVerMedia product, the Game Broadcaster HD has been listed on Amazon EU stores (UK, DE, FR and IT), ASIN: B006VP0P6W. The item is out of stock for now, expected re-stock date is Feb-22, here you are the product page on Amazon UK: h ttp://w ww. amazon.co.uk/gp/product/B006VP­0P6W.

[MyWarriorTraining]

this app doesn't work

[NobleOmnicide]

First of all, I really do like my Game Capture HD.

But perhaps in a future Firmware update, would it be possible to consider changing the file format that the device records in so we can avoid having to convert the files in the first place?

[AVerMediaGamerZone]

@NobleOmnicide Thanks for asking. The recording format depends on the hardware encoder on the board. The firmware update cannot change the recording format.

[NobleOmnicide]

@AVerMediaGamerZone Thanks for the quick response. I understand. While the hardware itself cannot be change, at least I found this video and I'm glad you guys provide the MP4 builder software. It seems to work just fine so far, it's easy to use, and Sony Vegas 11 doesn't have any problems recognizing the MP4 format, so no major complaints from me. Thanks guys.

[xXTHEK1LL3RXx]

@AVerMediaGamerZone In the future I want to buy this game capturer, but I have a question: can I record 1080p or 1080i with 59,94FPS? Is it possible? Or I record a 720p montage with it, is it possible to record it @60FPS? Thanks. :-)

[AVerMediaGamerZone]

@xXTHEK1LL3RXx Thanks for asking. The Game Capture HD can capture and preview live game footage in 1080i@30fps. But if you capture a 720p game , it can record in 60fps. Thanks

[xXTHEK1LL3RXx]

@AVerMediaGamerZone Thank you for the info. And I have one more question: isn't there any way to livestream with it? :O

[AVerMediaGamerZone]

@xXTHEK1LL3RXx Thanks for asking. About live streaming, Game Capture HD will not be able to connect to internet directly so that live stream is not supported.

[herreraa11]

I have a problem. When I click the app, it give me an error. My computer is windows XP. I can't open the app after the installing finish.

[AVerMediaGamerZone]

@herreraa11 Thanks for your asking. Sorry, the software not support XP. There are many third party freeware/sharewares that will allow you convert from .AVI to H.264/AAC (.MP4). Software listed below are some of our recommendations:

Freemake Video Converter

Miro Video Converter

Anvc Any Video Converter 3.3.1

Format Factory 2.70

thanks!

[pnero23]

I have problem coping a file from the Installed HDD to My Usb flash drive. The other way around i had not problem. Any suggestions?

[pnero23]

I downloaded the converter and it plays in avi but when i convert it and try to play it, it only play a couple of seconds or not at all. also when i do play it in avi it seems to be in slow motion but if i play it on the avermedia itself its a little fast am i doing something wrong?

[AVerMediaGamerZone]

@pnero23 Thanks for asking. Please try using another media players.( maybe it is the h.264 codec issue on your platform.)

You may download the following media players for free from below link:

SPlayer 3.7

h ttp://w ww(dot)splayer(dot)org/index(d­ot)en(dot)html

VLC Player 1.1.11

h ttp://w ww(dot)videolan(dot)org/vlc/

PotPlayer 1.5 (Build 29917)

h ttp://w ww(dot)potplayer(dot)org/

BS.Player 2.58 (Build 1058)

h ttp:// w ww(dot)bsplayer(dot)com/

[MrMagictap]

Hi, Love my AverMedia Game Capture HD. One issue, it captures Forza Motorsport 4 at 60 Frames Per Second HD 1920x1080i and the MP4 converter works spitting out quality HD 1920x1080i 60FPS MP4's. Problem, none of my video editing support 60FPS like Avid Pinnacle Studio. Studio 14 & 15 do not support 60fps only standard PAL (25 fps) and NTSC (29.97 fps) anything above or below this needs down or up sampled to the closest of the above. Can you please add these specs to the MP4 converter as options?

[AVerMediaGamerZone]

@MrMagictap Thanks for asking. Currently Game Capture HD(C281) doesn't have related function. But we suggest others editing S/W as below:

And about edit software,you can refer as below:

●Microsoft Expression Encoder 4

●Windows Media Encoder 9

●CyberLink PowerDirector 8

●Arcsoft TotalMedia Studio_3.0.0.17

Thanks!

[AbhiLabi]

He i am having the same problem as many others here "filters are not registered or other errors"

[AAfitzy88]

@AbhiLabi I had the same problem. If you have DIVX on your computer, uninstall it. That worked for me. I think it conflicts with the MP4 builder.

I did this and now it works...And it's fast!

No more "filters have not been registered" msg

[AAfitzy88]

Just got the box yesterday. Having a struggle with the "Filters have not been registered" msg when I try to convert the AVI file with your suggested DL program... Any ideas why I am having this msg?

[xOllyB]

when i put the clip into play on my laptop its lagging so bad converted it to mp4 still same paid alot if i dont get a fix refund in order

[AVerMediaGamerZone]

@xOllyB Thanks for asking. To playback smoothly, need to install player (to have MP4 codec.) and PC/NB system requirement is required. Check FAQ as below.

Please visit our supporting page regularly for firmware updates. We will continue to provide you with updated firmware to make your experience with Game Capture HD even smoother.

Please refer to the lists of recommended PC media players below:

●BS.Player 2.58

●VLC Player 1.1.11

●SPlayer 3.7

●PotPlayer 1.5

[AVerMediaGamerZone]

@xOllyB

Please make sure that you select the “De-interlace” function before playback.

In order to enjoy more smooth playback 1080i recorded file from C281, please refer to the minimum system requirement:

●PC / Intel Core2 E8400 3.0GHZ

●AMD Phenom II X3 710

●NB / Intel Core i3 380M @ 2.53GHz ,

●AMD A4-3300M APU with Radeon HD Graphics

[theblackopsking1]

@xOllyB are u recording in real time mode?

[DewMannnn]

This doesnt work on my computer when i name the mp4 file and try to start it will crashed and say Avermedia stopped working? any help??

[MrJakeHD]

im having a Problem i import and clip and when i press start it says Filters have not been registered or some other error - message my inbox if you have an answer for this?

[ShatterSkyy]

I have been contacted by e-mail; still waiting for an answer to why this won't work on my computer.

[AVerMediaGamerZone]

@ShatterSkyy Thanks for asking. I have send a mail to your mailbox. Thank you for your reply. :)

[TheFlyingBusters]

Is there a mac version of this?

[AVerMediaGamerZone]

@TheFlyingBusters Thanks for asking. We are working on Mac version currently, but it may take couple weeks to release it.

[TheBlockTVinc]

using MPEG Video Converter and I am trying to export the AVI to MOV and it's blank. need help!

[AVerMediaGamerZone]

@TheBlockTVinc Thanks for asking. MPEG Video Converter is 3th party converter s/w, after our testing, it’s OK to convert to MP4, but we did not do lots test on MOV, might need to try other converter.

[TheBlockTVinc]

@AVerMediaGamerZone if I do MPEG4 it says "protected" I'll just screen record it.

[AVerMediaGamerZone]

@TheBlockTVinc Thanks for asking. There are many third party freeware/sharewares that will allow you convert from .AVI to H.264/AAC (.MP4). Software listed below are some of our recommendations:

Freemake Video Converter :w ww(dot)freemake(dot)com/free_v­ideo_converter

Miro Video Converter : w ww(dot)mirovideoconverter(dot)­com

Format Factory 2.70 : w ww(dot)pcfreetime(dot)com

[TheBlockTVinc]

@AVerMediaGamerZone I'll just use screenflow and export it that way! it works!

[LGdu57Videos]

J'ai un problème quand je lance l'application : Cette application n'a pas pu démarrer car d2d1.dll est introuvable. La réinstallation de cette application peut corriger ce problème.

I have a problem when I run the application: This application has failed to start because d2d1.dll was not found. Reinstalling the application may fix this problem.

[unSeentertainment]

if youre still having trouble converting the file watch my video on how to convert it.

[InstantClassicGaming]

I have the problem where it says "Filters are not set or some other error". Please help!

[AVerMediaGamerZone]

Dear Sir!

We would like to offer our assistance in resolving the issue experienced with our product. Would it be possible to provide your e-mail address for us? You can send private message for me. We would contact you ASAP.

Thank you for your help in advance.

[NarutoX9V]

I have a problem when I start the Game hd capture the builder puts me this "filters are not registered or other errors"

If you please Help me

[AVerMediaGamerZone]

@NarutoX9V Thanks for asking. I have send a private message to you. Would it be possible to provide your e-mail address for me? We would contact you ASAP.

[AAfitzy88]

@NarutoX9V I had the same problem. If you have DIVX on your computer, uninstall it. That worked for me. I think it conflicts with the MP4 builder.

I did this and now it works...And it's fast!

No more "filters have not been registered" msg

[MikeGamerRacer]

@NarutoX9V Alright i had the problem to but i founded the problem.

The Problem is because u have placed the map from C to somewhere else so u need to let the map stay where it is installed and then it should work fine so Please Thumps Up this comment so everyone can see.

[CrazeeMcDz]

omg thank you so much. thank you thank you thank you thank you!!!!!!!!!!!!!!

[CKVideoGamerHD]

could you upload a video with the best render settings for the capture sony vegas?

[AVerMediaGamerZone]

@iGiveYouWhatYouAskFo Thanks for your asking. sorry, the software not support XP. There are many third party freeware/sharewares that will allow you convert from .AVI to H.264/AAC (.MP4). Software listed below are some of our recommendations:

Freemake Video Converter

Miro Video Converter

Anvc Any Video Converter 3.3.1

Format Factory 2.70

thanks!

[maxahang]

It is great on my win7 x64.

[xSurEelx]

will you ever add a usb to usb function?

[FeaRcarlcool]

How long would a 10 minute video take to convert. Recorded at the highest setting

[AVerMediaGamerZone]

@FeaRcarlcool Thanks for your asking. Please use our “AVI to MP4 builder” (can download from our website), 10 minutes video might only take few seconds…

[FeaRcarlcool]

@AVerMediaGamerZone wow thats fast!

[TheWallyLopez]

this is can to install in mac's?

[AVerMediaGamerZone]

@TheWallyLopez Thanks for asking. We are working on Mac version currently, but it may take couple weeks to release it.

[TheWallyLopez]

@AVerMediaGamerZone I hope so, but in Spain when they arrive? and it will be in hd? if you do that I believe many people buy it:)

[iiSpectrum]

fter i put the file in the input and choose my output file and press start i get an error saying "Filters have not been registered or some other errors" PLEASE HELP

[bobtheblob68]

@iiSpectrum I get the same error :(

[TemplarLuksiK]

Can we extend the recording length of each recording more than 15 minutes?

[Jangaboo]

hi could you release an update for game capture Hd to allow usb connectivity through computer so you can stream live gameplay to sites like twitch.tv?

[Bradbssargdons]

i just got this avermedia game capture HD and i am curious, is there an advantage to converting to MP4 rather than keeping it AVI?

[AVerMediaGamerZone]

@Bradbssargdons There are several video editing application, such as SONY Vegas Pro, that cannot import AVI file and it needs to use other application to render/transcode to MP4 or other available formats. We provide this tool to get MP4 file without video render/transcode processing that may cause some video quality degrade.

[Bradbssargdons]

@AVerMediaGamerZone I see... from my experience, AVI is a much more common video type than MP4. I would think a program like Sony Vegas could import AVI's. Seems that would be a basic standard filetype....

[justintime201]

mine wont work. i get a error and it says, "Filters have not been registered or some other errors."

[AVerMediaGamerZone]

@justintime201 Sorry for this error and we will check it ASAP. Besides, can you provide us your system information for our reference in advance? Thanks.

[justintime201]

@AVerMediaGamerZone what do you mean by system preference? Do you mean my computer specs?

[AVerMediaGamerZone]

@justintime201 Yes, we need your OS information. This tool needs to installed and work after Vista SP2 or Windows 7.

[justintime201]

@AVerMediaGamerZone im using windows 7 ultimate service pack 1

[justintime201]

@AVerMediaGamerZone 64bit

[CuttCrew]

@justintime201 Hey Man i just had the same troubles, Uninstall all codec software. it filters it

[justintime201]

@CuttCrew what do you mean

[CuttCrew]

@justintime201 Well i downloaded Divx codecs and they basically took control of the codec, and i uninstalled them the problem stopped

[denny24ko]

what if you have mac please help because i only have a little more time to return it

[AVerMediaGamerZone]

@denny24ko We are working on Mac version currently, but it may take couple weeks to release it.

[MrAwsomeRhettman]

Hey AverMedia, will you ever release an update so we can do livestreams?

[AVerMediaGamerZone]

@MrAwsomeRhettman Thanks for your asking. Sorry, The Game Capture HD doesnt have live streaming function.

[CKVideoGamerHD]

OMG! Thanks!!

[TheZeStYPuMpKiNs]

I love this.. Thank you for this tutorial.! 3 Im getting a AVerMedia Game Capture HD on Christmas and I need to know a lot about it. So I came here and its worth it'. :)

[planBdany]

Downloaded it but it didn't work I cant start the program it says d2d1.dll was not found?

[AVerMediaGamerZone]

@planBdany Can you help to provide us more information about your system configuration? We will look into this problem ASAP.

[planBdany]

@AVerMediaGamerZone all I know is that its windows vista 32-bit

[Animal649]

@planBdany I had the same as well. Then i realised that my laptop is running xp, Lucky my pc is windows 7.

[AVerMediaGamerZone]

@planBdany This DLL is provided after Vista SP2. If you are not able to upgrade it, we will found another way to solve it.

[ZScheckitout]

make one for mac!!!

[AVerMediaGamerZone]

@ZScheckitout We are working on Mac version currently, but it may take couple weeks to release it.

[denny24ko]

@AVerMediaGamerZone i get lag even in real time mode is it my hard drive

[AVerMediaGamerZone]

@denny24ko Please try to update your Game Capture HD to the latest firmware(1.5.0).

and disable progressive scan under component and try again. Thanks

[ZScheckitout]

mac too?

[ExtinctBeast]

you guys are amazing! i love this company. my game-plays are all because of you guys. But i use window live movie maker to convert my game-plays into .wmv because that is what the program i use "sony vegas pro 2011" works with. So i think you should have a .wmv converter too.

[ExtinctBeast]

@ExtinctBeast but for some reason some computer sony pro doesnt like mp4.