How to Provide Extraordinary Customer Service: The Fred Factor

[sucyresky]

I like this is vedeo

[Ostgrindarn]

"Fear nothing but to waste the present moment; if you take care of the moments, the moments take care of your life."

what his quote means??

[Delivered0ne]

And when isn't it "This present moment"?

I left Mom in the care of the ER a few hours ago. She had a near fatal heart attack around midnight & I've been thinking of all the time I could've spent being more attentive to her & appreciative for her ongoing caring & thoughtful attention, instead of so caught up in my own pursuits.

You can never get the time back

I'm now setting out to foster a new attitude of realizing maximum meaning from every minute I am given by the Creator, by maximum loving

[astjeanable]

It seems so simple, yet very few people work like Fred. I purposefully look for ways to make someone day better each day and to provide outstanding service. Because this is how I live, I am constantly searching for others who provide fabulous customer service and then I compliment them and their manager.

[jefmenguin]

This is truly inspirational Mark. Thank you for sharing the story of Fred to the world.

Jef Menguin

[Jgrova7]

i read this book and it didnt change me because i was a "fred" however it re assured me that hard work pays off and that there are many people out there that care about others....great book i highly recommend

[rbland2020]

Great message!

[jgblauman]

Inspiring!! I immediately bought 4 copies of the Fred Factor for my immediate circle - and plan to buy more!