Customer Service

[constancejuarez36]

Thank you for posting your video for all to see.

[ericaduncan21]

thanks for posting some great stuff :))

[kentpaul65102]

this is pretty hilarious but the sad thing is that they actually do exist

[zMonticelo]

At my channel you can find millions of email list for sale witch can be used to promote various things:blog,sites,business,pro­ducts,You Tube  channels,clients for your products.

Email Marketing is the cheapest way to promote something or to find clients.

[nagamen]

dear Mr Frank,

i'm from Malaysia, i need a guideline how do we get our staff to attract our customer service and teamwork.

[jmfkno7]

The thing about the "bad" customer service, small things like buying a fax machine is as easy as reading the benefits they post on the box, that's why they're there. Customers are just too stupid to take 3 minutes and read for themselves to get the information they need.

[haxja]

customers are lazy, therefore you need to help them buy in a way or another therefore your helping yourself...

even if you didnt know what it offers, you can easily joke around it and still cheack on the box after all. But at least the customer feels better.

[jmfkno7]

It's not story time. If someone can't read a simple description of an item on their own to learn a little bit about it, they don't deserve to live.

[haxja]

gl than when you have your own company...if you do already gl with it already

i still think help the customer help yourself anyways

[jmfkno7]

What's "gl"?

[haxja]

good luck = gl

[deepsofhell]

You have to go to Toronto, the Customer Service is unknown in this city.

[zakizakaria69]

frank...frankly speaking...you are really fantastic.

[danybarnez]

pretty good that

[rajubaba12]

plz send me essay on customer service and customer loyalty???

plzzzzzzz

[GordonMarilee1]

Great video

[dalekeener]

You are outstanding!..very good tips and ideas..

Dale

Ohio

[robsmith1983]

"Tales of Good and Bad Customer Service" By Frank Furness.

1) Frank walks into an electronic store with the intention of buying a fax machine.

Listen to his story, what could the member of staff have done better?

2) Frank walks into a clothes shop with his son.

Listen to his story, what made the service Frank received so good?

3) Now with the person sat next to you I would like you to discuss and note down any good or bad customer service you or someone you know has experienced.

[wjddnek]

good video.. thanks

[Keito2]

good video, has a great point!