Donna Jackson

[chrisfaron]

Great video, I often hear people say to me that social media is a waste of time.... so wrong they are!

[andreavascellari]

@chrisfaron: Thanks! Hehh lots of people still don't get it, but that's the way we are going. I mean, we've always been social the only difference is that today we can be more social also online. It's the moment of the truth for brands good guys will rock and bad guys will be buried by the conversation of unhappy customers, as simple as that...