why you should not buy anything from signaturehardware.com

[Crazy13dt]

I am a small plumbing contractor who has installed numerous products from Signature Hardware. The only thing that I think they have to offer that is half way desent is their bathtubs, but kind of hard to screw them up. Their faucets and other function bath fixtures are truely made of lower quality. I know every plumber that I have talked to thinks the products are poor. I know my company and others will install them, but will not warranty anything the second we leave the job.

[grannyvonng]

Actually, I meant coco cola...don't et me wrong.

[grannyvonng]

I choked on coke! You made me laugh!

[justina1474]

I have used them several times quality is about the same as local big box stores, I have had a balanced shower valve installed for about a year and the hand sprayer started leaking. I called today the lady asked me to take off the handle and blow it out to see if that would clear any dirt.

This didnt work so I called back left her a message and she responded via email telling me the part was on the way. about 6 hours later I got shipping info.

You cannot get better service than that.

[bryan1282]

thats funny, i was looking for installation tips on a curved shower rod and i happened to get it from signature hardware, then this video happened to catch my eye. i havent installed it yet though. i guess we will see what happens.

[consumeradvocatematt]

I think it is funny that this video was posted years ago, thousands of views, and signature hardware finally woke up to the internet and is having their drone employees post these bull sh!t lies. Give me a break people. signature hardware is full of cheap chinese made garbage, high prices, and lying employees.

[ladykleck]

I order from Signature all the time. Two of my bathrooms are fully outfitted w/ products from them. Never had trouble with quality or the time I needed to make an exchange. If the rod cost 50% more, why did you buy it? Some people (perhaps even you) are simply not qualified to perform event the simplest of DIY tasks. It is sad when they take it out on the supplier of the product.

[philze64]

You sound like one of those DIY people that don't have a clue about what they are doing. Because your ego is bigger than your house you blame the company for your lack of skills. I order from Signature all the time to include a shower rod and I can hang from mine.

[jrgordon1961]

Looks like your need to learn how to install brackets into tile properly...

I had a problem with a similar product, and, following their simple return instructions, had a full refund in a few days. Not sure why you're having problems...

Oh, best price I've found on a lot of things...

[chazableky]

So, if you didn't like it, why did you install it? I think you must be leaving out some information here - Signature Hardware does accept returns and they do give refunds.

[freshfairy]

I agree with this claim. I WOULD NOT buy anything from this vendor. They have a very good Internet marketing firm that posts false positive ratings at PriceGrabber, Google, eBay, etc. I think they are all fake. Once you give them your money, do not expect any possibility of return, exchange, or customer service. This business deserves to be put out of business by the Better Business Bureau or Attorney General in Kentucky. Very much a scam and bogus operation

[HARTLIKEWHEEL]

Signature hardware is top notch

and there prices are the lowest on solid brass items

you need to check the manufacture before buying

before buying check local lighting shops for prices

you can find lower prices but they make you wait

between 30-45 days for a large buy from the manufacture

[justuhbill713]

I've purchased things from them and have never had an issue. It looks like you installed it the wrong way.

[somerset888]

Thanks for posting this - I was actually just looking on their web site. You just saved me a ton of frustration and money!

[RichAtCamp]

I made my own curtain rod out of 1/2" gavlanized pipe.