Stop outsourcing jobs overseas! Millions of US citizens need those jobs, un-employment in the US is high, bring back those jobs into the US! Stop shipping jobs overseas!
This goes to show that it pays to learn how to service your own machines, including installation of hardware, software (including Linux distributions), and networking so you can be self sufficient.
It is not poor customer service. Indians DON'T SPEAK ENGLISH! They don't understand what we say and they only reply random things that have nothing to do with our queries. And when they don't understand a word, they put the phone on mute hopping that WE will give up and hang up the phone. The problem are the greedy companies that hire them!!!! We are not being supported by any customer service at all!!!!
I certainly don't agree on that, if you are the best then you are so knowledgeable you don't need tech support, it just shows you do because not ALL is that smart, some are IDIOTS, don't bash on ASIANS, because it does not prove your worth, AMERICANS would fall down on the pit of their own debt! those company hire ASIANS because they could not hire a techinician to support a 50 dollar device which should have worked, since is MADE In USA, or is working but STUPID AMERICAS don't know how to use
How is this a problem with the tech support? Sounds like just a dumb caller. There has been a problem with callers being able to understand heavy accents, but very few with techies not being knowledgable.
People from foreign countries may be hard to understand, but they are not dumb and to say so....err kinda racist
The only reason your companies are using resources abroad is b/c they are so f**king cheap they don´t even want to spend their money on salaries for american people...why should they? when instead of paying you 14 bucks per hour they can pay us 2...
It`s a f*cked up world...and we are all in it. So show some respect and try moving your buttocks and try to solve the concern yourselves instead of just picking up the phone.
No when someone pays good money for a product and it breaks within the year i expect to talk to someone i understand just like requiring kids in some states to learn Spanish or Latin if i remember right i LIVE in AMERICA not a foreign country so i expect someone who can speak ENGLISH and this is as close to real a reenactment can get every time i call i revieve no help from thee guys just a hassle of them repeating everything i say and in the end i get nowhere.
First problem: you are pissed off b/c the crappy product broke within the yr---no matter who comes to the phone, you will find an excuse to pick on them...ok, to you, they are the voice of the company and you are in a bad mood.
The fucked up thing is that outsourcing happens b/c of the companies, it is not our fault that they come to us b/c they are so fucking cheap and won´t even employ their fellow citizens.
And...just an observation: I LIVE IN AMERICA TOO!!! america exceeds u.s....ok?
OMG...i´m from argentina. I work for General Motors. Outsourcing, obviously.
Let me tell you, we should be laughing at you.
Asking people to go to their computer desktop and having to listen to them telling me they do not have a desktop.
They call a specific website helpdesk while they are actually in a totally different website and they expect you to be websites wizard and to know every single website on the net.
What if some one comes to you for help, and start with yelling and cursing. I am sure you will great to help that person right? I have called support many times, and I admit that some times it is hard to understand them, but that does not mean we have to be diss-respectful and then also expect them to help!
you call yourself americans??? come on!! You dont even know how to speak english, thats why you are not understanding a word they say. You call yourself the first world...give me a break. Racist, you deserve all terrorism you`ve been through.
I lost my job because of outsourcing. All of the clients we had but ONE went overseas to India. I can't tell you how many times my callers thanked me for being American. I feel bad for the people of India that don't have as much as we do generally, but still... they took my freaking job.
This is so funny. I don't know how many times I have gotten people from India, and they don't listen to a darn word you say, they just keep going talking and saying the same thing over as if they didn't even hear you. I think sometimes they do it on purpose, just to see how much they can aggravate you, because they know you need there help... laughing.. I love this video. Thanks for posting. This definitely made my favorites list.
I like the fact that people from India can speak more coherently in english than some Americans; "I got me a serious computer problem.", "It don't work!"
Whatever, Pikie I guess I shoulda called you then. It doesn't take a genius to pull off good grades, hell...If Brittney Spears can get into College, I feel anyone could graduate. So you can take your awards and stick them up your ass. If you were so great, I'd know your name. So go back to your Caravan you pikie git, your mum's hairy axe wound is waitin'.
id shout some abuse about your mum.. but hell shes still fucking in pakistan, when you escaped on a cargo ship, and got a illegal visa into the us..go back to you own country,, where you guys actually come from, not where you might have been born.. fucking asian, you dont see 1 million white guys illegaly living in pakistan or africa, or anything like that do you.. probley because we made it through on our own.. and you didnt becuase you guys aint educated...
Oh, and when you can't hear anything in the background, that's us putting you on Mute so we can talk shit about you to our friends, and yes, sometimes when we ask you to explain something again, we really were just ignoring you. Take a fucking computer class or something geez.
Tech Support when dealing with End Users, is the equivalent to picking oranges or working fast food. And it's true, we do sometimes just put you on hold because we're tired of listening to your dumb ass who wants it resolved 5 minutes ago but all you want to do is complain instead of actually troubleshooting.
because u say retarded shit like.. ok sir is it plugged in?? What a fucking dumbass!! COURSE ITS PLUGGED IN.. PSEUDOSSIA stop trying to justify everything with bull shit. its true.. live with it.
First off, you're the bullshit. Second, because you scoff at the "Is it plugged in" line, you obviously have never worked tech support, because you would know that people REALLY ARE THAT FREAKIN' STUPID!!! Now go back to your trailer, your sister's waiting.
haha your a fucking yank i guess.. fat twat .. trailer.. im british and proud.. i guess we must invest in these 'trailers...' dumbass.. i dont own a Caravan if thats what you mean..im not cheap i have a HOUSE! and btw.. no i would never need to work at 'tech support' i hear you need atleast 3 U grades and above, and have to beable to speak swahelley down the phone..
im not being funny but tech support hardly a intellagent job, if you knew me you'd know i am actually studing A GRADE vb . net & C++ pasted my first year with A GRADE! Retard.... O and by the way theres something wrong with you... probley called mahamid... o and whilst im there i might as well tell you im grade 8 guitar.. has a award to prove it... Prick all at the age of 15.. pretty intelligent i guess
I'd talk to a fog-breather all day before having to suffer through the mud accent of one of these push-start Punjab motherfuckers.
When I call for tech support, I don't call for a lesson in multicultural tolerance, I call to get my issue resolved. Period. Fuck diplomacy and "reaching across the pond". When I call for support on a product, the last thing I want to hear is "How am I fodr helping on you doday?"
Okay, you Sir are an idiot. I've been working Tech Support for almost 2 years. Be glad we have people in India doing some of our Tech Support. Half of you people who call in are freakin' morons who can't be bothered to fucking read the manual or even attempt to resolve the issue yourself. Where it says your name, YES TYPE YOUR FUCKING NAME!!! If it wasn't for the people in India or the Philippines taking most of those calls I guarantee there would be a lot more freakin' killing sprees.
If the rednecks are going to complain about foreigners then perhaps they shouldn't be so conservative when it comes to democrats attempting to regulate business practices. :)
C-2.but my software says my subscription is expired" "i am installing my software, why does it tell that i have to uninstall my previous software version?!!! "Where can i find my order number??? "How to download my software??? fuck off!!! fucking white trash/idiots/dumbs!!!
C1 - You Americans! Don't you know what is the reason why they outsourced this kind of job? (Customer Service, Tech Support, etc..) it's because 90% of you guys are idiots OK? and you ran out of white people to help fellow whites! i work in a call center, i receive calls from you guys like "how to renew my subscription???" "i renew my subscription, why am i not getting a CD???" "i was charged on my credit card and i did not authorized it!!!" "i bought an upgrade,-
that is so fucking true and when you want to talk to someone like a supervisor they don't let you. that's fucked up. and they don't understand a THING. ugh i hate that.
LMAO I LOVE THIS ! you rock! lol the way with the puppet, lol, the guy is confused, though get bent for saying mohammed sadam whatever , india was made especially for hindus, your thinking of the perplexing country next to it, pakistan, ooh Arab countries you rock , these others are the weird , no offense other muslims.
the 'indian' guy said his name was MOHAMMAD sumthing.. YO INDIANS AINT MUSLIMS.. ONLY 12% OF THEM ARE.. 88% INDIANS R NOT MUSLIMS WE DONT WANTO B ASSSOCIATED WITH EM WE HATE EM MORE THAN U DO.. GET IT ALREADY.. FK..
Rod, 1st don't use all caps, and 2nd, the % of Muslims in India is unclear-- could be just 12-15%, could be 20-25%. In the UK, at least 30% of Indian migrants are Muslims though this could be a skew, but don't be sure of your figures.
Gilas, yup the recent stats say 15% n it might a lil more cuz of a lot of muslim bangladeshi illegal aliens in India, maybe 17-18% but 25% is pushing it 2 much, and in either case they r a minority in india, india has been a victim of islamic terrorism for decades n hence dont b surprised when we dont wanto b associated with these jihadi bastards just cuz sum of em have the same skin color as us, thats as dumb as calling every white man a nazi just cuz the nazis were white
I like the piece of paper that the "tech" is reading; my friend said that he heard an outsourced "tech" reading through a book while trying to help fix a problem.
I just took the message and threw it away. Thank God where I work they want Americans answering the phones! The bad part is, we don't get paid much since outsourcing is an option. I understand that the people of India need jobs too, but when I started studying computers a few years ago I could have made about $15 - $20/hour doing what I do now, yet since outsourcing has become popular, I only get $8.50/hour and I'm certified.
Comment removed
jcascantez 1 year ago
Stop outsourcing jobs overseas! Millions of US citizens need those jobs, un-employment in the US is high, bring back those jobs into the US! Stop shipping jobs overseas!
s1nn3r2010 1 year ago
Lol picture of William Hung on the tech guy's desk.
RatATatMGO 2 years ago
repeating "it's not working" over and over again is just like going to the doctor and saying "it hurts" over and over again. ehh.... users :)
sandamn85 2 years ago 4
This goes to show that it pays to learn how to service your own machines, including installation of hardware, software (including Linux distributions), and networking so you can be self sufficient.
phorneker 2 years ago
It is not poor customer service. Indians DON'T SPEAK ENGLISH! They don't understand what we say and they only reply random things that have nothing to do with our queries. And when they don't understand a word, they put the phone on mute hopping that WE will give up and hang up the phone. The problem are the greedy companies that hire them!!!! We are not being supported by any customer service at all!!!!
DouceVipere 3 years ago
Foreigners from asian counties suck at customer service
Americans are one of the best in the world
No doubt
ragman2008 3 years ago
I certainly don't agree on that, if you are the best then you are so knowledgeable you don't need tech support, it just shows you do because not ALL is that smart, some are IDIOTS, don't bash on ASIANS, because it does not prove your worth, AMERICANS would fall down on the pit of their own debt! those company hire ASIANS because they could not hire a techinician to support a 50 dollar device which should have worked, since is MADE In USA, or is working but STUPID AMERICAS don't know how to use
MsHarmony123 2 years ago
This has been flagged as spam show
@ragman2008
keep telling that to yourself..
Carnage85 1 year ago
INTERNET ARGUMENTS ARE FOR WEE TODS
guhnatcat 3 years ago
The problem is not the foreigners are stupid, its that a lot of these places don't teach them GOOD customer service.
msaasha 3 years ago
For saying "it's not working" every time you asked what's wrong you would deserve bad support...racist moron.
weaponcanada 3 years ago
How is this a problem with the tech support? Sounds like just a dumb caller. There has been a problem with callers being able to understand heavy accents, but very few with techies not being knowledgable.
People from foreign countries may be hard to understand, but they are not dumb and to say so....err kinda racist
bigbillyb0b 3 years ago
YES!
S3mp3rH4ck3r 3 years ago
Come on! Give me a brake.
The only reason your companies are using resources abroad is b/c they are so f**king cheap they don´t even want to spend their money on salaries for american people...why should they? when instead of paying you 14 bucks per hour they can pay us 2...
It`s a f*cked up world...and we are all in it. So show some respect and try moving your buttocks and try to solve the concern yourselves instead of just picking up the phone.
nexoargentino 4 years ago
No when someone pays good money for a product and it breaks within the year i expect to talk to someone i understand just like requiring kids in some states to learn Spanish or Latin if i remember right i LIVE in AMERICA not a foreign country so i expect someone who can speak ENGLISH and this is as close to real a reenactment can get every time i call i revieve no help from thee guys just a hassle of them repeating everything i say and in the end i get nowhere.
nysp2007 3 years ago 2
First problem: you are pissed off b/c the crappy product broke within the yr---no matter who comes to the phone, you will find an excuse to pick on them...ok, to you, they are the voice of the company and you are in a bad mood.
The fucked up thing is that outsourcing happens b/c of the companies, it is not our fault that they come to us b/c they are so fucking cheap and won´t even employ their fellow citizens.
And...just an observation: I LIVE IN AMERICA TOO!!! america exceeds u.s....ok?
nexoargentino 3 years ago
Its funny, because if i remember correctly it american companies outsourcing to other country. You should blame them not the people.
amar1089 3 years ago 3
If you continue to provide sucky customer service, that may change.
msaasha 3 years ago
OMG...i´m from argentina. I work for General Motors. Outsourcing, obviously.
Let me tell you, we should be laughing at you.
Asking people to go to their computer desktop and having to listen to them telling me they do not have a desktop.
They call a specific website helpdesk while they are actually in a totally different website and they expect you to be websites wizard and to know every single website on the net.
nexoargentino 4 years ago
Poor customer service.
msaasha 3 years ago
are you dumb? you say my computer isnt working. most general tech support question.
therealmasterpilot 4 years ago
lol the indian tech support isn't even funt o prank because they have no personality.
quikgamer 4 years ago
Maybe they are trained like that to avoid pranks?
method535 4 years ago
What if some one comes to you for help, and start with yelling and cursing. I am sure you will great to help that person right? I have called support many times, and I admit that some times it is hard to understand them, but that does not mean we have to be diss-respectful and then also expect them to help!
kemcho12345 4 years ago
"I think the next step will help you greatly...can you please reboot your computer?"
LOL
Silent157 4 years ago
you call yourself americans??? come on!! You dont even know how to speak english, thats why you are not understanding a word they say. You call yourself the first world...give me a break. Racist, you deserve all terrorism you`ve been through.
lucilacorrea 4 years ago
I lost my job because of outsourcing. All of the clients we had but ONE went overseas to India. I can't tell you how many times my callers thanked me for being American. I feel bad for the people of India that don't have as much as we do generally, but still... they took my freaking job.
athena87l 4 years ago
This video isn't funny, it's just racist.
jmeisner88 4 years ago
It'd be funny if it weren't so sadly true.
I'm sure these Indian tech support folks are nice people, but what good is it to be nice and speak english if they can't fix your computer?
rspawn 4 years ago
This is so funny. I don't know how many times I have gotten people from India, and they don't listen to a darn word you say, they just keep going talking and saying the same thing over as if they didn't even hear you. I think sometimes they do it on purpose, just to see how much they can aggravate you, because they know you need there help... laughing.. I love this video. Thanks for posting. This definitely made my favorites list.
skywifi 4 years ago
I like the fact that people from India can speak more coherently in english than some Americans; "I got me a serious computer problem.", "It don't work!"
Excellent.
daverick 4 years ago
one time I called for tech support for a router and I could not understand the person at all.
Think567 4 years ago
passed my first year with a GRADE A ( typo )
shredtheibanez 4 years ago
Whatever, Pikie I guess I shoulda called you then. It doesn't take a genius to pull off good grades, hell...If Brittney Spears can get into College, I feel anyone could graduate. So you can take your awards and stick them up your ass. If you were so great, I'd know your name. So go back to your Caravan you pikie git, your mum's hairy axe wound is waitin'.
pseudossiah 4 years ago
'liston here jackass' haha, fucking asian, make sure you dont come to the uk.. too many of you wankers here... btw.. you cant play guitar for shiit
shredtheibanez 4 years ago
id shout some abuse about your mum.. but hell shes still fucking in pakistan, when you escaped on a cargo ship, and got a illegal visa into the us..go back to you own country,, where you guys actually come from, not where you might have been born.. fucking asian, you dont see 1 million white guys illegaly living in pakistan or africa, or anything like that do you.. probley because we made it through on our own.. and you didnt becuase you guys aint educated...
shredtheibanez 4 years ago
hahaha youtube . com / watch?v=noUQTRnF_vY its you.. even looks like you
shredtheibanez 4 years ago
LMFAO!! thats soo true!!
shredtheibanez 4 years ago
Oh, and when you can't hear anything in the background, that's us putting you on Mute so we can talk shit about you to our friends, and yes, sometimes when we ask you to explain something again, we really were just ignoring you. Take a fucking computer class or something geez.
pseudossiah 4 years ago
Tech Support when dealing with End Users, is the equivalent to picking oranges or working fast food. And it's true, we do sometimes just put you on hold because we're tired of listening to your dumb ass who wants it resolved 5 minutes ago but all you want to do is complain instead of actually troubleshooting.
pseudossiah 4 years ago
because u say retarded shit like.. ok sir is it plugged in?? What a fucking dumbass!! COURSE ITS PLUGGED IN.. PSEUDOSSIA stop trying to justify everything with bull shit. its true.. live with it.
shredtheibanez 4 years ago
First off, you're the bullshit. Second, because you scoff at the "Is it plugged in" line, you obviously have never worked tech support, because you would know that people REALLY ARE THAT FREAKIN' STUPID!!! Now go back to your trailer, your sister's waiting.
pseudossiah 4 years ago
haha your a fucking yank i guess.. fat twat .. trailer.. im british and proud.. i guess we must invest in these 'trailers...' dumbass.. i dont own a Caravan if thats what you mean..im not cheap i have a HOUSE! and btw.. no i would never need to work at 'tech support' i hear you need atleast 3 U grades and above, and have to beable to speak swahelley down the phone..
shredtheibanez 4 years ago
im not being funny but tech support hardly a intellagent job, if you knew me you'd know i am actually studing A GRADE vb . net & C++ pasted my first year with A GRADE! Retard.... O and by the way theres something wrong with you... probley called mahamid... o and whilst im there i might as well tell you im grade 8 guitar.. has a award to prove it... Prick all at the age of 15.. pretty intelligent i guess
shredtheibanez 4 years ago
I'd talk to a fog-breather all day before having to suffer through the mud accent of one of these push-start Punjab motherfuckers.
When I call for tech support, I don't call for a lesson in multicultural tolerance, I call to get my issue resolved. Period. Fuck diplomacy and "reaching across the pond". When I call for support on a product, the last thing I want to hear is "How am I fodr helping on you doday?"
USAon3 2 years ago
Okay, you Sir are an idiot. I've been working Tech Support for almost 2 years. Be glad we have people in India doing some of our Tech Support. Half of you people who call in are freakin' morons who can't be bothered to fucking read the manual or even attempt to resolve the issue yourself. Where it says your name, YES TYPE YOUR FUCKING NAME!!! If it wasn't for the people in India or the Philippines taking most of those calls I guarantee there would be a lot more freakin' killing sprees.
pseudossiah 4 years ago
If the rednecks are going to complain about foreigners then perhaps they shouldn't be so conservative when it comes to democrats attempting to regulate business practices. :)
beckybunny123 4 years ago
looks like Americans need to stop buying shit made outside the US...
pcjunkie48 4 years ago
C-2.but my software says my subscription is expired" "i am installing my software, why does it tell that i have to uninstall my previous software version?!!! "Where can i find my order number??? "How to download my software??? fuck off!!! fucking white trash/idiots/dumbs!!!
themakingofthemaking 4 years ago
C1 - You Americans! Don't you know what is the reason why they outsourced this kind of job? (Customer Service, Tech Support, etc..) it's because 90% of you guys are idiots OK? and you ran out of white people to help fellow whites! i work in a call center, i receive calls from you guys like "how to renew my subscription???" "i renew my subscription, why am i not getting a CD???" "i was charged on my credit card and i did not authorized it!!!" "i bought an upgrade,-
themakingofthemaking 4 years ago
that is so fucking true and when you want to talk to someone like a supervisor they don't let you. that's fucked up. and they don't understand a THING. ugh i hate that.
shokooh 4 years ago
Those who saupport outsourcing are either dupes or disloyal.
deligthelf 4 years ago
this is so damn true..
z10n 4 years ago
Thanks to all the executives that find it Acceptable
to take from the american working man.. in order to fatten their own pockets
with inflated salaries and ridiculous, undeserved Bonuses
z10n 4 years ago
all call centers are in india 90% so they are indian
hamadishaq 4 years ago
LMAO I LOVE THIS ! you rock! lol the way with the puppet, lol, the guy is confused, though get bent for saying mohammed sadam whatever , india was made especially for hindus, your thinking of the perplexing country next to it, pakistan, ooh Arab countries you rock , these others are the weird , no offense other muslims.
Sulyaman 4 years ago
brilliantly accurate that is the exact response you get in Scotland as well and no I have not fallen down
connelpark 4 years ago 2
"Let me see here could you please check your Flux Capasiter"
rubendodge 4 years ago
"Thank you for calling superior tech support this is Mohomad Mustafa Reheem Refiki Sadam Saheem Ruki you can call me moe how can I help you today"
rubendodge 4 years ago
try checking the plug jackass!
mihir1988 4 years ago
the 'indian' guy said his name was MOHAMMAD sumthing.. YO INDIANS AINT MUSLIMS.. ONLY 12% OF THEM ARE.. 88% INDIANS R NOT MUSLIMS WE DONT WANTO B ASSSOCIATED WITH EM WE HATE EM MORE THAN U DO.. GET IT ALREADY.. FK..
SpicyRod 4 years ago
Rod, 1st don't use all caps, and 2nd, the % of Muslims in India is unclear-- could be just 12-15%, could be 20-25%. In the UK, at least 30% of Indian migrants are Muslims though this could be a skew, but don't be sure of your figures.
Gildas9 4 years ago
Gilas, yup the recent stats say 15% n it might a lil more cuz of a lot of muslim bangladeshi illegal aliens in India, maybe 17-18% but 25% is pushing it 2 much, and in either case they r a minority in india, india has been a victim of islamic terrorism for decades n hence dont b surprised when we dont wanto b associated with these jihadi bastards just cuz sum of em have the same skin color as us, thats as dumb as calling every white man a nazi just cuz the nazis were white
SpicyRod 4 years ago
And people are worried about Mexicans coming for our jobs. It's the corporations that are the fucking problem!
ashshugar1967 5 years ago
our tax dollars and our votes become a heavy stone hitting ourown feet.
beerbottle123 5 years ago
Indians (mgr) hire Indians! hip hip hooray!
beerbottle123 5 years ago
I like the piece of paper that the "tech" is reading; my friend said that he heard an outsourced "tech" reading through a book while trying to help fix a problem.
guerradag 5 years ago
I just took the message and threw it away. Thank God where I work they want Americans answering the phones! The bad part is, we don't get paid much since outsourcing is an option. I understand that the people of India need jobs too, but when I started studying computers a few years ago I could have made about $15 - $20/hour doing what I do now, yet since outsourcing has become popular, I only get $8.50/hour and I'm certified.
guerradag 5 years ago
I work for Big Valley and All2easy Internet, and some lady called the other day asking if we wanted to outsource our tech support!
guerradag 5 years ago
really funny!!, I didn't found outsourcing tech support in such a bad level...all i can say is..these people r ridiculous and funny!!!
shahjinan 5 years ago
It sucks, but think about it ... how are companies able to give DSL for $14.95/mo. It's certainly not by paying north american tech support $16/hr
drew7901 5 years ago
LMAO
shrbr 5 years ago
Don't laugh, this is the future. PLease for to taking a complimentary Squishy on thee way out thee door. Tank you for callingk.
ionia23 5 years ago
That's how businesses work. They are companies that just want to turn up a higher profit. I'm not saying it's right, but ... Welcome to Capitalism.
littleswedishboy 5 years ago
ahauhauhuahuahuahua
omg!!!! Thats great!!!!
uhhauhauhahua
FODA!!!
hugobarbabela 5 years ago