Added: 2 years ago
From: charlesthewebguy
Views: 11,273
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  • if you want it for one day, rent it and return it 24 hours later while the branch is open. You don't get free rental days because the business hours don't suit you. vehicles are rented and returned during business hours. you pay for it from the time you leave until the time you return it-returns, and rentals for that matter only happen during business hours. This isn't rocket science.

  • I have rented from Enterprise many times and that is what their drop off box is for.

  • Its NOT a scandal if your NOT CHECKING the locations bussiness hours. Its like getting mad cause your bank is closed on sundays and you can't deposit that check. THIS IS HOW STUPID THIS SOUNDS..... This dude NEEDS to ask or check bussiness hours next he rents a car. HIS STUPID LOSS for NOT checking!!!

  • This is dumb..we work 730 to 6ish everyday. I'm sorry if our one day off in the week doesn't work for you.

  • Hours are on the top of the legally binding contract that you signed....also on the front door.

    Also if this is a very big hardship for any successful Enterprise employee will help you out, or even split the day with you if you complain enough.

  • Paiday- branches are open sunday and chances are if they werent told its pretty far for them that it would be an inconvenience. Example if a customer lives hicksville- they dont expect customer to drive all the way to queens or wantagh. Get your before facts before you judge ppl. And also you are aware you can leave the car, but hold the keys and return them that monday. And leave a voicemail stating that right?

    Its common sense and lack thereof.

  • It isnt. You should actually look at your rental contract for hours and what your paying for. If you didnt... Well youre just stupid- hence the fact you believe its a scam (as every rental company abides by this). Youre renting a $20,000 piece of machinery not iceskates. You have to drop the security hold and insurance, god forbid you get reended or hit by another car (that means you arent liable for anything except telling them you were or werent in the car).

  • If you had returned it Sunday and dropped the keys in the drop box you wouldn't have been charged. You kept it an extra day, that's your fault.

  • you're an idiot. they're closed sundays so yeah you have to pay for the days you have the car

  • @aestheticpardox9 acutally they are branches open on sunday. Someone should have inform him of locations that do operate on sunday. 

  • @paidday oh ok

  • so if you rent a movie on Friday but only want to watch it Saturday night and they are closed sunday and you put the movie in the box do they only charge you for Saturday?? no you dumb fuc$!!!

  • hours are on the door dipshit. 

  • Stupid should be painful.

  • no scandal...makes perfect sense.

  • lol, they didn't force you to rent from them...so, yeah you fail

  • lol they forced me!!! they didnt force u to do anything u stupid hick, next time go rent from the airport which is open all the time, would u like to work a 7 day work week? no u wouldnt

  • @edawg305 but then he will make a video called "airport concession fee scandal" lol

  • Sometimes they let you dro the car off at the nearest airport office....expect a fee for that. But you knew they were closed Sunday buddy. You were prolly the butt of a joke in that office for a bit, lol

  • customers just like you, every day of every week. i spend all day on the phone explaining common fucking sense

  • so agreed! how is a scam if they are telling you they are closed?? really? get a life and real topic to argue about

  • so agreed! how is a scam if they are telling you they are closed?? really? get a life and real topic to argue about

  • Not a scandal, just common sense.

  • Dude is a total fucking homo

  • retard, a customer service oriented compnay like enterprise wouldnt make you do that. put the keys int he drop box next time and fill out the return log..douche

  • I love the comments. Enterprise treats customers better than any other company I know out there. People like this can't be satisfied, no matter what you do. It's people like this that make the world a mess. Do you work 24 hours a day, 7 days a week? Why should Enterprise employees be expected to stay open endlessly? Unreal.

  • god awful audio quality, no useful information, stop complaining, try doing like 10 more curls before the video post tool.

  • ERAC employees worst nightmare, let me guess you also had a credit score of 300 and tried to pay with a debit card and showed up to rent the car in the same black wife-beater t-shirt. Dude get a life.

  • Idiot

  • Not a scandal or scam if they told you up front that they were closed on Sunday mr brilliance.

  • such an ignorant piece of garbage.

  • It's called reading your contract. The hours are listed ON THE CONTRACT.

  • First of all you decided to rent the vehicle and u also knew they were closed on Sundays so you're the dumb ass who screwed yourself on that one buddy. Second of all if u were smart enough u could have returned it on a Sunday to an airport location so overall in this "scam" you are declared the dumb ass. Also if enterprise was the worst car rental company do u think they would be a third of the car rental business now merged with national and Alamo? I don't think so.....bottom line u people wh

  • CANT YOU READ THE CONTRACT YOU SIGNED YOU FUCKEN LOSER " GIG " PLAYER

    HOPE YOU SUCK COCK BETTER THAN YOU CAN READ MOTHER FUCKER

    FUCK U AND UR FAGGGET ASS BAND YOU USELESS FUCK

  • you can return on sundays, you just leave the keys in the drop box outside the building.

  • You should have worked a deal out with the branch for a weekend special. You get the right idiot to rent you the car you will be just fine. When I was in the rental car game I would get top dollar from the customer to keep them happy.

  • what you expect us to be open 24/7 or have a free days rental cause you wanted to take it back ON A SUNDAY yeah right fool

  • idiot! haha

  • Comment removed

  • ex Enterprise manager, yes enterprise is fucked up in soooo many ways, but this one? come on, customers like you?  Are one the top ten reasons why enterprise employees age faster, and don't give a fuck, ass hole!

  • you're a dumbass. you can return the car on sunday, you're just stupid to ask.

  • I agree with you..enterprise is the worst place to rent a care from, and who ever don't agree either works for them or knows somebody who works for them.

  • They didn't force you to do anything. If you don't like that they give time off on Sundays, rent some where else. The entire :39 of this video you solidified how stupid you are.

  • you are a moron, they did not force you to rent the vehicle, told you up front, you most likely are one of those idiots who do not comprehend the difference between a debit and credit card, kind of sad that people like you are allowed to procreate. god how many idiots like you must every employee have to deal with... sad that there are so many tards out there....poor little guy...

  • This guy doesn't get it. Want the truck? Pay per the rules outlined ahead of time. They didn't AMBUSH you with charges when you return it. They tell you up front what it will cost. Don't want to pay? Don't rent the truck.

    Enterprise isn't perfect but it is one of the best overall management training programs out there. The pay sucks. The hours suck.

    But you learn: customer service skills, inside & outside sales, ops management, A/R management, finance and a bunch more. Sucked but was worth it.

  • This guys is a retard. I hate when stupid hicksin tank tops blame an organization for their own stupidity.

  • this company is full of brain less hahahahahaha go to the university for 4 years and end up making 12 dollars an hour hahahahaha

  • @HARDDOG33 hey well guess what, i worked there for 4 years and left to any industry that hires enterprise managers and now I make $150K a year. You have to start somewhere you fucking idiot.

  • @sheilasf415 am happy for you stupid bitch 4 years working for enterprise hahahaha fucking burra

  • ur just a dumb fuck, do you work on ur days off!!!!!!

  • i hate customers like you. we pull over 50 hour weeks we should get one day off.

  • @binabuttafly you dont hate costumers the fault fall on your dumb manager is the one have to take care that situation plus costumer pay your bills and if you dont like it go and get a better job 12 dollars hahahaha dumb

  • Read the hours sign you dumbass. Enterprise cannot be held responsible for your inability to comprehend the most simple things.

  • Haha, no one "forced" you to do anything. They didn't put a gun to your head did they? You didn't ask if you would have to pay for the day they were closed did you? Did you even bother to ask if you could return it to another location? "Forced" lol.

  • Branches being closed on Sundays is why they have the weekend special. At each branch the manager is allowed to run it like it's own business so he/she is allowed to reduce the rate. I recently rented a car from Saturday to Monday... the rate I was given on the website was €47.99 and as I'm a regular customer the manager reduced it to €35. Another guy walked in off the street and asked for a large van for the same period and the manager gave it to him for €91 and the normal rate is €156.49

  • charles you are a fucking cock we deserve a fucking day off you idiot why do we have to work sundays after working every othjer day of the fucking week go do your gay boys cock sucking gig idiot

  • Comment removed

  • actually dum ass you can return it to an airport location and pay $25 drop fee. It might be out of your way and aggeraating but you wouls be $75 BUCKS AHEAD. Like ugaman said this was explained to you before you rented it. If you can not afford it don't rent it! :)-

  • wow you are stupid, don't rent the truck. obviously you knew that when you signed the contract.

  • i like the tards that book online, for a sunday return then a box pops up telling them some branches are closed on sunday, and they will be responsible for extra charges if they choose to return to them, then they click ok to continue to book, then get pissed they get charged for a whole weekend. If you want a car for the weekend pay up you cheap douchebags!

  • Not a scandal you're an idiot for not knowing they are closed on Sunday

  • It's not a scam. The reason they do this if because you are responsible for the rental until it's officially returned. What if you damage the truck on saturday leave it there sunday. You claim it happens while you weren't in it. The only reason you have to pay is for liability reasons. You are responsible until they take possession back. Its not to get more money its simple a business transaction. You don't like it go somewhere else

  • you're an idiot, I'm suprised they rented to you in the first place.

  • this guys nuts

    

  • your a total retard. you expect a company to open on a holiday so you can return a van. go fill you belly with burgers you waster

  • I'm sure they MADE you rent that truck too right? Quite possible that if you had to pay $100 for a truck that you had either already found the lowest price or were too lazy to go out and price check-you're a moron for putting this up and are the reason people hate to work at Enterprise-don't bitch to us about your problems you dont want the truck dont take it-but when you sign a contract be a man sack up and deal with it

  • " cant believe these guys take a day off, holy shit, unbelievable", its pieces of shit like you that make employees hate answering phones and unlocking the office doors in the morning. but dont worry, u fit the prototypical customer, so nothing less is expected from u.

  • Comment removed

  • I am an ERAC employee, you can return the vehicle at another branch which IS open on a Sunday. They don't "force" you to keep it 1 more day against your will, they always tell you at the desk where to leave the keys & contract when they are out of hours. It buzzed in 1 ear & out the other & now you are blaming them for your own retardedness.

  • Yes these crooks are scaming customers! I just rented a mini van for four days. the idiot told my wife and friend at check out there is a knick in the window. both my wife and friend saw nothing and argued with the guy. argueing was useless. My wife and friend walk out with no damage report or paper work. two weeks later I have a letter from thier damage conrol center asking for my insurance. A knick in the window is normal wear a tear plus my wife and I only drove the car to grocery store.

  • @catalinaracer1 stupid fuck, it only takes one trip to fuck up a car. get DW next time

  • actually they told u that before u rented that car soo quit being dumb...

  • your a loser! Pay it! You new before you left the lot bro....

  • I think the bigger scam is you got charged $100/day for the truck? They should only be around 60 a day! Tops!

  • What "scam" are you talking about? You are truly ignorant for posting this. God forbid a company being decent enough to give their employees time off.

  • Have you ever wanted Chick Filet on a Sunday? I know I have, but they're closed and I understand why. It's because everybody knows they close Sundays. I'm sure you've eaten chick filet, but maybe you never rented a car. So you just assumed that Enterprise would be open on Sunday and you're upset that your assumption was wrong. TOUGH SHIT. Don't be a douchbag, rent somewhere else if you don't like it. "They forced me," If you play that part back, you sound like a little bitch.

  • read your contract dumbass. hours are always on it. "scandal" name that your band and go "gig" ya loser.

  • I don't think it's a scam if they told you they were closed on Sunday. You did not have to rent there, you could have went somewhere else. They drop their rates on the weekend to help customers out. I understand b/c I use to work there, so I get it from the consumer's point of view and the employees point of view.They are open 6 days a week. Can we at least "REMEMBER THE SABBATH DAY?" I get your point, though, but then again they told you up front, so what's the problem?

  • you're a moron. and does anybody actually use the word "gig" in a sentence

  • could have dropped at an airport office and likely paid a drop fee...which was less than another full day of rental. I agree with above comments. This guy should have checked branch hours first before renting...

  • Why would I rent you a truck and only charge you 1 day when there is another customer who will walk in and need it for both days. If you don't want to pay for two days then don't rent the truck. I always explain to the customer that we are closed on Sunday and to stay in business we can only rent the car on Saturday if the customer is willing to pay for two days. If they arn't, we understand, but we have to rent to someone else. Not forced, supply and demand. Your demand does not = supply

  • why is your right arm so much bigger than your left arm?

  • its ur own fault ur a dumb ass

  • Your ridiculous. You could have dropped it on sunday, there is a drop box usually located by the front door of the office. If you weren't such a redneck showing off "your" rental truck to your friends, telling them you bought a new truck and stuff, you'd be able to return it. We never charged you for a day you didn't have it, you have it, chose not to return it, that's your problem. You don't rent a movie, and say you never watched it so you could get your money back, douchebag.

  • Your an employer of Rentawreck and your going to talk to your customers like that not cool.

  • no scandal, just up front business hours explained to you before you rent. you don't like it, choose somewhere else. sometimes I want breakfast from mcdonald's after they quit serving it, i guess they "forced" me to buy lunch instead, huh. Next investigation, "the mcbreakfast scam"

  • @ugaman16 On some real shit you have a lot of mouth. You comment some dumb shit on my video talkin if i don't like the conditions why don't i quit and make everyone happy. How about this why don't you get a life and stop taking up for a company don't do nothing but fool around and don't give a crap about there employees. They only care about the money. But wait let me guess you probably work for them, so of course you'll take up for them. You are an complete azzhole.

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