Royal Bank of Scotland Commercial

[Consumerofknowledge]

RBS is an EVIL bank.

[davidgrahamscott]

Fuken awful ads these bunch make

[archiestaffie666]

These lot are a bunch of vogons.... I'll explain..... Vogons are one of the most unpleasant races in the galaxy. Not actually evil, but bad-tempered, bureaucratic, officious and callous. They wouldn't even lift a finger to save their own grandmothers from the Ravenous Bugblatter Beast of Traal without orders signed in triplicate, sent in, sent back, queried, lost, found, subjected to public inquiry, lost again, and finally buried in soft peat for three months and recycled as firelighters.

[henrikrp]

Incompetent Bunch of Bankdits.

The suckers were incapable of answering a simple question like "what is my IBAN number?" when I was abroad.

Without that Iban number, I could not transfer to my account from abroad, and they bounced all my direct Debits and charged me almost 1000 pounds in total.

When complaining, they still considered it "Fair"

- And my cancellation of "Royalties" was ignored

[3manre9u]

Goodwin has shown does not have an ounce of decency. He is a shameful example of a human being. How unfortunate that he has children. It would be better for the future of mankind if this attitude was extinguished from the gene-pool.

[CheGuePK]

as below give us back our money you capatalist scumbags

[critbonez]

give us back our fucking money you cunts!

[Chaffinch4]

I'd have more confidence in my bank (RBS) if I thought they could could look after their own affairs!

So I'm in the process of moving to The Cooperative Bank (online it's 'Smile'). 3m owners and a v good rep.

[forzaitalia2]

RBS SCUM THEIFs 1b payouts to share holders.

[asaidweeman28]

fred goodwin is utter scum....he should be bombed

[EnglandWatcher]

the bank of ENGLAND is way better

[fringelihuepp]

RIP RBS...

[LadySleek83]

Plus the telephone banking department have not got a clue what they are doing, they kept referring me to the branch, they could never help me with a simple enquiry.

I used to work there and as a member of staff they wanted to charge me £28.00 for being £1.86 overdrawn, because they would not refund it I decided to refund other charges for other customers.

[LadySleek83]

Stop charging people so much money and give me my god damn P45!

[ofInterestNZ]

"This programme would allow Geneva to expand its lending business back closer to the level experienced prior to the moratorium, and reduce the company's historic reliance on debentures for funding," Geneva said in a statement.

Under the plan, Bank of Scotland would agree to convert a NZ$43 million loan due to expire on April 30 into a three year loan, with NZ$8 million repaid over the next five months.

[rrfsteve]

yeah, try BOS... i have an rbs account now... and it is realy night and day! BOS are shocking!

[craigdababe]

RBS is gr8!HBOS such ass and have a far inferior service!

[ScottishGuy2008]

I got so annoyed with RBS, I switched to Halifax BOS last year and notice a MASSIVE difference. HBOS use Visa electron services which cover you against all fraud, whereas Maestro doesn't. HBOS are friendly and welcoming, RBS are miserable and rude. SWITCH TODAY!

[loki6993]

Which area of customer service were you dealing with? branch or call centre? I work for RBS group. Tell me your problems in detail and i WILL do my best to pass on your comments so they are addressed! Visa electron is not a fraud cover until you have reported the card stolen.

[DeltaNC]

Loki I'd advise you to work at work, keep your head down, and take home the pay at the end of the week.

RBS care about as much for you as they do for their customers, and that is not much at all.

Look for a better job, RBS don't deserve you as an employee.

[DeltaNC]

Funny, because whenever I tell an RBS branch that my bank card doesn't work right they tell me I'm wrong, or that its someone else fault.

I've been trying to switch Bank for over a year, but they all seem to be as retarded as each other.

I'll be closing my RBS account the second someone else offers me an account.

[loki6993]

Please refer to call centre staff, the branches have a huge workload. We can't address difficulties unless we are aware of them. Customer service and a over all positive experience is very important to RBS

[DeltaNC]

Is it hell, they could at least wait till I'm out the door before they throw my customer satisfaction survey in the bin. I'm really sorry that I keep giving them the wrong answers.