my phone call to eBay on 4/10/09

[RATED4EVER]

8:15 O! I GOTTA SAY! I'M VERY IMPRESSED WITH HIM! I THINK HE'S DOING A GREAT JOB! ......LMFAO!!!

[drsmith963]

I remember when ebay started it was great - now it just sucks with all the selling limits , and all customer service is farmed out over seas...im heading to ecrater for the main sales...ebay just sucks...anymore.

[heybrosof27]

Without sellers ebay wouldn't exist so why would they not care? AND you CAN get feedback removed so your obviously lying.

[kenji4861]

As a seller, I had the same problem once. A buyer did not pay but for some reason, Paypal took money from my account and "reversed" money that was never paid. So eBay/paypal actually gave the buyer money. I appealed and told them to look at the case carefully and they reversed the reversal. So I got my money back, but some of them should be laid off for not spending 3 mins to look at the case carefully.

[al420ful]

eBay is a rip off eBay is steeling ur money

[irocz0r]

Can sellers leave bidders negative feedback? Interesting video btw...

[RATED4EVER]

@irocz0r No, sellers can no longer leave negative feedback for buyers. The only negative thing sellers can do is "File A Unpaid Item Dispute", but buyers and anyone else for that matter can always open up a new account so it really doesn't make a difference.

[dman15333]

if you complain about ebay so much why do you sell on ebay?

Your GREAT

[ahonore3640]

yo go suc a ick

[lndac02]

freudian slip at 33 secs

[debshortt]

Your talking shit, making this crap up as you go. And even if he did say all that, who the fuck is he to speak for the company, your a dick.

[Beefer413]

Thumbs up if you would love to whip John Donahoe ass! You need to record conversations like that. It will destroy them. We would love to hear it. We all go through these problems as its very common. Its only a matter of time when ebay and paypal kill themselves. I try to get a piece Donahoe but wont come to his door or let me talk to him in his office because he knows I'm going KO his ass. Its like that asshole has a bat cave connected from house to work & has more security than the president.

[KOSMICKEN09]

you sort of look like kramer from seinfeld....

[mysteriousstranger24]

KNOCK EM DEAD CRAZY NY DRIVER!!!!!!!! LA.B24

[mohinav]

f ebay!!!! This happened to me. A buyer with 0 feedback bought 16 items, IMMEDIATELY left 16 negative feedback! The call to customer service was as described in this video.....

[moonlightkisu]

But ... I don't see what the point of ebay attracting NON-PAYING buyers? what's the point, if they don't buy anything?

[navarro1989]

@moonlightkisu exacly. im a power seller on ebay and i hate when someone buys my items with 0 or 25 feedback and dont finish the payment. when i buy something on ebay i pay right away. not 22 days later or something like that.

[LonleyGirl2470]

ʎɐqǝ ɟɟo pɹɐoqʎǝʞ ɐ ʎnq ɹǝʌǝu 'uɯɐp

[jessichaotic669]

@LonleyGirl2470 ʎuunɟ sʇɐɥʇ ɥɐɥɐɥ

[Smirtsman]

lol this is so funny LOL

[CorporateRule]

I've been scammed by eBay sellers, upwards of $3,000 stolen on multiple transactions and multiple sellers over the course of 2 1/2 years.

It's about time eBay started sucking up to buyers, too many dead-beat Power-Sellers have been raping eBay buyers for too long.

So I disagree with egotistical fucktards like you running rampant on eBay and ripping off honest buyers like me into bankruptcy.

So go fuck yourself, crazeeNYdriver.

eBay said: "We here at eBay, are out for sellers!"

You're 100% right!

[Ebenoozen]

@CorporateRule "Power sellers have been raping eBay buyers for too long". One cannot rape the willing-

[cintrik]

the eBay rep didnt say that lol. If the buyer does not pay for the item and he negs you, all you have to do is call eBay and get it removed. Your obviously lying, or you just talked to a bad rep. Ask to speak to his supervisor and get the neg removed. Ive done it once. Cant neg you if they dont pay for item...

[upinflamezzz]

Did you buy that rug on Ebay?

[comrcholo]

2:35 hahaha slick son of a bitch

[lqdust]

sold on ebay for years and never had a problem. yes i've got negative feedback that was completely unjustified but it's no different than having a pissed of customer in a physical store, and yes i've operated one of those too. your going encounter idiots either way. you just have to deal with it.

[ambingdaw]

That CSR is stupid , that's not correct ..

It's not how we handle customers.. .

eBay value all members!!!

[ambingdaw]

That CSR is stupid ! It's not the way we handle customers on eBay. . We value all types of members.. .

[Oxstayne]

whats Ebay's number I can't find it?

[ArcadeGames]

I called the other day and got some dude in India...He actually agreed with me that eBay sucks now!

[bbglas007]

Feeding a consumerism society. Buy Buy Buy.

Fuck ebay. tried to like them, just can't

[might01]

THIS VIDEO IS FAKE AND GAY. EBAY CAN REMOVE NEGATIVE FEEDBACK IF THE BUYER DOES NOT PAY FOR THE ITEM. CUSTOMER SERVICE THEIR CUSTOMER SERVICE DO NOT TALK LIKE YOUR MOMMA. FAKE FAKE FAKE! JUST LIKE YOUR HAIR PIECE.

[pewterbot9]

@might01 ranted: "THIS VIDEO IS FAKE AND GAY."

Fake? Obviously. But gay? Hardly. This video poseur comes off as your typical, subliterate hetero goon. IOW: your average Amerikan citizen-troglodyte. Gay? If only. He possesses none of the qualities (intelligence, compassion, creativity, neighborliness, and good hygiene) that typify one who is gay.

[ijustshtmypants]

<razorblade

seller and he was a rude moron who didnt want to pay return s/h and then claimed I ripped the book intentionally! I used ebay return assurance & got a full refund & WAS TOLD I DID NOT HAVE TO RETURN THE BOOK! r you kidding me? Sux to be him.Since the seller didnt want to pay return s/h on his damaged item & was a d*ck, he's out payment AND the book. Btw,crazeenydriver,I hope your career bounces back after calling customers the n word while doing standup.Hoping 4 a Sienfeld Reunion!

[razorblade42069]

I will NEVER sell on ebay. It has become just a system where it is wayyy to easy for a buyer to fraud and snake free stuff. First, my friend sold Laker playoff tickets, the buyer used the tickets (as verified by Staples Center), then complained to their credit card company for a full rebate! The credit card company then went after my friend.

Second, I bought a book thats pages where torn out. The seller must have bought the book sealed in plastic from a yardsale, whatever, anyways I contacted>

[jrmrofin]

not that it matters, but it is John Donahoe, not Donahue.

[pinkhanalenses]

I respect and agree with most of your points, but Id like to point something out. In the past, ive met alot of people who bought on ebay that got fucked by bad sellers who were afraid to leave negative feedback becuase they were afraid of recieving negative feedback from the scam seller. I would like to be able to neg a seller when they deserve it , without being afraid of retaliation, when i am an honest buyer who always pays instantly and is a good customer

[TelekinesisOnline]

YESS!!!!!!!!!!

[killzone474]

how much feedback do you have?

[stussyboys]

this guy actually made me laugh i agree with everything he said but he had me in tears since i i have experianced the same fustration as he expressed in this video, great video thanks down with ebay

[barbietuttibuffy]

He is right, and true there are some bad sellers, but as it stands .....SO What,

Buyers are 1000% protected from bad sellers, but Sellers Are NOT protected from bad buyers and that was his whole point.

Don't make it good for one group only, especially because it lines ebay and her girlfriend paypal's pockets when they screw a seller! Ebay is very happy to screw the seller because they get money. When you sell, ebay gets a cut, forced to use paypal, they get a cut. 

[kyolym]

ebay does not side with anybody there only goal is to see who they can steal money from

[TelekinesisOnline]

@kyolym

rofl, You contradicted yourself. Essentially you just stated, they will not side by sideing with those they can steal money from.

lol.

[MondoBeno]

I only accept Paypal when selling on ebay. Too often, customers change their minds because they "forgot" that they have other bills to pay.

I got one buyer who said "can I have another month to pay, I just found out I have to pay my mechanic for a car battery."

[MrClaudioborn]

Hey dude, you also have the right to deny your services. That's the reason buyers also have feedbacks you, as a seller, can access. Scammers have very low feedback! Let us know what the buyer's feedback is!

[fuzzzzbuzzzz]

All eBay are happy about is making their multi million even bigger.

[SatansMullet]

RACIST!!! the nig was removed?! come on man dont talk like that... i know your from new york but there is no reason to be hatin on blacks like that :D (its a joke btw dont freak) LOL

[nicktcfcsb]

He is 100% right, Ebay stinks

[ResidentevilEX101]

wats there number i want to call ebay

[Don786k]

happy for you man lol

[c3026445]

you really should have recorded that phone call....

[motley8oy]

an auction is a binding contract and the buyer is liable. You can pursue this in a legal way to get your money. Its like the guy who bid on a car and won. In the UK i think. The car was worth like $50'000 but he won it for $15,000 and the seller said no way i'm selling it at that price. The buyer took him to court and the judge told the seller you have to give him the car. Its works both ways. Its an auction like putting your hand up. I have a few more things to sell then thats it. Fuck Ebay.

[motley8oy]

if he got the strikes removed when he didn't actually pay it means he has probably frauded documents probably made on his home computer to make it look like a bank slip or something and sent to ebay and they believed it. I paid for something and the guy disappeared, i threatened the guy email after email and my money was given back.

[motley8oy]

send everything registered.

[mondohartford]

ebay wants to remove mid volume sellers and have large ones only, they will not remove casual sellers since they do not affect the large corporate sellers they want on the site, same system as amazon

[sensaria1]

skim the milk

[powerseller32]

Maybe the guy didnt pay you because ProPay is a scam. I know people who had their information sold by them to marketing co. Also what would happen if I went to a car lot talked to the sales guy agreed on a price then went to pay for it and said um nah I dont want it? you see here in America we have the freedom of choice, sadly for you sometimes they decide to excercise that right at the end of a sales deal. welcome to America freak

[bryanandchip]

I sold a gold coin on ebay and sent the item out. he claimed he never got the item and filed an claim with paypal and paypal put my account in a $125 negative balance. So I lost the gold coin plus $125 bucks! this was a couple years ago. I didnt have a tracking number or delivery confirmation so I'm screwed. I just mailed it out normal. Paypal can kiss my ass they will never get that money from me. EBAY and PAYPAL are scams.

[powerseller32]

So how is PayPal supposed to know you really sent out the coin? Are they supposed to know you soo good to believe you?? How would you feel if you bought something have it never show up and you call PayPal and they say "I know the seller has no proof of ever sending out your item, but we trust his word not yours, bye" I guess ingornant people have to learn somehow,usually they only learn when they get hit in their wallet.

[pewterbot9]

It goes both ways, dear. I'm a buyer who got ripped off by a seller. There is at least as much scamming on the part of sellers, as there are buyers. At least.

[crazeenydriver]

yes pewterbot9, there are some bad sellers, I agree. I have even had trouble with some, and I was able to neg them. yet, it does not work the other way around, which was my point. It's just not fair

[pewterbot9]

eBay/PayPal sucks in both directions! I'm unsubscribing from both, now that I've been a victim of the ripoff. Thanks for blowing the whistle!

[kevodevil]

lol, ur so funny, the NEG WAS REMOVED! lol

[barbietuttibuffy]

you as a buyer get ripped, ebay gives you the money back, charges the seller the amount you received plus paypal fees so all you lost was time, yet you still can Neg the seller.

A seller gets ripped, the buyer gets everything and not even normal considerations as crazeenydriver mentioned. Everything is for the buyer, Selling fees keep going up while sales prices on items have died,ebay and their Buyers will pay, when sellers won't sell, because they can't afford to keep losing money

[maliyaxxxx]

@crazeenydriver crazy man answer me 1 question, are there bad people where you live? how many people use ebay around the world probably more then the population on usa, you talk alot of krap and your still a baby.

[KubwaNaNzuri]

@maliyaxxxx for the majorty ebay sucks paypal is scam just because u have a great time doesnt make ebaythe best ive been scammed out of 300 dollars paypal has it on lock for no reason i have 100% possitive feedback so i called they said its because i only sold 8 items .. really so they waited 8th item later and now they wanna hold my shit till feedback from buyer i have 60 feedcbacks all positive now i gtta wait 21 days never again now they goin offline i bet ebay is gnna come up with a new fee

[NarcolepticDogstar]

@crazeenydriver What DONT you understand about the simple fact that it's always been throughout HISTORY the CONSUMER who gets RIPPED IN THE FUCKIN ASS, & therefore it's HE or SHE who HAS ALWAYS NEEDED PROTECTION WAY WAY WAAAAAY more than the fricken SELLER? Frankly I don't see wtf you are whining about AT ALL. You had ONE GUY wrote ONE TINY NEGATIVE REVIEW against your STERLING 100% and you FLIPPED YOUR GORD? WOW. Your nuts. Truly. Howz Not Paying u "RIPPING YOU OFF" if you don't SEND anything?

[Ebenoozen]

@pewterbot9 Sure, it goes both ways.... That's not what he's saying... Buyer have numerous things they do about it; No so for sellers. A seller can do little, if he's plunged into a situation with a bad buyer-

[pewterbot9]

@Ebenoozen Wrong: buyers do *not have it better than sellers. It is way too easy for a seller to ripoff a buyer. Example: sending a package with no content (except junk for weight)...proof of delivery let's the seller get away with it. When it's a seller's word against a buyer's, the seller always wins. I'm so glad I've unsubscribed from both eBay and PayPal...no protect for the buyer against seller fraud, at all.

[Ebenoozen]

@pewterbot9 I'd love to know when it was you "left" ebay...(Things have changed greatly in the past few years). And the way you decribe that you "grabbed up your marbles, and ran home", I wonder if you kind of allowed it to happen. I can't think you were this person's first scam; What did their F/B look like?? I'm borth a seller AND buyer. As a buyer, I am God... As a seller, I am at the mercy of buyers. I have been there, done that, and honey... I am wearing the proverbial T-shirt!

[pewterbot9]

@Ebenoozen posted: "I'd love to know when it was you "left" ebay...(Things have changed greatly in the past few years)."

A little over a year ago.

"I'm borth a seller AND buyer"

Doesn't mean you're not strongly biased in favor of the seller. Most sellers are also buyers; you're nothing special. I am not impressed with your "buyer" smokescreen.

[Ebenoozen]

@pewterbot9 Just an observation, but I think you're paranoid, and dillusional, and have a bit of a "princess complex", even at your age. And when you have to start defending yourself, instead of your argument, it's time for dismisal. You are now dismissed... B--bye!

[pewterbot9]

@Ebenoozen: You just proved my point: you *are biased against buyers. The truth be told: ripping off by sellers and customers are pretty much on a equal basis. You want people to believe that buyers by far, are the worst. You shut me out like that, before I have a chance to provide the details...I am pissed off, not paranoid. *You are the one who's paranoid, with your sudden censorship of a buyer's complaint against sellers who feign abuse.

[Ebenoozen]

@pewterbot9 I admit it... buyers can be big cry babies, with a license to kill. They can be corrupt, and as devious as any seller. I know this will come as a terrible shock to you, but not ALL seller wear halos! And I also know, that EVERY story has TWO sides to it. I'd love to know what this meniacle seller of yours has to say.

[pewterbot9]

@Ebenoozen snorted: "Just an observation, but I think you're paranoid"

That's no observation, it's a rude and sanctimonious insult, typical of many self-righteous sellers who think their poop doesn't stink. I am not interested in defending myself or my arguments, as I know too well the sort of ignorant remarks I'll get in response. You're a cabal of two-timing sellers who pretend you're all oh-so-honest-and-responsible, and all buyers suck. What a joke!

[Ebenoozen]

@pewterbot9 You've got it all figured out, dontchya honey?! Geee... I'll bet you're a millionaire, as you know sooooo much more than the average individual. Let me guess... single?

[pewterbot9]

@Ebenoozen: Your behavior suggests one with a mental instability (to put it politely)...certainly doesn't reflect well on the seller community. This does not surprise me in the least.

[Ebenoozen]

@pewterbot9 OOoooo... Sounds like I slapped you where your feathers are the thinnest. I've read some of your other posts. "The lady doth protest too much, methinks"

[pewterbot9]

@Ebenoozen: I can't take anything you say seriously, I'm too intelligent for that. This channel caters to sellers who scapegoat buyers. A legitimate channel would treat buyers and sellers equally, realizing that the *real enemy is eBay/Paypal...which treats both buyers and sellers like trash. Sorry, but I think I'll turn down your offer to board this ship of fools...*seller fools, at that.

[Ebenoozen]

@pewterbot9 Well... when you have finished patting yourself on the back, you might want to entertain an outside opinion. Ask your friends what they think... BOTH of them- If you have to toot your own horn that much, you oviously have such an inflated ego, that... Well-, To be sure, I've jousted with the best of them, and can handle anything but a closed mind. I am straightening the deck chairs on the Titanic, conversing with a faux genius.

[pewterbot9]

@Ebenoozen: If you had any *substance to your juvenile rants, perhaps someone would listen. As it stands, your blabber is inconsequential at best. At worst, it makes all sellers look bad.

[Ebenoozen]

@pewterbot9 Well, obviously, honey... YOU---are listening... Because you keep replying to them!! M I S S I O N...... accomplished! LOL

[pewterbot9]

@Ebenoozen Oh, I'm listening alright. But your claim that this *proves your point, is a pinheaded conclusion. But what else should I expect from sluggards...intelligence? Ha! By your own logic, you too are listening 'cause you bother to reply; ergo, I am proven correct. If you ever pull your head out of your arse, you might grow a brain. And that's a promise!

[maliyaxxxx]

@pewterbot9 well i got more good then bad on ebay , this new york joker talks krap and need a slap in the face, ebay helps sellers and buyers in many ways, good and bad happens everywhere, I buy and sell on ebay and so far it has been great and I love ebay cuz I get stuff at the best prices, I made big bucks on ebay too and have buyed lovely items from there so I recommend ebay to everyone as the best place to buy and sell.

[pewterbot9]

@maliyaxxxx bragged: "I made big bucks on ebay"

Really? What's your user name there, I'd like to check you out.

"I recommend ebay to everyone as the best place to buy and sell."

EBAY SHILL ALERT

[maliyaxxxx]

Buyers going to win in the end, the customers is always rite, keep the customers happy and they will shop on ebay again. new your driver u suck!

[DangerousDaveify]

i'd have to agree on that.

don't worry though because we can do better ways and remove that bad feedback for customers. let eBay know ASAP.

[pewterbot9]

@DangerousDaveify foolishly advised: "let eBay know ASAP."

Right: confide your outrage to the fox guarding the chicken coop. eBay *is part of the problem. Reporting a justified complaint to them, is like dropping it into a black hole. Good luck with that.

[kaasis85]

Non paying customers are just part of the business. You have to factor them in obviously. But negative feedback must be forbidden in such case because if customer doesn't buy anything there is no contract between both parties on which to make any judgement about feedback.

[DangerousDaveify]

now sir, that ain't true.

we have the power to remove the feedback if the feedback is proven to be unecessary. what you're saying is totally unrealistic.and we don't take sides. as a customer support, we respect both sellers and buyers but we don't have the power to change what eBay policy makers does. hope this clears things up.

[TerminatorGary]

you look like tony montana from scarface

[Emil246]

Negative feedback really sucks

[Joser68]

LMAO That was a good one..

More less the same thing happend to me with a non paying bidder who left a neg on me... Only the ebay guy was nice and never said all the things you say they say about not careing about sellers I mean They don't care but they wont say it..

Well after being on the phone and bitching and not taking no for an answer the guy says I'll take care of it and next thing I see negative feedback is gone..

Also I have about $45,000 gross sales a month

[musictop313]

@Joser68 yea man this ny guy is mad becuz he aint popular no more since all the coke sniffing says .. yea thats the guy that played scarface

[ozgood1x]

Joe, You're All Stressed out. Quit Ebay and Move over to BONANZLE, For Pete's Sake !

And when you Do, Shoot me an Email, or a Chat in My Chatroom, so I can Finally see what it is you sell.

I'm THE Premier Mica Shade Artist on BONANZLE.

See You There...I MEAN IT !

[sonus03]

I simply don't use eBay or PayPal anymore - and my life is not suffering one tiny little bit.

In fact selling and buying items through adverts in the press and at car boot sales has actually been more fun and more profitable than eBay ever was.

Good riddance eBay/PayPal

[AuctionBubbles]

I've always preached about having multiple accounts to spread out any neg's you get.

[KevinTRod]

I 100% agree with this whole create fake accounts. We should target Power Sellers because they're the ones that are likely to close their accounts first (or at least complain). I actually have a couple of fakes accounts, just in case someone unfairly negs me or neuts me. Because most buyers are selling something small, so I use that power to knock their seller power off the site. It's mean I know, but no more so then what they're doing.

[kykatwoman]

You go J. both myself and the wiz are behind you.

[angel607]

thats horrible the way ebay sides with buyers. but im glad you called them after what that buyer did and you got your negitive taken off. you stood up for yourself and made a difference. ebay has to learn how to be fair to sellers. if it wasnt for sellers they would have no buyers which means no ebay.

[ScrewWarner]

When you asked the rep what he thought of John Donahoe and his response was that he liked him, please know that the fucktard had no choice BUT to say that. Otherwise, he TOO would be on the next batch of pink-slip issues.

(not enough room for my post so will be right back)

[ScrewWarner]

Oh, and let me correct you. I don't know if its just your New York accent or not, but it sounds like you are saying the dickhead's name with a "hue" on the end, like DonaHUE. Anyway, its "HO" and is spelled DonaHOE. I had to address this issue to save those sorry people who ARE the "hues" :)

I read the memo a few months ago where employees were encouraged to put the buyer first, another one of Donahoe's manouvers which destroyed the site.

Congrats on the negectomy! :)

[celebrityimpressions]

Wow! Great video! Entertaining and informative as always but this time with a happy ending! I love watching your videos man! Keep em coming please.

[llyndalee]

J,

all is takes is a explanation and persistence to show that you will not stand for it plus one caring rep on the other side of the line that truly has a heart ......that allows him to push one simple button: -)

wtg congratulations

[bugsycline]

you always get me all fired up crazeenydriver.

great job getting the neg removed, but was it the buyer whom removed it, or was it ebay?

[ScrewWarner]

Oh my friggen GOD. I'm only 1/3 of the way through this video and I'm MORE than friggen FIRED UP. I assure you THAT much. Oh, and the buyer who got his thingy-strike removed? It was probably Donahoe Junior. Okay, I'm off to finish watching the video before I lose my momentum.

[JOEMLM]

you lucky son of a brooklyn bridge!

[Slinkyblink]

There's alternatives. Craigs list gets better results for us than ebaylately. So we don't have to use ebay exclusively. Use other venues too.

[Donsshack]

EBAY is a publisher, an advertiser (like the newspapers so to speak). So I think they should BUTT out of people's business! They stick their nose where it is not welcome, to impose paypal, to impose feedback, and to stick their silly rules up our dupaz - that interfere with people's livlihood. Just place the ad, and then leave the business up to the seller and buyer. All the seller needs to do is play for their ad if it was correct, otherwise ebay can FO. And ebay can say what is permitted.

[nobodysbuying]

IF ebay is a publisher, the state of California is about to SLAP a retail tax on ALL ebay sales from every state!

California Bill 178, introduced 2/2/09 defines what will create a nexus in California: Any retailer entering into an agreement with a resident of this state under which the resident, for a commission or other consideration, directly or indirectly refers potential customers of tangible personal property, whether by a link or an Internet Web site or otherwise to the retailer