Good, I like that you share this video See how Philippines shine in the Call Center industry to become a top-notch world-class outsourcing destination, I wish success always
@MHB3289 oo pare, tawag jan AMERICAN ACCENT. Kung makakausap ka ng graduate ng either LA SALLE or ATENEO, ganyang ganyang di mga accent nila. Kung gusto mo naman marining mag english mga taga INDIA, HONGKONG and SINGAPORE, BRITISH ACCENT naman ang meron sa kanila.
hello, fuckers... you know, i just got very impressed when i've heard those accents from these filipinos, very well spoken but, i wish the US customers would have the same skilled agents, because... i work for a call center in Colombia, and everytime that a customer praises my accent and my english and tells me that, is a joy for them to hear someone that they can finally understand, i take a look at the account history, and the previous 4 or 5 calls were taken by filipinos... so, watch out...
@JJDublinIreland because if they say each word clearly it sorta sounds sarcastic...plus american customers find it awkward if they have 100% perfect diction:]]
@JJDublinIreland I don't think so..its just neutral English. I've heard a lot of filipino call center agents who can speak like an American. You wouldn't think they're filipinos at all..
Love this company coz they're WISE in disqualifying referral incentives, EXPERT in cost cutting, QUICK in salary deduction, GENIUS in minimizing allowances, SUPERB in tax deduction w/no yearly income tax return, GREAT in limiting food&beer during parties, PERFECT in insFiring employees & after 20 years of service, all you get is your last pay.
I am American and work in Manila as a Call Center SOM.... Honestly they ship the jobs here because unlike the states people actually value their jobs and aren't so lazy here. Keep in mind the American demand for less expensive products.. companies have to offset the cost somewhere to meet your demands... If you wan to go back to paying $2k+ for a simple computer or laptop I am sure they would move the jobs back but until then it's actually the consumers fault ..... you are your own problem.
@CONTRAVIDAA get an Education 1st dude, its very obvious that you didn't get one or you failed, we Asian's/ Filipinos get this job because most people in America are either lazy, arrogant, or Neglected Education or simply enough Neglected the grace that was theirs in the 1st place , We value work and work hard to get here. We may be from a "Third" World Country but we get know how to spell "hamburger" and FYI: We dont need coupons, because we got Cash.
@CONTRAVIDAA What's a descount?oh..You might say that's a typo error?? the letter i and the letter e are far away from each other on a standard keyboard not unless your keyboard is busted along with that peanut-sized organ of yours we call brain... tsk tsk tsk....Take a look at yourself first before judging others or better yet just shut up.
Currently hiring for Outbound Sales Associate Requirements: 1) Male or female 18y/o above. 2) Excellent american accent. 3) Strong background in telemarketing. 4) can work on shifting schedule. 5) Good Moral Character. System Requirements: 1) Has excellent internet connection. 2) Excellent audio quality. 3) Has a Skype account. 4) Has a working Paypal account. Applicants should add this Skype account: recruitment.cvr.jessie
theres one time an annoying agent called my house and my voice is soar..i said hello and then suddenly she told me how seductive my voice is and she's feeling horny because of my voice O_O lmao she even ask for my friendster account and yahoo xD
you have anything more to say listevedog?before you say we're taking your jobs try to analyze WHY are they giving this job to us in the first place???
In all honesty, if a business is going to be outsourced I would much rather speak to one of these folks. Clear concise English instead of a frustrating language barrier.
fuk u asian fuks. takin our jobs. i always mix things up and make u answer things not on script and u cant answer. i ask where r u and how is the weather. my bright house lady says she is in Philippines and she didnt kno what i mean by weather. i told her she sounds like she is so close yet she is so far away. oh good job wit the ipad 2. it still cant upload firefox twice as fast
@fods202 soooo..... u don't have anything better to say that u decide just to use that poor language? u found my statement so true and real that it hurts u but can't even reply well. that answer is just a reflection of what u have in your brain.
@fods202 oyeah??? i don't care ,you think you are an american you got the big idea and genius brain? haha funny lets do the math tricks and math solving etc ! lets see ! , do you think philippine people are dumbs ? huh fuck you ! lots of american are gay and poor of brain, don't know how to speak lots of language ! philippine know how to speak japanese, Spain , english, indian, and chinese, Portuguese, ,
@lilstevedog Hey! Hey! Calling us asian's fucks just shows how stupid and ignorant you are. Your bashing an entire country about them taking your jobs? YOU CANT EVEN SPELL! Get an education first you nimrod! Maybe that's why they hired them instead of you! I'm Japanese and I love the Philippines! Mabuhay! They are a very educated and friendly people! Much respect from Haruna Japan!
@lilstevedog poor american FUCK!!! got no job because the jobs were transferred to the P.I.! LOL!!!! Go find a yourself a sewer! that's a nice place to live for jobless dumb americans like you! HAHAHAHA!
For people who plans to apply in some other CALL CENTER companies please do not apply for ACSEND ASIA the interviewer is very RUDE, STUPID, SARCASTIC AND UNPROFESSIONAL.
It is so sad that its cheaper to take your operation overseas, train the people to speak english fluently and then train them in whatever field they are supposed to work in, rather than just hiring already english speaking americans. How much do these people earn a day? An american would do this job for $12 and hour - and if this is so much cheaper that it warrants taking the operation overseas and paying for all that training.... what are you paying these people?
@mafundzalo NO, it's not a shame. It’s an opportunity 4 many people around the world 2 improve their english speaking skills. they are as qualified and as any north-american (central and south-americans are americans too) person. how many jobs do u think north-american people are given overseas? jobs that can also be 4 a local person? u don't even get to think of that. don't play the victim here, because many of u take advantage of other people in the world, even worse, exploit them.
@girlie294girlie I think you misunderstood my point... you are the one making $20 a day.... you are the victim, not me. I haven't personally exploited anyone, but the corporation that you are defending has.
@mafundzalo I don't consider myself a victim and I am very proud of what I do. It's time 2 stop stigmatizing other cultures just because u cannot see further. u don't know me, u don't pay my bills or my house to state that I make $20 a day. And I'm not defending any corporation. I'M DEFENDING PEOPLE. the agents. the ones u are judgemental about. if u think I don't get your point, then learn 2 express yourself properly without disrespecting others that don't think the same way as you want to.
@girlie294girlie 1. The people in the call center are speaking english, and they are speaking to AMERICAN customers. And guess what.... they are taking AMERICAN credit card numbers. I pay the company, the company pays you. So by proxy, me and other Americans ARE paying for your house.
2. I'm glad that you make $20 a day and don't feel like a victim. You get raped and pillaged by corporatist fascists and you like it.... congratulations.... you are a complete tool.
Customers Who Are being transfered to one rep to another,when the second rep asked for information regarding the account or their concerns,they will get mad!!!
because the first agent did not provide this information to the second rep!
and we can't help you if you wont provide you're information!!!
I worked four years at these places so I could save money, go to America, get a REAL JOB and exercise my SECOND AMENDMENT RIGHTS!!! THe politics and the dynamics in these places are insane compared to any other job!!! I'm so glad I am totally out of that crap No more creepy gay ppl or hater powertripping bosses for me! hahahaha.
I feel bad for the people who work at these call centers, they get extremely sick to meet up with the demands of the labor, and they are signed on into debt, so they give a contractual agreement to be in debt for training. so that you have to work off the debt before you can leave the company on good standing. its down right wrong, but those are the laws in foreign countries. USA is heading that way if they don't get their head in gear and start working a little harder.
@shanerenter Not all of them start out with a Bond of tens of thousands of pesos. Many don't. It really depends. You have to be on the hunt when applying at these places and also read the fine print carefully before signing. In my own case whenever I was presented with a Such and such bond for so many months I didn't sign no matter how high the offer was and looked elsewhere.
i would say that i'm very frustrated at the filipinos who think they are above other filipinos when they are working at the call center.. gising pinoy bangon sa kahirapan.. wlang masama magwork sa call center pero dapat nating isipin n d habang buhay ang pagiging agent.. dpat u look ahead and build ur own identity..they go here to put up call centers cause the call centers at the america are closing.. look ahead and start to build ur busines while working
@ricman46 ui totoo to, tama ka .. ung iba nga di pa nakaka punta sa ibang bansa yabang na eh, dami nyan sa Call center Industry, ung silipan at ingitan sa trabaho.
Self-imposed ignorance? Not so clear A native may make several guesses at what you mean but wouldn't know for sure exactly what you're trying to say here.
Face it. The Filipinos can not and will never speak American English and the Americans who call the callcenter are going to be forced to do a lot of guess work and VERY frustrated at doing so. Why? Because the Filipino callcenter agents are work cheaply.
It's seems that I've stirred up the hornet's nest. Sorry, filipinocallcenter, my statements here are not from igrnorance. Instead, they are facts I've learned from years of firsthand observations. For you to try to deny it is ignorance on your part. And to goodtimesbob, your statements are not relevant and are uncalled for.
great. i just don't understand why some people would still besmirch one of the drivers of their economy. let me just say that though the filipino call center industry is not perfect, it has gone a long way from what it was. in fact, the mere fact that it has now overtaken india as a the BPO capital of the world should be something to be proud of. @bancaoman
Any company that outsources its call center to the Phillipines or someplace like Mumblemouth, India doesn't get my business. If an existing client routes me through either one I give them 30 seconds to transfer me to a US location. If they don't, I close my account.
@squishygirl While the call centers in the Phillipines might be providing work for all the hookers that were out of a job with the closures at Clark and Subic I don't have to support them. Same goes with the cow worshippers in India. You'd be surprised how fast they can find some US Christians to handle your call if it means keeping your business.
@goodtimebob I work in a call center, and if you had asked me to transfer you to another agent I would happily do so. I would gladly give your rudeness to another agent. I would be happy to not deal with you and head over to a more deserving customer. And honestly, if you reached an oversea office they wouldnt be able to transfer you directly to a US office, just like my office can't directly get you to an oversea office. The call is routed to the next available agent, WHEREVER they are.
@goodtimebob So I suggest you get off your holier than thou soapbox because things aren't changing just because you pitch a fit about them, sorry to break the news to you. Oh and by the way, if you were to reach a Jewish US citizen, would you ask to be transfered again? How about a Buddist? Ah, thats right because you can't tell, you can't see their face. Please just do us all a favor an get over yourself, racist.
@goodtimebob No, I just can't tolerate ignorant racists such as yourself who give the rest of us a bad name. My husband is from Subic, and he can tell everything you state here is nothing but crap. You're just a lonely sad soul who feels the need to hate so you can feel worthy. Does it make you feel like a big boy? Hey, why don't you answer my question from my previous post? I'd love to see what intelligent response who come up with.
"You might want to consider setting up your account or automatic payment system so that we can add, er AVOID late charges and service interuptions in the future"
It's like the Singaporeans will tell you they speak British Englsih/.Their style of English is derived from British English, but listen and compare the two. Very easy to distinguish wich is British English and which is Singaporean English.
In the same way, Filipinos do not speak American English. The two are very distinguishable. Thus there are problems of communication between Americans and Filipinos.
@bancaoman That's because filipino English starts with a very limited vocabulary. All of them learn the following basic vocabulary:
"Hey Joe, you got Hershey Bar?" "Hey Joe, you like my momma-she cherry." " Hey Joe, you like my sister-she do you long time." Any other vocabualsry is a strain.
09184610074 Thinks that Filipinos speak American English better than Americans. This is really not a well-thought-out statement. First of all, Filipinos don't speak American English. The have their own type of English. Yes, it is derived from American English but it is not American English.
Do They speak better English. I would say very few Filipinos may speak better than a few Americans. But on the whole? NOT!
They do not perform better. As I said callcenter agents on this video are the best of the best of Filipino callcenter agents. The average Filipino agent speaks no where as good as in this video and are easily misunderstood and easily misunderstand.
What they do do for the companies is work cheaply. The companies are getting less quality for cheaper costs. Plain and simple.
@bancaoman it depense on zhe BPO compny providing services and what type of training they get. vonage and sprint agents for example work for stream and recive no training on their accents. but if u call hamptons reservation they speak like the guys in the video and there is no misunderstanding and they sound almost native amarican. and some directv agents in the phillipinse have no accent at all and sound even better then the people in the video. so it just depense
MissTalkToMe states that the callcenter agents in the Philippines are doing a "really good" job. But based on what? Based on the fact that they perform better? No. facts do not back that up.
Instead she bases her belief that they do a "really good" job help the economy of the Philippines. I would agree with that. But that was not my point.
Hmmm. . . Nonsense? How do I respond to that? You need to state what you think as nonsense or balderdash and back it up with your reasons. Please try to articulate yourself or no one will understand you.
I still believe that Call Center Agents are doing good specially in the Philippines. Not only they helped the economy grow but they help the companies as well (it's cheaper to pay employees and materials in the Philippines compare to the US)... and for the those who are looking for a jobs.. I have a news for you.. There's a new job portal called BPO CAREER HUB that caters to KPO and BPO only. more specified but offer vast job hiring :) try to visit the site and find out for yourself..
- Listen closely to your agent. SHE may not be a SHE. It would not be rare that SHE is indeed a HE. Call centers rely heavily on hiring trannies (men pretending to be women)
- Call centers workers rate the highest profession in the Philippines with HIV.
Another problem is that the agents constantly misunderstand the callers. Local languages always has small nuances that only locals can pick up. These agents have never been out of the Philippines and misunderstand often small things. They pride themselves on understanding slang but it's only the slang they've heard from Hollywood.
One example of many would be . "I think the store really did a number on me". The agent would be at a loss to understand causing further frustration of the caller.
A small note, if a caller is having a problem with the Filipino accent and asks for a non-Filipino, the agents AUTOMATICALLY blame this on racism! They aren't willing to face the fact that some people have difficulty understanding them.
However, if a Filipino customer gets an Indian agent and demands a Filipino agent, this is not seen as racists (this happens often). Our good ol' Pinoy arrogance kicks in to say that "we are the best and everyone should prefer Filipinos".
It doesn't matter. No matter how much the public complains about the call centers the companies will not change because these agents are willing to accept a salary at far less than a native-English speaker, and to the Filipinos this is a gold mind as they have little hope of ever getting that much money in another field.
There are a lot of complaints coming from native-English speakers who speak to Filipinos or Indians. The agents on this video are the BEST but they are not the NORM. The education system of the Philippines has deteriorated to the point that the centers are unable to find English speakers as good as in this video so they have been lowering their standards and are hiring more and more agents of less English abilities.
This is dam fucking, irritating call centre, Teletech is techinical support for bigpond internet was located in pennant hills, Sydney. Now they move it to Philippines. now This fucking Philippines ppl dont know what to talk & how to solve problem. Shit shit shit shit
@chocolatecon Blame the fucking corporation idiot. As if YOU know "what to talk" (or do you mean HOW to talk)? I'd like to see whities speak in Filipino, with the right accent. Don't knock it til you've tried it, bitch. Working in a call center is no joke. Filipino agents live on pennies, but have to do 5 things at once for 9-11 hrs because their superiors want to maximize the job. Whities ask for a raise for sitting in front of a PC for 7 hrs. You're just another immigrant who feels important!
@sashmiller93 Hey you motherfucker bagger. Just have survey in OZ, & see how local ppl frustrated with your service, Telstra is loosing business bcz of your sick & nasty service. you pplz are best only in prostitution, so plz dont try go in any other area.
I hate you guys, I always have to fix all the stupidities you do. I worked for a call center here in my country and you, along with indians messed everything up, that sucks
Philippines is now Contact Center hub in the world......was replaced India this year. by 2011 BPO crown will give to the Philippines after India as BPO capital.
@ricman46: acknowledging our filipino callers abroad in our native language depends on the rules set by our clients. We have an external (offshore) and internal (onshore) quality assurance team. We have to meet their demands as well. regarding to our accent, well this is the nature of our job. We have to sound and think like them. ^_^
@mabst6 let me inform you sir that if you are in an inbound calls. definitely there will be no script for that. the reason behind why their eyes is movin is jus because they are surely navigating the account of the cust because the answer to the question is in the acct itself., so you dont need script anymore! kng scripted lang pla sa callcenter eh di sana walang bumabagsak during the interview pa lang, hahaha try mo magwork sa colcenter dude, bigyan kta referal hahaha...
@sagittarius120985 I don't need a referral (not 'referal' even spelling you cannot justify yourself) 'cause I don't live in the Philippines. You can keep your job as a call centre because that's where you can relive your future. Your monthly Salary perhaps is just for my one week shopping.
@gobautista hi consider me as anonymous person.. i got a job interview tomorrow.. i dont know if i can pass the interview but is it really have to be english the whole time? i mean.. im a bit stuttering when i speak english in person but i think i improve my english a lot last time i spoke with people in person lol.. btw it was technical support position.. help me please.. get me some confidence lol
"Thank you for phoning....your balance is _______"
You'd actually need to get the customers details up firstly, their is absoutely no system out their that brings details up in-relation to the phone-call that comes in.
You need to actually search by "Name" and "Postcode" - Bring the details up, then actually go into the transactions to see the details.
@CraiG10021 welcome to 2011. There is such a thing as NIVR (network interactive voice response) wherein customers provide their account details before they talk to an agent. In short account verification will be done by an automated voice response. Automatically, the account will be pulled up by the computer. The agent need not to reverify.
Please dont confirm to myself regarding the Network Interactive Voice Response; If the customer was going through an automated service they would 99.9% get the Balance over that instead of coming through to an Agent. You might of provided details over the phone, however I doubt they never got that answer.
@CraiG10021 That's what she did, and when she found the answer, she thanked the customer. You don't say thank you for phoning at the outset; you introduce the company and yourself first and say, how may I help you, look for the data needed, and then, the thanks and the data.
haha... fake calls... scripted.... use actual calls naman... look at the guy at 1:04... tinanong info ng client, wala nmang ginawa sa mouse or keyboard...pagtapos alam na nia ung balance?.. shit, sa utak siya nag-input ng data?. di man lang ginalaw mga input devices?..lol
Wag nang mag kunwaring American accent kayo. No matter how good you think you are in speaking, mahahalata pa rin kayo na mga Pilipino.
There is nothing wrong in learning the American accent. But if a Kabayan from the US recognizes you, you should acknowledge him in return. We understand you cannot speak Tagalog at work but saying "kumusta po", "Pilipino po pala kayo" won't hurt.
Pretending that you are not Filipino by faking your accent is lame.
@ricman46 well, perhaps you don't understand the nature of the job. eh if they get caught by the QA Team doing that and they get fired? shall you provide salary for them? duh! that is because you have at twisted idea of the situation. it is not being pretentious or what, it is just doing the job.
@jeckalluinne i understand about QA and i did not mean speak Tagalog from beginning to end. I just said "acknowledge". Like "kumusta po", "magandang gabi, po" then back to English again.
I spoke to many (and I mean a lot) Filipino agents and supervisors and they all agreed that it is not a QA issue if you do this.
@salavadjuke you can respond in a more educated manner. your choice of words reflect who you really are.
i understand about QA and i did not mean speak Tagalog from beginning to end. I just said "acknowledge". Like "kumusta po", "magandang gabi, po" then back to English again.
I spoke to many (and I mean a lot) Filipino agents and supervisors and they all agreed that it is not a QA issue if you do this.
@ricman46 gs2 nmn gawin un pero pag na monitor kami ng client or higher boss.. may posibilidad na ma terminate kami.. d lang naman na hindi namin gs2 mag tagalog.. tlgang bawal sa account.. depende rin sa account kung payag kami ang kasi nga lang e pag narinig e d maintindihan ng amerikanong kleyente at ayaw nila un.. sana maintindihan nio un.. at d naman lahat e feeling.. nagpapasalamat ako at may gan2ng trabahong mapapasukan..
haha..it sounds familiar..teletech ata to..obvious ang acct na hinandle..but no offense maganda ang training nila and their trainers and sups are approachable and friendly..
Callcenter job is the worse for asians. Not only it would fuck up your body, but your mind as well. At the age of 40, dont forget to get a ct scan, tumors might be all over.
good speaker. but I think a little bit robotic. make it more natural. scripts are just guide and you dont have to memorize them. you can make your own spiel to jive with the customer's need and what they say.
Just take four of them from the Big Crowed and make an Advt. Most of them Have Very very bad accent .We Ever Imagine to start a New call center in FPO ,because of Poor technical Knowledge .For BPO and KPO India is best ,Because they are solution oriented up to Satellite .
wow love my call center is much better than this
angelincal 1 week ago
mrs smith is a hoe! =)
kilometers2 1 week ago
Nice facility.. keep up the hard work.
MrDogma3 1 week ago
Thanks for taking our jobs.
nirajay1 2 weeks ago
The guy keeps on saying sir in between his sentence
anapedere 3 weeks ago
PLEASE STOP CALLING ME BUNCH OF MORONS WHO ALWAYS SAY THE WORD SIR BETWEEN EVERY FUCKING WORDS! I asked you 10 times STOP CALLING ME!!!
noo2islam 3 weeks ago
Steady I Really Like This Video See how Philippines shine in the Call Center industry to become a top-notch world-class outsourcing destination
Kricardose 1 month ago
Good, I like that you share this video See how Philippines shine in the Call Center industry to become a top-notch world-class outsourcing destination, I wish success always
Mjhond 1 month ago
Nice Video Philippines Call Center Industry That You Share , So Very Nice Thanks You
AntoMelta 1 month ago
I Really Like The Video See how Philippines shine in the Call Center industry to become a top-notch world-class outsourcing destination From Your
willamricard 1 month ago
Your Video See how Philippines shine in the Call Center industry to become a top-notch world-class outsourcing destination Is Very Useful Sharing
imegatrone 1 month ago
mabuhay SHAN RIVERA CRUZ!! hahahah :P
adytohbe2 1 month ago
That's right... Feed them trolls. XD
JoerDReaper 1 month ago
lol. well filipinos are stilll way better in sweeping american floors with their goddamn faces :)
besttrollintown 1 month ago
my inglish iss nat gooood :(
AjhussMD 1 month ago
@MHB3289 oo pare, tawag jan AMERICAN ACCENT. Kung makakausap ka ng graduate ng either LA SALLE or ATENEO, ganyang ganyang di mga accent nila. Kung gusto mo naman marining mag english mga taga INDIA, HONGKONG and SINGAPORE, BRITISH ACCENT naman ang meron sa kanila.
underclassdamnriot 1 month ago
hello, fuckers... you know, i just got very impressed when i've heard those accents from these filipinos, very well spoken but, i wish the US customers would have the same skilled agents, because... i work for a call center in Colombia, and everytime that a customer praises my accent and my english and tells me that, is a joy for them to hear someone that they can finally understand, i take a look at the account history, and the previous 4 or 5 calls were taken by filipinos... so, watch out...
juanitoblaugrana 2 months ago
why do they have american accents ?
JJDublinIreland 2 months ago
@JJDublinIreland because if they say each word clearly it sorta sounds sarcastic...plus american customers find it awkward if they have 100% perfect diction:]]
tonita88 2 months ago
@JJDublinIreland I don't think so..its just neutral English. I've heard a lot of filipino call center agents who can speak like an American. You wouldn't think they're filipinos at all..
bratzkent 2 months ago
ang galing ng mga Filipino!
blackponcho37 3 months ago
This has been flagged as spam show
Call centers are employing in different ways to communicate to their clients online call center dialer should be put at usage.
rajat2736 4 months ago in playlist call center
Call centers are employing in different ways to communicate to their clients online call center dialer should be put at usage.
rajat2736 4 months ago
bat ang galing nila.... =.=
lexrielle 4 months ago
damn, they speak gd english unlike the indians
sonof9411 4 months ago 2
Comment removed
underclassdamnriot 1 month ago
oh my gosh my nose is bleeding!!!! :8=== ((
talabastardo 4 months ago
HOLY SH*** SANA GANITO RIN AKO MAGENGLISH... ^oo^
razel05 4 months ago
my nose...
MultiMothertrucker 4 months ago
Love this company coz they're WISE in disqualifying referral incentives, EXPERT in cost cutting, QUICK in salary deduction, GENIUS in minimizing allowances, SUPERB in tax deduction w/no yearly income tax return, GREAT in limiting food&beer during parties, PERFECT in insFiring employees & after 20 years of service, all you get is your last pay.
ronnelmontelibano 5 months ago
filipino are so good in speaking english!
janelovesjbiebs30 5 months ago 6
@janelovesjbiebs30 not all..
RonAztig0000 1 month ago
I am American and work in Manila as a Call Center SOM.... Honestly they ship the jobs here because unlike the states people actually value their jobs and aren't so lazy here. Keep in mind the American demand for less expensive products.. companies have to offset the cost somewhere to meet your demands... If you wan to go back to paying $2k+ for a simple computer or laptop I am sure they would move the jobs back but until then it's actually the consumers fault ..... you are your own problem.
floogerbomb 6 months ago
they teach u how to answer as a computer.......and enjoy insults....for only 99. a month plus a coupon to go get hambuerger descount.
CONTRAVIDAA 6 months ago
@CONTRAVIDAA get an Education 1st dude, its very obvious that you didn't get one or you failed, we Asian's/ Filipinos get this job because most people in America are either lazy, arrogant, or Neglected Education or simply enough Neglected the grace that was theirs in the 1st place , We value work and work hard to get here. We may be from a "Third" World Country but we get know how to spell "hamburger" and FYI: We dont need coupons, because we got Cash.
demas3773 5 months ago
@CONTRAVIDAA What's a descount?oh..You might say that's a typo error?? the letter i and the letter e are far away from each other on a standard keyboard not unless your keyboard is busted along with that peanut-sized organ of yours we call brain... tsk tsk tsk....Take a look at yourself first before judging others or better yet just shut up.
vylicer 5 months ago
eto ang bonggang call center... ang taray magsalita... lalo na yung girl sa huli...
MrMonster1018 6 months ago
bellinimercado 6 months ago
Comment removed
bellinimercado 6 months ago
theres one time an annoying agent called my house and my voice is soar..i said hello and then suddenly she told me how seductive my voice is and she's feeling horny because of my voice O_O lmao she even ask for my friendster account and yahoo xD
simpatic14 7 months ago
hahahahaha call center....(sarcastic tone)...
lugar ng mga malilibog at mga bading...hahahahahah
call center (sarcastic tone ulit)
metalhead2481 7 months ago
Looking for Home Based Outbound Sales Associate, Add me up in Skype: recruitment.cvr.jessie for application, thanks!
bellinimercado 7 months ago
you have anything more to say listevedog?before you say we're taking your jobs try to analyze WHY are they giving this job to us in the first place???
hazelira 7 months ago
too much flaming here
martyrioso 7 months ago
In all honesty, if a business is going to be outsourced I would much rather speak to one of these folks. Clear concise English instead of a frustrating language barrier.
simmyaz 7 months ago
korek!!!
cazzandrah1 8 months ago
Everytime I call 188 or HSBC. I'm always transfered to the Philippines. You gusy are so nice and helpful. :)
ademafreak1 8 months ago
@ademafreak1 Thank you for a great appreciation!=) We're motivated in behalf of the phil call center industry.=)
CrazyDyne 7 months ago
Comment removed
mafundzalo 8 months ago
fuk u asian fuks. takin our jobs. i always mix things up and make u answer things not on script and u cant answer. i ask where r u and how is the weather. my bright house lady says she is in Philippines and she didnt kno what i mean by weather. i told her she sounds like she is so close yet she is so far away. oh good job wit the ipad 2. it still cant upload firefox twice as fast
lilstevedog 9 months ago
@lilstevedog im from phillipines fuck u arrogant fuck ur mother asshole who do u think u r God?
eijeiable 8 months ago
@eijeiable they are racist beings. ignorance itself. a waste of air.
girlie294girlie 8 months ago
@girlie294girlie yeah?? then fuck you girl !
fods202 8 months ago
@fods202 soooo..... u don't have anything better to say that u decide just to use that poor language? u found my statement so true and real that it hurts u but can't even reply well. that answer is just a reflection of what u have in your brain.
girlie294girlie 8 months ago
@fods202 oyeah??? i don't care ,you think you are an american you got the big idea and genius brain? haha funny lets do the math tricks and math solving etc ! lets see ! , do you think philippine people are dumbs ? huh fuck you ! lots of american are gay and poor of brain, don't know how to speak lots of language ! philippine know how to speak japanese, Spain , english, indian, and chinese, Portuguese, ,
fods202 8 months ago
@lilstevedog Hey! Hey! Calling us asian's fucks just shows how stupid and ignorant you are. Your bashing an entire country about them taking your jobs? YOU CANT EVEN SPELL! Get an education first you nimrod! Maybe that's why they hired them instead of you! I'm Japanese and I love the Philippines! Mabuhay! They are a very educated and friendly people! Much respect from Haruna Japan!
fujiwarakenji 8 months ago 74
This has been flagged as spam show
@fujiwarakenji
"Your bashing an entire country about them taking your jobs? YOU CANT EVEN SPELL! Get an education first you nimrod!"
It's "You're"...
stageddd 7 months ago
@lilstevedog poor american FUCK!!! got no job because the jobs were transferred to the P.I.! LOL!!!! Go find a yourself a sewer! that's a nice place to live for jobless dumb americans like you! HAHAHAHA!
abusabaya1925 6 months ago
CHRIS!!!!! UR IN THIS VIDEOOOOOOOOOOOOOO! WOOHOO! LOOKING GOOOOOOD!
vibrantvia 9 months ago
take a note for this:
For people who plans to apply in some other CALL CENTER companies please do not apply for ACSEND ASIA the interviewer is very RUDE, STUPID, SARCASTIC AND UNPROFESSIONAL.
manchonero 9 months ago
I hate pldt.
flipteezy 9 months ago
It is so sad that its cheaper to take your operation overseas, train the people to speak english fluently and then train them in whatever field they are supposed to work in, rather than just hiring already english speaking americans. How much do these people earn a day? An american would do this job for $12 and hour - and if this is so much cheaper that it warrants taking the operation overseas and paying for all that training.... what are you paying these people?
mafundzalo 9 months ago
Comment removed
ulli1235 9 months ago
@mafundzalo like 20 bucks a day
ulli1235 9 months ago
@mafundzalo NO, it's not a shame. It’s an opportunity 4 many people around the world 2 improve their english speaking skills. they are as qualified and as any north-american (central and south-americans are americans too) person. how many jobs do u think north-american people are given overseas? jobs that can also be 4 a local person? u don't even get to think of that. don't play the victim here, because many of u take advantage of other people in the world, even worse, exploit them.
girlie294girlie 9 months ago
@girlie294girlie I think you misunderstood my point... you are the one making $20 a day.... you are the victim, not me. I haven't personally exploited anyone, but the corporation that you are defending has.
mafundzalo 9 months ago
@mafundzalo I don't consider myself a victim and I am very proud of what I do. It's time 2 stop stigmatizing other cultures just because u cannot see further. u don't know me, u don't pay my bills or my house to state that I make $20 a day. And I'm not defending any corporation. I'M DEFENDING PEOPLE. the agents. the ones u are judgemental about. if u think I don't get your point, then learn 2 express yourself properly without disrespecting others that don't think the same way as you want to.
girlie294girlie 8 months ago
This has been flagged as spam show
@girlie294girlie 1. The people in the call center are speaking english, and they are speaking to AMERICAN customers. And guess what.... they are taking AMERICAN credit card numbers. I pay the company, the company pays you. So by proxy, me and other Americans ARE paying for your house.
2. I'm glad that you make $20 a day and don't feel like a victim. You get raped and pillaged by corporatist fascists and you like it.... congratulations.... you are a complete tool.
mafundzalo 8 months ago
it's a former american colony. why get surprised?
pnoysuede 9 months ago
This is just CREEPY.
mozaks80 9 months ago
Filipinos are christian's? u sure about that? read your comments before posting it.
sophmar213 9 months ago
Customers Who Are being transfered to one rep to another,when the second rep asked for information regarding the account or their concerns,they will get mad!!!
because the first agent did not provide this information to the second rep!
and we can't help you if you wont provide you're information!!!
rachelabonales 10 months ago
I worked four years at these places so I could save money, go to America, get a REAL JOB and exercise my SECOND AMENDMENT RIGHTS!!! THe politics and the dynamics in these places are insane compared to any other job!!! I'm so glad I am totally out of that crap No more creepy gay ppl or hater powertripping bosses for me! hahahaha.
mandirigma79 10 months ago
I feel bad for the people who work at these call centers, they get extremely sick to meet up with the demands of the labor, and they are signed on into debt, so they give a contractual agreement to be in debt for training. so that you have to work off the debt before you can leave the company on good standing. its down right wrong, but those are the laws in foreign countries. USA is heading that way if they don't get their head in gear and start working a little harder.
shanerenter 10 months ago
@shanerenter Not all of them start out with a Bond of tens of thousands of pesos. Many don't. It really depends. You have to be on the hunt when applying at these places and also read the fine print carefully before signing. In my own case whenever I was presented with a Such and such bond for so many months I didn't sign no matter how high the offer was and looked elsewhere.
mandirigma79 10 months ago
this is so not true!
TheMeds2010 10 months ago
i would say that i'm very frustrated at the filipinos who think they are above other filipinos when they are working at the call center.. gising pinoy bangon sa kahirapan.. wlang masama magwork sa call center pero dapat nating isipin n d habang buhay ang pagiging agent.. dpat u look ahead and build ur own identity..they go here to put up call centers cause the call centers at the america are closing.. look ahead and start to build ur busines while working
socsci22 10 months ago 3
hello my name is Annoying, how can i srap your day ?
tshiuetin 11 months ago
They're actors, this literally never happens.
WesThorburn 11 months ago 2
First thing that gives away the cheapness of this is that the screens are CRT screens.
Real bad heat sinks and environmentally a disaster too - I feel for these guys who are probably well educated and have to put up with shit all day :(
jagara1 11 months ago
Here's hoping all call centers suffer catastrophic structural collapse during a busy work day.
NitekMuscle 11 months ago
Welcome to the world of Filipinos!
pasiklaban, pataasan, payabangan, siraan atbp... (as you can see in the posts here)
maraming Pinoy nakapunta lang sa ibang bansa ang yayabang na!
ricman46 11 months ago 20
@ricman46 ui totoo to, tama ka .. ung iba nga di pa nakaka punta sa ibang bansa yabang na eh, dami nyan sa Call center Industry, ung silipan at ingitan sa trabaho.
diamantegalang 6 months ago
Self-imposed ignorance? Not so clear A native may make several guesses at what you mean but wouldn't know for sure exactly what you're trying to say here.
Face it. The Filipinos can not and will never speak American English and the Americans who call the callcenter are going to be forced to do a lot of guess work and VERY frustrated at doing so. Why? Because the Filipino callcenter agents are work cheaply.
bancaoman 11 months ago
This has been flagged as spam show
Here's a good example of the type of English we get from Filipinos. It comes from fillipinocallcenter:
"go to search the internet to cure you of your self-imposed ignorance"
A native American English speaker would immediately recognize this coming from a non-native English speaker.
"go to" should be a command, therefore the "to" word is not needed. With the "to" word you indicated to go to a place.
bancaoman 11 months ago
It's seems that I've stirred up the hornet's nest. Sorry, filipinocallcenter, my statements here are not from igrnorance. Instead, they are facts I've learned from years of firsthand observations. For you to try to deny it is ignorance on your part. And to goodtimesbob, your statements are not relevant and are uncalled for.
bancaoman 11 months ago
haha call center work sucks. I know because I work in one. They make it look like everyone is just loving their job.
punkmanmatthew 11 months ago
go to search the internet to cure you of your self-imposed ignorance @bancaoman
filipinocallcenter 1 year ago
great. i just don't understand why some people would still besmirch one of the drivers of their economy. let me just say that though the filipino call center industry is not perfect, it has gone a long way from what it was. in fact, the mere fact that it has now overtaken india as a the BPO capital of the world should be something to be proud of. @bancaoman
filipinocallcenter 1 year ago
Any company that outsources its call center to the Phillipines or someplace like Mumblemouth, India doesn't get my business. If an existing client routes me through either one I give them 30 seconds to transfer me to a US location. If they don't, I close my account.
goodtimebob 1 year ago
@goodtimebob you must not have any services then, huh? News flash, EVERYONE OUTSOURCES
squishygirl 1 year ago
@squishygirl While the call centers in the Phillipines might be providing work for all the hookers that were out of a job with the closures at Clark and Subic I don't have to support them. Same goes with the cow worshippers in India. You'd be surprised how fast they can find some US Christians to handle your call if it means keeping your business.
goodtimebob 1 year ago
@goodtimebob I work in a call center, and if you had asked me to transfer you to another agent I would happily do so. I would gladly give your rudeness to another agent. I would be happy to not deal with you and head over to a more deserving customer. And honestly, if you reached an oversea office they wouldnt be able to transfer you directly to a US office, just like my office can't directly get you to an oversea office. The call is routed to the next available agent, WHEREVER they are.
squishygirl 1 year ago
@goodtimebob So I suggest you get off your holier than thou soapbox because things aren't changing just because you pitch a fit about them, sorry to break the news to you. Oh and by the way, if you were to reach a Jewish US citizen, would you ask to be transfered again? How about a Buddist? Ah, thats right because you can't tell, you can't see their face. Please just do us all a favor an get over yourself, racist.
squishygirl 1 year ago
@goodtimebob squishygirl. You sure like the call centers. Was your momma one of the Subic girls who got work there?
goodtimebob 1 year ago
@goodtimebob No, I just can't tolerate ignorant racists such as yourself who give the rest of us a bad name. My husband is from Subic, and he can tell everything you state here is nothing but crap. You're just a lonely sad soul who feels the need to hate so you can feel worthy. Does it make you feel like a big boy? Hey, why don't you answer my question from my previous post? I'd love to see what intelligent response who come up with.
squishygirl 1 year ago
@goodtimebob u r very racist cuz u want only christians to handle ur calls. and btw filipinos r christians as well.
ulli1235 10 months ago
This has been flagged as spam show
@goodtimebob and they don't give a shit if you do you pussy lol
empirikal23 9 months ago
NO MORE SCRIPTING! NO MORE SCRIPTING! lol
lipstreur 1 year ago
2:15
"You might want to consider setting up your account or automatic payment system so that we can add, er AVOID late charges and service interuptions in the future"
LOLOL FUCKING CLASSIC FAIL
stargroove4 1 year ago
2:05 his ear is MELDED onto the earphone.
stargroove4 1 year ago
(1,101)
WaseeMsh4h 1 year ago
It's like the Singaporeans will tell you they speak British Englsih/.Their style of English is derived from British English, but listen and compare the two. Very easy to distinguish wich is British English and which is Singaporean English.
In the same way, Filipinos do not speak American English. The two are very distinguishable. Thus there are problems of communication between Americans and Filipinos.
bancaoman 1 year ago
@bancaoman That's because filipino English starts with a very limited vocabulary. All of them learn the following basic vocabulary:
"Hey Joe, you got Hershey Bar?" "Hey Joe, you like my momma-she cherry." " Hey Joe, you like my sister-she do you long time." Any other vocabualsry is a strain.
goodtimebob 1 year ago
09184610074 Thinks that Filipinos speak American English better than Americans. This is really not a well-thought-out statement. First of all, Filipinos don't speak American English. The have their own type of English. Yes, it is derived from American English but it is not American English.
Do They speak better English. I would say very few Filipinos may speak better than a few Americans. But on the whole? NOT!
bancaoman 1 year ago
They do not perform better. As I said callcenter agents on this video are the best of the best of Filipino callcenter agents. The average Filipino agent speaks no where as good as in this video and are easily misunderstood and easily misunderstand.
What they do do for the companies is work cheaply. The companies are getting less quality for cheaper costs. Plain and simple.
bancaoman 1 year ago
@bancaoman it depense on zhe BPO compny providing services and what type of training they get. vonage and sprint agents for example work for stream and recive no training on their accents. but if u call hamptons reservation they speak like the guys in the video and there is no misunderstanding and they sound almost native amarican. and some directv agents in the phillipinse have no accent at all and sound even better then the people in the video. so it just depense
ulli1235 10 months ago
MissTalkToMe states that the callcenter agents in the Philippines are doing a "really good" job. But based on what? Based on the fact that they perform better? No. facts do not back that up.
Instead she bases her belief that they do a "really good" job help the economy of the Philippines. I would agree with that. But that was not my point.
bancaoman 1 year ago
Hmmm. . . Nonsense? How do I respond to that? You need to state what you think as nonsense or balderdash and back it up with your reasons. Please try to articulate yourself or no one will understand you.
bancaoman 1 year ago
I hate when I get a Flip on the other end of the line. They all act like robots. But I guess that's what they're paid to do- so I don't blame them.
howser12 1 year ago
I still believe that Call Center Agents are doing good specially in the Philippines. Not only they helped the economy grow but they help the companies as well (it's cheaper to pay employees and materials in the Philippines compare to the US)... and for the those who are looking for a jobs.. I have a news for you.. There's a new job portal called BPO CAREER HUB that caters to KPO and BPO only. more specified but offer vast job hiring :) try to visit the site and find out for yourself..
MissTalkToMe 1 year ago
WHO TRAINS THESE PEOPLE TO PRONOUNCE WORDS AMERICANLY? That Must hurt Their throats and give them headaches by the end of the day!
Solracwins 1 year ago
Here are some irrelevant facts. . .
- Listen closely to your agent. SHE may not be a SHE. It would not be rare that SHE is indeed a HE. Call centers rely heavily on hiring trannies (men pretending to be women)
- Call centers workers rate the highest profession in the Philippines with HIV.
bancaoman 1 year ago
@bancaoman really? wtf?
Solracwins 1 year ago
@bancaoman Nonsense! Balderdash!!!
aruydi 1 year ago
Another problem is that the agents constantly misunderstand the callers. Local languages always has small nuances that only locals can pick up. These agents have never been out of the Philippines and misunderstand often small things. They pride themselves on understanding slang but it's only the slang they've heard from Hollywood.
One example of many would be . "I think the store really did a number on me". The agent would be at a loss to understand causing further frustration of the caller.
bancaoman 1 year ago
Without going into detail, sooner or later our arrogance and failure to face the truth is going to kill this industry.
bancaoman 1 year ago
A small note, if a caller is having a problem with the Filipino accent and asks for a non-Filipino, the agents AUTOMATICALLY blame this on racism! They aren't willing to face the fact that some people have difficulty understanding them.
However, if a Filipino customer gets an Indian agent and demands a Filipino agent, this is not seen as racists (this happens often). Our good ol' Pinoy arrogance kicks in to say that "we are the best and everyone should prefer Filipinos".
bancaoman 1 year ago
It doesn't matter. No matter how much the public complains about the call centers the companies will not change because these agents are willing to accept a salary at far less than a native-English speaker, and to the Filipinos this is a gold mind as they have little hope of ever getting that much money in another field.
bancaoman 1 year ago
I happen to know some things about this subject.
There are a lot of complaints coming from native-English speakers who speak to Filipinos or Indians. The agents on this video are the BEST but they are not the NORM. The education system of the Philippines has deteriorated to the point that the centers are unable to find English speakers as good as in this video so they have been lowering their standards and are hiring more and more agents of less English abilities.
bancaoman 1 year ago
Hey guys, be respectful to everybody.
WestValley2 1 year ago 2
buuuuuuuulllllllllllllllllllllllllssssssssssssshhhhhhhhhhhhhhhheeeeeeeeeeeeeeeeeeeeeeeeeeettttttttttttttttt!
mukhamo08 1 year ago
This is dam fucking, irritating call centre, Teletech is techinical support for bigpond internet was located in pennant hills, Sydney. Now they move it to Philippines. now This fucking Philippines ppl dont know what to talk & how to solve problem. Shit shit shit shit
chocolatecon 1 year ago
@chocolatecon Blame the fucking corporation idiot. As if YOU know "what to talk" (or do you mean HOW to talk)? I'd like to see whities speak in Filipino, with the right accent. Don't knock it til you've tried it, bitch. Working in a call center is no joke. Filipino agents live on pennies, but have to do 5 things at once for 9-11 hrs because their superiors want to maximize the job. Whities ask for a raise for sitting in front of a PC for 7 hrs. You're just another immigrant who feels important!
sashmiller93 1 year ago
Comment removed
chocolatecon 1 year ago
This has been flagged as spam show
@sashmiller93 Hey you motherfucker bagger. Just have survey in OZ, & see how local ppl frustrated with your service, Telstra is loosing business bcz of your sick & nasty service. you pplz are best only in prostitution, so plz dont try go in any other area.
chocolatecon 1 year ago
@chocolatecon Poor breeding
aruydi 1 year ago
cheap fucks
salmeen 1 year ago
I hate you guys, I always have to fix all the stupidities you do. I worked for a call center here in my country and you, along with indians messed everything up, that sucks
pk46 1 year ago
@pk46 better complain these to your boss... and hire more reps in your area
crashproof 1 year ago
yahoo news... It's official: Philippines bests India as No. 1 in BPO
gobautista 1 year ago
Philippines is now Contact Center hub in the world......was replaced India this year. by 2011 BPO crown will give to the Philippines after India as BPO capital.
gobautista 1 year ago
@ricman46: acknowledging our filipino callers abroad in our native language depends on the rules set by our clients. We have an external (offshore) and internal (onshore) quality assurance team. We have to meet their demands as well. regarding to our accent, well this is the nature of our job. We have to sound and think like them. ^_^
24pach 1 year ago
hahaha.. of course they have script.. but compare the accent to indians??? we are very good in english! hahaha...
iansofty22 1 year ago
They bloody reading the way they speak infront of their computer. You can see their eyes is moving. Pillocks!
mabst6 1 year ago
@mabst6 let me inform you sir that if you are in an inbound calls. definitely there will be no script for that. the reason behind why their eyes is movin is jus because they are surely navigating the account of the cust because the answer to the question is in the acct itself., so you dont need script anymore! kng scripted lang pla sa callcenter eh di sana walang bumabagsak during the interview pa lang, hahaha try mo magwork sa colcenter dude, bigyan kta referal hahaha...
sagittarius120985 1 year ago
@sagittarius120985 I don't need a referral (not 'referal' even spelling you cannot justify yourself) 'cause I don't live in the Philippines. You can keep your job as a call centre because that's where you can relive your future. Your monthly Salary perhaps is just for my one week shopping.
mabst6 1 year ago
@mabst6 are you sure.. you want this work.? para nmn malaman mo ung mga sinasabi mo.,.hehehe
gobautista 1 year ago
@gobautista hi consider me as anonymous person.. i got a job interview tomorrow.. i dont know if i can pass the interview but is it really have to be english the whole time? i mean.. im a bit stuttering when i speak english in person but i think i improve my english a lot last time i spoke with people in person lol.. btw it was technical support position.. help me please.. get me some confidence lol
HawxTeamDelta 1 year ago
@HawxTeamDelta oh man.. this need to be done lol
HawxTeamDelta 1 year ago
@gobautista Sorry I don't live in the Philippines. You can keep your job as a call centre.
mabst6 1 year ago
@mabst6 They're reading the account info as they talk to the customer, get it?
aruydi 1 year ago
sorry i cant English because im not in Graduation.. YET... nyahahaha
Ryonaidas 1 year ago
Ridiclous.
"Thank you for phoning....your balance is _______"
You'd actually need to get the customers details up firstly, their is absoutely no system out their that brings details up in-relation to the phone-call that comes in.
You need to actually search by "Name" and "Postcode" - Bring the details up, then actually go into the transactions to see the details.
Nice script reading xo
CraiG10021 1 year ago
@CraiG10021 welcome to 2011. There is such a thing as NIVR (network interactive voice response) wherein customers provide their account details before they talk to an agent. In short account verification will be done by an automated voice response. Automatically, the account will be pulled up by the computer. The agent need not to reverify.
iamjest21 1 year ago
@iamjest21
"Welcome to 2011".
Please dont confirm to myself regarding the Network Interactive Voice Response; If the customer was going through an automated service they would 99.9% get the Balance over that instead of coming through to an Agent. You might of provided details over the phone, however I doubt they never got that answer.
CraiG10021 1 year ago
@CraiG10021 That's what she did, and when she found the answer, she thanked the customer. You don't say thank you for phoning at the outset; you introduce the company and yourself first and say, how may I help you, look for the data needed, and then, the thanks and the data.
aruydi 1 year ago
i could hav sworn i talked to one of these guys...
MrShakDaddy 1 year ago
if the PLDT popularize the TELEbabad,TELEtipid and TELEsulit for their valued costumers...
are they also made TELEtobies? because look...
Poo
Lala
Deepsy
Tinky winky
Ryonaidas 1 year ago
nice reading of scripts! hahaha!
Yanerus 1 year ago
haha... fake calls... scripted.... use actual calls naman... look at the guy at 1:04... tinanong info ng client, wala nmang ginawa sa mouse or keyboard...pagtapos alam na nia ung balance?.. shit, sa utak siya nag-input ng data?. di man lang ginalaw mga input devices?..lol
salavadjuke 1 year ago
0:47 is that blockbuster spiels?
migguelboom 1 year ago
Die a little bit, with every call
rufusvonstorm 1 year ago
To all Filipino Customer Service Agents:
Wag nang mag kunwaring American accent kayo. No matter how good you think you are in speaking, mahahalata pa rin kayo na mga Pilipino.
There is nothing wrong in learning the American accent. But if a Kabayan from the US recognizes you, you should acknowledge him in return. We understand you cannot speak Tagalog at work but saying "kumusta po", "Pilipino po pala kayo" won't hurt.
Pretending that you are not Filipino by faking your accent is lame.
ricman46 1 year ago
@ricman46 well, perhaps you don't understand the nature of the job. eh if they get caught by the QA Team doing that and they get fired? shall you provide salary for them? duh! that is because you have at twisted idea of the situation. it is not being pretentious or what, it is just doing the job.
jeckalluinne 1 year ago
@jeckalluinne i understand about QA and i did not mean speak Tagalog from beginning to end. I just said "acknowledge". Like "kumusta po", "magandang gabi, po" then back to English again.
I spoke to many (and I mean a lot) Filipino agents and supervisors and they all agreed that it is not a QA issue if you do this.
ricman46 1 year ago
@ricman46 ulol... trabaho yan pre, mabibigyan mo ba ako ng trabaho kapag nahuli akong magtagalog at patalsikin sa trabaho?.. damn
salavadjuke 1 year ago
@salavadjuke you can respond in a more educated manner. your choice of words reflect who you really are.
i understand about QA and i did not mean speak Tagalog from beginning to end. I just said "acknowledge". Like "kumusta po", "magandang gabi, po" then back to English again.
I spoke to many (and I mean a lot) Filipino agents and supervisors and they all agreed that it is not a QA issue if you do this.
ricman46 1 year ago
@ricman46 gs2 nmn gawin un pero pag na monitor kami ng client or higher boss.. may posibilidad na ma terminate kami.. d lang naman na hindi namin gs2 mag tagalog.. tlgang bawal sa account.. depende rin sa account kung payag kami ang kasi nga lang e pag narinig e d maintindihan ng amerikanong kleyente at ayaw nila un.. sana maintindihan nio un.. at d naman lahat e feeling.. nagpapasalamat ako at may gan2ng trabahong mapapasukan..
crashproof 1 year ago
@ricman46 Guto mo tigasan ang dila? Get real
aruydi 1 year ago
girl on 2:13.... I like your accent...
T700Sony 1 year ago
ahahah DIRECTV ANG ACCOUNT LOLS
hotchick11tranky 1 year ago
akala koe pldt.. sa teletech to....
popoyfrancisco08 1 year ago
haha..it sounds familiar..teletech ata to..obvious ang acct na hinandle..but no offense maganda ang training nila and their trainers and sups are approachable and friendly..
acer0804 1 year ago
What I saw new in this video is a good speaking accent from Asians.Ever Asian should follow their accents.
thesantosh842 1 year ago
Comment removed
migguelboom 1 year ago
Callcenter job is the worse for asians. Not only it would fuck up your body, but your mind as well. At the age of 40, dont forget to get a ct scan, tumors might be all over.
abyssmal26 1 year ago
ola ... can i speak to carmen por favor? Carmen Cabron, u knoe?
tzikinini 1 year ago
good speaker. but I think a little bit robotic. make it more natural. scripts are just guide and you dont have to memorize them. you can make your own spiel to jive with the customer's need and what they say.
dandybytez 1 year ago
@dandybytez kuya it abit or alittle lang, because if you would say A Little Bit synonymous sila keya A little or a bit only.
gazty18 1 year ago
scary
Xpr3ssion 1 year ago
those were the happy days! nakaka-miss :))
lei1104 1 year ago
FILIPINO CALL CENTER HOORAY! i was one of them.. world knows how good we are in English, that's why web got Philippines-English option..
jerkyjeh 1 year ago
I hate these hypocrites!!!
GauchoKnight72 1 year ago
Just take four of them from the Big Crowed and make an Advt. Most of them Have Very very bad accent .We Ever Imagine to start a New call center in FPO ,because of Poor technical Knowledge .For BPO and KPO India is best ,Because they are solution oriented up to Satellite .
bijoys93 1 year ago
@bijoys93 booo for you!!
jerkyjeh 1 year ago