Hammock Gear dot Com ... A word about Customer Service

[mrriprock2]

That delivery had to hurt...Dash

[RallohE]

@mrriprock2 Nawh ... not when it's HG downy goodness in that box! Ha!

[TomsBackwoods]

Freakin awesome! I was going to buy there gear anyway but now its a done deal!! Thanks!

[RallohE]

@TomsBackwoods Well thank ya ... and while there are several great suppliers out there ... you will not be disappointed in HG's product or their customer service. Man I love my 3S top quilt and bottom quilt combo. The new pillow is really good for getting that nice insulated area around my old noggin.

[runningstreammx]

Here here. Well said.

[MrHatManS]

That's some pretty impressive service, we ordered some flowers recently for my Nan took over a week to come in through the post, satisfaction unguaranteed.

[RallohE]

@MrHatManS Well .. hope your Nan didn't get the flowers up back of the head! ;-)

[medicjimr]

Most defiantly top shelf people and ya the watermonkey aint right lol 

[RallohE]

@medicjimr Yeah that WM is a trip!

[gcstorm1]

that pretty much sums it up...UNBELIEVABLE customer service!!

thanks for posting a video expressing what we all, as Hammock Gear customers, would have to aggree with.

[RallohE]

@gcstorm1 Glad you enjoyed the video ... and yes HG is all that and more!

[MrBabelfish5]

Adam and Jenny are great. I refer to them with all my serious hammock camping needs.

[RallohE]

@MrBabelfish5 They are to down as BF5 is to Trail Cooking! :-)

[MrPoppabear255]

Adam and Jenny are classy people. Loved that express delivery sequence.

[RallohE]

@MrPoppabear255 Well thank ya Poppabear! And yes they most certainly are!

[DAYWALKERTWO]

Last of the Mohicans....Best movie ever made !  An your right, Water Monkey aint right!

[RallohE]

@DAYWALKERTWO ABSOLUTELY ... filmed mostly here in NC too! Thanks for watching!

[bushbumming29]

I ordered a UQ from them while back. Insanley fast turnaround time. I couldnt be happier with my new quilt.

[RallohE]

@bushbumming29 Definitely good folks to deal with!

[1377stick]

Another vote for great service from Adam and Jenny here. They are great people to deal with and hopefully in the future I will have more of their sweet quilts... :)

[RallohE]

@1377stick I hear ya ... can't go wrong with HG stuff!

[lostinthewoods357]

That made me chuckle. I was waiting for the Jimmy Johns guy om a bicycle or the fedex guy in a hang glider!

[RallohE]

@lostinthewoods357 Ha ... glad it did ... hmmm ... wish I'd have thought about the Jimmy John's guy! Thanks for watching!

[ekhaat]

That was so nice, Hawkeye. Happy New Year to you and all your folks and friends

[RallohE]

@ekhaat Thanks a lot ... and a very Happy New Year to you too!

[handyscot1]

Nice video with comedy as well.lol.

[RallohE]

@handyscot1 Thank ya ... and thanks for watching!

[steintanz]

Is it a plane, is it a bird? Noo, it's a pillow!

Quite unbelievable ... but if you say so, it must be true :o)

Thanks for the laugh, Tim

[RallohE]

@steintanz Ha! No old farts were harmed in the making of this video! Thanks for watching pal!

[dragonflyhiker]

Very nice to hear there is still a few out there that care enough to back up what they sell, bad experiences for me lately with non-hammock related stuff.

I just hope Water Monkey can come out of his shell, he seems so shy

[TZBrown01]

They really do go the extra yard, or mile as needed

[AndroidM1980]

Thats what you call "Ginger Magic"!!!!!

[RallohE]

@AndroidM1980 YOU GOT THAT RIGHT!

[shugemery]

Head-Core Delivery)))))

That Ken is nominated for Best Supporting Actor in a Short Film category.

Yessir....that Stormcrow is quite the artist in many ways.

[RallohE]

@shugemery HA! Thank ye Shugrow ... yeah that Ken ... he's a gud'n!

[Stormstaff]

Nice video. I've got a Burrow from them now and as soon as my funds allow, I'll be ordering a matching Incubator. Wish I lived closer to you folks, I'd love to meet y'all. In this day and age, it's great to see this kind of customer service.

[RallohE]

@Stormstaff Thank ya ... and who knows maybe ya can make it this way sometime!

[RaulPerez1]

Thanks for the shout out. Adam & Jenny are rock stars..... and Adam does a sweet backflip too!

[RallohE]

@RaulPerez1 Hey you're most certainly welcome pal ... and you definitely "ain't right"! Looking forward to meeting you in the Gorge one day!

[sousaville]

@RaulPerez1 any snow up your way yet Raul......2012 will be quite a year for Adam and Jenny...peace

[RaulPerez1]

@sousaville Flurries yesterday. Cold today at 14*F in the morning. Possible snow this weekend but I dont think it will accumulate much. I feel cheated!

[sousaville]

@RaulPerez1 i feel your pain bro...ill be back in the whites in a few weeks.and ill feel better,lol....doing alittle kayaking this week.alright dude..safe trails...peace

[sousaville]

sir.....you are absolutely correct....they are incredible....i did a few videos on the incubator and i couldnt say enough about the product but even more so about Adam and Jennys commitment to service...i mean he answers that phone anytime...and will design something for you or customize...they are very humble...down to earth and wonderful craftsmen ...but indeed they are very committed to excellent customer service....thats just who they are.

[RallohE]

@sousaville They're a class act for sure!

[TheCelticwizzard]

Nice homage to a great team!

(Nice effects too)

[RallohE]

@TheCelticwizzard Thanks RF ... and they most certainly are!