Singapore Airlines flight delayed - airport closure

[MrFarhanno]

Complain so much, then why don't you fly yourself there? Nasty and self-centred paxs!

[yejiadong]

I think i was the pilot for your plane-remembered a delay too due to bad weather.

[yejiadong]

@yejiadong I heard that voice which clearly resembles mine!!

[paperisk]

is that a singaporean ? because some singaporean like to complain

[cityofrock]

haiyo.!!!just open the plane door n let that idiot fly himself to where ever his nest might be..

[MrBram1920]

@sreembit and pls the airlines u named out are almost all 4 star airlines and they hav not bad services but SQ is better

[MrBram1920]

@sreembit dude maybe had a bad experience with SQ but on most of the flights they r very polite and they always smile and excellent service maybe u should seat SQ again

[PforPlanefly]

SQ IS THE BEST AIRLINES!stewardess/stewards from other airlines should learn to keep passenger in touch

[britoin1]

that's what we asian were tought to do......always respect other ppl.........i would do the same......but the passanger should have enough brain to think that it's for their own safety that the flight was delayed...unless the passanger wants to feel being in the plane crash!!!!

[PforPlanefly]

@britoin1 yeah.agreed. i would rather being delayed even if it takes 24h than being involve in a plane crash

[dodotlive]

Hands down SQ is the best followed by cathay and then lufthansa. They have my loyalty for 30 yrs. Worst ailrines are american based airlines. They are rude and always delayed

[123chunhou]

is this bussness class?

[m00x]

Omg, what was she talking about sitting for that long ??

[observeobserve]

Pax pax pax ... the stupidity is sometimes hilarious. Thanks for filming.

[sreembit]

Singapore Airlines is not as good as it seems, they can't even speak proper English and boy their service is below par.. they can never fucking smile.. when I flew to Barcelona last year and to many other destination.. I have no choice to fly them because of my company.. You must check out Virgin, Thai Airways is awesome.. Malaysian Airlines is not bad at all, but Singapore Airlines, highly disappointing

[xxquiker]

@sreembit hmmm Singapore airlines, voted worlds leading airline. A 5 star global premier airline of the world. An airline company that is the most awarded in the industry for their great service.......................­....Singapore Airlines is the best out there.

[cookiecave1283]

@xxquiker It's his opinion so let him be. No need to be snobbish, it's beneficial to us all.

[kaching555]

@sreembit maybe cuz u nvr see inside the box. Seriously SQ is the best airline in the world. Even i malaysian, i always like to take singapore airlines. I think it is the best. This video shows everything. Dun critisize Singapore English. We all have our own accent, i say ur country english is suckish, its not right. We have our own accent. so u can blame them. they are singaporeans, they are there to show singapore's accent.

[sreembit]

what you say is true, I cannot judge the Englist, that was wrong of me, but man, its hard to understand what they say. Nevertheless, still not impressive like virgin..

[kaching555]

@sreembit we all have our own likes so its ok

[Alex74740]

Singapore airlines rocks !!!!

They kick British airways ass!!!!

[imtiaz90]

are you in the air or still at the ground?

[JarvisMunji]

Very professional... i agree that very few airlines will kneel and listen to complains or just kept their smile and composure... other airlines wouldn't care... they will just ignore you...

[AirCalv]

why do they make you wait on the plane if its delayed cant they wate at the gate?

[timothyngim]

They have male FAs too???

[mhirama]

@timothyngim SQ has at least one male FA on each flight for security reason. That's what I read. :D

[Sooksawaspakdee961]

Lucky you, try to fly with an us airline, they treat you like shit, i was delayed 12 hours in a 3 hour flight. No water, no compensation. The damn crew just didnt give a shit about us and we where not allowed of the plane either.

[frobotmuseum]

i wish i can take singapore airline one day .. i took garuda airline and china airline before and it was okey. for the china airline, i have diffculty talking with the flight attendance because they cant speak english. i ask for different thing and they gave me other.. lols :D

[theairlineslover92]

agree with u! its better delay than crash!!!!

[aidgebo]

@theairlineslover92 they should complain weather or indonisia airport or ladyboy in thailand cause he honny can't wait to see his hooker in thailand and gaylang

[theairlineslover92]

sorry i dont know what u mean..

[aidgebo]

i mean they like to suck SIA pussy

[patmorac]

I think 'sometimes service with a smile' gives these first / business class arseholes justification for their belly aching...I wanna see some Singapore Girl Karate Chop one of these fuckers - that's what yutube is for! Boring!

[PolxenTwo]

I would of been watching some movie on tha tv that hasn't even been out yet in AU

[KevinR3i]

Better Delay than crash

[mutizen99]

her ass is nice aaahhh?? hahahaha

[LordAlwinTHC]

It is just a delay why complain so much... Some passengers are like that and always like that. Cannot really stand them, especially if i have to be sitting beside them. Nice video showing the Flight Attendance willingness to serve people with a SMILE. Nice video really

[TheCARRE74]

Hello!Nice flight but delayed one hour!

Suck happen!

I give you 5 star for this film!=)

Hope you be happy for my nice comments to you from me!=)

Greeting TheCARRE74=)

[justinlimkt]

i d ont think i can kneel down for 5 minutes like her! i will trip and fall and hit my head on some arm rest!

kudos SIA!

[nipponsugoi]

this is way it been named the best airline year after year :)

[jaslynk]

That poor girl, she has to stood for an hour just to listen to a nasty lady's complain. My god....

[xwawas]

well done singapore!~

a proud singaporean (:

[Njoyflying]

If i were the passenger sitting next to this annoying one, I would punch and knock him out to save the FA!!

[aloozer]

ROFLMAO. ure compassionate. :)

[ATEPAWSK]

@Njoyflying fuck that oldman making the stewardess to tired

[vicarexar]

The singapore girls should be trinaned to beat up asholic complainers!

[R1door]

They might loose there good reputation though ;-)

[celtavigo77]

Im crew and I can tell you now, I would not have been there for 5 mins listening to him complaining. "Sorry Sir, nothing we can do. I wana go home too, just like you!! Would you like a drink?" That norm works and if it doesnt... "Let me get the purser"

[vicarexar]

good one :)

[xxquiker]

lol maybe thats why your not a Singapore cabin crew?

[RixceU]

This reminds me of once we were stuck in Shanghai Pudong in an [extremely hot] United 747 for like an hour or so. I don't exactly remember (it was a while ago) but I believe they couldn't tell whether a fuel valve was open or not. And they had shut off the packs while waiting.

[R1door]

Yeah, that happens a lot, an APU failure etc. this could turn really nasty sometimes, some pax really loose it then in the heat!

[R1door]

Ha! the classic trick, look at the galley and look worried, so it seems you have to do something there! Works for me as well!And then in the galley you just go "My knees!" Stretch, call the Captain and beg him to do a nice PA! ;-)

They should make this an SOP in every service manual!

[bashibazouks77]

old man.. thinks he's bigger than the storm.

[kittykatfudge]

what does he want her to do about the rain? make it stop? i hate people who complain when theres noting can be done!

[ky0suk3]

wow screw that old man... getting this FA by himself... i want one too XD

[girlwithshades]

thts why singaporeans are the best! cause if we dont get things done, WE COMPLAIN!

[14waltersn]

When did this happen?

[blackuzco]

how great that Singapore Girl can squat like that for how long is that?! its show us how elite SIA f/a are.. they can listening to passenger in such a good manner.. unlike United Airlines!!

WAY TO GO SIA!!!

[NVA003]

i was flying to India with a group of people who i met before i went on the trip,and one of the organisers was talking to the fa before we landed,and she's like i wanted to go to the toilet,but ive been so busy for the past 6hrs ive not been ONCE!!!

[jamessmedley82]

Singapore Airlines stewardesses are probably the best trained on earth.And the Airline is certainly the best anywhere,infinitely better than their SEA counterparts.

[LFMusicRocks]

I see only 3 stewardesses talking at 2:30.

[hallangell12]

I have done i once for 7 minutes due to a problem with my seat. The captain eventually came to make me sit down and he told me thyt by kneeling down. Finnally they found a frist class seat for me instead of the busness class

[phanatiq]

wat a load of bullshit.. they don upgrade passengers once they are already boarded.

lol.

[hallangell12]

they can. I refused to seat and I told them i will complain, put you on the world wide media. they had to. I was not the only one that did it.

[sfotpe]

something like upgrading a pax between classes after boarding is very unlikely, But , it has been done before. Due to reasons that the crew cant fix, they can either upgrade the pax to a biz or 1st for free or at an additional charge if the PAX is willing to pay the difference after they arrive. Reasons like "Technical issues with the seat, overweight pax sitting next to them or other unlikely reasons".

[phanatiq]

wat a load of bullshit.. they don upgrade pax after they have boarded the aircraft.

lol..

[xxquiker]

Why do you insist in opening your big mouth only to stick your own fucking foot in it? Singapore Airlines is known to charge premium air fares. A Suite ticket is equivalent to a down payment on a new car. rather then spending your loot of money on expensive airlines, shed some on English Lessons "Fucking bored airline"...What is that.......? You are only making a fool of yourself, which is sad. If your going to bash an airline at least have the decency of not making an asshole of youself.

[sunilamaru]

u gota get some respect for wht u have just said..lol.. way to go dude/ dudess..not sure :)

[Charlie1821]

Are you fucking retarded?

SQ is pricier than almost all airlines.

[kawakubo87]

just because the ppl who serve you on board are asians, does not make the airline cheap.

[sez5252]

umm dude? sia's airfares are around 11000-13000AUD for a business class seat for a return flight from sydney to paris and i think most people would agree that is not cheap...judging by your language, i dont think you belong to the class of people who can afford to travel "expensively" anyway rofl.

[arwin1980]

SIA is one of the few best airlines out there and best service too.

Thanx 4 sharing ur vid! :)

[sexyguy19779]

WHAT THE FUCK BORING AIRLINE ? LOL

[yeojw]

fuck you. boring airline? try sitting there for one hour. dont every fucking complain about singapore airlines cos they are one of the best airlines in the world.

shut up if u dunno the facts

[Carmarthan415]

wow....that crew was kneeling on the floor for a very long time....

[xxquiker]

That's the famous Singapore Service for you. Going beyond what is expected of any major airline. Which is why SQ is the worlds best

[HanDaiJun]

Hi there, anyone know the title of the background music? Sound so nice and kewl.

Thx!

[JazzZar1988]

I have to agree that the FA's on Singapore Airlines are exceptionally nice... usually much better than British Airway's.

[Sillyflim98]

i wonder why are there no entertainment services on the plane. but well done singapore girls!

[xxquiker]

Do you people not read other comments? You guys are all posting the same question all over again. Yes there is an entertainment system, the PTV is hidden under the armrest. Read people's comments before posting.

[hallangell12]

Sillyflim98, FOR YOUR INFOMATION THE PTVS ARE STORED IN THE ARMREST SINCE THIS IS A REGIONA FLIGHT. UNDERSTOOD OR REFER TO SINGAPORE AIRLINES1\

[fah85]

To all those idiots who complain. Give the crew a break. It's delay due to bad weather. U wanna take off and crash and died? Fucking Spoilt Singaporeans.

[1779BEZ]

Some of d passengers dat love to complain are mainly not Singaporeans my dear.. :)

[sq7]

err... i doubt so haha

[1779BEZ]

im one of d staff on ground..i knw better..

[matqreyears]

singaporeans always complain 2 and very arrogant!

[R1door]

Well, the "Frequent Cryers" are found in every race, culture, background and class IMHO. You handle them all in the same way though.

[youngplainjuan]

haha. fah85, you are hereby certified a RETARD.

[fah85]

You called me Retard, Then I call you a IDIOT. Have you work in customers service? If not, shut the hell up.

[matqreyears]

well,when they fly and pay they wanna complain! that's what they always do

[xxquiker]

SINGAPORE AIRLINES WINS ONCE AGAIN AS "THE AIRLINE OF THE YEAR FOR 2008". "For the 3rd time in 10 years, Singapore Airlines has been named World's Best Airline, winning the 2008 Airline of the Year title in the latest World Airline Awards" said Edward Plaisted (CEO of Skytrax). "We extend our congratulations to them for this notable achievement, coinciding with the time that Singapore Airlines was the world's first airline to fly the Airbus A380."

[S7r0ng3r]

Singapore Airlines rocks. And no one can doubt that.

[risewiththelive]

cool...singapore airlines i flew at least 15-20 times...and planning to continue it!!

ITS AMAZING and yes...any class is treated the same = AMAZINGLY!!

[hallangell12]

the differnece is the food and seat. the service isthe same but differnet food, seats and wine

[xxquiker]

of course the food and seat would be different.

[xxquiker]

true.........Now i see where your coming from. The ratio of an economy SQ girl is way different to a SQ girl in Business or First.

[xxquiker]

uh no i guess you have never flown SQ in your entire life huh? It does not matter where you sit on an SIA plane, you get treated all the same. professional and genuine service form the SQ girl. Does not matter if your in cattle class or in the suites. This one of the area in which SIA stands out from its competitors.

[windomes300]

Fully agree with your comments on SQ FAs, as i take cattle class at times when biz is full.

[krisflyer777]

Agree! No matter which cabin class you are sitting.

[avesraggiana]

God, I thought only American passengers were rude and ignorant. I am a pilot for a US carrier and have often been in the position of having to explain to passengers, weather or air-traffic-control delays. Delays on the ground due to weather have lasted over three (3) hours for a flight that should have lasted under an hour. It's always baffled me why passengers yell at FAs for a situation that is beyond anyone's control. People really have no idea what goes into conducting a flight safely.

[ddevronn]

Singapore Girl... you really are a great way to fly.  They are the best!

[Pikapal1]

SQ is the best at customer satisfaction. If it were most other airlines, espically ones in the US, the flight attendant would pretend to not hear you.

[windomes300]

Its that bad eh? We are luckier in Asia, I guess.

[1779BEZ]

SIA crews are trained to be patient and be a lending ear to all passengers..even the ground staff, those dat handle check-ins, boarding and arrival are equally trained like d crews..We are all out to understand and try to meet every passengers' needs within our means..

[matqreyears]

yes and the crew always get the "name"!!

[14pitkethlyf]

Was it at night? Was it a B777-200 or 300

[windomes300]

With the heavy rain, day would look like night too, ha! Sorry cant confirm 200 or 300 version.

[hallangell12]

It was a 300 because Singapore Airlines Raffle class with those type of seates are only on the regional 777-300. It is also used to some flights in China and Bali. The 200 seates are different and can PTV can be seen

[ViolinIdiot]

Singapore Girls are all the greatest words you can think of. Thats awesome service.

[msav111]

Singapore Airlines employs an exemplary business and entrepreneurial model.

[dadjdemitri]

Yeap, SIA has always been tops for service.

My friend was travelling on SIA when the plane was delayed by 5 hours. SIA got some buses for ALL (including coach) the passengers and brought them to a 5 Star hotel for a buffet lunch!

Only SIA would do that really.

Damn I so want to travel SIA!

[windomes300]

Once u try, it would be unforgettable, even addictive!

One of those things u must do, before leaving this world!

[matqreyears]

so did your friend thanked the crew only??1?!

[ktchong]

"Singapore girl, you're a great way to fly..."

[xxquiker]

34rolento we have this saying in the U.S "Take your head out of your ass"....im not going to explain this because all your rude and cunning comments proves the qoute.

[emeraldgal28]

34rolento,careful with your mouth u ass kisser,i am married to my husband for 10 years and never once have i been nasty to him...don't fly with us EVER!!!

[bnllondon]

hmmm 34rolento.

Then fly Garuda and stand by your belief. One rude customer like yourself IS NOT going to effect SIA, AT ALL. One- non flying passenger only means 1 more open seat for many stand by passengers, who would take your place anyday. Dont be a cynical and ignorant fool and degrade the Singapore girls. Perhaps your simply MAD to the fact that non would ever dare to date someone with such an overall Ugly personality and maybe a person who simply looks UGLY.

[UChainT]

: windomes300 u took the video that i want to see.. thanks

[masaakisetsuko]

some ppl commented they wont get angry from delays because weather cant be stop! so nice! but why when flight is delayed they all look like lions and they always scold staff telling long stories! they are so rude..i want 2 cry! its not my fault!

[jespiker]

Singapore airlines is truly and unequivocally a world class airline. I gladly pay thier ticket prices for the most efficient, luxurious travel on the globe. Try finding anything equal to this flying in US or Europe.

[chitpol]

well other top 10 leading airlines would have done the same, so this is nothing special.

[afterSHOcKsStudios]

i wouldn't mind getting stuck in the air with all those hot SIA girls... that's like heaven... and the stupid old man.. like gezzz.. shut up! nothing u can do about the damn weather! some people are just plain stupid..

[Ja22ang]

How if a passenger got too angry(due to the delay) n slap the crew?(when da crew toking or explaining things to him/her) izit the crew also need to smile and say sorry to that passenger? or legal action will be taken against that passenger? i ask my crew friend b4.. but they cannot ans my question.

[masaakisetsuko]

haha..alot of times we hear crew being slapped by pax n the ppl they are drunk from which the crew serve them. once outside the gate state police, the supervisor, the crew who got slapped n the passenger discuss n wrote reports. the next news we heard is the girl sue the pax n obviously she won! but for delay i dun noe..

[emeraldgal28]

Ja22ang!!!!!we don't have to say sorry,instead he have to kiss my feet and pay compensation,btw hv u heard the girl that got slapped on board the tokyo flight earned 350000 US dollar just for being slapped?the woman who slapped her isbanned from travelling the airline again

[fisnationstate]

I wouldn't mind being grounded and on Singapore Airlines. It's like a hotel in the sky.

[BMWrocksalltheway]

Couldn't agree more.

[BMWrocksalltheway]

That's why Singapore Airlines is one of the best airlines.

[TKindustrie]

it just shows how ignorant some ppl are. what can anyone do...ask the weather to please stop raining lol. we cant control nature occurrences! but in all SQ is the best :)

[troybrad]

that's why SQ is the best!!!

[harrymc2]

Really got 3 stewardess listening to the passengers' complaints in 2m 30 s.

[wot321]

Nothing extraordinary here. Whilst Singapore airlines is very good, most of the people commenting on here seem to be North American, who unfortunately find good service to be a luxury, a luxury that you never experience in the US.

[windomes300]

SIA just started a new service to Houston via Moscow, promotion fare about USD1k now on till April. More chances for Americans to check out the luxury onboard. I would have taken up this offer to Houston, if not for my work schedule.

[celticlofts]

That's because Americans only care about the cost of the fight and only care about service when something goes wrong. That's why the majority of US airlines don't really care about complaints from passengers because they're all equally bad and you end up having to fly with them anyway. I suppose it's the catch 22 situation really.

[eastlondonkent]

i feel truely sorry for the girls who has to wear the most restricted uniform in this physically demanding n confined work envirnoment, they must freeze their toes off in the galley thinking of a warm pair of socks, worst most is being constantly sold as an objects and visually expoilted unknowingly. i can see SQ is only good to look at but totally crap to work for......

[windomes300]

You are actually quite right and many of my friends, classmates and colleagues left SQ after a few years of flying, to settle for a grounded job. For a 17-year young lady fresh from school with 'O' levels, the pay and allowance for flying can be up to 10x of a clerical job in their home country and see the world!

[emeraldgal28]

i agree but i've been in the airline for 10 years and my job is getting easier since i got promoted

[sleeevy]

Visually exploited unknowingly? They know what they're signing up for when they join. SIA really helps someone gain loads of experience for their future career, especially if its hospitality-oriented. Its hard work, but its worth it. I know many who work in SIA and they actually enjoy their jobs despite the many regulations and requirements to fulfill. SIA, a great way to fly :)

[pinkwaterlilllyy]

Singapore girls, forever more you are a great way to fly! You make Singapore Airlines what it is, a true world class airline.

[macbookhl]

I agree...i've been encountered this before

SQ is the Best~ really.. BEST

[windomes300]

Thank you and SQ will certainly appreciate all strong supporters like yourself!!

[asianboi29]

excellent service which is unmatched!! i dont see this in any major airline. yes i agree, TG crew only treat caucasians nicer. SQ crew treat eveybody equally. its the FACT.

[windomes300]

Thanks for your comments. Will check out TG, since they now have promotion to BKK and observe if their FAs provide differential treatment.

[joshualbh]

Was this is the Raffles Class or first class cabin? I usually fly SQ long haul and i usually get the spacebeds on the new big business class seats but i can't remember seeing any seats like this! I don't usually travel regional for my work all my trips are long haul...

[windomes300]

Its Raffles class, maybe its designed for the shorter regional flights. No First class in this case.

[SingaporeAirlinesSIN]

Was this SQ0956?

What a wonderful video - the cabin crew of Singapore Airlines did well under the difficult circumstances with little innovation available.

Kudos to them!

Were you trasnferred to the B747 later?

[Planeguy13]

Their F/As are so pretty and don't use the safety excuse for a crappy service.

[windomes300]

No doubt they pick the prettiest girls from the region to be trained as FAs. The FA overweight rule is very strict and hence you will not see any big hips/shoulders "bulldozers" on the aisle. Of course the sweet, dainty, nubile, young and well-proportioned FAs will invoke 'protective' instincts of the hormone-charged male, to treat them kindly. Maybe get a phone number too...heh!

[homer3152]

PS: on Emirates, which I fly mostly, most of the girls also knee down..although usually more of the Asian FAs, and some Europeans..but not all of them..and never..well..wont mention any nationality here, lol. And never have i seen a F/A from any major European airline doing this..not to mention airlines from the US. And no - I am NOT a macho, but I still appreciate it :)

[homer3152]

5 stars again! Also for the Singapore Crew..very impressive..it is in these situations where excellent training pays off..I need to try them (I mean: Singapore Airline, lol) out, one day :)

[windomes300]

Fly more SQ if possible, maybe the Barcelona-Milan route and get some phone numbers, as the FAs rest a few days at these 2 locations. They need a good tour guide to maybe show them around....heh! Good luck!

[xxquiker]

The Famous singapore service. This is what differentiate other airlines from singapore. What F/A actually kneels down while speaking to you? Singapore airlines is the best

[TGAir]

Honey, most Asian airlines do that too, NOT just sq. It's sort of Asian culture things. Kneeling down while talk to passengers is nothing new. TG is well known for politeness and has been practicing ages ago.......Anyway sq does a good job.

[bnllondon]

Thai airways flight attendant sometimes kneel down from my exsperience. SQ on the other hand always kneel down when speaking to you. Thats why Singapore airliens is the best. A true 5 star airlines

[TGAir]

I know exactly what you mean just like sq f/a at 1:50 to 2:35 that stands infront of kneeling down sq f/a, and the other one stands near the big screen the whole time. Now I know how the only 5 star airline on earth operates.

[vioaltec]

whats so special about thai airways? You think they are the best but in reality they are at the same leverl as EVA, CHINA, etc. 4 star? come on please. DOnt let your overly pride get in the way of your senses

[TGAir]

I haven't said that Thai Airways is the best than other airlines and there is nothing soooooo special about Thai Airways. TG is only a small airline. Is my face just turn red???? Each airline has its own identity and characterlistic. I have a great respect for that. I wouldn't dare to compare TG (4star) to SQ (5star)-the only best airline on earth. No other airlines are so perfect as SQ.

[windomes300]

To TGAir, the truth is, SQ does have their fair share of complaints from clients. Example, broken luggage, stones and hair in food, flight delays due to technical problems, etc. The more often you take any airline, the higher chance of encountering some dissatisfaction. But overall, there should be more positive than negative experiences.

[lidcombb]

i find singapore airlines to be better then thai airways. Its my opinion. when i flew thai airways i found that the flight attendants tend to be nicer to the caucasian passengers then the minorities.

[wot321]

On Thai and Singapore the caucasions are the minority. Being a minority is subjective you twit.

[windomes300]

Agree with TGAir and bnllondon comments that a number of other Asian airline FAs do as well kneel down for a conversation with passengers. Especially so for a complaining old man with hearing issues. I must compliment Thai Airways for great food, service and knockout beautifully graceful FAs. Unfortunately, the TG aircrafts are usually quite old, maybe its just my luck.