@kenskyschulz1979 We'll all have to start somewhere... and I'll promise you that ITIL is basically just a whole bunch of common sense. Regards, Marco
Given event types: I think we can also justify kind of error, failure, fault, and extreme severity conditions onto exceptions. Sometimes we see exception as an information elements part of the events, this is because we want to have that exception happening as a normal otherwise a service state is abnormal.
Your lectures are a great source for help for a new newbie like me.
kenskyschulz1979 5 days ago in playlist ITIL study buddies with subject ITI597
@kenskyschulz1979 We'll all have to start somewhere... and I'll promise you that ITIL is basically just a whole bunch of common sense. Regards, Marco
IsleBeeBach 5 days ago
Given event types: I think we can also justify kind of error, failure, fault, and extreme severity conditions onto exceptions. Sometimes we see exception as an information elements part of the events, this is because we want to have that exception happening as a normal otherwise a service state is abnormal.
kenskyschulz1979 5 days ago in playlist ITIL study buddies with subject ITI597
Really cool and very clear - as I said before: "Keep it coming Marco!"
zoemoonspell 2 years ago