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Thats a great video..!
andromello11 3 months ago
We do not bill a new patient that no-shows. We only bill existing patients. When a patient comes in for the first time we have them sign a Conditions of Registration. They agree that if they miss an appointment or do not give us enough advance notice they agree to be charged a no-show fee. New patients that miss an appointment have not signed an agreement so we don't bill them. For hair salon appointments you may have a problem having people sign a financial agreement to get their hair cut.
CaptureBilling 8 months ago
does the same apply to a hair salon.i get cleints not turn up and it cost me money.but what if they simply don't come back how can i make them pay?i dont think i can.all i can do is refuse them or ask them to walk in next time and see if i'm free.so no more booked appointments for them
Lacehairwigs 8 months ago
We deal with many offices that charge no-show fees that may range from $25-$125. You may get the occasional patient that you may alienate but you don't want to have your doctor just sitting around because they have an empty slot. What you are doing by charging a no-show fee is educating your patients that it is important to be there or to cancel the appointment so that you are able to take care of another patient that may be suffering and really need to see the doctor.
CaptureBilling 10 months ago
@CaptureBilling Well i understand your point of view, but it doesnt make sense to me why there should be different prices depending on the visit. If its for disciplinary reasons to educate the client, than shouldn't everyone be billed equally rather than more.
rekjected 3 weeks ago
@rekjected The reason a practice may want to charge different fees if a patient does not show for their appointment may depend on the type of appointment they no-show for. For example, if a patient misses a sick visit appointment that takes up 15 minutes, a practice may want to charge $25. If a patient no-shows for a routine physical exam that was scheduled for 30 minutes, then they may want to charge $50 since it takes up two appointment slots.
CaptureBilling 2 weeks ago
what are your thoughts on alienating patients by charging a no-show fee?
peeke34 10 months ago