I will never go back to the Village Arms in Gap, PA

[soggybuilders]

They most likely don't even care ,Sad .

[chaos311clarity]

@soggybuilders agreed, but i wanted to get it out there ya know?

[hamcheesesalami]

The moral of the story is: dont promise things that you cant deliver on.

[dalegm55]

I was considering going to Village Arms upon a friend's recommendation to purchase the Judge by Taurus and/or the Persuader or Rolling Thunder 500 by Mossberg, will steer clear, thanks for the heads up

[chaos311clarity]

@dalegm55 you can get those guns at just about any gun shop so definitely shop around for a good deal!

[Aimstraight762]

Ive got a similar gunsmith story. I got a pair of semi finished / rough cut stocks from my grandfather after he passed. I did the fitting and primary sanding. I asked him to put a piano style finish on it and then put a recoil pad on it. He said that he would work with me on cost and that was 4 YEARS ago. I have since filed a theft charge with the PD and they told me he has gone out of business. It wasn't too much and all I want now is to get my stock back. I feel your pain.

[chaos311clarity]

@Aimstraight762 that's straight up theft, youre right. good luck getting your stuff back brotha!

[silvermediastudio]

Here's some even better advice.. just avoid Gap, PA, as a whole haha. I drove through Lancaster and Gap the other day, just awful. Smelled like shit from the farms and swerving around Amish buggies really accelerates the wear on my Bimmer's brakes and tires.

[chaos311clarity]

@silvermediastudio haha gap is definitely not a glamorous upscale place to be.

[groundzero94]

i drove past the village arms a few time`s but never went in now i know not to, but there is a gun show like 10 mins away from me and the people there are realy great but im not sure if they have a gun smith.

[chaos311clarity]

@groundzero94 thanks for the support man!

[defritzel]

Amen brother. Preach it!

[HK4Life8908]

Definitely know where you're coming from. Most gun shops are full of employees who are real pricks. it took me a while but i found one that treats me right and I'll gladly pay more for things to support their shop then go elsewhere. Hope you can get that rifle assembled, shouldn't be too hard. Good luck man.

[chaos311clarity]

@HK4Life8908 yeap thats the way it goes i guess... im hoping to have it completed ASAP. 

[taofledermaus]

Go down there, pick up the parts and leave. This reminds me of my 2 week old Toro mower that broke and it took 6 weeks for the authorized shop to replace the starter on it. The grass doesn't stop growing. It's rare to find good customer service anymore. 

[chaos311clarity]

@taofledermaus thats exactly what i did. eff leaving the parts indefinitely. i dunno whether id be more pissed about the mower breaking after only 2 weeks, or the fact that it took 6 weeks. thanks for the support man!

[taofledermaus]

@chaos311clarity I ended up getting a Toro electric leave blower for all my trouble... lol. I did have to spend $300 to buy a small lawn mower so I could just mow my yards. Of course I didn't buy another Toro mower but a Craftsman. --- but you'd think in this day and age, and the economy, people would be bending over backwards to provide good customer care. Unfortunately it seems customer care ends the moment you pay for something.

[StiThis1]

you should have no trouble putting together the ar-15. easly under 8 weeks or w.e. he said lol

[chaos311clarity]

@StiThis1 yea i have a few things to sort out and then ill be good to go.

[theblacksmithofnc]

that is bullsh!t dude that sucks

[chaos311clarity]

@theblacksmithofnc thanks for the support man!

[OneMansSanctuary]

Sorry this happened to you. It really sucks to be treated like that. I guess it must be nice to be so busy, in these hard times, that you can treat people this way and not care if you lose their business.

[chaos311clarity]

@OneMansSanctuary yea must be nice.

[brycenrodrigo]

HELL YAA!!

[chaos311clarity]

@brycenrodrigo uhm... yea!

[DrKlickklackPow]

I feel you man

[chaos311clarity]

@DrKlickklackPow thanks

[jdouglasfisher]

We need more FFL's in Pennsylvania, Go get yours TODAY!!!!

Afterall, we are a freer state than many others...

Joe. (From the Poconos)

[chaos311clarity]

@jdouglasfisher joe, id be all over getting my own FFL if i could afford the cost. i agree with you though!

[eje1079]

@shootcentermass Awesome! I hope they know that the internet is a very powerful tool and could dick them over real bad. Good job! Lol.

[MrSurgicalPrecision]

On Feb 21 Pac-Nor told me I would have my barrel in 11 weeks. It just shipped yesterday. Do the math there. Their customer service was great everytime I called but when they're that far behind schedule it's hard to be happy about it.

[chaos311clarity]

@MrSurgicalPrecision are they the only company that sells the barrel you need? i hate it when people know theyre the only one and just treat you like shit because of that.

[MrSurgicalPrecision]

@chaos311clarity No I'll be getting my replacement barrels for everything from Templar Consulting from now on. They've lost my business, which is a shame for them because I've got a lot of builds planned over the next few years.

[chaos311clarity]

@MrSurgicalPrecision it's hard to believe that they think its a good idea to treat people that way ya know? like how can you possibly plan to stay in business doing shit like that!

[1995bbboy]

Dam straight!

[chaos311clarity]

@1995bbboy thanks for watchin!

[abarms11b]

Hey buddy that is total crap. Customer service should be #1 if you own a business. I deal with allot of folks in this business that believe that their customers don't have choices so they are cocky and condesending. I can't stand that crap. I personnally take customer service very seriously and make sure everything is perfect for each client. There are good companys still out there. Your build will take a day at most. Take your time and have fun with it.

[chaos311clarity]

@abarms11b thanks for the support man!

[nutsarefancy]

Don't worry about it. Like I said before, it's not zombies you have to worry about it's waterheads. It's the world we live in

[chaos311clarity]

@nutsarefancy too true man. hopefully we don't run into any in wv. lol

[CarlRF99]

Send it to rifle dynamics.

[chaos311clarity]

@CarlRF99 where is that?

[CarlRF99]

@chaos311clarity Las Vegas nevada, you can send it to them. They have a website.

[chaos311clarity]

@CarlRF99 thats gonna be a nightmare to ship it all... plus, i think itll be a good experience to build it myself.

[lskw1]

sorry i had to laugh at your anger.. its fucked up, but fuck em, can't wait to get my shotty back in my shoulder, been a few months

[chaos311clarity]

@lskw1 lol thanks, someone has to laugh if its not me! and yea dude its gonna be good times.

[lskw1]

@chaos311clarity they serve food there at all...im a hungry mofo when im shooting

[chaos311clarity]

@lskw1 yea man, the kitchen is always opem for sporting clays, we usually stop in between rounds to have some eats.

[chaos311clarity]

@shootcentermass yea im not all joking all the time haha, it should work out in the end... i hope.

[esteiner97]

I had cash in my pocket looking for a 1911. Decided to give a local shop my business. Walked around all the display cases waiting to get helped. Whole time a couple of employees just stood there BSing. Walked out and bought a 1911 at another shop that night. Signed onto Google and gave them a bad review.

[chaos311clarity]

@esteiner97 thats the spirit.

[eje1079]

Dude that's fucked up! I hope someone calls their shop and points them in the direction of this video! Lol.

[chaos311clarity]

@eje1079 lol im sure someone will.

[Mr2fierce]

Sorry to hear that bro! just enjoy building that AR by yourself bro it will be rewarding!

[chaos311clarity]

@Mr2fierce i sure hope so.

[DaleYoungsr]

Wish I lived closer I would put a flaming bag of poo on his front door.... JK I cant wait to see that thing all together , gunna be BAD ASS

[chaos311clarity]

@DaleYoungsr lol i can't wait either man

[zombiekillerjordan]

Hell no I cant stand bad customer service. I also hate went big stores like Walmart put people in sporting goods that know nothing about sporting goods.

[chaos311clarity]

@zombiekillerjordan yea that shit is the worst

[azoell1]

A ,,,Chaos,, you forgot you are making the Cadillac model,all ways in the shop,BUT WHEN ITS OUT ,,,MAN ,,,YOU ARE IN FOR A RIDE

[chaos311clarity]

@azoell1 lmao nice

[thegreatdeerhunter]

I hear you brother!! my buck is at this taxidermist i will never use again! he told me it would be done last month and now he just said it will be done in August, im super pissed off at him1 and i will be making a video like this one, "not reccomending his taxidermy work to anyone!"

[chaos311clarity]

@thegreatdeerhunter thats shitty man

[JagseerViper202]

that guy is a dick

[chaos311clarity]

@JagseerViper202 lol

[ironhead41]

dang....that was messed up

[chaos311clarity]

@ironhead41 i agree, thanks for watching!

[Jtafoya89]

Yeah bro i feel ur anger i had something kind of similer to you but with the company i sent my 1911 to them took 3 months to get it back when i finally got it back had the same problem as when i sent it to them i called them while the had it an they were rude an just plain assholes !! Never i repeat never buy anything from IVER JOHNSON !!

[chaos311clarity]

@Jtafoya89 thats awful too man. thanks for watching!

[EliasFMJ]

I can't stand bad customer service. I just ordered a product off of Blackhawk!'S website on the 8th and my order is still "processing" and not even delivered yet. I love their products, but COME ON ALREADY! Slow delivery draws people away from businesses too. Hope that Beowulf gets into the right gun smith's hands next time man.

[chaos311clarity]

@EliasFMJ yea thats ridiculous

[goodfella732]

You should have told them not to dick yah around since on the interwebs "you're kind of a big deal"

[chaos311clarity]

@goodfella732 lmao shit i knew there was something i forgot

[KubotaB7510]

Add me to the list of people not returning to Village Arms. I was on the fence with them, and considering having some trigger work done on two revolvers. Thanks for saving me 5 weeks (or is it 6......or is it 7.....or is it 8.......)!

[chaos311clarity]

@KubotaB7510 glad i could help! thanks for watching!

[pshaw61]

Sucks that they could of not let you know what was going on and not left you in the dark and now pissed and they will lose a lot of money because of this.Hope your day gets better.

[chaos311clarity]

@pshaw61 thanks for the support!

[pshaw61]

Sucks.

[BAM9451]

From my experience majority of gunshops are filled with douchebags that act like you are bothering them by giving them business. You can do it! Cant wait to see the finished product

[chaos311clarity]

@BAM9451 it sucks that it is that way... i agree with ya

[MavHunter20XX]

Why? It's the only way they can show you that they're incompitent. As a matter of fact, I'm looking at your parts, and I know a little about barrel, chamber, headspace, and such, a gunsmith should be able to figure it out.

[chaos311clarity]

@MavHunter20XX lol true

[pickchicken]

3:37-Willy Wonka!

[interceptortow]

0 biss 4 this gun shop period.

[chaos311clarity]

@interceptortow thanks for watching!

[Noideawhyisuck]

I feel bad for ya, lazy as hell slackers :/

[chaos311clarity]

@Noideawhyisuck thanks bro!

[goongamer123]

dude im pissed myself. ive been looking forward to seeing that gun shoot since i subbed. well im sure your face will be as smug as humanly possible when you out preform a well experienced (yet retarded) gun smith.

[chaos311clarity]

@goongamer123 lol you better believe that! thanks for the support man!

[SyrianKnight01]

that sucks man I cant wait for anything more than a week if it's a mail order it would drive me nuts back and forth to the friggen mailbox..lol so yeah man those guys need to think about better customer service or might as well close the shop.

[chaos311clarity]

@SyrianKnight01 agreed. thanks for watching!

[chaos311clarity]

@edro20 i wish more people would stand up for themselves when it comes to shitty service.

[cadrician]

Absolutly agree, we see it more and more, they dont care,cause they cant deliver, so the jobs are pilling up, and they think they have to many clients anyway. Sad that the small buisnesses are now doin the same thing as the multi-national, It was the first thing that make me go for the small shop was service, time is changing and the wrong way. Sorry for you at least he didn't brake anything!!! Take care and best of luck for the magnificent AR!

[chaos311clarity]

@cadrician thanks for the support man. and you are 100% correct, people have their heads in their asses.

[MrCleanerNash]

I'd give them a negative feedback on Google so if anyone searches they'll see what they are about. Sorry to hear about your bad experience. I'm experience bad customer service myself from S&W. I have a 4 part series on it. I feel your pain. Good luck bro!

[chaos311clarity]

@MrCleanerNash the hardest part about your s&w deal is that it's way harder to have an impact on such a huge company. thanks for watching!

[KryptKeeper40]

How unfortunate. In this economy, that's the last thing a business needs to do. I hope you get it all worked out.

[chaos311clarity]

@KryptKeeper40 i completely agree. i'll definitely post my experiences as things progress.

[HamBrosOutdoors]

good vid

[chaos311clarity]

@HamBrosOutdoors thanks!

[Setobear]

Isn't there a way to report them to someone...?

[chaos311clarity]

@Setobear nah, not that i know of. and it's not like they stole anything but time from me.

[TacticalHadoken]

Word of mouth is HUGE and if word of mouth is bad, well then... that speaks for itself. In ANY business. Good luck in your next shop experience buddy

[chaos311clarity]

@TacticalHadoken Thanks for watching man, it really is an unfortunate situation.