Added: 4 years ago
From: miner2049er
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  • switch providers. in my experience, if it doesn't work and they've sent an engineer, that means it will never work at your location and they will never fix it. Get DSL or wireless instead.

  • Your upstream signal might be high. And you might have noise on you cable signal. Check all the cable connection make sure they are tight and not loose. Also when ever your modem locks in go to ur web browser and type 192.168.100.1 if you upstream power is higher that 52db thats not good.

  • My Time Warner Internet doesn't work when my Cable Box is on lol

  • if i buy one off amazon will it go faster?

  • [caps lock rant] WTF MINE DOES THIS TOO IM FUCKING TIRED OF THIS PIECE OF FUCKING SHIT IT PISSES ME OFF SO MUCH AND I DONT KNOW HOW TO FIX IT! PLUS THE FUCKING RETARDS AT TIME WARNER SAY, "OH ITS FINE OUR SIGNAL SAYS ITS FINE." BUT IT OBVIOUSLY ISNT FUCKING RETARDS STUPID PEICES OF SHIT. IT HAS TO BE THE WEATHER THEN. IF IT IS, HOW DO I FIX IT SO THE CABLES WONT GET HOT IN THIS FUCKING 100 DEGREE TEXAS WEATHER? [/caps lock rant]

  • 2 prob same thing happen to me get a new modem or get a new cable for the connection thats what fixed it for me

  • Right now my modem is doing this crap its been over 2 hrs im thinking about calling tech support im using my awesome droid to tether internet to my laptop so i can do research! =P

  • pay your bill

    

  • looks like a delinquent account.

  • It might not say your getting 15 mbps but you'll be getting 6 all the time with out the hassle try ATT

  • Switch to dsl

  • مكووتك

    

  • you might need new cable ran from your drop and have the closest amplifier checked and or adjusted.

  • That big ass Linksys router next to the modem says you need to plug the ethernet cable into the modem to further diagnose the issue...

  • @Xellos2961 correction not the modem the computer you need to plug it into the computer directly, if it still does not work call TWC if it does call linksys.

  • Those modems are utter shit. If it's a Cable Modem only, I prefer Motorola Surfboards, if it's an EMTA (Phone and Internet) Arris. Sadly Moto SBV's aren't being handed out much anymore :(

  • HEY SAME HERE I HATE THERE INTERNET I SHUT IT OFF WHY PAY FOR SOMETHING THAT SUCKS GAVE THEM THERE WIFI BOX AND ALL FUCK THEM

  • that used 2 happen 2 me but its fixed now..

  • ughh whenever i call them the guy frickin doesn't help at all Fucken kindha hate it

  • i have a problem like this where i will be playing XBox and then of course LAGG! and then my modem turns off turns, then back on, all lights are on except cable then it comes back after like 3 minutes. its annoying. it happens like 6 times once i get home from school, more time on Saturday and Sunday. i might switch to verizon FiOs would it be good transition? tell me please.

  • you called to tell them? has a tech come out to check?

  • TWC is the worst Internet. It stalled on me all the time, and replacing modems, power cycling, etc. didn't work.

  • @jzcrandall just get the motorola surfboard extreme

  • believe me..verizon is not the best option..you ll be sorry..dont say that i did not warned you abt

  • I dumped TWC because of daily outages that lasted anywhere from 5 minutes to the most recent one that lasted SIX DAYS STRAIGHT. I tried every channel to fix it. Gave up and switched to Verizon. Am hoping it works better.

  • yah i cant play call of duty or tf2 without lagging out and i have road runner arnt they supposed to be the best

  • me toooo!!! FUCKING NET PROVIDERS!~!! I HAVE TO RESTART MY MODEM LIKE 3 TIMES A DAY AND SHIT! THIS IS ridiculous!!!!!!!!!

  • This piece of shit internet NEVER WORKS. I have it, it shuts off all the time. OMG.

  • Had the same problem. The signal would drop after 30mins or so. Found a good tip youtube.com/watch?v=FThec6zNDi­w Now the lights stay blinking. I also turned the modem vertical.

  • if your tryin to play xbox live or ps3 it best to direct connect it

  • CAn any 1 help me find my wep key if I have time warner cable Internet help me

  • Having the same problem.

    Quite frustrating.

    Once I am online, within minutes I am bumped off.

    On some sites I am not able to log in at all - I am timed out because of the connection problem.

  • you could have a signal problem

  • this is like comcast..

  • i have the same problem with time warner, i think im going to have to buy a wirless adapter if i want to play online, please send me back a message if you get your problem resolved. I need help

  • problem there he did not pay his bill on time.......

  • i have that problem right now. i called and there sending someone in the morning.

  • how is the back

  • I get a similar problem. My modem hangs sometimes and just stops sending out any data for some reason. This usually results in a big lag on accessing web sites and sometimes time-outs, even though Windows indicates that my internet connection is okay.

  • A big part of your problem is that garbage Ambit modem you have. Swap that out for a Motorola or Cisco modem if you can. Also call in and get them to come out to your house (if you are a kid, have your parents do it) in the afternoon. If it is consistent then they should find the problem

  • @CableGuyRyv no, i have a motorola and it has this same problem, i also switched it out with a new cisco, same problem

  • you have a very bad return signal as the temperature of the day climbs signal degrades with proper cabling you will never see this. every time you had a splitter to your cable you cut the forward and return signal down all modems are designed to run off the first splitter for optimum performance. you need a service call.

  • have you paid your bill

  • same thing here and they reset it but it still happens.

  • time warner cable can charge me if i record a program or something else???

  • what do you mean?

  • i have that problem too alot too bad the internet is really fast i have at&shit now works perfectly but super slow

  • How come I never have problems?

  • charter sucks tooooooooooooooooo same shit

  • its an Ambit modem. they are good. you probably had splitter on the line or something that runs your internet

  • timewarner, clearwire, clear, cricket there all working together!!!! no wonder it sucks

  • pos twc i have the same problem

  • we had that to thay fix it the next day

  • go to hell

  • maybe the plug has a short mine did

  • I cant watch Nickelodeon without illegal downloads. FUCK.

  • omg i have the same problem. my internet gets super slow around the night time then it disconnect me for few hours sometimes even more. everyday! I had to call them up weekly. tomorrow they're sending in another person to check the internet problem. this will be the third guy! *sigh

  • same problem. had to tell them what it was and how to fix it after 6 techs came out and left without fixing a damn thing. One level 2 tech blamed it on my pc.

    i hate them but they are my only option for cable internet. (which they also made a joke about over the phone..."you're from kentucky. what do you expect?) couldn't believe it.

    very rude, childish and ballsy company.

  • bin the wireless router you go next to it and get netgear

  • what is that modem called?

  • you probilly have a bad cable line somewhere in your house

  • The symptoms look like a bad modem or coaxial cable!

  • OK GUYS IF ANYONE HAS THE ANSWE ROT THISD QUESTION IM WILLING TO GIVE 5 USD's

    MY INTERNET WONT WORK AFTER I unplug the ethernet cord .....EVER....

  • REally... you have this much time on your hands to record your own modem... WOW...

  • i have time warner cable and the internet works but it is always inconsistent so when i watch videos sometimes it blinks and sometimes it stops blinking making my internet lag

  • My cable and internet just hasn't been the same since they took over.

  • I think it is the fluctuation of the electricity. Try using a UPS and or power strip. That would help. I have had the same issue before. Now I have stable connection. Also, if you are using a router, plug the router on the UPS and or power strip.

    This should solve the problem. Let me know what happen next.

  • had the same problem

  • U havent payed the bill dumbfukk

  • Are you located in a former Comcast / Adelphia area?...

  • well first of all make some troubleshoot urself, if cables r well connected. Some times by a lil tiny cable problem could b the solution.

  • I have the same -FUCKING- problem. Everyday at mornings and nights the line is gone for about 3OR 4 HOURS. I guess im gonna channge my Internet provider. They sent a guy to fix it but he found nothing wrong(i had internet when he was fixing), once he was gone, again the same shit.

    Im so upset.

  • time warner is overpriced

    and half the time the shit dont

    work!

  • dude same problem!

  • you haven't payed the bill!!! that's why !

  • stfu dumbfuck]

  • so i came across this video while trying to find a solution for the exact same problem.

    Weird thing is it happened during the exact same time of day for me, 11am to 5pm, almost to the minute. What gives? Does the fact that it happens during such a specific time give any hints as to whats causing it? I'm in LA area.

    I've had time warner for a little over a week and this is the first time its happened, if it becomes a regular thing ill be switching ISP's

  • wow. over 16 thousand ppl have watched this persons modem LED's blink. its a celebrity modem

  • @patocka1988 Probably because over 16 thousand people had or have the same problem, TWC is great for emails, but sucks for anything else , like gaming.

    oh and yes I had the same problem,

  • @patocka1988 haha

  • time warner is coo shut the fuck up

  • At&t is way better then TWC. i regret getttin the modem.

  • ha ha i have same problem, disconnected next month, no more time warner cable

  • TWC works great for me

    works on my pc & ps3 no problem

    one of the best services ive ever had

    also custommer support is so nice & answers ever single time, yeah theres a 2min hold, but everyone has a hold

  • yeah me to

  • i love you

  • LAMO this looks like ur cable is turned off for one thing, that ambit modem is good, also if ur on a router and play PS3 u need to got into ur Router and turn on UPNP and make the DMZ host ur router ip addy ;) be smarter than the equipement u use please

  • this test shows how a watch can make you're leds blink

  • how did you upload a youtube video on a peice of paper (TWC)

  • TWC I Had It Long It works never went out

  • I had TWC, a Couple months ago.

    i stop having TWC Service and switched to Ditect Tv and its ok.

  • I have time warner and wehn i try to hook my ps3 2 it it just says dns error. Does any1 know how to fix it???? ANy help would be appreciated. PLease reply.

  • for DNS issues i do recommend you to have your security software disabled. If you still cant connect, if you have a router try bypassing it. if you still cant, try flushing your dns by going to command prompt and typing the words ipconfig/flushdns then hit enter and type the words ipconfig/registerdns

  • i have Super fast internett

  • I have the same problem at 12:00 fo like 20 mins...but i still wont change twc is lighting fast better then embarq at&t and comcast tried them all

  • they wont let u change the service provider bitch, bet ur one of them, spread the word, FUCK TWC

  • FUCK TWC!!!

  • they fixed the problem now

  • not when they buy out all the other providers in the area, and i work from home off the computer, before you call us out, do some research.

  • FUCK TWC

  • FUCK TWC

  • About once a month, my Verizon DSL just won't work for a day. It affects my Voip service so that puts me out of using the internet and getting to use my phone. I've called Verizon DSL and it usually takes like 4+ hours when it's working again. Now, I just unplug it and let the frazzled modem just fix on its own. Well, thanks for your opinon, I guess all these companies have their problems so I'll do more investigation before I drop Verizon and Directv.

  • i have the same problem but i have belkin we have a wirless modem or router i dont know i get mixed between them then to another wireless and then to my 360s wireless xbox live thing the first computer works but the other two dont work usually this on doesent work either

  • Yeah my cable box in one of rooms haven't been working. I call and call and they tell me the same thing over and over. It costs $50 for someone to come out to my house and change box.

  • yeah it really sucks...i had almost two weeks without internet and i had to call every single day and all they said was to turn off and back on the modem but it didnt work..and so i guess they got tired of me calling them every single day that even sent one of those person especialliced in stuff to fix it...

  • we didnt get tired of you... but sometimes we cannot fix your technical problems from the call center... and we have a procedure to follow... so it is not that we dont want to help you, or that we get tired of you... the only way we have to fix your tech issues is sending a tech 0ut to your home...

    and after that we must ask "how would you rate me ona scale from 1 to 9 regarding your customer service experience with me?" so, it is frustrating not only for you... yes, i work for twc.

  • my is 3m/256k up still is the fastest cable internet i have is also may vary in your area i pay UsD 54.99 per month but is worth every penny

  • O.o 55 bucks for that speed I got 5m/500k - 40$ but w/e floats your boat i guess >.>

  • i have it time warner sucks i had to go 3 days wo tv phone or internet

  • your a fucking waste of time and space go drown yourself in shit

  • This comment is the most intelligent part of this page. I wholeheartedly agree, please drown yourself in shit.

  • If your modem has a coaxial cable connection in the back you should check the coaxial cable to see if it is connected properly. mines had the same problem but i checked the coaxial cable and it worked

  • dude get another modem

  • twc is ok, its just the shitty routers they give to you for $5/ month

  • time warner cable sucks and it also sucks working them too!

  • Try putting in your personal IP adress in your Internet Explorer, and go to IP Bans, you probably have yourself on a ban from 11-5you can cancel it by hitting reset (Hint Personal IP is something like 192.168.0.1 (not that) but something like it depending on your ISP)

  • lol i have a difrent internet provider but have the same modem,but the modem wont work with like any router its gay :(

  • TIME WARNER CABLE SUCKS

    FUCK YOU TWC

  • People bitch and moan about TWC when they Know that they have the best programming, Free HD, on Demand, and no Term contract...fuck any other provider TWC is tha Best!!

  • I live in Schenectady and one of the big cheeses has a wife who makes sex videos its on You Tube

  • What a piece of shit you are for bitching here! Just call them and have them fix it like the rest of the world does when its not working idiot! Geeezzzz people now days will bitch about anything and everything!

  • this dumb muther fucker from time warner comes to my house and puts 2 cable jacks next to each other, saying i messed up on the first one...oooops!! fuckin ass hole, all he said was sorry and he didnt have the stuff to fix it.. fuck TW

  • I am now using Windows Vista with 4GB RAM and often my modem beginning to lose connectivity And when its happens the three lights on modem my displays -Internet- "Off" -DSL- "On" -USB-"On and Off" which means "OFFLINE" for me. The internet is dying?

  • theres no return.. thats why your modem is not locking....bad snr, low levels, or high transmit.

  • Boy I sure know the feeling, had this happen before too.

  • your cable modem is not syncing with the cable modem termination system on the cable company's end. It's either due to bad wiring in your home or their levels on their return path. Have you split your wires in your home? If you have..try removing any splits you have made and running the line directly to the modem.

  • I live in Anaheim California and I can not relate to anything your saying. I will admit when I first hooked up my modem it took a little bit of time to get it working but I got my service up and running. I get 10 mbs downstream and 2 mbs upstream. My cable box is working perfect no problems and my telephone couldn't be better. maybe it could be that timewarner has problems giving service in some areas. Anyways I'm happy and full the service as of now

  • Time warner cable what a joke! ive been without internet for nearly 3 weeks always an excuse cant fix the problem, people dont show up! the worst service ever!! spent hours on the phone trying to get someone to listen, im giving them up!!!

  • same thing with me they said they were going to come at 9:00 in the morning they ended up coming in at around 5 in the afternoon now what kind of service is that.

  • i use to have one to play xbox 360 live but later on it stop working and they send us this box for internet n i try it for xbox 360 and did not work fuck u time warner cable

  • its earthlinks problem i couldn't use the internet since last christmas

  • hey they charged me 2 times for the soccer package and I got yelled at from this old bitch in marketing...when I asked for her name she told me it was none of my business...nice customer service

  • call and get a service call. you have way to much time on your hands. maybe that would fix it!

  • You dumb fucker, if you sat for 5 weeks and didnt have that shit disconnected you a fucking porno loving pervert.

  • haha!! have that modem too!!

  • i had the same problem with my cebridge cable. It took 4 phone calls to get the tech to fix my line

  • yeaaaaaaa super great !!!

  • FIX FOR YOUR PROBLEM

    would be if you have cable tv turn off the box and disconnect the cable out the back then attach it to your modem and power it on then if the (sync) light stays lit instead of flashing theres your problem the cable going to your modem at your pc is bad either the connector is not on properly (cables touching) or where your cable connects to a spliter for tv and internet is bad (cable company job) best to swap round cable box and modem to see which is the problem.

  • dont pay ur water, electricity, car payments, and we will c wat will happen. then ull be yelling I WILL SWITCH TO. just shut the hell up and pay ur bills on time. i do it and never had a problem with twc or any providers i had.

  • im a disco tech for twc and get the same stupid people over and over. complaining about their cable service and that they will switch to direct tv or dish. and then they keep forgeting to pay and i come out again and they swear and get angry. i had one guy jump me and got me to the ground for a $200 bill. he got into some shit. y do that over cable. and some people ask u to sit down and give u some water and be nice, becuz all of u know wat u got into and have to pay ur bills.

  • Same god damn thing with me to dude. Fuck all TWC and fucking the workers im fucking switching to Direct tv. i cant stand this stupid bullshit anymore. Sooner or later everyone will switch and timewarner cable will run out of customers and they will be driven into the ground and no one will hear of them again.(I hope)

  • It is a TWC modem made by Ambit...

  • So take that BITCHES!!!

  • You fools that think Dish or Direct TV are so great are high. They do go out when it rains or snows. You may have a few more HD channels than TW but you can't watch them in a snow storm can ya? Not to mention that TW HD channels are free.

  • So remember people. Pay your bill and you wont be cut off. And if you did pay your bill and are having a service issue then gat off your lazy ass, pick up the phone, and make a service call. Don't be like the dousche (sp) bag that made this stupid you tube video and never made a service call. TW doesn't have a crystal ball to know when your phone, cable or internet goes out. It's up to you to be a responsible adult and make the call. And another thing.

  • OK my bad but I live in Cols and never seen a modem that looks like this. I'm so sick of all these idiots getting on here saying Time Warner sucks. I've had their service since the qube days and have not had any real issues, however; I will say that pay my bill on time so that might just make a difference!!! A lot of the morons on here that bash TW are pissed because their mutts and can't pay their bills and when TW cuts off their service they go and whine on you tube! WAAAAAAAAAAAAAAAh

  • It is a Time Warner Cable Modem. We use them in area's that used to be Adelphia. I know cause I install them everyday. It's a downsteam signal issue. The modem is not getting signal. 2nd light from the right didn't lock.

  • bingo. the sync light on those ambit modems represents the RX. probably a sucked out fitting (or the always fun dog-chewed coax outlet). maybe try calling twc for help instead of making dumb youtube videos? just a thought.

  • That's not a Time Warner Modem dipshit!!! Nice try though!!!

  • so instead of calling twc you rather video the modum, wow cleaver

  • its a momopoly thats how they get ya monopolies are supposed to be illegal ma bell

  • i enjoyed it time warner overcharges people on purpose i think.above what they would like to make it appear in the beginning.Time warner treats only new customers well.Then look out fer th mo''es

  • what ever i have twc as my internet provider and it rocks people it's super reliable and is fast as a shoot i get a 10 mbps and i pay 30 bucks a month!!!!!!! fucking yeah!!

  • wait till they start overcharging you an they can

  • dude, i have had it for 5 months now, no joke

    and no i don't work for them

  • I've been on time warner for like 8+ years in NEOhio, we were some of the first people to have road runner when it first came out and had a huge white cable modem. We are on RR Turbo now and almost anytime of the day I can get at least 14 mbps bandwidth download and 768 upload. Though when were adelphia they flumped and disconnected our cable even though our service was not with them until adelphia became TWC, which was a good thing here. My internet connection uptimes have reached in 90+ days.

  • yea wait tillt they make you pay more than it says or lose it coming very soon bud

  • Im sorry but thats an uguly modem...Anyways i had the same problem too...The first day when i got roadrunner it didnt want to connect i was calling the CSR and he did some thing over there and all my lights turned off and then they came back on then the next day it just disconnected and this kept going on for 3 days...i kept bugging and bugging them unil they sent a technition and he sayd my splitters were getting over loaded(i used my own splitters) so i dont have anymore problems.

  • You got shitty install, you were probably looking over the technitians shoulder while he was there, THEY DONT LIKE THAT!!!

  • what router do you guys reccomend on getting?

  • Click my name and look for my cable modem video it tells you how to restore Ambit modems to factory settings making it faster and just a tad more reliable.. i have the exact same modem on my dads pc and hes running at 20,024kbps down and 2,024 kbps upload im running at 450,024kbps down and 1,024 kbps up

  • what internet company do u use?

  • twc has the worst service i ever seen!!!and i work there...i know what im talking about!

  • i use there service and they have way lesser downtimes then ATT. I have only had 1 Down time and i was 30 min. I Pay 30 for 18Mps. its worth it. cause im a internet Radio Dj. i have been with them since they were Comcast.

  • get clearwire ya it sucks the first 2 weeks but it increases just get the 2500 kbs pack for 30 bucks a month

  • If you live in LA you can replace the modem every day and it won't fix the problem. You should consider switching to a different provider.

  • If you have enough time to make a video, you would also have enough time to fix your internet. It looks like the typical Ambit 2.0 or 2.01 cable modem. Try bypassing the splitter, moving it to another hot outlet or call them up. Typical escalation is 2 calls within 30 days for a lead tech, 3 calls within 30 days for the call to be escalated.

  • stop viewing gay porn! that's your problem!

  • I JUST cancelled my HORRIBLE UNRELIABLE cable internet... Time warner cut out so much that Dialup was starting to sound good! This happened not only at my apartment, but at my moms house and sisters! I hate them so much! Verizon dsl has NEVER given me a single problem yet, how interesting! (3.0MBPS 17.95/mo)

  • good for you, you can make up your own mind. though it does show that you have no idea about the technology.

  • I assume you work for TW. I guess I dont have an idea about the technology then. My dumb ass got a faster, cheaper AND more reliable provider. Stupid me for not sticking with TW's technology.

  • assuming can get ya in trouble. I know the technology behind cable, dsl, sat. Globally saying TWC has a slow connection when the connection itself depends on environmental factors is stupid. Ignorance is not a pretty trait.

  • What you said was ignorant. You made it seem like I did not say anything. Whatever "global" factors that are making TW's cable suck seem to be all over the US. It doesnt matter what knowledge of technology you have silly. My internet went from 166 Kbps and massive service interruptions to 314 Kbps with NO service interruptions and it costs me 50% less.

  • I use internet through time warner, its about the only thing they can do correctly. 15mbps down, 1mbps up, $4.99/month. Beat that.

  • I work for time warner. You all need to stop spliting your lines.

  • I have this problem too with Time Warner, and there are no split lines at my place.