I had a huge issue with them too!!!... Their products is ok but service is HORRIBLE!!!!!I had to dispute a transaction with them I talked to the owner as well he's an ass & has no type of remorse for issues with his company
I really like the way you swatched the colors. I like the black under them. Look forward to the tutorials on these shadows. OMGosh i would have freaked if I had read that after paying that much and thinking i just lost it. It's good that you told about this just in case it happens to those of us that watched this. You so right, they should be trying to get in touch with you. I would have probably been so made at his attitude that i would have told him this will be the last time Mr. Jerk.
living in canada is so annoying! ordering anything is way expecsive and sephora stuff is more like even in the stores...oh well ther are ups and downs for everything. but thatnks for the warning, doent sound like a good time ordering from them
You gotta love 'true talk.' :) I can't imagine how you felt. I'm a very easy going person, too, but when it comes to customer service ... I expect a lot because I give a lot (I've worked in customer service for several years). I'm glad you got your purchase, though. Karma will bite him in the ass, I guarantee it. ;)
I love duo chrome on top of a black base. The elfl eye transformer is a bit similar to the idea of this product, but these are a bit more intense....but I like elf's customer service wayyy better. Sorry you had such a hard time...that's awful:/ I would have felt that I got ripped off too.
@planetofpassion No I do not. I just make fun shades for my personal use. I honestly would never want to deal with the craziness of being a business owner ever again.
holy crap thats horrible. I would be furious if someones customer service was that bad. I thought about purchasing from them but now im not. thanks for this honest review girl. maybe they can fix up their customer service asap. I would have cussed his ass out so bad girl like i would have made him cry lol. those are some gorgeous colors tho esp over the black base but customer service is one thing I like looking into and they seem to suck monkey balls. so fuck that shit lols. love ya girl!!!!!
Yeah, the products seem nice.. However, the company seems sucky. I went to their website just to see how they had it set up and their other products for the hell of it, and I got a 404 server error when I clicked on a link to see their products. Funny.
omg, that is terrible customer service, :(
StyleSophie 5 months ago
I had a huge issue with them too!!!... Their products is ok but service is HORRIBLE!!!!!I had to dispute a transaction with them I talked to the owner as well he's an ass & has no type of remorse for issues with his company
mrzLevy2u 8 months ago
I really like the way you swatched the colors. I like the black under them. Look forward to the tutorials on these shadows. OMGosh i would have freaked if I had read that after paying that much and thinking i just lost it. It's good that you told about this just in case it happens to those of us that watched this. You so right, they should be trying to get in touch with you. I would have probably been so made at his attitude that i would have told him this will be the last time Mr. Jerk.
hanna72861 11 months ago
I agree with you CS should be top priority
BarrysDaughter 11 months ago
living in canada is so annoying! ordering anything is way expecsive and sephora stuff is more like even in the stores...oh well ther are ups and downs for everything. but thatnks for the warning, doent sound like a good time ordering from them
:D
piquedancer12 11 months ago
You gotta love 'true talk.' :) I can't imagine how you felt. I'm a very easy going person, too, but when it comes to customer service ... I expect a lot because I give a lot (I've worked in customer service for several years). I'm glad you got your purchase, though. Karma will bite him in the ass, I guarantee it. ;)
AmberLady68 11 months ago
what was the background of that last black swatch? the colors look really different and bright on it.
ZoeCamBam 11 months ago
thanks for the honesty. I wanted these shadows but i have no time to deal with that customer service so i wont be purchasing them.
DarknessXhearts 11 months ago
That's so crappy of them! Thanks for the review :) hairy thumbs down haha
ambersaurus 11 months ago
omg that's so frustating!! "#$%"$%&
isobela24 11 months ago
I love duo chrome on top of a black base. The elfl eye transformer is a bit similar to the idea of this product, but these are a bit more intense....but I like elf's customer service wayyy better. Sorry you had such a hard time...that's awful:/ I would have felt that I got ripped off too.
veggiebeauty 11 months ago
Love the 5 and 6 shades!
But with all I have heard about the crap service I think I will stick with creating my own shades for now (o.0)
Thanks for your honest review
Doracroft 11 months ago
@Doracroft do you own a cosmetic company? or do you have a website?
planetofpassion 11 months ago
@planetofpassion No I do not. I just make fun shades for my personal use. I honestly would never want to deal with the craziness of being a business owner ever again.
Doracroft 11 months ago
holy crap thats horrible. I would be furious if someones customer service was that bad. I thought about purchasing from them but now im not. thanks for this honest review girl. maybe they can fix up their customer service asap. I would have cussed his ass out so bad girl like i would have made him cry lol. those are some gorgeous colors tho esp over the black base but customer service is one thing I like looking into and they seem to suck monkey balls. so fuck that shit lols. love ya girl!!!!!
KimiToxxxic 11 months ago
Sounds like really shitty service!
MsSarahChristina 11 months ago
they're really nice products but they seem really expensive :/! Thanks for the honest review though, i've always been in two minds about the company.
gotmyaddictions 11 months ago
Yeah, the products seem nice.. However, the company seems sucky. I went to their website just to see how they had it set up and their other products for the hell of it, and I got a 404 server error when I clicked on a link to see their products. Funny.
samanthakara 11 months ago