Service Blueprint
5:52
Added: 1 year ago
From: ironandsilk
Views: 1,252
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  • Touchpoints.

    Patient Actions.

    Onstage Provider Actions

    Backstage Provider Actions.

    Support Systems.

    An iterated version would have the touchpoints btwn the levels like Blueprint+ uses. Thanks for viewing.

    ironandsilk 10 months ago

  • Hi. How did you Name the path's? I can Read Patient interaction! What are the others?

    burnfab 11 months ago

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