Added: 1 year ago
From: lockergnome
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  • if u tear the plastic wrapping off a product, can u still return it?

  • greed

  • there have been no restocking fees here in Arizona for years in fact its illegal for any company to charge a restocking fee here

  • there have been no restocking fees here in Arizona for years in fact its illegal for any company to charge a restocking fee here

  • This could be good so now there is more used product on the market so there will be more money flowing in America.

  • they are going to be sooooooo disapointed when they find out people are going to "borrow" things a lot. It will give them sooo much work and nothing to gain (almost nothing)

  • every retail store deals with this to some degree, and it does get abused, but if it doesn't make a difference to their bottom line, then we will not see a difference. This is a good customer service policy, which may increase their sales because now people will not have to worry about returning the product if they have to. Also, this may stop people from putting best buy stuff up on ebay or any of the other auction sites out there.

  • im from the uk so i dont know if things are different there to here, but iv bought hundreds of electronics from various places which iv decided later on that perhaps i shouldnt have spent my money and iv returned no questions asked and got every penny back.

  • Where are the raisins?!

  • This guy is funny.

  • Well now that you told everyone what they can do. And gave them idea's they will know

  • To be honest, I never thought to "rent" something after I heard about the new policy. I almost feel that bringing it up in a video like this is just giving people bad ideas.

    I mean, the people who usually abuse policies like this are generally assholes and jerks. In my opinion, most of these people aren't smart enough to come up with a scam like buying something to use for a limited time only to return it when they're done using it.

    But I agree with the message, this is a good thing for buyers

  • @Minusthemoon "I mean, the people who usually abuse policies like this are generally assholes and jerks."

    Do you wanna bet on what percentage of humanity consists of a--holes and jerks?

  • @tantzer lmao.

    Something like 99.9%!

    I kid, I kid... hehe

  • Well, I wouldn't have thought about doing it, but now that you mention it..... :D

  • People will abuse this SO bad!

    They will rape, molest, and kill it until Best Buy becomes like Blockbuster!

    < |

  • ROFL, buy a $800 laptop for a trip then take it back 1 week later :)

  • Totally like this guy, im subscribing

  • I hate these kinds of videos....so hard to listen.

  • Restocking fees are just horrible and poor customer service.

  • You're naive if you think stores will actually take back any device if you've used it and allow a scheme like the one you portray. I live in a country where a 14-day return policy is provided by law. Basically: They have to take your stuff back - no questions asked, no fees paid - if the goods are roughly the same condition and quantity as when bought. Guess what: In reality most stores (Apple premium resellers are no exception) won't. And there's not much a consumer can do about it.

  • a very tiny percentage of people will abuse this policy.

  • thats why i go to walmart,.. no question ask, you have your receipt and got you money back,..

  • I once bought a neck tie, wore it to a wedding and returned it the next day. That was a long time ago before i became fucking wealthy

  • He nearly gave me a heart attack when he started

  • Now if they would only get rid of the Geek Squad at least here in Canada

  • A games store in the UK used to have a "10 day any reason returns" policy. Was good for me as if the game was terrible and/or I completed it too quickly I could just take it back.

    Now personally I didn't abuse it, I'd often pay more for game at their store due to their fair policy. But some people must have abused it, as its no longer their active policy. They now have a 28 day return, with unbroken seal sticker though (on new and used games).

    I think BB and Apple will have similar problems

  • lol

  • Make it worse for who??? Us as consumers or us as big corporations like Best Buy or Apple?? Sometimes you don't no make sense.

  • this guy is anoyying

  • I don't think people will "rent" anything. I think they're doing it so you could "test drive" an iMac or a TV, if you don't like it, you don't have to keep it.

    And anyway, how much of a loss would Best Buy (and Apple) make if they just had the stick it back in a box and back on a shelf?

  • i will do it.

  • I test drived a Toshiba Laptop and they said bring it back in 30 days we brought it back after 28 days and they said that we had to bring it back after 27 days and made us buy it HMMMMMM

  • Asking people not to, but putting the idea into their heads isn't very good idea either. Hope no one abuses it.

  • Comment removed

  • @applepro100 but microsoft dont make computers :)

  • @themadman697 Yeah I ment windows.LOL

  • restocking fees are already illegal in europe. they should be banned worldwide!

    i've never heard of people milking the system, as in the UK retailers don't have to accept non faulty goods. they do just to be nice :)

  • @Supabof93 Yep. You can return products within 2 weeks without questions.

  • @Supabof93 this guy is right... works in europe

  • 0:12 :D

  • Comment removed

  • I think it a good thing 4 honest people but the companies could go bust

  • why did you make a video LOL NoW BESTBUY WILL KNOW and change the ASAP

  • I've actually bought stuff that broke after awhile found a store that still sold that product bought it again switched the broken one for the good one and returned the broken one to get my money back. Do I feel shame in that hell no if these products had better warranties I wouldn't have to do under handed shit like that!

  • lol i do that at costco all the time. we get a new microwave about every month for free. xD

  • @darkfang5820 well then your a horrible person

  • this guy is way better than chris

  • LAMAR, COULD YOU UPLOAD THIS ON YOUR OWN CHANNEL SO I CAN UNSUB FROM CHRIS ?!/!?

  • @oli696969 SHUT YO MOUTH!

  • Nice video, I'll be subbing :)

    As long as too many people don't abuse this then it should be finev

  • Ehh screw best buy

    the more money those bastards loose the better

    I want our best buy to go out of buisness and be replaced by microcenter.

    fuck best buy

  • sshhhhhh :P

  • 1:28

    "If you're happy with your purchase, thats all that matters."

    Then he thinks: FAAGS!

  • Lol Lamarr i love your Mac jokes!

  • but what the companies are going to do is try to sell you a protection plan or warranty on that item because " you dont know what somebody did to that product, something could go wrong with it". My guess is that a lot of people will get the extra plans and Best Buy and Apple will actually "make money" by doing this. These companies are not dumb people that consumer is...

  • Best Buy and Apple will most likely make more money from this, let me explain. So you walk into Best Buy, buy something, then return it later for whatever reason, what Best Buy has to do is sell it as an Open Item. So when the next person coming in the store sees that Open item they want it because its cheaper,

  • Nice, macs ftl.

  • the companies arent dumb. and they know how not to lose money.

    if people start abusing this and "renting" electronic devices they will simply raise the prices of all products in a way that everybody will lose (even those who didn't abuse this ofc)

  • i was waiting for the laugh at the end :(

  • Abuse is certain.

  • samuel l jackson??????????

  • I subscribed

  • If anything this might be better... Best buy will re-sell products that are in working condition with full warranty and option to purchase extra from Geek Squad but a lesser price... the longer it sits as a "open-Box" item the cheaper it gets! So if people choose to do so, it might end up a cheaper purchase for me later on.

  • things have been like this in the UK for a long time now. Stores must refund you in full for a product if you dont like it and return it within 7 days. Its actually the law here.

  • His eyes are scaring me.

  • well congrats! This is how we do it in most of Europe and it has never been a problem, in fact it is much better for you as a consumer... maybe you'll have public healthcare too in a not so distant future....

  • "Hey, I just bought an overpriced computer, what did I just do?" Hahaha!

  • Every major electronics company i know of in scandinavia always give you 30+ days return without any fee.. haven't ever heard of said fee :O strange americans...

  • ELKJOP in Norway, iceland,sweden give you 30 days return no questions asked...

    People don´t abuse it because they think they can´t but they can :D

  • Suppose that is good for people like myself who are thinking about switching to MAC after being a PC for most of there lifes!

  • Future Shop and Best Buy Canada have been doing that for years. Yes people do rent TV's for the superbowl.

  • Apple bashing on lockergnome.

    Fucking hell. I've seen it all.

  • @amateurdude Lulz.

  • Don't return things too much because they can rechange the policy!

  • wtf you guys have to pay to take something back rip off

  • If you have seen one of his videos you have seen them all

  • in the uk there is no restock charging but the product has to be in a state where it can be resold if there is nothing wrong with the product with tech this usually means in the original packaging :/

  • Mac's are aver priced

    but at least they work

  • @Hayesy15 infinity loading? ever heard of that? xD

  • @sasuke5088 No can u tell me

  • This is how it is in several EU countries, and I rarely hear about abuse, but it happens. and it does not stop shops from asking a lot about why, and I really mean a lot.

  • so more people will be buying "used" goods oh joy

  • Like just about everything else, some people will abuse the policy. But I think it's a good move on Best Buy's part.

  • I'm totally moving to the US, we're never gonna get this in Norway, and WTF r u doing on Pirillo's youtube?: D

  • You PC people... alway trying to spend as less as posible.

  • @wizardslies correction.. Not waste money

  • @wizardslies correction.. Not waste money

  • *sigh*

  • That's not even a rental its better! Its loaning like going to a friends house and trading games if nothing happens to his game you get yours back no hassle, with a rental you don't get the money back even after the return of the goods.

  • I appreciate the policy change, and I think it'll be good for consumers while it lasts. Spending money on tech that quickly becomes obsolete is anxiety-inducing enough, but even moreso when you have to be concerned with extra fees if you aren't happy with your purchase. People are quick to abuse the system whenever an opportunity presents itself though, and this will be no exception.

  • u ain't that funny nigga-

  • @norbu1987 Wow, just wow...

  • DAMN U UNBOXERS!!! NOW THERE'S GOING TO BE MORE LOL!

  • Best buy = worst buy.

  • Until they come out with a "Buy now, Pay 7 days later" policy I'm not interested.

  • oh shi*, he's gonna eat me later!

  • normally the people that don't have the money in the first place would only do that. I think... who knows the world is a BLLEEEEP place.

  • Buy it > rent it to someone else for small fee > return it to store = profit made off personal rental. Alongside pirating and black-market goods, the scum bags of society will never need to get a REAL job again...

  • @HillbillyKate 15 days on certain electronics e.g computers, tvs etc...

  • I'm in South Africa and some stores have a 14 day return policy. Must say that I don't know of anyone that abuses that system. Yes, you can return items even if you don't like it.

  • 7 people are mac fanboys.

  • The rumor of Best Buy redesigning their stores to offer more Macs & Genius bar combined with no restocking fee @ BB is awesome.. I won't have to drive 35 min away every couple years to see a genius anymore.. It is even better for those that don't have an Apple store within driving range.

  • ah shit this is gonna ruin everything.

  • Apple store never charge restocking fee but best buy always does so I will see how it goes.

  • with Apple, nothing is free! 

  • @jcodypf haha true!

  • The Apple's elimination of the restocking fee is great to be honest with you and now I'm even more encouraged to be buy another Mac and not worried about returning it if I don't like it.

  • eb games does this FREE GAMES!

  • @gamemak0r

    Only on used games.. FF13 burnt me bad.

  • theres something wrong with his skin...odd.

  • @moondy11 Are you serious? Grow up.

  • look at walmart-rent-a-center... best buy is about to join the party!

  • Best Buy always has a notice during the 2 weeks before Superbowl saying that any TV's bought will have a 15% (or more) restocking fee, and they will be continuing this because of how many people do this.

    I know for the 2006 Superbowl, people around here tried to do that and found out they had to pay up to 30% in restocking fees on that nice HDTV and back then they weren't cheap like they are today.

  • The tricky part about this is that while Walmart has historically had the this similar policy, it just puts returned items back on the shelf as new. Best Buy takes 10% off of the item if it was returned and labels it as an "open item." If consumers abuse this it could cause that policy to change.

    I don't know about you, but I like knowing if my item has been opened or not.

  • at bed bath and beyond you can return anything!! Its crazy. i got a coffee machine for xmas and some coffee packets and i used some and returned both xD

  • Epic win at the overpriced mac joke!

    But seriously I like your videos.

  • I think Lamar is implying we are all Theo from the cosby show.

  • Best Buy can also ban you from returning things if you do it too often.

  • @cpucrash0 And when that happens, you can pawn off the bought item and shop at Circuit City or another place.

  • @SealFormulaMaster Circuit city? They went out of business I think. And the website is actually tigerdirect and they charge alot of restocking fee so does compusa which is algo tiger direct.

  • @cpucrash0 really?

  • Thank God they finally got rid of that dumb restocking fee! Why the heck would you want to pay that just to return something??!! I sure hope AT&T does the same thing with their early termination fee!

  • This guy knows how to project his voice!

    He's funny!

    U should feature more guys like this!

  • all you would have to do is keep your packaging..I have "rented" a 3.5 floppy drive and took it back 3 days later when I was done...

  • HAHA in Canada it has always been free! no re-stocking fees

  • Best Buy makes so much money off their weak tech support "Geek Fraud", that they can afford to do away with the restocking fee.

  • i dont think its a bad idea. in canada we have that already at bestbuys. its good example i bought a 20 inch Hp monitor i used it for a day and realized a made a mistake and it was more of impulse buy and i couldn't afford it.

  • I will be watching your next video on another laptop.

  • he just said you guys are mac fags lol

  • Cool

  • Lots of stores have no restocking fee.... These arent anything special so im not worried about it.... kinda nice though

  • this dude makes my day

  • This is the best video I've seen from you! You made my Monday!!!

  • Canada's major retails stores don't have restocking fees.

  • you make my monday 100% better

  • @Vertson Aww....thanks! :)

  • there will always be people to ruin a good thing for all of us

  • It's a law here in sweden that if you buy something online in sweden (any store), you can always return it after 14 days if you're not happy with it. That's why I always buy stuff online :D

  • The reason a no stocking fee policy works for many stores is that it does two things: A. It improves store credibility, and B. It entices people to buy items based on this premises... However, just as in the way rebates work, many people forget and/or are simply too lazy to actually return a product, or they simply realize that this is a product that they want to keep.

  • Well.. now when your xbox gets a red ring, you can finally fucking replace it with no hassle, sorry for my swear. But it's about freaking time, sorry again. Damn it!

  • @phillip8739 actually, it would be considered broken... so they wouldn't accept it.

  • Awe, you bursted mah bubble.

  • A few people most of the time make things worse for every body else by trying to take advantage. I my self be it a person or a business try to have other's best interest in mind. But if and only if it doesn't work for you take it back.

  • Pressing 2 = "Wootdadingy"

  • I KNOW WHAT I'M DOING!

  • I was already able to do that here in canada

  • did he just give me the finger?

  • I just returned something to Best Buy last week... wow lol

  • That's how it is in Canada. We never had no restocking fee.

  • Yeah - this I think it's a mixed bag. It helps the consumer who has a legit problem but will ultimately drive up the price of locally purchased electronics. That will in-turn drive incentive to buy online and then the states will all clusterfuck and try to force consumer use taxes on us for all out-of-state online goods.

  • Uh... I never pay a restocking fee, at Best Buy, whenever I return anything...

  • :D:D:D:D:D:D:D:D:D:D:D iRENT 

  • Of course they'll ban people who do this multiple times.

  • Press 0 for a greeting.

  • whats in ur hair?

  • @AndySofaProductions age is in his hair.

  • it scare me that fucker XD

  • I always buy shit and return it! ahah

  • Just playing around, having some fun. Good Video by the way.

  • lol

  • I bet he was high while filming this video. lol

  • This is what costco is for

  • nothing new , walmart has a 90 days money back policy .

    so if everyone else wants to stay in the game they got to catch up!

  • They realize that they are competing with e-stores like Amazon...it's easier for Amazon to offer "no hassle" return policies because in effect it's a hassle to mail stuff back via snail mail, get confirmation of receipt and wait for a credit. It's easier to return to a brick and mortar store to return an item...and it may not work out in the long run. But, I do hope for the best.

  • stop the ads!

  • personally i went to bestbuy and claimed a computer was not working so that i could get the one that was on sale for 500 instead of 800 on black friday but i had good reason i had a warrenty with theam i sent theam by broken pc over 5 times before they even insisted on replacing it at one point i did not even make it out of the store and it was broken

  • I work at Best Buy and this shit is already happening, haha. Abusers these days...

  • @OSXTER dude, you do not know how many laptops i buy and return back....