versaSRS - Service Management Software

Assigning System Operators to a Queue and Skill Groups

This video explains how to assign skill groups to a queue in versaSRS.

This video explains how to create a queue via the cloning method in versaSRS.

This video reviews a typical queue setup in versaSRS.

This video is a guide for versaSRS Queue Structure Overview with assigned Skill Groups & System Operators

VersaDev is an innovative software company specialising in enterprise-wide mission-critical Microsoft.NET applications for small to large businesses worldwide. The "versaSRS" product is an affordable and feature-rich Enter...

How to Clone a Queue in versaSRS. Service Desk . Help Desk . ITSM

versaSRS is an ITIL Capable, browser-delivered feature-rich and flexible Help Desk and Customer Support solution that enables businesses to quickly and effectively support, manage and improve the quality of their interacti...