Financial Ombudsman Service

A step-by-step guide of what to do if you have a problem with your bank, insurer or financial provider.

Natalie Ceeney, the chief executive and chief ombudsman, introduces the Financial Ombudsman Service and explains what to do if you have a complaint...

Mr and Mrs Hughes explain how the Financial Ombudsman Service - the free service set up by law to sort out problems between consumers and financial...

Beverley explains how the Financial Ombudsman Service - the free service set up by law to sort out problems between consumers and financial busines...

Luke explains how the Financial Ombudsman Service - the free service set up by law to sort out problems between consumers and financial businesses ...

Yuliya explains how the Financial Ombudsman Service - the free service set up by law to sort out problems between consumers and financial businesse...

Natalie Ceeney, the chief executive and chief ombudsman, introduces the Financial Ombudsman Service and explains what to do if you have a complaint...

a ydych chi wedi cwyno i'ch banc, cwmni yswiriant neu gwmni ariannol ond yn dal heb fod yn fodlon?

Mae gan yr ombwdsmon bwerau swyddogol i ddatrys...

a ydych chi wedi cwyno i'ch banc, cwmni yswiriant neu gwmni ariannol ond yn dal heb fod yn fodlon?

Mae gan yr ombwdsmon bwerau swyddogol i ddatry...

The Financial Ombudsman Service is a free service set up by law to settle complaints between consumers and businesses providing financial services....